Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- Join Absa's Vehicle Management Solutions team in a strategic role as the Head Fleet Card. In this role you will be accountable to lead the strategic direction of Fleet Management and to manage the business team in order to achieve business and financial goals. The role is based within the Lending Product business area within Relationship Banking.
Job Description
- Develop and drive the fleet management strategic capability in Relationship Banking and across Clusters as required through close collaboration with our Lending Product business and segment teams to ensure a competitive capability.
- Drive new and innovative solutions that will ensure sustainability of the business and regulatory governance through partnering with stakeholders.
- Ensure that business area achieves the financial and strategic ambitions set out.
- Grow Absa’s market share in fleet management position by providing innovate leadership; product management and development and the commercial execution of product strategies into our Absa Clusters and Segments.
- Provide thought leadership and direction within the bank and industry keeping close to the impact of regulatory changes ; payment risks, new entrants in the markets and partnerships and or relationships that could impact Absa.
- Ensuring appropriate business planning including MTP, STP and RAF to meet business area financial contributions.
- Ensuring oversight and action with business teams to ensure all financial and non financial business plans are continuously achieved and remedial action taken where necessary.
- Play a lead role in ensuring internal stakeholders are abreast of any risks, industry changes, vendor and key partner relationships together Executives, Relationship banking and Group Executives as required.
- Ensure compliance within Absa’s operational and risk environment and a close working relationship with relevant peers with a proactive approach to risk management.
- Addressing operational and or efficiency challenges within the business from system, ways of work or people challenges.
- Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.
- Ensure there are proper internal audit procedures and the timely resolution of all audit findings.
- Ensure that all key risks are allocated to responsible individuals and that they are aligned to, managed and reported on through the governance framework.
- Ensure that the team understands all compliance requirements and that all regulatory requirements are adhered to.
Education and Experience Required
- Post Graduate degree or MBA (NQF Level 9) preferable
- Ten (10) plus years within Banking or a Financial Institution with at least 3 years experience in a strategic role managing a P&L.
- Track record of commercialization and delivery against financial goals.
- Fleet management experience at a strategic level
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- An exciting opportunity is available in Relationship Banking's Commercial Asset Finance. Do you have credit experience and have a Finance qualification? This is just the opportunity for you. In this role you will provide specialist advice and support related to operations administration services, in order to achieve predefined goals, through the execution of predefined objectives as per agreed SOPs.
Job Description
- Administrative and operations support: Provide specialist administrative and operations support and advice against standard operating procedures
- Ad Hoc duties: Provide support to customers and team as required on an ongoing basis
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Administration: Effectively fulfil all required administrative duties, including tracking and reporting.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
- Understand and manage risks and risk events (incidents) relevant to the role.
Education and experience required
- Grade 12 or equivalent NQF qualification
- 1 year experience in an administrative role
- 1 year experience in the Fiduciary experience is preferred
Job Description
- To deliver actuarial support services through the execution of predefined objective as per agreed standard operating procedures.
Accountability: Data Capturing
- Receive New and Revised Wills from the DSV, Clients and accurately and timeously capture the date on the Wills filling (Absa Trust system) either to create a new customer record or update their existing records.
- On receipt of written cancellation requests from customers, capture the request on the Wills Filling System to delete the customers record.
- On receipt of notification of a deceased estate or cancellation of Will from the National Deceased Estates
- Department/ Government Gazette, capture the request on the Wills Filling System to delete the customer record.
- Transfer old customer records from the Magic database (old Absa Trust system) to the
- Wills Filling (new Absa Trust system) as the old database will no longer be utilised.
- On receipt of a customer / National Deceased Estate or Government Gazette request, perform identity checks on the Magic and Wills Filling System to determine if there is more than one Will for the same customer.
- Combine customer records if it established that the customer has more than one Will on the database.
Accountability: Preparation of Letters
- Prepare standard letters to customers confirming the cancellation of their Will as per their request.
- Automated correspondence to clients confirming that their will.
- Contacting client via sms or email requesting further information from them e.g. received a request to cancel their Will, however we cannot cancel the Will as it is a Joint Will and a Joint Will requires two signatures of both parties and two witnesses to cancel their will.
