Current Openings at Faircape Group

• We are looking for an organised and professional Temporary Healthcare Receptionist at our Sub Acute facility Heritage Manor
• If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you. 
• Note: The successful candidate would need to be available over December. (09 December 2024 - 06 January 2025)

Duties will include, but not be limited to:

• Welcome and greet all visitors into the healthcare in a courteous manner
• Answer all telephone calls in a courteous and professional manner
• Direct calls promptly, efficiently and courteously
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously
• Open, stamp and distribute all incoming mail appropriately daily
• Ensure communication in the Healthcare facility is conducted in a professional manner
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
• Prepare starter packs for new employees and assist with fingerprint registration when applicable 
• Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
• Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
• Assist with billing and charge sheets
• Collect payments from patients upon discharge when applicable 
• Assist the admin team to ensure the professional running of the facility when required

Requirements:

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous
• Administration qualification would be an advantage

Skills and Knowledge:

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail

Specific Requirements

• Solid and positive references
• Clear credit record
• No criminal record
   

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• We are seeking experienced, dedicated and compassionate Carers to join our team at our facility Onrus Manor, Hermanus. 
• As part of the team, you will play a crucial role in providing personalised care and support to a versatile range of patients. We cater to the needs of patients requiring long term care (frail care, dementia care, palliative care), sub acute rehabilitation and respite care. 
• Carers are required to adhere to care plans, ensuring patient comfort and fostering a safe and therapeutic environment to assigned residents. 
• If you are passionate about making a positive impact on the lives of others, we invite you to apply for this rewarding position.

Duties include but is not limited to the following:

• Carers are responsible for assisting residents with their daily living activities in accordance with the individualised care plan. This includes providing comprehensive personal hygiene care to residents such as bathing, showering, assisting with dressing and personal grooming.
• You would also be required to offer companionship, emotional support and participate in the following daily activities -  taking residents for daily walks, accompanying residents during meal times, assisting with feeding of residents when required, accompanying residents to activities and participating if required.  
• All activities with residents are to be charted on our electronic system, Healthware, using the provided company cellphone
• Should there be any changes or causes of concern in a resident's condition, you are to promptly report this to your senior.  
• Carers are to comply with company policies and procedures related to infection control as well as health and safety
• You will also be required to be on camera watch duty on a rotational basis (night shifts) to monitor resident safety, flag irregular movement or possible risks.

Education and Qualifications:

• Acknowledged Carer training from reputable organisation advantageous 
• SETA accreditation will be an advantage

Experience and Knowledge:

• Proven experience as a Carer or experience in a similar environment 
• Knowledge of caring principles in caring for the aged, this includes: Dementia care, Palliative care, Rehabilitative care

Skills and Attributes:

• Be compassionate, empathetic and to genuinely care about and understand the feelings of residents, showing kindness and concern in all interactions.
• Adaptable to changes within the role as needed.
• Maintain positive relationships with residents, families, and colleagues.
• Possess strong interpersonal and communication skills.
• Work effectively both independently and as part of a team.
• Responsible and accountable.
• Exhibit patience and understanding.
• Demonstrate professional etiquette.
• Have physical stamina and strength.
• Ability to follow instructions and protocols accurately
• Willing to continuously learn and improve caregiving skills.

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

Working Hours and Salary:

• You will be required to work 16.25 shifts per month
• Should you select to work day shifts only, your shift starts at 07h00 until 19h00 or should you select night shifts only, your shift starts at 19h00 until 07h00. (A night shift allowance will be included) 
• Basic Salary - R5,800.00 Cost to Company per month. Your total salary could increase to an estimated R7,300 per month due to Sundays work, Public holidays, Quarterly bonuses and additional shifts worked.

Additional Benefits: 

• Allowance - Staff would be eligible to receive a R200 allowance should they be called to work additional shifts on short notice. 
• Bonus - Quarterly Bonuses are based on individual performance and company performance. (Bonuses are paid every 3 months) 
• There are opportunities for professional development and growth within our organisation!