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  • Posted: Jul 30, 2025
    Deadline: Aug 8, 2025
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  • Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent. Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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    Senior Manager Technical & Digital Media

    Job Role

    • Manages performance marketing and paid digital media in the funnel and ensures qualified traffic into the omnichannel (Shops and ASAP)

    Minimum requirements

    • Degree in Marketing, IT, or Engineering
    • Certifications in MarTech platforms such as Meta, Google AI, X, and/or TikTok (preferred)
    • 5-8 years experience in Digital Performance and Paid Media Marketing

    Technical Skills

    • MarTech platforms, HTML/CSS basics, Marketing automation tools. Tech Stacks, Data Excellence
    • Proficient in coding, Meta expertise, Google expert, AI expert, paid media expert

    Competencies

    • Attention to Detail
    • Problem Solving
    • Systems Thinking
    • Technical Acumen
    • Verbal and written communication
    • Solid decision-making skills
    • Deadline driven with a sense of urgency

    Key responsibilities

    • Ensure all digital marketing materials meet technical specs
    • Measure and report for digital suppliers
    • Manage supplier campaigns
    • Bridge communication between creative teams and digital leads, plan and execute digital campaign, integrate CDP to Meta, Integrate CDP to Smart Shopper
    • Manage paid media agencies
    • Manage paid media budgets for Pick n Pay

    Closing date: 08 August 2025

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    Head Marketing Operations

    Job Descriptions

    • Owns and drives the marketing operational calendar, vendor engagement, and execution timelines to ensure efficient, compliant, and high-quality delivery of marketing materials. Manages Marketing Budgets, designs, develops and implement marketing process (T-180).

    Minimum requirements

    • BCOM/Honours in Marketing, Operations Management or related field
    • 15+ years proven marketing operations or retail marketing experience

    Technical Skills

    • Marketing workflow management
    • Vendor management,
    • Project management tools
    • Compliance and QC in execution
    • Budget Management and Cost Savings
    • Excellence in Retail Analog and short order work in a small internal agency

    Competencies

    • Accountability
    • Agility
    • Planning and Organising
    • Stakeholder Management
    • Business Insight
    • Knowledge Management
    • Conflict Management
    • Innovation
    • Solid Judgement and Decision Making
    • Sense of Urgency and Drive
    • High level of detail
    • Excellent management skills

    Key responsibilities

    • Own the execution of the operational marketing calendar and execution timelines
    • Manage vendor relationships for all analog (TV, Radio, Print, OOH) and studio delivery
    • Collaborate with commercial and trading for promotional timing. Collaborate with Integrated Marketers for delivery
    • Optimise operational workflows for marketing delivery speed. Manage and control the T - 180 process and ensure the business controls
    • Lead and manage customer relations, media strategy and buying, DTP and Design Studio

    Closing date: 08 August 2025

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    Head Retail Public Relations

    Job Role

    • Manages media relations and external communications to enhance brand reputation, drive PR strategy, and support executive communication and crisis response. Managing events, creators, influencers and ESOV related activities for the brand and customer events.

    Minimum requirements

    • BCOM Public Relations/ Communications/Journalism/ Marketing or BA English
    • 5+ years’ experience in PR or communications, preferably in retail/FMCG

    Technical Skills

    • Media monitoring tools, Press release and media list management, Crisis response protocols, External communications tools, Reputation tracking

    Competencies

    • Brand Stewardship
    • Conflict Management
    • Influencing
    • Integrity
    • Verbal and written communication
    • Knowledge Management
    • Collaboration
    • Business Insight

    Key responsibilities

    • Develop and implement the company PR strategy to create ESOV for Pick n Pay, be the go-to for the media for Retail PR with the customer as the primary audience
    • Manage media relations and build positive media coverage
    • Coordinate with legal and leadership on crisis responses
    • Align public messaging with brand values and initiatives
    • Support executive communication and brand storytelling
    • Work with Integrated Leaders and help with the PR briefs in the customer events/ Retail PR Sections of Customer Events Briefs and Brand
    • Be the sounding board for all work to ensure we hit the right notes culturally and with the public. Check all work for relevance
    • Manage influencers and creators
    • Manage Pick n Pay PR partners

    Closing date: 08 August 2025

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    Head Marketing Regions Franchises and POS

    Job Role

    • Leads the development and execution of regional and franchise marketing strategies, ensuring campaign localization, brand alignment, and execution excellence across store formats.

