NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
Your day at NTT DATA
- The L1 Network Engineer is responsible for supporting, maintaining, and troubleshooting the organization's network infrastructure. This role provides an excellent opportunity for individuals looking to build a career in networking by gaining hands-on experience with network equipment, monitoring tools, security technologies, and enterprise IT environments. The successful candidate will work closely with senior engineers to ensure the availability, performance, and security of network services.
Key Roles and Responsibilities
Network Operations & Support
- Monitor network performance and availability using network management tools.
- Assist with the installation, configuration, and maintenance of network devices, including routers, switches, wireless access points, and firewalls.
- Perform basic network troubleshooting and resolve connectivity issues.
- Escalate complex network incidents to senior engineers when required.
- Support Local Area Networks (LAN), Wireless LAN (WLAN), and Wide Area Networks (WAN).
Incident and Problem Management
- Respond to network-related incidents and service requests within agreed service levels.
- Investigate root causes of recurring network issues.
- Participate in troubleshooting data, and wireless networking problems.
- Document incidents, resolutions, and troubleshooting procedures.
Network Maintenance
- Assist with software upgrades, patching, and firmware updates for network devices.
- Perform routine health checks and preventative maintenance activities.
- Support network backup and recovery processes.
- Maintain accurate network diagrams and documentation.
Security and Compliance
- Assist in implementing network security controls and standards.
- Monitor firewall logs, network alerts, and security events.
- Ensure compliance with organizational security policies and procedures.
- Support vulnerability assessments and remediation activities.
Project Support
- Assist with network deployment projects and infrastructure upgrades.
- Participate in testing and validating new network solutions.
- Support equipment installations and office/site network rollouts.
- Collaborate with other IT teams including server, cloud, desktop, and cybersecurity teams.
Continuous Learning
- Stay current with networking technologies and industry best practices.
- Participate in training, certification programs, and technical workshops.
- Develop knowledge of enterprise networking, cloud networking, and cybersecurity fundamentals.
Minimum Qualifications
Education
- Information Technology
- Computer Science
- Information Systems
- Computer Engineering
- Telecommunications
- Network Engineering
- Related technical discipline
Certifications (Advantageous)
- Huawei
- Cisco Certified Network Associate (CCNA)
- CompTIA Network+
- Fortinet NSE Associate
- Microsoft Certified: Azure Fundamentals
Required Technical Skills
Networking Fundamentals
- TCP/IP
- DNS
- DHCP
- VLANs
- Subnetting
- Routing and Switching
- Network Troubleshooting
Network Technologies
- LAN/WAN technologies
- Wireless networking concepts
- VPN technologies
- Firewall fundamentals
- Network monitoring tools
Operating Systems
- Windows Server
- Windows 11
Additional Skills
- ITIL
- Microsoft Office Suite
- IT Service Management tools (ServiceNow, etc.)
- Understanding of cybersecurity principles
Behavioural Competencies
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication.
- Customer-service oriented.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
- Willingness to learn and adapt to new technologies.
- Ability to work under pressure and manage multiple priorities.
Preferred Experience
- 2-5 years of IT or network support experience.
- Internship, graduate program, or practical networking laboratory experience.
- Exposure to enterprise networking environments.
- Experience with Huawei, Fortinet, or similar technologies is advantageous.
- Key Performance Indicators (KPIs) Incident resolution within SLA targets.
- Network uptime and availability.
- Accuracy of network documentation.
- Successful completion of assigned project tasks.
- Compliance with security and operational standards.
- Completion of technical training and certifications.
go to method of application »
Your day at NTT DATA
- The L2 Network Engineer is responsible for supporting, maintaining, and troubleshooting the organization's network infrastructure. This role provides an excellent opportunity for individuals looking to build a career in networking by gaining hands-on experience with network equipment, monitoring tools, security technologies, and enterprise IT environments. The successful candidate will work closely with senior engineers to ensure the availability, performance, and security of network services.
Key Roles and Responsibilities
Huawei Network Operations & Support
- Monitor network performance and availability using network management tools.
- Assist with the installation, configuration, and maintenance of network devices, including routers, switches, wireless access points, and firewalls.