- Prepare standard letters to Absa Trust - Deceased Estate Branches to advise them that we are aware of the deceased estate and forward the Original Will to them in order to report the deceased estate to the Master of the High Court.
- This will happen in cases where we are not sure that the Will in our Safe Custody is the more revised Will.
- Prepare standard letters reporting a deceased estate to the Master of the High Court attaching the Original Wills to them. This will happen in cases whereby we are aware that a more revised copy of the Will exists.
Accountability: Customer Service
- Investigate and resolve telephonic queries that come via the Wills Safe Custody helpline / Action line in an efficient and professional manner at all times.
- Interact with the Masters Office / Attorneys telephonically in a professional manner to establish the original Will dates in order to determine whether Absa Trust will be the Executor or not.
- Accountability: Compliance to Legislative Requirements
- Complete all compulsory compliance and legislation training within the required time-frames as prescribed by Absa Risk.
- Update knowledge and understanding of the Wills Act, by self-study.
- Adhere to risk and compliance policies in terms of Environmental Health and Safety, Information Security,
- Records Management and Money Laundering, Sanctions etc. Non-adherence to Absa's Policy & Procedures may lead to disciplinary action.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Description
- Manage relationships with existing clients to ensure optimal income streams and profitability uplift from existing portfolio. Manage the re-investment book to identify opportunities to optimize income by way of margin management. Further identify opportunities to increase share of wallet from existing base. Alignment with the Bank’s funding model by identifying Demand Deposits that may be converted into Fixed Term Options thereby providing longevity to the Investment Book
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
Empower Business Success and Shape the Future of the Compliance.
- Are you a strategic thinker with a passion for solving complex problems? Do you thrive in a dynamic environment where your analytical prowess and leadership abilities shine? Absa is looking for a Business Analyst to collaborate with business functions, investigate challenges, and propose impactful solutions to optimize operations and drive innovation.
Job Description
About the Role:
- As a Business Analyst, you’ll partner with business and product owners to identify issues, analyze processes, and craft tailored solutions to meet diverse business needs. You’ll play a key role in initiating and managing projects, while mentoring junior analysts to ensure seamless project execution.
Key Responsibilities:
- Problem-Solving Pro: Investigate challenges and propose comprehensive solutions.
- Project Leadership: Oversee multiple simultaneous projects, delegating tasks effectively.
- Collaborative Communicator: Build strong relationships with stakeholders to align project goals.
- Strategic Thinker: Perform feasibility analyses and facilitate workshops to gather business requirements.
- Analytical Mastery: Design innovative business processes and systems to achieve project objectives.
- Solution Validation: Conduct thorough assessments and user acceptance testing to ensure excellence.
What We’re Looking For:
- Proven expertise in business analysis across multiple projects.
- Exceptional problem-solving, analytical, and communication skills.
- Strong ability to oversee and mentor junior analysts.
- Experience working in hybrid environments is a plus.
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Job Summary
- To prepare specialist operations information for all stakeholders of the business for informed decision making and to support the business.
Job Description
- Operations support and advice: Provide complex specialist operations support, payments-related, advice and information to address operational issues in the business | Change programmes: Play the role of SME on operational change and efficiency programmes | Continuous improvement: Continuously identify and give input on ways to improve operations in the business | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
- FSCA-Approved Qualification
- Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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Job Summary
- Design automation testing plans and develop automation test scripts for multiple technical products / services (pre, during & post deployment) in both ‘Run & Change’ contexts and align to chosen application testing frameworks & guidelines. Testing may apply to all or a combination of the following front-end, back-end, integration, performance, scalability and regression testing of solutions. This entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics.
Job Description
QA Engineering
- Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer
- Actively participate in daily Scrum and project planning meetings.
- Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
- Prepare QA & Automation testing documentation (planning, design, execution and sustainability)
Develop automation test plans
- Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
- Perform various types of automation testing (regression, integration, black box, scalability)
- Evaluate automated test cases and analyse & report results
- Facilitate test plan / case reviews within squads
- Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
- Contribute to the design and selection of testing frameworks for business applications
- Deliver all automation & technical testing deliverables on time (always)
- Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
- Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
- Produce quality and testing outcome metrics and reports
DevOps
- Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
- Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
- Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
- Shift from testing features to supporting & being accountable for full product delivery
Risk & Governance
- Ensure compliance with technical risk and governance requirements
- Ensure work is compliant with automation testing frameworks and standards
- Proactively identify and communicate risks ahead of need
- Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions
People
- Participate in peer reviews & continuously develop automation testing awareness & capability across squads
Skills and Knowledge Requirement
- Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident
- 5+ experience building and maintaining Automation Frameworks
- Experience in Selenium Webdriver, Java, TestNG & working with Pipelines (Jenkins or azure devops)
- Mentoring and upskilling
- Understanding of Agile Methodologies
- Non-functional testing experience (stress testing)
- Advantage : AccelQ and Qmetry exposure
Education
- Bachelor's Degree: Information Technology
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Job Summary
- Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.
Job Description
DevOps
- Contribute to all phases of the development lifecycle
- Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
- Produce well-organised and documented source code for technical solutions
- Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
- Apply general design patterns and paradigms to deliver technical solutions
- Debug existing source code and polish feature sets.
- Work with integrated teams and other developers to improve and evolve technical products and services
- Study & apply Group Architecture & Infrastructure guidelines to all development work
- Support reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
- Update, create and appropriately store application documentation & technical specifications
Risk & Governance
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Required skills, knowledge and experience:
- Net Core (V8), GitHub, ASP.Net, SQL, Docker,
- Auto deployment agents
- Relevant Information Technology degree/diploma
- Minimum 2 years experience
Education
- Bachelor's Degree: Information Technology
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Job Summary
- Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.
Job Description
Are you ready to make a difference?
- Join an exciting and dynamic team of API Gateway Platform Engineers, who are responsible for shaping the technical API economy for the bank.
- Work within the Platforms and Engineering Gateway technology tribe responsible for the development, design and run of the Datapower API Gateway platform. Apply platform engineering expertise, critical thinking, design thinking and problem-solving skills to produce well-organized, optimized and documented source code that successfully delivers platform features, components of the service and solves complex technical problems with high quality solutions. Capable of resolving escalated issues arising from operations of the Datapower API Gateway Platform.
Key accountabilities: (What you’ll get to do)
- Leverage platform engineering expertise and a working knowledge of specific platforms (physical Datapower Gateway appliances, API Connect v10, vmware, Kubernetes, AWS services) and their constituent parts to positively contribute to platform feature and service designs
- Automate tasks through appropriate tools and scripting e.g. Kubernetes, Python, Terraform
- Use and configure modern observability techniques leveraging e.g. aggregated logging via Elastic Search stack, Kafka, metrics via Prometheus / Grafana
- Leverage platform (service design and code) and engineering technical expertise to proactively identify risks and prevent defects
- Uphold our technical principles off: self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
- Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
- Optimize, refactor and reuse components to improve performance and maintainability – ensuring maximum efficiency, effectiveness, and return on investment
- Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams
- Contribute to a high-performance team environment by coaching and mentoring other engineers, support engineering teams on technical solutions and problem resolution, and proactively seek coaching and mentoring from others
Role/Person specification: (What do you need to get in?)
- +3 years Datapower Gateway experience (admin, operational and development)
- +3 years API Connect 2018 / v10 experience (admin, operational and development)
- +3 years coding / scripting languages experience e.g. Python, JavaScript, Bash scripting, GoLang, XSLT, Gateway Scripting
- +3 years’ experience in Kubernetes architecture, Networking, Security, Deployment, and Management
- +3 years messaging protocols and API technologies experience like SOAP and REST
- +3 years Infrastructure as code (IaC) tooling experience (like Jenkins, GITOPS, AWS CI/CD tools eg. Terraform, CloudFormation, CodeBuilder, CodeDeploy)
- +3 years analytics tools and Big Data Platforms experience like Elastic Search, Kafka (Hadoop)
- +3 years Web Security protocols experience like OAuth, JWT, OIDC
- +3 years Networking experience with a solid understanding of Network layer routing and security
Ideal Certifications:
- Certified Kubernetes Administrator (CKA) and Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Security Specialist CKS)
- AWS Associate level certifications
- IBM Certified Solution Implementer - DataPower Gateway v10
- IBM Certified Solution Implementer - API Connect v10
- If you’re passionate about working in a fast-paced environment and contributing to the exciting world of API Platforms by leading from the front, we would love to hear from you!
