Current Opportunities at Beam Suntory

Role Responsibilities

Employee Relations

• First point of contact for our employees on the resolution of all HR enquiries
• Provide general HR support such as colleague inquiry resolution and HR general service to employees.
• Manage employee relations topics as they arise, and take appropriate measures to root cause issues and rectify
• Execute and apply people policies, using your independent judgment, based on our values, methods and procedures
• Company representation for all HR matters, interactions with regulatory bodies i.e. reporting, audit, statistics to government

People Solutions

• Taking (co-) ownership of regional HR programs and policies including contracts, benefits, retirement, on-and offboarding, relocation, etc., working closely with subject matter experts and external partners as necessary
• Challenging the status-quo and further improving our HR processes, procedures, and services
• Directly manage employees completing country specific HR administration/programs, ensure new starters are well managed.
• Contract/policy and procedure consultation, interpretation, and administration.

Payroll

• Monthly payroll and payroll reconciliation
• Managing relationship with payroll vendor and GBS

General

• Office management and administration
• Build strong relationships with all employees and People Managers
• Organize Company Townhalls, proof positive, DEI and external employer branding events
• Initiate and present people and culture topics at townhalls, conferences and other key employee touch points
• Develop cultural, wellbeing and engagement initiatives in response to the business needs to ensure we maintain our Great Place to Work certification leveraging Regional and Global assets
• Interpret available data and identify potential interventions to continuously improve the workplace and employee experience.
• Facilitation / training activity as appropriate
• General support of the Senior HR Director and Senior HRM when appropriate
• Health and safety Management

Qualifications & Experience

EXPERIENCE

• Working knowledge of multiple human resource disciplines including compensation, organizational diagnosis, employee relations, diversity, performance management, and respective country employment legislation,
• Experience working as an HR Executive or Manager, preferably with experience working independently
• Strong analytical skills
• Experience working with HR Systems - SuccessFactors is preferred
• Fluent in English
• Appreciation of what is takes to be effective in an international Matrix environment

SKILLS & BEHAVIOURS

• Strong employment legislation knowledge
• Highly empathetic with an ability to develop strong, trusting and mutually beneficial relationships, and influence at all levels of the organization
• Customer, results and solution orientated, comfortable working in a fast-paced environment while maintaining a good eye for detail
• A true team player, able to comfortably navigate complex matrix environments effectively
• Ability and hunger to strive for continuous improvement and lead change.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation
• Comfortable with the unknown and step in to support others navigate change
• Ability to communicate concepts by adjusting messaging to the audience
• Strong excel and data management skills

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PURPOSE & SCOPE OF ROLE:

• Ensures the attainment of sales and marketing objectives for the relevant region through robust planning, exploration of new business opportunities and staff management.
• Maximizing Beam Suntory’s financial returns by developing robust sales plans within available budgets, measuring and evaluating their implementation & success.
• To increase, manage and develop mutually beneficial and sustainable business relationships with designated Redistribution customers, thereby maximizing Beam Suntory’s financial returns and optimizing brand development with each customer

Role Responsibilities

DUTIES & RESPONSIBILITIES:

Staff Management

• Management of Sales Rep performance, including development, coaching & succession planning.
• Alignment of direct reports goals and company performance objective
• Ensuring compliance and attainment of staff to set KPI’s
• Motivate team behind a clear, simple and powerful strategy
• Participates in workforce planning and staff development.
• Lead the functional / leadership development of team, through inspirational in field & classroom training and coaching

Reporting

• Analyze sales data and mentor/guide on best operating procedures in order to achieve the sales ambition
• Responsible for monthly regional briefing, feedback and capability meetings and effectively communicate relevant information.
• Provides regular reports timeously to relevant departments and individuals
• Accurate completion of all administration database & credit management
• Monitor performance versus plan by assessing critical sales driver activity for own and competition brands taking corrective action with agreed levels of authority or probable solutions to the Head of Sales

