Current Jobs at Senwes

DUTIES AND RESPONSIBILITIES OF THE JOB:

• Establish and maintain positive relationships with internal and external customers through telephone, email, and direct communication.
• Act as the primary point of contact for customer inquiries and provide prompt, professional responses.
• Regularly update customers, colleagues, and relevant stakeholders on the progress of applications, ensuring transparency in communication.
• Identify and address customer concerns related to credit applications and account management in a timely and effective manner.
• Develop a deep understanding of customer needs and expectations to enhance service quality and customer satisfaction.
• Prepare and submit comprehensive credit applications to ACS, ensuring all required documents and information are included.
• Analyse customer financial data and assess risk levels before forwarding applications for approval.
• Process and communicate credit limit requests to clients, ensuring that limits align with company policies and risk assessments.
• Handle and resolve telephonic and email queries from clients and internal staff regarding the status of applications, ensuring timely and accurate responses.
• Obtain pre-approval from management before activating new accounts and ensure compliance with company credit policies.
• Draft and issue welcome or approval letters to newly approved customers, providing them with essential account information.
• Maintain an organised filing system for all application-related documents, ensuring accessibility and compliance with company record-keeping policies.
• Conduct timely follow-ups with customers to ensure compliance with credit terms and resolve outstanding account issues.
• Monitor overdue accounts and escalate unresolved cases in accordance with company policy.
• Prepare and coordinate the handover of delinquent accounts to the Status Debt department, ensuring that all communication and necessary documentation are in place .
• Provide support to team members by answering calls and taking detailed messages in their absence.
• Follow up on pending queries and customer requests, ensuring that no communication is left unresolved.
• Assist colleagues with challenging debtor-related queries by providing insight, information, and possible solutions.
• Participate in team meetings and contribute to discussions on process improvements and best practices.
• Share knowledge and expertise with team members to enhance overall team performance and efficiency.·

Requirements

• National Senior Certificate
• At least 3 years relevant experience

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Responsibilities:

• General Administration.
• Compile self-audit reports monthly.
• Complete all relevant reports on daily, weekly and monthly basis.
• Ensure correct filing, process and quantities of Stock Control.
• Ensure effective control of stock cards with stock quantities.
• Ensure that all email/telephonic enquiries are referred and followed up.
• Manage and report on spending against budget.
• Manage consignment stock admin.
• Monthly reporting on marketing events and promotion projects involved.
• Contract performance management plans with staff.
• Develop staff to full potential.
• Ensure and support candidates during Inhouse training.
• Identify potential for accelerated development.
• Manage and control staff.
• Support candidates during development process.
• Manage Budget in the Warehouse Environment.
• Achieving actual result set for Warehouse.
• Set of Marketing plan with actions.
• Manage Sales in the Warehouse Environment.
• Ensure customer service.
• Manage stock in store.
• Monitor security and safety.

Requirements:

• National Senior Certificate.
• At least 2 years relevant experience in a store environment, with one year on a supervisory level. 
• Relevant Agricultural product knowledge.

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Description

• The effective management of all aspects regarding the workshop

Duties and Responsibilities:

• Effective management of workshop activities
• Effective marketing and liaison with clients
• Effective management of administration
• Effective managing and mentoring of personnel

Requirements

Experience:

• At least 3 years relevant John Deere experience (candidates with managerial experience will receive preference)
• Qualification: National Senior Certificate and completed Tractor Technician certification

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Key Responsibilities

Sales and Marketing

• Promote sales and brand awareness through:
• Farmer’s Days
• Demonstrations, road shows, and clinics
• Ad hoc marketing events
• Expand and maintain a strong customer base
• Monitor and improve market share
• Liaise and coordinate with suppliers

Client Service & Technical Support

• Conduct customer clinics and on-site visits
• Handle customer queries, complaints, and provide timely resolutions
• Install and maintain equipment
• Provide technical training and software updates
• Offer backup solutions and man the call centre
• Conduct follow-up calls using sales feedback reports

Administrative Duties

• Prepare and issue quotations
• Track orders and delivery timelines
• Coordinate payment processes
• Complete personal admin such as log sheets and leave forms