Education
- Bachelor's Degree: Information Technology
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Job Summary
- To deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling other idirect Insurance products on offer. Offer financial advice to the customer and handle retentions.
Job Description
- Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.
- FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
- FSCA-Approved Qualification Min 150 Short Term Insurance FAIS Credits
- Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
Education
- Further Education and Training Certificate (FETC)
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Job Summary
- Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
Job Description
Role Overview:
- We are looking for a talented developer/Data Engineer with strong cloud knowledge to design, implement, and maintain robust data infrastructure in the cloud. In this role, you will work on a variety of data engineering tasks, including building ETL pipelines, integrating cloud data solutions, and ensuring data quality and availability for analytics. Your expertise in cloud technologies will be crucial in building scalable and reliable data architectures.
Key Responsibilities:
- Design, implement, and maintain scalable data pipelines in the cloud using modern technologies.
- Integrate, manage, and optimize cloud-based data solutions (AWS and Azure).
- Build and automate data workflows for data ingestion, processing, and transformation.
- Ensure data quality and consistency across different data sources.
- Collaborate with data scientists, analysts, and other stakeholders to provide reliable and accessible data for analytics and reporting.
- Monitor and optimize data infrastructure for performance and cost efficiency in the cloud.
- Manage data storage, including databases, data lakes, and other data repositories.
- Assist in the migration of on-premise data solutions to the cloud.
- Ensure data security and compliance with best practices and regulations.
- Troubleshoot data pipeline issues and implement solutions to improve system reliability.
Requirements:
- Proven experience as a Data Engineer (3+ years).
- Strong experience with cloud platforms such as AWS.
- Proficiency in data engineering tools and technologies (e.g., SQL, Python, ETL frameworks).
- Experience with cloud-native data services like AWS Redshift.
- Knowledge of data modeling, data warehousing, and cloud data storage solutions.
- Excellent problem-solving skills and the ability to work with large datasets.
- Knowledge of data security and governance practices.
- Familiarity with version control (e.g., Git) and CI/CD pipelines.
Nice-to-Have:
- Experience with containerization (Docker, Kubernetes).
- Familiarity with machine learning workflows and data science tools.
- Cloud certifications (e.g., AWS Certified Data Analytics, Data Engineer).
- Flexible working hours and remote work options.
- Professional development opportunities and career growth.
- A collaborative, inclusive, and innovative team culture.
Education
- Bachelor's Degree: Information Technology/Computer Science
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Job Summary
- Leverage deep data science expertise in advanced statistics, data wrangling, data mining, data analysis, feature engineering &predictive modeling, storytelling, distributed computing & data visualisation, machine learning tools & data intuition to define, build, operationalize & continuously improve data solutions that deliver relevant, quality assured, accurate & commercially impactful data to the business.
Job Description
- Participate in design thinking processes to determine & confirm hypotheses and priority questions / data challenges & related metrics to be solved for
- Translate business questions to be solved into data requirements & define a data solutions to deliver against these requirements
- Proactively partner with the data engineering team to refine the data requirements deliver raw data to Data Science teams for interpretation & analysis
- Design fit for purpose data interpretation & analysis approaches & create customized data models, algorithms, machine learning tools and recommendation engines to achieve the desired business outcomes
- Use advanced data science skills to mine & interpret data. These include but are not limited to: advanced statistics, data wrangling, data mining, data analysis, feature engineering & predictive modeling, distributed computing, machine learning tools & data intuition
- Analyse & interpret complex data sets
- Apply quality assurance frameworks to test model & analysis techniques (e.g. algorithms, models) & overall data quality
- Apply the testing frameworks to monitor and analyse model performance & data integrity on all data assignments
- Produce business insights and recommendations based on data analysis & modeling concluded & where relevant with knowledge and experience of e.g. Databricks, Python, Hadoop, Apache Spark
- Use storytelling and data visualization techniques to maximize impact & deliver a user friendly product to business
- Contribute to the consolidation of data solutions into viable end products (in the language of business) that can be leveraged on an ongoing basis e.g. dashboards, reports etc.