Regional and Client Management

• Actively contribute to the development, execution and evaluation of Redistribution “push” strategy with the on-trade “pull” strategy.
• Achievement of sales volumes, value targets and KPI targets (including brand equity in the On-Trade) for the region as well as direct reports
• Monitor “on-hold” customers and drive the re-activation of these customers.
• Regular trade visits to verify brilliant execution of Brand and sales plans
• Trade calling of On Trade and redistributors (including cold calling) and their top customers and mapping potential customers for future follow ups.
• Effective management of regional budgets (Finance)
• Assist with and building new client relationships and maintaining current customers
• Attending and participating in relevant regional meetings
• Authorize and manage deals, promotional stock, special deliveries of direct reports
• Directs the execution of sales plans and sales promotions to ensure the achievement of sales targets
• Drive the highest standards of executional excellence through the implementation of business plans, trading term compliance, marketing activity & category management
• Foster outstanding collaboration and build relationships with key customers
• Provide accurate short-term volume forecasts; profit forecasts and sourcing and securing information from the account or customers
• Take guidance from the Trade Marketing/Marketing team in order to generate powerful and persuasive customer propositions to ensure sizable return on investments

Qualifications & Experience

QUALIFICATIONS

• Tertiary level Qualification with commerce, sales and marketing preferable
• Bachelor’s Degree would be advantageous
• 5 Years field experience in sale in the Liquor industry or within a similar FMCG industry
• Exceptional Rapport with Key Clients and in the trade
• 2+ years’ experience in staff management
• Driver’s License & reliable own transport

Functional Competencies

• Market & Environment, Commercial Strategy, Results Orientation, Negotiation Techniques, Promotion, Merchandising, Evaluation of Commercial Activities, Customer relationship Management, Sales Team Management & luxury execution

Behavioural Competencies

• Effective Decision Making, Planning and Organizing, Team Work, Communication, Technical Expertise, Presentation Skills, Influencing & Negotiation, Big Picture Thinking, Innovation, Change Management, Making Things Happen, Initiative

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Role Responsibilities

People leadership:

• Focus on people engagement and development, creating an efficient and effective organization and an environment where people want to be and can thrive. Championing an authentically diverse and inclusive workplace.
• Provide energetic and constructive input into EEMEA leadership team, ensuring overall business and people agenda is prioritized over Market agenda.
• Coach and advise teams to analyze problematic situations and occurrences to provide sustainable solutions
• Inspire a One team culture with curiosity and drive for outperformance

Commercial leadership:

• Development and execution of the strategic direction for the market i.e., strategic plan, commercial plans, brand plans, budget and LE’s.
• Accountable for pricing and profitability ambition for the market in partnership with Brand House incorporating the long-term brand and business ambition
• Drive monthly/ quarterly and annual business performance review and forecasting. Know the drivers underlying market results i.e. depletions, stock level, main activities for our brands and for competitors ad share best practice
• Build and align Brand Plans. Set and execute KPI’s (distribution, Market share, ROS, RSP, promotional activities…) and activities calendar. Drive the Innovation agenda in close cooperation with our Brand houses
• Lead and direct the Market to beat the Plan (P&L, market share and distribution goals) and outperform the footprint via developing and executing business strategy
• Optimize RTM and develop superior trust relationships with all distributors, customers and key stakeholders in the organization.
• Build close and effective partnerships with all enabling functions 
• Champion compliance and professionalism. Keep well-informed of all laws, regulations and policies that govern each market and comfortable to lead in any crisis management situation.

Qualifications & Experience

EXPERIENCE & KNOWLEDGE

• Solid experience dealing with South African retailers and in building successful teams
• Strong market understanding in roles such as Sales leadership, Key Account Director & Category management experience. With at least 8 years sales experience.
• Senior commercial experience negotiating and dealing with multiple contracts and close liaison with key customers to deliver a triple win. Negotiations experience with top key customers in France
• Solid experience in Trade Marketing in promotions development, owning key selling moments, driving visibility and cut-though in trade
• Demonstratable strategic thinking and global business problem solving: Experience in building commercial policy, delivering assortment strategy, building terms & conditions
• Strong track record of delivering ambitious growth in challenging external environments.
• Solid managerial positions leading Sales teams => demonstrable experience leading and developing people and building high performing teams
• Experience driving change and bringing people with them, communicating clear, compelling, and cohesive stories and adjusting messaging to the audience
• Experience with the management of joint ventures and 3rd party markets as a plus
• Knowledge of market (on & off trade) and laws governing the spirits industry.