- Perform basic network troubleshooting and resolve connectivity issues.
- Escalate complex network incidents to senior engineers when required.
- Support Local Area Networks (LAN), Wireless LAN (WLAN), and Wide Area Networks (WAN).
Incident and Problem Management
- Respond to network-related incidents and service requests within agreed service levels.
- Investigate root causes of recurring network issues.
- Participate in troubleshooting data, and wireless networking problems.
- Document incidents, resolutions, and troubleshooting procedures.
Network Maintenance
- Assist with software upgrades, patching, and firmware updates for network devices.
- Perform routine health checks and preventative maintenance activities.
- Support network backup and recovery processes.
- Maintain accurate network diagrams and documentation.
Security and Compliance
- Assist in implementing network security controls and standards.
- Monitor firewall logs, network alerts, and security events.
- Ensure compliance with organizational security policies and procedures.
- Support vulnerability assessments and remediation activities.
Project Support
- Assist with network deployment projects and infrastructure upgrades.
- Participate in testing and validating new network solutions.
- Support equipment installations and office/site network rollouts.
- Collaborate with other IT teams including server, cloud, desktop, and cybersecurity teams.
Continuous Learning
- Stay current with networking technologies and industry best practices.
- Participate in training, certification programs, and technical workshops.
- Develop knowledge of enterprise networking, cloud networking, and cybersecurity fundamentals.
Minimum Qualifications
Education
- Information Technology
- Computer Science
- Information Systems
- Computer Engineering
- Telecommunications
- Network Engineering
- Related technical discipline
Certifications (Advantageous)
- Huawei
- Cisco Certified Network Associate (CCNA)
- CompTIA Network+
- Fortinet NSE Associate
- Microsoft Certified: Azure Fundamentals
Required Technical Skills
Networking Fundamentals
- TCP/IP
- DNS
- DHCP
- VLANs
- Subnetting
- Routing and Switching
- Network Troubleshooting
Network Technologies
- LAN/WAN technologies
- Wireless networking concepts
- VPN technologies
- Firewall fundamentals
- Network monitoring tools
Operating Systems
- Windows Server
- Windows 11
Additional Skills
- ITIL
- Microsoft Office Suite
- IT Service Management tools (ServiceNow, etc.)
- Understanding of cybersecurity principles
Behavioural Competencies
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication.
- Customer-service oriented.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
- Willingness to learn and adapt to new technologies.
- Ability to work under pressure and manage multiple priorities.
Preferred Experience
- 5-10 years of IT or network support experience.
- Internship, graduate program, or practical networking laboratory experience.
- Exposure to enterprise networking environments.
- Experience with Huawei, Fortinet, or similar technologies is advantageous.
- Key Performance Indicators (KPIs) Incident resolution within SLA targets.
- Network uptime and availability.
- Accuracy of network documentation.
- Successful completion of assigned project tasks.
- Compliance with security and operational standards.
- Completion of technical training and certifications.
go to method of application »
Your day at NTT DATA
- The Sales Commission and Compensation Specialist is a seasoned subject matter expert, responsible for working in collaboration with various functional teams to ensure the provision of sales commission programs and models that allow timely and accurate payment to all employees on a sales bonus plan according to the annual sales plan policy.
Key responsibilities:
- Contributes to the development of sales commission programs and models for the sales organisation.
- Administer and recommend industry best practices regarding bonus programs, sales compensation plans, compensation systems and compensation procedures, policies and regulations that are aligned to the organisation’s strategic plan.
- Performs administrative activities related to sales compensation reporting including but not limited to the accurate and timely preparation of sales quota templates, computation of sales bonus, upload of individual results in relevant portal, etc.
- Responsible for implementing enhancements to the sales bonus portal as aligned to business requirements.
- Studies labour markets to determine compensation trends and related benchmark data and advises management of any recommendations or changes for consideration.
- Responsible for compensation data collection and preparation and consider market data when completing the compensation planning process.
- Conduct audits and analyse compliance with statutory regulations and company policies.
- Provides input into and assists with the implementation and administration of compensation programs and policies.