Requirements

• Qualifications: National Diploma in Agricultural Engineering, Electronic Engineering, or Mechanical Engineering
• Experience: Minimum of 3 years’ experience in a related field (Agricultural or Electronic Engineering)
• Reporting To: Manager Precision Farming

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Responsibilities:

• General Administration.
• Compile self-audit reports monthly.
• Complete all relevant reports on daily, weekly and monthly basis.
• Ensure correct filing, process and quantities of Stock Control.
• Ensure effective control of stock cards with stock quantities.
• Ensure that all email/telephonic enquiries are referred and followed up.
• Manage and report on spending against budget.
• Manage consignment stock admin.
• Monthly reporting on marketing events and promotion projects involved.
• Contract performance management plans with staff.
• Develop staff to full potential.
• Ensure and support candidates during Inhouse training.
• Identify potential for accelerated development.
• Manage and control staff.
• Support candidates during development process.
• Manage Budget in the Warehouse Environment.
• Achieving actual result set for Warehouse.
• Set of Marketing plan with actions.
• Manage Sales in the Warehouse Environment.
• Ensure customer service.
• Manage stock in store.
• Monitor security and safety.

Requirements:

• National Senior Certificate.
• At least 2 years relevant experience in a store environment, with one year on a supervisory level. 
• Relevant Agricultural product knowledge.

go to method of application »

DUTIES AND RESPONSIBILITIES OF THE JOB:

• Perform advanced chemical analyses using ICP and other techniques in accordance with prescribed methods and SOPs.
• Conduct specialised sample preparation and coordinate with internal teams to ensure timely sample flow and efficient instrument use.
• Operate, maintain, calibrate, and troubleshoot advanced analytical instrumentation (including ICP), and liaise with service providers when necessary.
• Ensure quality control of analytical results by verifying against standards, conducting corrective actions, and preparing data for review.
• Support ISO 17025 compliance through participation in root cause analysis, investigation of non-conformances (NCRs), method validation, and maintaining technical signatory standards.

Requirements

• National Senior Certificate (Matric)
• National Higher Diploma in Analytical Chemistry or a B.Sc. Degree in Natural Sciences
• At least 3 years of relevant laboratory experience using ICP or similar advanced analytical instrumentation and techniques.

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DUTIES AND RESPONSIBILITIES OF THE JOB:

• Perform chemical analyses using LC-MS/MS and GC-MS/MS techniques in line with accredited methods.
• Ensure accurate sample preparation and processing, maintaining integrity and preventing cross-contamination.
• Capture and evaluate data/results accurately and timeously in the Laboratory Information Management System (LIMS).
• Comply with SANAS ISO 17025:2017 requirements, including documentation, non-conformance reporting, and quality improvements.
• Work towards and maintain Technical Signatory status for at least one analytical technique.
• Liaise with customers on sample-related queries and administrative matters.
• Monitor and manage chemical supplies, report maintenance issues, and participate in SHEC activities.

Requirements

• B.Sc. Chemistry or related scientific field
• At least 2 year of relevant experience in chromatography techniques, specifically LC-MS/MS and GC-MS/MS.
• Familiarity with method development, optimization, and validation processes.
• Strong analytical and problem-solving skills.

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Execute and manage specific audits.

• Conduct risk assessments.
• Communicate/liaise with clients.
• Inform clients about intended roll-out.
• Request's provision of documents/information to assist with compilation of audit samples.
• Compile audit program goals and objective.
• Provide training and support throughout the audit process.
• Decide and develop audit samples to be tested.
• Perform and manage audit procedures.
• Document and review all findings from audit.
• Draft audit report.
• Execute ad hoc tasks as requested by management.

 Compile Audit File.

• File documented findings according to agreed format.
• Index file documentation.
• Clearing of review notes from audit manager.
• Discuss audit findings with audit manager and obtain management comments accordingly.
• Draft audit reports.

Requirements

• Experience: At least 3 years’ post articles experience.
• Qualification: Relevant BCom qualification. Candidates with completed SAICA articles will receive preference.