Current Openings at Old Mutual

Job Description

• This role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.

What is a financial advisor?

• The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them.
• The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional development.
• As an accredited financial advisor with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first, Advice led.

What is required of you?

• Provide appropriate financial advice, in line with the customer’s resources and financial goals, to enable positive financial futures and protection of assets and estate.
• Provide pro-active, on demand financial service and advice to customers within your allocated customer markets.
• Providing relevant and appropriate financial advice, hinges on a complete understanding of the customer’s personal and financial circumstances – and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.

What do we need from you?

• A Grade 12 (Matric) certificate
• FAIS compliance
• RE5 an advantage
• A valid Driver’s licence and your own car
• A clear criminal and credit check
• A minimum of 3 years working experience (preferably in sales)
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)
   

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Job Description

Business Development Manager: Group Risk 

• A vacancy exists for a Business Development Manager in Group Risk, reporting to the Head of Group Risk Customer Value Proposition (CVP). The role also supports the Head of Customer Engagement. The incumbent will be responsible for developing and enhancing the product marketing function, managing strategic partnerships, as well as supporting with client engagements. The incumbent will also be responsible for driving key data & infrastructure enhancements through a cross-functional team, with the focus on accelerating the digital transformation and setting the business up for future growth.
• The incumbent will be expected to interact with clients and stakeholders at all levels.
• Key Result Areas
• The incumbent will be expected to interact with stakeholders at all levels, the core responsibilities include the following:
• Develop and enhance product marketing function
• Establish inventory of forms, brochures, electronic & other marketing material
• Develop a framework for reviewing & updating content regularly
• Updating of website, accreditation & other training materials
• Support the Head of Customer Engagement with client engagements (new and existing clients)
• Regular interaction & presentations to trustee boards, intermediaries & clients
• Regular engagement with the OM Corporate Distribution teams, providing feedback to the CVP and pricing teams
• Experience trends and analysis for client presentations, including sourcing wider market data
• Develop content for one-pagers/articles to keep GAP top of mind for clients & intermediaries
• International pooling proposals & managing GAP’s relationship with our pooling partners
• Product Specialist
• Support Head of Group Risk CVP in setting & implementing product strategy
• First point of technical contact on product queries and policy T&Cs from clients, front office and broader value chain
• Technical business decisions in respect of customer requests & non-standard arrangements
• Perform market research & competitor analysis to inform strategy
• Review, maintenance and sign-off of product content
• Training responsibility, including redesign of accreditation material & ensuring successful accreditation
• Training & development of junior actuarial students
• Support the Head of Group Risk CVP in the design of the new operating model between GAP and OM SuperFund umbrella, as well as relevant product development initiatives
• Automation of models and business processes
• Development and maintenance of tools to analyse actuarial data, in order to enhance management reporting & business intelligence
• Pricing support & decisions on large and complex group risk arrangements, both for South African and OM Africa Regions clients
• Provide technical input into regulatory initiatives promoting the fair treatment of customers 
• PPR, COFI, Market Conduct and AML
• TCF & market conduct work, including market conduct reporting
• Support the Head of Group Risk CVP in ensuring compliance with relevant regulation, as well as internal governance
• Manage GAP’s strategic partnerships
• Setting up & maintaining binder agreements, including due diligence & operational oversight
• Development of tools, processes & other infrastructure to support binders & other strategic relationships
• Engage with relevant legal & compliance departments to ensure compliance of binders, outsourcing arrangements and other commercial agreements
• Structuring of large group risk arrangements in collaboration with OM Corporate Business Development team
• Develop GAP’s wellness strategy and implement through strategic partners
• Ongoing review & enhancement of value-added services, including development of marketing collateral
• Data & infrastructure enhancement
• Contribute to longer term data & infrastructure strategy as part of a cross-functional team
• Identify opportunities for process optimisation & improvements across the value chain with a focus on implementing best practice in the longer term (including AI) & drive implementation
• Drive the digital transformation of Group Risk in collaboration with the OM Corporate Customer Office and technology teams
• Product Owner for certain GAP strategic projects (data & infrastructure enhancements), including representation on relevant operational project forums
• Managing the relevant cross-functional project teams to deliver on project plans

Qualifications and Experience required

• B Comm / MBA
• At least 15 years of Group Risk / reinsurance experience
• Exposure to product or pricing roles would be an advantage
• Experience in managing actuarial / pricing teams
• Strong business acumen
• Ability to run projects independently
• The ability to manage several projects and priorities at the same time
• Strong communication skills
• Ability to work across teams and collaborate with various stakeholders
• Ability to think differently in developing client-centric solutions and build relationships with clients

Competencies 

• Strategy
• Collaboration
• Leading with Influence
• Innovation
• Personal Mastery
• Execution
• Customer First
   

go to method of application »

Job Description

• This role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.

What is a financial advisor?

• The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them.
• The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional development.
• As an accredited financial advisor with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first, Advice led.

What is required of you?