- Prepares and files reports which they import and export from the sales compensation system and relevant databases for processing.
To thrive in this role, you need to have:
- Seasoned analytical and reasoning abilities.
- Good interpersonal communication skills.
- Ability to manage ambiguity and complex data.
- Strong relationship building abilities coupled with the ability to engage with a variety of internal and external stakeholders.
- Self-motivated and detail-oriented, with demonstrated problem solving and decision-making skills.
- Displays a seasoned understanding of the business requirements.
- Seasoned knowledge of compensation, bonus and commission plans for sales industry.
- Ability to multi-task while managing deadlines, to perform well under pressure and to work independently and as a part of a team.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in business or finance or a related field.
Required experience:
- Seasoned relevant experience in similar role within a related environment.
- Seasoned experience in automated sales commissions systems and their set-up and operation is a plus.
- Seasoned experience dealing with stakeholders.
- Seasoned experience in administering sales commissions / bonus / compensation plans.
go to method of application »
- NTT DATA is seeking a hands-on Senior Snowflake Engineer to provide senior technical leadership across enterprise Snowflake implementations. The role combines deep Snowflake engineering expertise with proven delivery of complex, secure, scalable, performant and cost-effective solutions into production.
- Working as a technical peer to Data Architects, Solution Architects and delivery teams, the engineer will shape implementation decisions, lead critical workstreams, resolve complex engineering challenges and strengthen delivery standards. This is not a management or theory-led architecture role. The successful candidate must remain close to the technology and take direct ownership where complexity, delivery risk or engineering quality requires senior intervention.
Key Responsibilities
- Lead the engineering of enterprise Snowflake data platforms and data products from design through deployment, stabilisation and optimisation.
- Take hands-on ownership of technically complex or high-risk implementation components and lead Snowflake technical workstreams.
- Contribute implementation expertise to solution design and evaluate decisions for scalability, performance, security, maintainability, operational supportability and cost.
- Define and apply engineering standards, proven implementation patterns, reusable reference solutions and accelerators.
- Design and implement appropriate batch, near real-time and real-time ingestion, transformation and processing patterns.
- Resolve complex issues across ingestion, transformation, modelling, integration, SQL workloads, warehouse configuration, compute utilisation, security and platform operations.
- Drive performance tuning and cost optimisation without compromising reliability, scalability or delivery outcomes.
- Implement appropriate security, access and governance controls for sensitive and regulated data.
- Review code, configurations and implementation approaches for quality, maintainability, production readiness and technical assurance.
- Support deployment, production stabilisation and complex troubleshooting where senior Snowflake expertise is required.
- Guide delivery teams through practical technical leadership, constructive challenge, knowledge transfer and sound trade-off decisions grounded in production experience.
- Contribute to the development and consistency of Snowflake engineering capability across the wider Data & AI practice.
Knowledge and Attributes
The successful candidate should demonstrate strong practical knowledge across the following areas:
- Snowflake platform architecture and configuration, Snowpipe, Streams and Tasks, Dynamic Tables, stored procedures, Snowflake Scripting and advanced SQL.
- Query optimisation, performance tuning, warehouse sizing, workload management, compute and storage optimisation, cost management, monitoring and troubleshooting.
- Enterprise data engineering, including ELT/ETL, ingestion, batch and streaming patterns, CDC, transformation frameworks, orchestration, data quality, error recovery and operational support.
- Enterprise data warehouses, modern data platforms, data lakes or lakehouses, data products, dimensional and analytical modelling, and integration across multiple source systems.
- Snowflake security and governance, including RBAC, Secure Views, Secure Data Sharing, access controls, environment separation and production access management.
- Modern engineering practices, including cloud platforms such as AWS, Microsoft Azure or Google Cloud, Infrastructure as Code, CI/CD, Git workflows, observability, APIs, event-driven integration, and enterprise security and identity platforms.
- Practical exposure to Snowpipe Streaming, Snowpark, Python within Snowflake, Apache Iceberg, Snowflake Marketplace, Native Applications or Cortex AI is advantageous. Candidates are not expected to specialise in every capability. Greater weight will be given to meaningful production experience, appropriate technology choices and an ability to explain implementation trade-offs.
