Current Openings at Absa Group Limited (Absa)

Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets |
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. |
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards |
• Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies
   

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets |
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. |
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards |
• Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

go to method of application »

Job Summary

• To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

• Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

• Further Education and Training Certificate (FETC)

go to method of application »

Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets |
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. |
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards |
• Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

go to method of application »

Job Summary

• To investigate, design, implement and maintain Management Information (MI) and Business Intelligence (BI) solutions in order to provide timely and accurate reporting and solutioning development to business in order to enable informed decision making. This is to be achieved by establishing and maintaining effective relationships with the relevant stakeholders and applying intimate knowledge of data systems in the context of the core business

Job Description

• Accountability:  Management information Production
• Source information from different data warehouses, data marts, manual systems and on-line systems based on knowledge of appropriate data sources given the business requirement
• Collect and package data into usable and user-friendly management information for the relevant teams and stakeholders in the business
• Develop new reports, report formats and standards based on identified user requirements for the business, using multiple technologies
• Analyze derived information to create value add understanding of insights and opportunities presented by the data set
• Prepare customized reports based on identified requirements from the business at large
• Develop regular performance reports particularly related to needs of the business sales force to aid performance measurement and management.
• Continuously identify opportunities to automate reports and to eliminate duplicate and manual
• Conducts special studies and makes recommendations to management regarding opportunities, progress and improvement strategies. May research and prepare reports on related subjects
• report production
• ETL processing on the full Microsoft BI Stack (SQL focused) 
• Accountability: Management Information (MI) and Reporting
• Engage with internal business and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed and understood.
• Interpret data and identify issues, risks and opportunities and relate results and insights to Business users.
•  Conceptualize, design and build Management Information (MI) / Business Intelligence
• Leverage expertise in analytical & creative problem solving to synthesize a solution design (build a solution from its components) beyond the analysis of the problem
• (BI) models in support of business requirements.
• Oversee integrity of reports, both when developing new reports as well as when executing existing scripts to ensure data is accurately presented.

Knowledge & Skills:

• MS SQL
• SSIS
• SSAS
• SSRS
• Power BI

Added Advantages:

• Denodo
• Hadoop

Education

• Batchelor's Degree or Advance Diploma in

following degrees and/or  subjects may be particularly useful:

• Computer science
• Data science/Computer and Data science
• Engineering
• Mathematics
• Mathematics and operational research
• Physics
• Statistics
• Business mathematics and informatics

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Job Description

• Customer Experience: To provide service excellence and achieve customer satisfaction |
• Call Resolution: Resolve incoming client queries by utilising all available tools and ensuring that calls that the relevant queries are escalated to the Client Services Manager: once all other avenues have been exhausted. |
• Quality Assurance of service and calls: Ensuring that all claims information relating to appointment of service is captured on the ASTI system and that the follow up with the service providers is completed so that that quality and productivity standards are met, in all actions with the customers. |
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact |
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing |
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management |
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• This is a non-life insurance specific role within the Corporate Actuarial team. The candidate will manage a team of actuarial analysts supporting the Head: Corporate Actuarial with reserve calculations, IFRS 17 reporting, capital management and regulatory reporting.

Job Description

• Reserving 
• Build processes and data extracts to feed into reserving calculations, including IFRS 17 calculations
• Have a good understanding of the policy administration system and corresponding data flow into financials
• Monitoring reserve development experience and collaborating with key stakeholders to ensure understanding of trends and impacts on the business
• Communicate results to key stakeholders
• Regulatory Reporting
• Operate the SAM regulatory capital model
• Maintain and further develop the Python code underlying the model
• Have a good understanding of policy administration system and data flow into financials
• Communicate results to key stakeholders
• Continuous improvement and automation of the various models
• Own Risk and Solvency Management (ORSA)
• Operate the ORSA projection model
• Set and monitor quantitative risk appetite metrics
• Perform stress and scenario testing as part of the Company’s ORSA processes
• Maintain the ORSA model and identify areas of improvement
• Communication of results to key stakeholders
• People Responsibilities
• Manage a small team of actuarial analysts
• Manage deliverables and timelines in own team