• Provide appropriate financial advice, in line with the customer’s resources and financial goals, to enable positive financial futures and protection of assets and estate.
• Provide pro-active, on demand financial service and advice to customers within your allocated customer markets.
• Providing relevant and appropriate financial advice, hinges on a complete understanding of the customer’s personal and financial circumstances – and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.

What do we need from you?

• A Grade 12 (Matric) certificate
• FAIS compliance
• RE5 an advantage
• A valid Driver’s licence and your own car
• A clear criminal and credit check
• A minimum of 3 years working experience (preferably in sales)
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)

go to method of application »

Job Description

• This role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.

What is a financial advisor?

• The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them.
• The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional development.
• As an accredited financial advisor with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first, Advice led.

What is required of you?

• Provide appropriate financial advice, in line with the customer’s resources and financial goals, to enable positive financial futures and protection of assets and estate.
• Provide pro-active, on demand financial service and advice to customers within your allocated customer markets.
• Providing relevant and appropriate financial advice, hinges on a complete understanding of the customer’s personal and financial circumstances – and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.

What do we need from you?

• A Grade 12 (Matric) certificate
• FAIS compliance
• RE5 an advantage
• A valid Driver’s licence and your own car
• A clear criminal and credit check
• A minimum of 3 years working experience (preferably in sales)
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)

go to method of application »

Aspires to be a Financial Advisor

• We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
• The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

Education

• Bachelors Degree (B), High School (Grade 12)  (Required)

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Job Description

Generic Key Result Areas

• Follows standardised processes and provides administrative support in line with normal business functioning
• Delivers on daily production standards and works within set time standards
• Adheres to service and quality standards

Specific Key Result Areas

• Accurately and timeously 
• screens and creates underwriting assessment cases
• send formal correspondence regarding underwriting decisions
• Responds to intermediaries, members and employers regarding underwriting statuses.
• Professionally communicates with medical and other service providers regarding requirements.
• Updates and maintain underwriting records on relevant systems (Chorus, Compass and GUS)

Qualifications and Experience

• Matric 
• Work experience in Group Assurance claims and underwriting processing 
• Experience working in a team with shared outputs
• Competent in use of Chorus (AWD), Compass and EMS 
• Computer literacy with knowledge of MS Office: Word, Excel and Outlook
• Ability to work under pressure and deliver daily work targets 
• Sound analytical and problem solving ability with a focus on attention to detail
• Strong verbal and written communication and interpersonal skills

Skills

• Microsoft Excel, Microsoft Word

Education

• Matriculation Certificate (Matric)

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Role Overview

• This is a senior Actuary in Group Assurance to support the General Manager: Corporate Protection. The incumbent will be responsible to develop and drive the implementation of the product strategy for group risk through a cross-functional team.
• The role is a senior GAP management role with representation on its executive committee – thereby ensuring that the incumbent is in a strong position to influence the strategy of Old Mutual’s group assurance business. The incumbent will be expected to interact with clients and stakeholders at all levels, and will drive the current and future product strategy.

Key Result Areas

• The incumbent will be expected to interact with clients, intermediaries and internal stakeholders at all levels.  Core responsibilities of the role will include:
• Develop and implement GAP’s product strategy
• Perform market research & competitor analysis to inform product strategy
• Develop & implement GAP’s product strategy geared towards sustainable growth in the small & medium segment of the SA market
• Liaise with the OM Corporate Customer Office to develop customer journeys
• Develop and implement a framework for performing regular product reviews
• Leading development of new products and enhancements to the existing group range for South Africa and OM Africa Regions (supported by Product Legal)
• Manage relationship with Product legal and prioritise legal deliverables
• Provide technical oversight and support, i.t.o. group risk products to operational areas and the broader value chain
• Drive the design of the new operating model between GAP and OM SuperFund umbrella, as well as relevant product development initiatives
• Analyse valuation data and results or group risk products to gain a deeper understanding and insight into business results and emerging trends
• Automation of models and business processes
• Development and maintenance of tools to analyse actuarial data, in order to enhance management reporting & business intelligence
• Develop and enhance product marketing function
• Establish inventory of forms, brochures, electronic & other marketing material
• Develop a framework for reviewing & updating content regularly
• Updating of website, accreditation & other training materials
• Develop content for one-pagers/articles to keep GAP top of mind for clients & intermediaries
• International pooling proposals & managing GAP’s relationship with our pooling partners
• Support the Head of Customer Engagement with client engagements (new and existing clients) - regular interaction & presentations to trustee boards, intermediaries & clients
• Manage GAP’s strategic partnerships
• Setting up & maintaining binder agreements, including due diligence & operational oversight
• Development of tools, processes & other infrastructure to support binders & other strategic relationships
• Engage with relevant legal & compliance departments to ensure compliance of binders, outsourcing arrangements and other commercial agreements
• Structuring of large group risk arrangements in collaboration with OM Corporate Business Development team
• Develop GAP’s wellness strategy and implement through strategic partners
• Ongoing review & enhancement of value-added services, including development of marketing collateral
• Ensure compliance with relevant regulation and internal governance
• Identify, manage and mitigate risks in the business relating to group assurance products & reporting thereof to the relevant governing committees
• OML Product Expert for group risk, providing sign-off on new developments in accordance with the OML Product Monitoring Policy
• Give input into board reports, eg customer report, market conduct report
• Ensure compliance with relevant regulation eg PPR, TCF, Market Conduct, COFI, AML, unclaimed benefits
• Ensure compliance with relevant OML policies, eg Product Monitoring, Insurance & Reinsurance
• Design and execution of key controls
• Reinsurance
• Set reinsurance strategy for group risk and manage relationships with reinsurers
• Managing of and reporting on both the inwards and outwards reinsurance requirements for the group risk products for GAP; including (inter alia) auto-treaty, facultative and international pooling arrangements
• Review inwards reinsurance treaties including rates
• Management of relationships with OM Africa Regions teams
• Management of Group Risk CVP team
• Training & development of actuarial students
• Occasional pricing support on large and complex group risk arrangements, both for South African and OM Africa Regions clients