Required professional attributes include:
- Strong technical judgement, analytical thinking and systematic problem-solving grounded in practical delivery.
- The credibility to operate as a senior engineering authority and challenge assumptions constructively.
- Clear communication and effective collaboration with architects, engineers, delivery stakeholders and client teams.
- A pragmatic ability to balance engineering quality, scalability, performance, security, cost and delivery constraints.
- A strong focus on production readiness, operational quality, maintainability and measurable delivery outcomes.
- A willingness to remain hands-on and guide engineers through practical technical leadership and knowledge transfer.
Qualifications and Certifications
- Relevant SnowPro certifications are desirable evidence of platform knowledge but are not a substitute for successful implementation experience.
- Deep production experience should not be excluded solely because a candidate does not hold formal Snowflake certifications.
- A relevant qualification in data engineering, computer science, software engineering or a related technical discipline is advantageous.
Required Experience
- Candidates will be assessed primarily on the depth, complexity, scale and quality of what they have successfully implemented and delivered, rather than years of experience or exposure to Snowflake alone.
- Successful delivery of multiple enterprise-scale Snowflake implementations into production.
- Substantial hands-on involvement across solution design, engineering, deployment, operationalisation, stabilisation and ongoing optimisation.
- Delivery of enterprise-grade data platforms and/or data products on Snowflake.
- Experience as the senior technical lead, Senior Engineer, Lead Engineer or equivalent on complex Snowflake workstreams.
- Strong SQL and data engineering capability, with proven ability to diagnose and resolve complex implementation, integration, performance and production issues.
- Experience making and explaining technical trade-offs relating to scalability, performance, security, maintainability, operational complexity and cost.
- Collaboration with Data Architects, Solution Architects and engineering teams to turn solution designs into reliable production implementations.
- Demonstrated ownership of meaningful production outcomes, including the ability to explain decisions made, why approaches were selected and what was learned through delivery.
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Your day at NTT DATA
- The Principal Managed Services Client Delivery Specialist is a highly skilled subject matter expert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
- This role supports the business and protects the company’s reputation by taking responsibility for contract management for local large complex contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings.
- The Principal Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving.
Key responsibilities:
- Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
- Cultivates and maintains strong client relationships, acting as a trusted advisor to key clients.
- Works closely with relevant cross functional teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options and assist with the decision to select the most appropriate vendor/supplier.
- Engages proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance.
- Develops and manages an annual operating budget and works with commercial team to ensure that monthly and pass-through billing happens.
- Consults with legal team to ensure that all contract escalations are addressed with contract governance.
- Reviews all proposals delivered to the client and ensures that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
- Contributes to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
- Collaborates and engages with a variety of stakeholders, including review boards and steering committees to ensure the delivery of services against the agreed Service Level Agreements.
- Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
- Negotiates and resolves contractual issues, including failure to meet contractual obligations.
- Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
- Drives continuous improvement initiatives to enhance service quality and efficiency.
- Collaborates with clients to understand their IT needs and align service delivery accordingly.
- Identifies and mitigates risks associated with service delivery and client relationships.
- Prepares and delivers regular reports to senior leadership/management, other cross functional business stakeholders, as well as clients on service performance, financials, and strategic initiatives.
To thrive in this role, you need to have:
- Extended proficiency in IT service management (ITSM) frameworks such as ITIL to ensure efficient service delivery and adherence to best practices.
- Extended understanding of relevant industry regulations and compliance requirements, especially in sectors like finance or healthcare.
- Extended understanding of financial management, including budgeting, forecasting, and cost optimization within managed services contracts.
- Excellent client-facing skills to build and maintain strong client relationships, act as a trusted advisor, and resolve client issues effectively.
- Ability to ensure the successful execution of managed services contracts, meeting or exceeding SLAs and KPIs.
- Extended skills in providing mentorship and guidance to foster a high-performance team culture.
- Excellent written and verbal communication skills for interacting with clients, team members, and senior management, as well as presenting complex information clearly.
- Extended analytical and problem-solving abilities to address complex service delivery issues.
- Extended proficiency in identifying and mitigating risks associated with service delivery and client relationships.
