Current Opportunities at Tsebo Solution

Duties & Responsibilities    
Log Calls: 

• Log calls accurately on the sysytem 
• Log caller, fault and location details 
• Categorize calls 
• Prioritize calls 
• Assign calls 
• Note all relevant details amd comments 
• Close calls when required 

Sytems update

• Call annotation updates 

Teamwork

• Provide on the job training and support to other staff members as required 

Service Provider Follow up 

• Follow up call progress with internal and external service providers 
• Report on poor perfromance 
• Escalate calls which have reached 2/3 of them restore time allocation 

Caller interaction 

• Handle all calls in a polite and friendly manner 
• Handle difficult callers with respect and diplomacy 
• Escalate difficult callers to Helpdesk Supervisor when necessary 

Reports 

• Generate reports as requested by Operations Manager 

Feedback 

• Provide feedback and critical observation to the Operations Manager on Helpdesk issues and performance 

Customer Satisfaction 

• Ensure a high level of customer serice is provided and maintained 

General 

• All Staff to fully adhere to TFS house rules and safety,Health, Environmental and Quality Systems (SHEQ) (ISO 9001, ISO 14001 & ISO 18001)

Skills and Competencies    

• Computer literacy on MS Package (Ms Word, Excel,Acces)
• Knowledge of the location of IALCH 
• Excellent interpersonal skills 
• Telephone etiquete 
• Good coomunication skills 
• Attention to detail 
• Ability to plan, organise and control own work effort 
• Ability to manage more than one situation at a time 
• Ability to diplay proffessionalism

Qualifications    

• Grade 12
• Secretarial or telephone Certificate/Diploma (Advantage)
• 1 - 2 years experience in similar environment 

Closing Date    
2024/12/04

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About Us    

• We are currently looking for a Pest Control Officer in the Hygiene & Pest control division, to deliver a quality pest elimination inspection and treatment service to Tsebo customers covering a geographical area containing key business accounts, solving their problems and providing a 1st class service. 

Duties & Responsibilities    

• Deliver a quality inspection and treatment service to exceed customer expectations
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions
• Upsell Tsebo Hygiene/Pest Control products and services and/or refer sales inquiries for leads to Sales Executives
• Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation
• Plan work routes efficiently and productively and achieves 100% state of service
• Accurately submit reports and other related paperwork as required at specified time intervals
• Manage a territorial area and all customer contained within it
• Inspect buildings and premises for signs of pests or infestation
• Determine the type of treatment needed to eliminate pests
• Apply pesticides in and around buildings and other structures
• Design and carry out pest management plans
• Create barriers to prevent pests from entering a building
• Must be flexible, as the job may require travel and additional working hours

Skills and Competencies    

• Good relationship building skills 
• Health and Safety Experience
• Planning and project management experience
• Sales exposure
• Minimal supervision 
• A proactive, analytical, logical and disciplined approach to problem-solving
• Strong planning, organizational and prioritization skills
• Excellent verbal and written communication skills
• Understand and engage in contemporary and changing communication trends
• Attention to detail
• Time management
• Innovative and goal driven 
• Understand detailed Pest control principles and knowledge of company policies and procedures.

Qualifications    

• Minimum Grade 12
• Valid Driver's License and PDP (Required)
• Registered and up to date PCO.
• HACCAP Certified and Experienced
• 3 - 5-year pest elimination qualification preferred
• Similar environment ( added advantage) 

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• We seek a dedicated individual with exceptional customer service and communication skills who flourishes under pressure. Our ideal candidate possesses a Matric qualification, practical experience as a Cook, and a talent for preparing high-quality meals in a fast-paced environment. In this permanent role, you will be responsible for meal preparation in line with excellent standards, maintaining cleanliness standards, assisting with stock management, and building strong customer relationships.
• Your commitment to delivering exceptional service and complying with professional performance standards will ensure a rewarding experience at Tsebo Solutions Group. Embrace this opportunity to become part of a progressive organization dedicated to innovation and excellence in food service and support services across South Africa.