SKILLS & BEHAVIOURS

• Strong and proven people management & development skills. Ability to create an environment where everyone can be at their best, championing an inclusive and outperformance culture
• Team player and able to delegate tasks effectively and inspire positive momentum. Delivering exceptional results through others.
• Strong Financial Acumen – Demonstrate a ‘drive for results’ mentality and a broad business skill set, good strategic perspective and a mature and practical mindset, along with excellent financial modelling skills
• Ability to navigate effectively, influence and thrive in a culturally diverse matrix structure, and maintain healthy working relationships
• Communication Skills – effectively tailor communication across a variety of audiences, both written & oral English and French.
• Business and relationship Focused – demonstrable ability to develop and leverage deep business acumen and quickly grasp concepts. Culturally sensitive attitude and approach to business practices
• Agility – demonstrate flexibility and adaptability in a wide range of situations.  Embrace change and be able to adapt external best practice to own organizational situation
• Attention to Detail – ability to produce high quality accurate output, with particular attention to fine, small details
• Forward thinking and action orientated – challenges the status quo and proactively and creatively identifies opportunities for improvement. Decisive, commercially aware and customer focused approach
• Self-Motivated – ability to work in a fast paced, dynamic environment where you are required to take ownership for business results and drive for growth.  Ability to work outside scope of responsibility and take on additional strategic projects and the ability to manage multiple priorities effortlessly.
• Ability to anticipate and identify the need for change and in then providing the vision to champion and lead change

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Role Responsibilities

• A sale s representative is the cornerstone to the success of Beam Suntory South Africa, being not only a reflection of Beam Suntory SA, but an extension of its Brands, values and ethos.A Sales rep will be responsible for a specific segments, which may include both on & off trade customers as the area dictates. This role is target driven and the person must be able to work independently in a highly pressured environment.
• Effectively manage and develop a universe of suitable outlets in order to deliver individual, regional & company targets for our portfolio of premium spirit brands. Proactively grow the net sales value by observing, analyzing, planning & implementing targeted sales and marketing activities in the outlet universe, that deliver a positive ROI to the business & place our brands in the hearts & hands of our target consumer.

Role Responsibilities

KEY DUTIES & RESPONSIBILITIES:

• A Beam Suntory sales rep should always strive for Commercial Excellence in all elements of the role, always considering the triple win of both company, customer & consumer with a view of driving long term, sustainable, profitable sales value growth on our key brands.

Sales & Promotional execution

• Call on established active customer database, as per provided call cycle, reviewing monthly to drive efficiency as required with line manager, ensuring full call adherence over quarter.
• Increase rate of sale on active items in active universe by utilizing brand building assets & initiatives
• Increase listings & distribution of key brands within active universe, against set targets within tiered segmentation structure.
• Source leads to increase universe of outlets, in line with tiered segment targets, ensuring that all needed documentation is collated & submitted correctly.
• Utilizing provided deals and discounts within agreed parameters, to drive value growth yet ensuring pricing consistency across customer base.
• Ensure high merchandising standards are maintained & POSM is utilized correctly & tracked on repforce.
• Find & implement & measure additional visibility opportunities throughout the year
• Build trust based relationships with customer, handling queries and resolving any issues, driving brand & category knowledge, brand engagement & advocacy.
• Ensure that customer accounts are up to date and in good standing.
• Execution of brand campaigns as per set quarterly KPI’s
• Reporting/Ongoing Measurement & evaluation
• Ensure that monthly &/or quarterly reports are provided as required against all direct trade investment, implemented business plans & contracts and/or promotional events & activations, with a view of ROI & adherence to negotiated contract conditionality.
• Ensure all supporting documents are provided timeously, along with generating associated PO’s and ensuring invoices are submitted within fiscal period.
• Provide key “gemba” insights to the greater team, sharing best practice, consumer, brand, and channel trends via provided

This is a broad description of the role and is not intended to capture all the specific duties of the role and an allowance of variation should be applied

Qualifications & Experience

EXPERIENCE & QUALIFICATIONS:

• Appropriate tertiary qualification (Marketing/Sales/Business Degree)
• National Diploma level with commerce, sales and marketing preferable
• Min 2 years sales experience in the liquor industry or within an FMCG environment
• Driver’s License