Education and experience required

• A Degree in Actuarial Science (Honours degree would be advantageous)
• At least 5 years actuarial work experience within the non-life insurance industry
• Newly or nearly qualified actuary with good exam progression towards qualifying as a Fellow actuary
• Good understanding of the SAM Financial Soundness Standards for Insurers (FSIs) and experience in performing capital calculations
• Experience in non-life reserving techniques
• Experience in IFRS 17 reporting would be advantageous
• Experience in extracting and transforming data and designing automated processes
• Programming in SQL, Python or VBA would be advantageous

Knowledge and skills

• Strong analytical skills with the ability to take on complex problems
• Good understanding of insurance policy administration and financial systems
• Comfortable adapting and responding to change
• Excellent written and verbal communication skills
• Excellent time management skills with the ability to prioritise deliverables and manage stakeholder expectations
• High degree of motivation and initiative

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact |
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing |
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management |
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The objective of the Investment Specialist is to be a specialist partner to the adviser’s business in the area of Advice and Investments. Furthermore, to empower and influence advisers through specialized knowledge to enable them to give superior service and add value to clients and Advice and Investments.

Job Description

• Relationship Management:
• To build and maintain meaningful relationships with advisers, AIFA Regional Managers, branch staff and relationship managers in the Private Banking, Business Banking and Everyday Banking space.
• To act as a liaison between Absa Investment Management Services (AIMS), Glacier and the adviser.
• Bi Annual ISPOS surveys to be conducted.
• Intermediary engagements and development.
• IPSOS Survey.
• Target Achievement:
• To assist the adviser to put strategies in place to achieve AIMS and Glacier net flow targets, commission targets, AUM/AUA growth targets.
• Business volumes and growth.
• Practice Management:
• To analyze the adviser’s book to identify cross selling and upselling opportunities.
• Practice Management.
• Business Plans.
• Campaign management.
• To ensure that advisers understand our advice philosophy.
• To assist advisors to increase needs met growth in Relationship Banking and Everyday Banking(Strategic Initiative).
• Training & Product Knowledge:
• To train advisers and their staff on Retained and Transferred Lisp products, systems, and processes.
• To ensure that advisers understand the business investment philosophy, house solutions and funds.
• To keep abreast of the markets and investment domain by reading relevant material.
• To source information on competitors as a way of gaining competitive advantage.
• To update the adviser on all process changes.
• To update the adviser on any product enhancements including pricing.
• To engage branch staff by doing branch presentations on investment principles.
• To encourage Digital and online adoption.
• Quantity and quality of adviser visits, product positions seminars/engagements and product related training and conduct Quarterly Investment specialist knowledge assessments.
• Quantity and quality of adviser visits, product positions seminars/engagements and product related training.
• Knowledge Assessment of Broker Consultants; and
• Digital and online adoption and support.
• Sales Support:
• To act as a liaison between the Aims/Glacier Investment Cluster, product manufactures and the adviser force.
• To support the AIFA RM with their sales initiatives.
• To provide support on tools and information that will assist the adviser in selling Investment products.
• To improve service delivery to the adviser by escalating and resolving relevant queries.
• To Facilitate client transfers to the Investment platforms of Glacier.
• Collaboration:
• To engage with Absa Investment Management Services and Glacier stakeholders and provide input on product enhancements.
• To work together with the Legal and Advisory Specialist and the Risk Specialist to close business opportunities and retain clients.
• To collaborate with the AIFA RM to coordinate campaigns and competitions in the regions.
• To document a formalized Service Level Agreement with advisors and RM’s.
• To support regional and national campaigns and competitions.

Education and Experience Required:

• Bachelors Degree and Professional Qualifications.
• Minimum 5 years' experience in the investment industry.  
• Post Graduate Diploma in Financial Planning will be advantageous.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)