Duties & Responsibilities    

• Preparation of high level quality meals, fast foods and sandwiches for branded outlets
• Maintain high hygiene and cleaning standards
• Assist with stock-takes at the unit
• Maintain excellent customer relationships
• Assures that warm, sincere contact is established with all customers
• Consistently provide exceptional customer service in compliance with the highest professional performance standard
• Preparation of each item quickly, but carefully to assure high quality and consistency.
• Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
• Adheres to appropriate standards of behaviour in the work-place.
• To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.

Skills and Competencies    

• Excellent customer service
• Excellent communication skills
• Ability to work under pressure
• Experience as a food service assistant

Qualifications    

• Matric (Grade 12)
• Must have previous experience working in Healthcare

Closing Date    
2024/12/03

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About Us    

• Are you a dynamic and experienced Training Facilitator with a passion for driving strategic training initiatives across a multinational organization? Tsebo Solutions Group is seeking a Training Facilitator (Western Cape) to join our Cleaning team and shape the future of our talent landscape.
• As the Training Facilitator, you will report to the Learning and Development Manager and oversee the effective transfer of knowledge and skills using various methodologies to achieve Business strategy while complying with legislative requirements, company guidelines and client expectations.

Duties & Responsibilities    
Determine real training needs based on performance gaps:

• Establish training need or conduct a training needs analysis.
• Mobilization training- new staff trained on the Tsebo Cleaning Induction.
• Temp Training- new staff trained on the Tsebo Cleaning Induction.
• New Management Induction-on the job or classroom based.
• Facilitation of Management Development Programs.
• On the job training and/or competency assessment based on needs.

Develop and design appropriate fit for purpose learning content:

• Assist with the develop and design learning material for face to face, Teams, or e-learning delivery as required.

Plan, Co-ordinate and Facilitate the learning:

• Prioritize and schedule training for monthly delivery.
• Co-ordinate training resources and venue preparation.
• Facilitate learning using suitable methodology based on the situational requirements, e.g., on the job, classroom, e-learning.

Assess the effectiveness of training and learning:

• Assess learning outcomes / training evaluation completed for formal classroom learning.
• Plan, implement, monitor (track), and manage (facilitate/assess/moderate/record/report) own learnerships/ learning programs and other projects where applicable. 

Accurately record and report on learning:

• Capture/upload, record, and report on all training activities using centralised systems (Vision, SharePoint, LMS).
• Provide feedback to internal clients on performance gaps closed.

Utilize meetings effectively:

• Attend and utilize operational and training meetings effectively to generate needs and give feedback. If unable, utilize a suitable alternative platform.

Maintain subject matter expertise:

• Maintain and improve subject matter expertise and understanding of legislative requirements.

Comply with all requirements:

• Ensure that training and recordkeeping standards are maintained and comply with current legislative, Tsebo guidelines and ISO 9001 requirements.

Skills and Competencies    

• Must have reliable own vehicle and valid driver’s licence.
• Must be able to travel.
• Ability to communicate in more than one language will be an advantage.
• 5 Years operational experience in cleaning.
• Computer Skills (MS Office).
• Attention to detail.
• Elicit information.
• Designing and Developing skills.
• Good Verbal and Nonverbal Communication skills.
• Planning & scheduling
• Organising of resources for training and assessments.
• Facilitation skills - Influence and Inspire.
• Cleaning skills- Basic and Specialized (Healthcare, Commercial, Industrial, Logistics, Hospitality, and other relevant segments).
• Operating the equipment used in training.
• Administrative skills, Excel, Word.
• Understanding of SharePoint, Teams Vision Skills portion, E-learning Platform.
• Report writing (Basic).

Qualifications    

• Grade 12 
• Trainer qualification / Diploma
• Assessor Qualification & registration at Services Seta against NQF 1 H&C (advantage)
• Moderator Qualification & registration at Services Seta against NQF 1 H&C (advantage)

Closing Date    
2024/12/03

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About Us    

• Tsebo Facilities Solution is looking for an Artisan Aid to provide technical support with regard to preventative maintenance on plant and equipment, within the service level requirements.A Plumbing Assistant provides essential support to licensed plumbers and assists in various plumbing tasks to ensure the smooth and efficient functioning of plumbing projects and services. This role involves working closely with the plumbing team to handle installations, repairs, maintenance, and other plumbing-related activities.