- Present data analysis (trends, insights, forecasts) & findings to business & show tangible business impact to be derived from the data science process
- Facilitate peer reviews & feedback on data solutions
- Refine data analysis based on business & peer reviews
- Contribute to the assessments of the effectiveness and accuracy of new data sources & data gathering techniques
- Promote data literacy with your business stakeholders by sharing best practices and showing tangible business impact & recommendations as a direct result of the the data solutions provided
- Stay ahead of the curve on data science trends & leading practice data science tools and techniques & transition the organisation to advanced methods for the continuous optimization of data
- Develop and retain models on customer behavior, retention and segmentation
- Build algorithms and design experiments to merge, manage, interrogate and extract data to supply tailored reports to colleagues, customers or the wider organization
- Use machine learning tools and statistical techniques to produce solutions to problems
- Assess the effectiveness of data sources and data-gathering techniques and improve data collection methods
- Conduct research from which you'll develop prototypes and proof of concepts
- Look for opportunities to use insights/datasets/code/models across other functions in the organisation
- Stay curious and enthusiastic about using algorithms to solve problems and enthuse others to see the benefit of your work.
- Development of standardised modelling of behaviour/retention/value in customers
- Maintenance of dictionaries: codes, dimensions, setting up tables etc
- Run and compare models on a regular basis
- Run Cluster specific scenarios to cover specific local issues
- Business process maintenance (segmentation, primacy etc)
- Produce appropriate documentation and training material to enable handover to a BAU team.
- KVD Predictions
- Using and deriving value from implemented models
Accountability: Risk & Governance
- Identify data risks and mitigate these (pre, during & post solution deployment / data delivery)
- Create business cases & solution specifications for various governance processes (if required)
- Apply data quality assurance frameworks and tools to guarantee data quality & data integrity (always) for specific data solutions
- Contribute to risk, governance, compliance & broader regulatory processes as a data science expert (if & when required)
Accountability: People
- Coach & mentor other data scientists
- Conduct peer reviews, testing, problem solving within and across the broader team
The following degrees and/or subjects may be particularly useful:
- Data science
- Industrial engineering
- Mathematics
- Statistics
- Actuarial science
- Business mathematics and informatics
Education
- Bachelor's Degree: Information Technology
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Job Summary
- Deliver projects successfully within approved budget, timelines and meeting quality.
- Ensure alignment of projects and project outcomes to the business, IT strategies and objectives.
- Achieve desired outcomes through best practices in project management and to manage and grow
- relationship with business and solution providers.
- Manage the business change management enablement life-cycle. (NB. this responsibility will be shared with
- the Organizational Change Manager in larger projects with broader impact).
Job Description
- The Project Manager is accountable for Managing relationships with the project stakeholders and customers
- Creating and maintaining a consistent, coherent project plan that can be used to guide project execution and project control
- Planning, defining the scope of the project and controlling changes Formalising acceptance of the scope by stakeholders
- Planning, defining the schedule of the project and controlling changes
- Planning resources, estimating cost, allocating project budget and controlling changes to the budget 2 Maintain quality planning, quality assurance and quality control for the project Identifying, documenting and assigning project roles, responsibilities and reporting relationships
- Ensuring timely and appropriate generation and dissemination of project information Identifying , analysing and managing project risks Acquire & Implement
- Effectively conduct research into and make use of appropriate existing intellectual property as relevant to assigned project tasks Deliver & Support Deliver projects in keeping with cost, quality, schedule and agreed criteria.
- Identify, assess and manage project risks, which could result in time or cost overruns or failure to deliver products which are fit for purpose. Optimise total utilisation for all project resources. Ensure the participation and commitment of project stakeholders to project activities / reviews as required.