    Minimum requirements

    • Bachelor’s in Marketing, Operations Management or related field
    • Bachelor’s in Marketing/commerce; MBA preferred / CM SA preferred
    • 10 years or more store retail marketing experience in Regional Marketing (Essential)

    Technical Skills

    • Campaign localization,
    • POS material planning,
    • Regional retail systems knowledge,
    • CRM tools, Data interpretation,
    • Digital, Analog and Retail PR knowledge,
    • Excellent Brief Writing skills
    • Regional customer knowledge
    • New store development and store refurbishments

    Competencies

    • Collaboration
    • Customer Orientation
    • Judgement and decision making
    • Leadership
    • Verbal and written communication
    • Delegating
    • Influencing and persuasion

    Key responsibilities

    • Lead regional and franchise marketing strategy development ensuring alignment with national brand direction and commercial priorities and lead the teams inside Regions and Franchises
    • Oversee the planning, design, and rollout of effective in-store communication and point-of-sale marketing that supports promotional campaigns, drives conversion, and enhances the customer experience
    • Ensure all regional and franchise marketing efforts uphold brand guidelines and deliver a consistent customer message across all formats and touchpoints in conjunction with the GM and Franchise heads
    • Manage end-to-end execution of regional marketing initiatives, ensuring timely rollout, quality control, and responsiveness to trading and operational need, saving money and managing total instore budget
    • Leverage regional customer data, market trends, and competitive analysis to inform targeted marketing strategies and identify growth opportunities at a local level
    • Manage marketing budgets for regional and franchise campaigns, ensuring effective use of funds, strong ROI, and cost efficiency
    • Lead and develop a geographically dispersed marketing team, fostering collaboration, performance, and skill-building across regions and formats
    • Track marketing effectiveness by region and recommend improvements
    • Ensure execution excellence and brand consistency across all locations. Ensure fastidious alignment with the SUPER Integrated Marketing Leader and the Marketing Ops leader
    • Meet and present for the regional heads and franchises weekly

    Closing date: 08 August 2025

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    Head Digital Operations

    Job Role

    • Leads end-to-end digital strategy, digital marketing and qualified traffic into the omnichannel and across paid and owned channels, optimizing digital performance, media spend, customer engagement and reach.

    Minimum requirements

    • Degree in Digital Marketing, Marketing, or Communications, CM SA an advantage
    • 10 plus years in Retail Digital Marketing (essential)

    Competencies

    • Retail Digital Strategy Expert with a track record of building and turning brands around
    • Collaboration
    • Creativity
    • Digital Excellent in Retail ECOMM
    • Digital Marketing and Digital Media
    • Problem Solving,
    • Results Orientated
    • Commercial and Financial Acumen
    • Strong Decision-Making Skills
    • Organisational Agility
    • Extremely efficient in CDP, Meta, Google, AI. KEY STAKEHOLDER

    Key responsibilities

    • Create and execute digital marketing strategies plans across all doors to the stores and customer engagement into Pick n Pay through our channels - Be the leader of Digital Marketing, Digital Media and the Technical ASAP! Funnel ensuring alignment with overall business and brand objectives
    • Manage media performance, SEO/SEM and analytics tracking
    • Collaborate with Head Marketing Ops, Head Retail PR and the Integrated Marketing Leaders delivering the digital briefs for the integrated leaders and the agencies
    • Collaborate with the agencies on digital creative
    • Manage the media agencies
    • Partner with agencies to drive campaign performance to ensure seamless campaign execution, alignment and innovation in digital delivery
    • Partner with UX, content and other respective teams to optimise customer journeys and enhance user experience across digital touchpoints
    • Ensure all digital activities are compliant with regulatory and internal standards, maintaining consistency and integrity across digital assets and campaigns
    • Continuously optimise content based on engagement metrics
    • Lead, mentor and grow a high performing digital operations team, fostering a culture of performance, accountability and continuous improvement
    • Manage all digital content and work with Retail PR with the creators and influencers
    • Manage all the digital platforms
    • Manage all social media platforms for Pick n Pay and community management
    • Manage all digital risk
    • Manage all cyber risk
    • Lead and manage all digital teams across Pick n Pay

    Closing date: 08 August 2025

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    Head Customer Insights & Reporting

    Job Role

    • Develops and maintains a marketing insights and reporting framework, turning data into actionable intelligence that drives marketing and trading strategy.