Qualifications and Experience required

• Qualified actuary
• At least 15 years of actuarial experience; of which at least 10 is with group risk products or reinsurance
• Exposure to product or pricing roles would be an advantage
• Experience in managing actuarial teams
• Strong business acumen
• Ability to run projects independently
• The ability to manage several projects and priorities at the same time
• Strong communication skills
• Ability to work across teams and collaborate with various stakeholders
• Ability to think differently in developing client-centric solutions and build relationships with clients

Competencies 

• Execution
• Leading with Influence
• Customer First
• Strategy
• Collaboration
• Innovation
• Personal Mastery

Skills

• Business, Communication, People Management, Project Management Basics, Team Management

Education

• Fellow Of Actuarial Society Of South Africa (FASSA): Actuarial Science (Required)

go to method of application »

• We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
• The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

Education

• Bachelors Degree (B), High School (Grade 12)  (Required)

go to method of application »

Job Description

• This role manages a sales team and distribution strategy and is accountable for the sales targets and profitability of the team, over periods of up to a year.
• The position has been identified as a FAIS position and falls within the ambit contemplated by FAIS related to Category B. The successful candidates must therefore comply with all FAIS requirements, including the Fit and Proper requirements of Honesty and Integrity (e.g. be clear of any offence relating to fraud, dishonesty and/or any professional misconduct) as well as competence and relevant qualifications.

Key Responsibilities

• Manages sales & expense budget for a sales team in a branch against set targets.
• Responsible for distribution strategy of products within a branch.
• Accountable for local marketing.
• Identifies & creates coordinated sales opportunities.
• Responsible for external networking & relationship building with key door openers.
• Ensures delivery of customer value.
• Manages, develops, appoints & trains sales advisors.

Requirements:

• Grade 12 (Matric) certificate
• FSCA Accredited Qualification (120 Credits)
• RE5 Certificate
• A clear criminal and credit check
• A minimum of 2 years Managing others (preferably in sales in financial services)
• Previous financial advisor experience required
• Proven computer literacy (MS Office Suite)
• Excellent communication skills (written and verbal)

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Job Description

• This role is responsible for providing exceptional customer service and financial education and to achieve lending, servicing, transactional banking and insurance sales targets through the marketing and selling of Old Mutual and its products. 
• The incumbent is individually accountable for achieving results through own efforts.
• Meets monthly sales targets in terms of lending, transactional banking and insurance.
• Servicing of existing Old Mutual policies such as facilitation of claims and attending to customer complaints and queries in order to meet the Net Promotor Score (NPS) requirements.
• Check loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness
• Accurately capture all client information on Summit as per loan application and supporting documentation
• Suspend or reject loan applications to be re-quoted as and when required
• Report suspicious or fraudulent loan application documents to the Branch Manager
• Explain the Loan Application Process to facilitate client understanding of the process
• Explain Terms and Conditions of Old Mutual Finance Products to clients
• Issue copy of Contract / Agreement to Client
• Print loan agreement for client’s signature
• Correct altered loan application information sent for rework and reprint for client’s signature
• Follow up on clients with 1st and 2nd missed instalments
• Meets collections and arrears targets in terms of lending products.
• Educates clients on responsible use of credit and effective money management
• Establishes a new business pipeline through internal and external marketing, lead generation and cross sell to customers to ensure the retention and acquisition of new clients.
• Adheres to internal regulatory and legislative governances to ensure quality business and mitigate risk.
• Facilitates intra branch referrals by building mutually beneficial relationships with other business units (i.e. Retail Mass Market, Personal Finance, Octogen etc.)
• Provides excellent face to face and telephonic service to customers.
• Project / promote the professional image of Old Mutual Finance by adhering to the dress code, housekeeping, professional behavior and code of conduct
• Builds sustainable relationships that enhances the brand.
• Delivers on daily production standards and adheres to service and quality standards.
• Processing of lending products and verification of the required information.

Minimum Requirements

• National Senior Certificate or; (Equivalent NQF level 4)
• Minimum of 1 years sales or service experience (preferably in the Retail, Banking & Financial Industries)