Duties & Responsibilities    
Site Specific Objectives

Assist Licensed Plumber

Site Specific Objectives

• Work alongside licensed plumbers to provide assistance in carrying out plumbing tasks and projects. Follow instructions and guidance from senior plumbing staff.

Assist Licensed Plumber

• Help with the installation of plumbing systems, fixtures, and appliances. Assist in diagnosing and repairing plumbing issues and leaks under the supervision of experienced plumbers.

Pipe Cutting and Preparation

• Prepare pipes and tubing by cutting and threading as required for specific plumbing projects. Ensure proper measurements and accuracy

Plumbing Tools and Equipment

• Assist in setting up and handling plumbing tools and equipment. Keep tools organized and maintained for efficiency and safety.

Material Handling

• Transport plumbing materials, supplies, and equipment to the worksite. Ensure proper inventory management and report any shortages or discrepancies.

Site Preparation

• Prepare work areas for plumbing tasks, including clearing debris, ensuring safety, and protecting surfaces and surroundings from potential damage.

Plumbing System Inspection

• Assist in conducting inspections of plumbing systems to identify potential issues and areas that require maintenance or repair.

Plumbing System Maintenance

• Support routine maintenance activities on plumbing systems, including cleaning drains, replacing worn-out parts, and lubricating components.

Safety Compliance

• Adhere to safety guidelines and regulations at all times, ensuring a safe working environment for yourself and the team.

Customer Interaction

• Accurately record work performed, materials used, and any relevant information for project documentation and future reference.Maintain a professional and courteous demeanor when interacting with clients. Address customer inquiries and concerns promptly and escalate complex issues to senior plumbers.

Documentation

• Accurately record work performed, materials used, and any relevant information for project documentation and future reference.

On-the-Job Training

• Participate in training opportunities provided by senior plumbers  to enhance knowledge and skills in the plumbing trade.

Housekeeping

• Cleaning of all offices and workshops

Transport

• Transportation of fellow employees

Skills and Competencies    

• Good knowledge of plumbing fixtures, fittings, repairs and maintenance thereof
• Knowledge of tools and materials used in the assigned area of responsibility
• Understand and follow oral and written instructions
• Ability to plan, organise and control own work effort
• Good people skills
• Excellent customer relation skills

Qualifications    

• Grade 12
• N 2 In Civil Engineering
• 3 years experience 

Closing Date    
2024/12/02

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About Us    

• Tsebo Facilities Solutions Is looking to hire BMS Technician to  perform a variety of tasks in maintenance, repair and operate various BMS installations in the facilities complex. The incumbent will also be required to carry out any BMS related work on the complex.

Duties & Responsibilities    
Operational:

• Maintenance on the Sun City BMS System
• Fault Finding on the Sun City BMS System
• Routine Check on the Sun City BMS System

Code of Conduct:

• Promote TFS’s & the Client’s image and corporate citizenry through deliberate and co-ordinated activities.
• Ensure TFS ethical values are adhered to at all times.
• A methodical way of thinking.
• Excellent negotiation skills - ability to convince vendors & suppliers to agree reasonable and equitable pricing
• Teamwork skills, ability to lead and motivate staff.
• Problem solving skills.
• Relationship Management skills
• Time Management Skills
• Delegation and working with diverse workforce teams
• Good interpersonal skills and good labour relations practices.
• Computer literate and conversant with planned maintenance systems
• Effective maintenance of mechanical equipment in good engineering maintenance standards and within budget
• Monitors daily performance figures to ensure machinery is operating at optimum efficiency 
• Investigates any recurring faults and rectifies The incumbent must have good knowledge of the terminology and techniques utilized on the operation of the Alan Bradley PC System
• The incumbent must be able to operate a variety of technical equipment utilized on the complex. The incumbent must be able to follow both oral and written instructions
• The incumbent must possess the ability to work alone and / or with others.
• The incumbent must have the ability to learn new work quickly
• The incumbent must have a valid driver’s license
• The incumbent must have excellent communication skills
• Skills and Competencies    
• Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting
• Resilience: ability to multitask
• Proactivity / initiative – to introduce on-going changes to maximise productivity.
• Good decision making qualities
• Self-disciplined, motivated, energetic self-starter with an exemplary work ethos
• Capability to interact with both internal and external customers at all levels
• Attention to detail with a methodical and structural approach
• Results focussed and professionalism
• Project a professional and competent image at all times
• Customer centricity