    Minimum requirements

    • Degree in Statistics, Actuarial, Marketing Analytics, or Business Intelligence; Honours preferred
    • 8-10 years in data analysis, customer insights, retail analytics
    • Data visualization tools (e.g., Power BI, Tableau), SQL or data query skills, CRM systems, Predictive analytics tools, Report automation, Research Marketing, Customer Platform (Panels, Qualitative and Quantitative)

    Competencies

    • Analysis, Commercial and Financial Acumen
    • Influencing
    • Knowledge Management
    • Verbal and Written communication
    • Judgement and Decision Making
    • Sense of Urgency and Drive
    • Business Insight

    Key responsibilities

    • Develop a robust insights and reporting framework and synthesize insights from multiple sources (loyalty programs, market research, sales date etc) into actionable recommendations for Marketing, Commercial and other business units
    • Develop and manage reporting tools and dashboards that track customer behaviour, campaign effectiveness and marketing ROI, ensuring timely reporting to all stakeholders
    • Manage and mentor a team to deliver high-quality analysis and continuous improvement of the insights function
    • Collaborate with loyalty and BI teams for data extraction
    • Provide strategic recommendations based on customer insights to assist with promotional planning and enhance Brand strategy
    • Establish predictive analytics capabilities
    • Write the weekly reports to business
    • Competitor analysis
    • Prepare ad hoc reports to the business
    • Monitor and Manage the Brand Tracker
    • Manage postmortems
    • Create customer strategies for the 7-9 customer events which will inform the integrated leads

    Closing date: 08 August 2025

    go to method of application »

    Manager Property & Development Senior

    Job Role

    • To expand the footprint of PnP Clothing through the generation of sales from new stores and to perform a property management function as it affects all leases in the PnP Clothing portfolio.
    • This is a business-critical appointment that offers exceptional career growth prospects but demands in turn an exceptional individual.

    Minimum Requirements

    • Graduate/ Post-Graduate formative degree, preferably Law, Commerce or Allied Building Science
    • 5 years operational experience in Retail Property Industry and ability to interpret a store P&L statement

    Competencies

    • Honesty and integrity with ambition, short of arrogance, to succeed.
    • Exceptional attention to detail both in deal origination, structuring and documentation.
    • Exceptional interpersonal skills to be applied with confidence at the highest levels in business.
    • Above average computer skills (Word and Excel Advance).
    • Ability to thrive at work under pressure.
    • Combined ability to work as a team but also independently without supervision.
    • Additional information: All other administration functions required by the General Manager - Store Development or Head of Properties.

    Key Responsibilities

    SALES:

    • Deliver a sustainable long term pipeline that contributes to profit growth from net new space in the Regions in which PnP Clothing operates.
    • Actively procure opportunities identified in the gap list and in relation to high performance competitor stores.
    • Promote the identification and delivery of opportunities in high growth areas.

    REDUCTION IN OCCUPACY COSTS:

    • Negotiate rentals for new stores within tramlines and engage landlords to reduce existing costs in order to drive reduction in occupacy costs, e.g. relocations, reductions and sub-let opportunities.
    • Renew existing store gross rentals at no more than retail average occupancy costs and reduce rental escalations according to strategic imperatives.

    LANDLORD INTERACTIONS:

    • Capture, track and resolve all lease issues with landlords timeously.
    • Negotiate landlord contributions for revamps and at lease renewals.
    • Negotiate least cost exit liabilities associated with store closures and coordinate the same.
    • Monitor landlord compliance with store opening conditions and enforce penalties where applicable.

    LEGAL AND ADMIN:

    • Ensure all legal documentation accurately, concisely and unambigously reflects the terms of the deal.
    • Continuously update and maintain all tracking documentation for management information purposes.
    • Ensure database of landlord contacts is effectively maintained by ensuring all relevant information is regularly updated.

    Closing date: 05 August 2025

    Method of Application

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