- A commitment to delivering outstanding client experiences and the ability to understand and anticipate client needs.
- A willingness to embrace and promote new technologies and practices to enhance service delivery.
- Flexibility to adapt to changing client requirements, industry dynamics, and technological advancements.
- A focus on achieving measurable results and meeting or exceeding client expectations.
- An inclination to work collaboratively with cross-functional teams, including sales, technical experts, and senior management.
Academic qualifications and certifications:
- Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
- Relevant ITIL certification preferred.
- Relevant project management certification (for example, PMP) is preferred.
Required experience:
- Extended demonstrated experience in a managed services and/or support services environment.
- Extended demonstrated experience in managed services - service delivery and client management.
- Extended demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
- Extended demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
- Extended demonstrated experience in monitoring contract performance.
- Extended demonstrated experience in managing service delivery projects for clients.
- Extended demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
- Extended demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
go to method of application »
- We’re looking for a Change Analyst to join our Global IT Change Enablement team and help us make that happen.
- You’ll work alongside experienced Change Leads on some of our key IT transformation programmes, helping teams understand the impact of change, prepare the business, engage stakeholders and use data and insights to improve adoption.
- This is a great opportunity for someone who is curious, analytical, organised and people-focused and wants to build their career in Change Management while working at the heart of technology transformation.
What you’ll be doing
- Depending on priorities, you’ll support different Change Leads and transformation initiatives across Global IT.
You’ll:
- Support the planning, coordination and delivery of change activities across key IT programmes.
- Help assess change impacts, stakeholder needs, organisational readiness and adoption risks.
- Gather and analyse adoption, engagement and readiness data to identify trends and opportunities for improvement.
- Support stakeholder mapping, Change Networks, workshops and engagement activities.
- Track change plans, actions, milestones, risks and dependencies and help keep delivery on track.
- Turn complex information and data into clear, concise reports, presentations and actionable insights.
- Build trusted relationships across business, product, technology, delivery, assurance, communications and change teams.
- Use our Change Management framework, tools and methodologies to support a consistent approach to change.
- Contribute ideas and lessons learned to continuously improve how we deliver Change Enablement.
AI will be part of how you work
We’re looking for someone who is AI-savvy and digitally curious.
- You’ll be encouraged to incorporate AI and emerging digital tools into your day-to-day work — helping you research faster, analyse information, generate insights, improve content and reporting, and automate or simplify repetitive activities.
- We don’t expect you to know everything. We do expect you to be curious about what AI can do, use it responsibly and continually look for smarter ways of working.
What you’ll bring
You’ll thrive in this role if you are:
- Curious – you ask thoughtful questions and want to understand the business, the technology and the people affected by change.
- Analytical – you enjoy working with information and data and can turn it into useful insights.
- Organised – you can manage multiple priorities while maintaining strong attention to detail.
- Proactive – you take ownership, follow through on commitments and look for solutions rather than waiting to be asked.
- A strong communicator – you can produce clear written outputs and communicate confidently with different audiences.
- Collaborative and empathetic – you build trust with both business users and technical teams and understand different perspectives.
- Resilient and adaptable – you remain calm when priorities change and are comfortable working through ambiguity.
- Digitally confident – you actively explore how AI and technology can make your work better and more efficient.
Your experience
- You may have experience in Change Management, project delivery, business analysis, communications, transformation, data or another related area.
- A degree or equivalent practical experience in a relevant discipline is welcome, but we’re equally interested in your mindset, transferable skills and potential.
- Experience within a large or complex organisation and knowledge of Change Management methodologies such as Prosci would be advantageous, but are not essential.
What you’ll gain
- You’ll gain hands-on experience of Change Management and global IT transformation, working alongside experienced Change Leads and stakeholders across the organisation.
- You’ll develop practical capability in stakeholder engagement, change impact assessment, organisational readiness, adoption measurement, data and insights, Change Networks and AI-enabled ways of working.
- Most importantly, you’ll learn how to connect technology, people and business outcomes — and help ensure transformation delivers real and sustainable value.
Method of Application
Use the link(s) below to apply on company website.
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