- Ensure timely dissemination of appropriate project information to stakeholders. Control changes to project scope, schedule and budget. Collect and disseminate performance information - status reporting, progress measurement and forecasting.
- Manage responses to risks and changes to risks over the course of the project. Generate, gather and disseminate information to formalize project completion.
- Ensure that projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and published.
- Surface and escalate issues which may become impediments to delivery of projects on time, on-budget, and in keeping with business and technical guidance documents.
- Work effectively with Solution Delivery Manager to build a PM and technical team which delivers project on time, on-budget, and in keeping with business and technical guidance documents.
- Complete and file all required reports - especially those required by the PMO. Monitor & Evaluate Monitor costs, timescales and resources used, and take appropriate action where these deviate from agreed tolerances. Evaluate overall project performance on a regular basis to ensure that the project will satisfy relevant quality requirements.
- Monitor specific project results to ensure compliance with relevant quality standards and identify ways to eliminate unsatisfactory performance. Participate in post-implementation reviews of projects; document and institutionalise lessons learnt for continuous improvement.
- Provide feedback on performance of all team members. Plan & Organise Define, communicate and gain agreement on the project scope. Estimate costs, schedule and resource requirements for the successful delivery of the project to an agreed scope.
- Assist the Business Analyst, as necessary, in the development of a Business Case for the project.
- Work with the Solution Architect, System Analyst, and Solution Delivery Manager to ensure that the project adheres to enterprise Architectural standards. Divide the major project deliverables into smaller, more manageable components.
- Identify the specific activities that must be performed to produce the project deliverables. Identify and document dependencies between activities. Analyse activity sequences, activity durations and resource requirements to prepare the project schedule.
- Allocate the overall cost to individual work items.
- Prepare a consistent and coherent project plan document. 3 Identify which quality standards are relevant to the project and determine how to satisfy them. Identify, document and assign project roles, responsibilities and reporting relationships of both internal and external resources.
- Determine the information and communication requirements of the stakeholders.
- Identify and document the risks that are likely to affect the project.
- Evaluate risks and risk interactions to assess the range of possible project outcomes.
- Identify procurement requirements. Build and manage project charters, schedules, quality plans, budgets, and communication and risk management plans for projects.
- Clearly specify the needs of individuals and of the team overall to meet the needs of the project.
Education and Experience Required
- Bachelor’s degree in Information Systems or related field, compulsory.
- Recognised project management qualification (PMP/ PRINCE2), compulsory.
- Minimum 5 years’ Project Management experience.
- Minimum 3 years’ Financial Services Industry experience.
- Minimum 5 years’ IT/ IT Consulting experience.
- Minimum 3 years’ Consulting/ Change Management experience, advantageous.
- Business Case Management experience, compulsory.
- Experience in Benefits Management.
- Experience in Change Management.
- Experience in Project Management.
- Experience in Stakeholder Management.
- Experience and Knowledge of Banking and Financial Services business.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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Job Summary
- Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.
Job Description
Business Performance:
- Support the Provincial Manager in the definition and execution on the strategy for sustainable growth in the overall Client Acquisition portfolio within the Province. These include creating an efficient operating environment, diversified business (revenue and assets) and a fully funded division.
Stakeholder Management:
- Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
Compliance and Risk Management:
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Additional Requirements:
- Three to four years’ experience in a similar environment at specialist level (Sales or Customer Services in Wealth or Business Bank)
- Effective and efficient delivery of client service across all business processes
- Effective system knowledge and navigational skills
- Risk Management practices and policy knowledge, including an in-depth understanding of regulatory frameworks, including KYC, AML, and FATCA, for complex family banking structures.
- Management of overdrawn accounts (irregular account reporting)
- Broad exposure and solid foundation in banking operations i.e. banking products, onboarding process and systems, including managing foreign exchange transactions and credit-related enquiries.
- Broad exposure to Credit processes and policies
- Proficient in managing relationships with high-net-worth individuals, ensuring exceptional client service.
- Ability to assist in coordinating banking services, and resolving client issues promptly.
- Familiar with supporting operational tasks such as document preparation, account maintenance, and ensuring smooth transactional flow for clients.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Method of Application
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