Qualifications    

• Minimum N4 in Electrical engineering or equivalent
• Minimum 3- 5 years heavy industrial experience in PLC and circuit fault finding
• In-depth knowledge and experience of Alan Bradley PLC and circuits
• Good knowledge of field devices and its programming
• Minimum 3 -5 years heavy industrial experience in heavy engineering as supervisor / foreman.
• Sound experience in maintenance management
• Ability to lead diverse teams and coordinate maintenance schedules

Closing Date    
2024/12/02

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About Us    

• Tsebo Solutions Group is looking for a Data Engineer who will be responsible for designing, building, and maintaining scalable data pipelines and systems to ensure reliable data flow for analytics and reporting. This role focuses on integrating, cleaning, and preparing data from various sources, transforming it into structured formats to drive business insights and support decision-making processes. The Data Engineer will ensure that data infrastructure is optimized and meets the needs of analytics and business intelligence initiatives.

Duties & Responsibilities    
Data Engineering & Pipeline Development

• Design and implement data pipelines for ingesting and processing data from multiple sources.
• Optimize Azure Synapse data marts and other data storage systems for efficient data extraction and transformation.
• Ensure data quality and consistency across databases and applications.

Data Integration & Processing

• Extract, transform, and load (ETL) data from varied sources, maintaining data integrity and accuracy.
•  Collaborate with data stakeholders to identify and address data-related issues.
• Develop automated data processing workflows and routines for timely data availability.

Data Management & Governance

• Contribute to master data management efforts, enforcing data standards and governance.
• Document data sources, transformations, and target mappings to align with business requirements.
• Perform data validation checks and manage data version control.

Data Visualization & Reporting

• Develop Power BI dashboards to deliver visual insights and support reporting needs.
• Assist in data presentation, ensuring clarity and accessibility for business users.
• Continuously improve data visualization tools and methods for enhanced usability.

Collaboration & Support

• Work closely with IT, business units, and data scientists to support analytics objectives.
• Provide technical assistance in data integration and troubleshoot data pipeline issues as needed.

Skills and Competencies    

• Data engineering experience with Python, SQL, and SSIS ETL.
• Expertise in data warehousing principles and tools, including dimensional modeling.
• Proficiency in Power BI for data visualization and reporting.
• Familiarity with data governance, master data management, and source-target mapping.
• Knowledge of data integration, cleansing, and validation techniques.
• Business Analysis experience for eliciting requirements from business stakeholders
• Experience building dimensional models, preferably with knowledge of Ralph Kimball methodologies.
• Strong SQL skills for data querying and transformation.
• Python programming skills, especially in data manipulation.
• Experience with SSIS ETL processes and Power BI (DAX) for data presentation.
• Data Bricks experience is advantageous

Qualifications    

• Diploma or equivalent certification in Informatics, Statistics, Data Engineering, or a related field. BSc or BCom degree is advantageous
• 1-2 years working with Azure Synapse Analytics or AWS.

Closing Date    
2024/12/06

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About Us    

• Tsebo Catering  requires an experienced Financial Accountant to provide a sound finance structure to the Division, including and not limited to financial planning, continuously revising, and narrowing controls to minimize risk.  Prepare and analyse the balance sheet, cash flow and income statement within the Divisional and Group timelines. Manage working capital management to the Division and Group to protect existing assets and income, through effective corporate governance and financial policy and procedure

Duties & Responsibilities    

• Perform the sign off function
• Provide DM with the Pro forma Invoice to ensure that it balance with the Client account before posting - AX /Menutec Units
• Provide DM with the Customer Account statement to ensure that it balance with the Client account before posting - Tsebo Source
• Capture month end JNL's (CICO, sign off adjustment, )
• Provide operators with D365 Income Statements and general ledger transaction detail
• Ensure D365 profit matches unit P&L / Tsebo Source trading analysis
• Ensure D365 cash balance matches unit Report variances to Financial Controller.
• Ensure D365 cash balance matches Tsebo retail cash Report variances to Financial Controller.
• Ensure unit PRS / Tsebo Source cash balance matches unit cash Report variances to Financial Controller.
• Ensure D365 cash loader Ledger balance matches Plankomat Report variances to Financial Controller.
• Ensure D365 stock balance matches unit PRS / Tsebo source Report variances to Financial Controller.
• Clear the WIP account before sending the Tax invoices
• Reconcile balance sheet accounts and clear reconciling items:
• Cash loader as per Account balance report / Intellipos report
• Cash at Attach PRS as support
• Stock at Attach PRS as support
• Bank Reconciliation - Healthwise
• Attend to ad-hoc finance queries from Operations and Finance Management
• Any reasonable request from management
• Clear Trade creditors account before GL closes

Skills and Competencies    

• Good communication skills 
• Good understanding of full function (Balance Sheet, Income Statement) 
• Ability to work under pressure 
• Advanced Excel skills
• Interpersonal skills 
• Time Management skills 
• Organizational skills 
• Accuracy 
• Problem solving skills 
• Ability to work with minimal

Qualifications    

• Relevant financial tertiary qualification B. Com / B. Com Accounting or Equivalent 
• Minimum of 3 years accounting experience 
• Background on ERP Systems : D365, QlikView an added advantage 
• Accounting practices

Closing Date    
2024/12/02

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About Us    

• Tsebo Catering  is in search of a seasoned Finance Manager to provide a sound finance structure to the  business, including and not limited to financial planning, continuously revising, and narrowing controls to minimize risk.  You will prepare and analyze the balance sheet, cash flow and income statement within the Division and Tsebo Group timelines. Manage working capital management to the Division and Tsebo Group to protect existing assets and income, through effective corporate governance and financial policy and procedure.

Duties & Responsibilities    

• Managing the Tsebo Catering Finance team to provide effective and efficient financial reporting internally within Tsebo Catering
• Preparation of all monthly balance sheet reconciliations 
• Debtors and Creditors Age Analysis; Stock and cash verification and Bank reconciliations
• Provisions, Accruals, Accrued Income (ensure accounted for within acceptable accounting standards)
• Manage the Forecasting and budgeting process for Tsebo Catering
• Working capital targets in line with targets set during the budget process
• Provide adequate commercial support in terms of contract profitability, working capital management and ad hoc projects
• Manage Year End Audits, adhoc audits and ensure adhere to internal controls, procedures, deadlines and regulatory requirements
• Manage Adhoc responsibilities included in Finance such as system implementation , streamlining reporting  and any adhoc requests from the CEO, MD and or Finance Director 

Skills and Competencies    

• Computer literacy (Microsoft Word, Excel, PowerPoint; D365, etc); 
• Advanced Excel experience is essential; 
• Knowledge of budgeting & forecasting processes is preferred; 
• Previous financial modelling experience preferred; 
• Working knowledge of IFRS experience a must; 
• Group accounting / consolidations experience preferred; 
• Excellent communication, interpersonal and presentation skills. 
• Leadership skills and excellent communication skills; 
• Analytical & problem-solving skills; 
• Leadership skills; 
• Ability to plan, organize and control own work effort; 
• Customer service centered; 
• Team focused; 
• Financial and business acumen; 
• Experience in policies and procedures in purchasing;

Qualifications    

• Bachelor’s degree in Accounting / Financial Management; CA (SA) or Equivalent 5-8 years’ post-qualifying experience; 
• 2-3 years’ previous relevant management experience, preferably in HO environment; Service orientated experience in Catering and or aligned industry will have an added advantage

Closing Date    
2024/12/02