Current Opportunities at Visa

Job Description

• The Director, Business Development Large Fintech, is responsible for increasing Visa's net revenue from directly managed Fintech clients. Manage the setting, direction and implementation of clients and business strategies, objectives, and plans within designated Fintech in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services

Key Responsibilities

• Manage all aspects of the relationship between Visa and designated client or fintech with a focus on business growth and client satisfaction.
• Manages Fintech account across multiple SSA markets to ensure goals and objectives are realized.
• Executes short and long term strategic plans for Fintech and Digital Partnership clients aligned to Visa’s SSA strategy.
• Develops and executes customized account strategies, objectives and plans to increase revenue and market share for select strategic partner account.
• Leads the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met
• Works with cross functional teams to ensure partner implementations are on track and delivering against plan
• Takes the lead in solving the problems that arise during the execution of programs with partners
• Proactively identify and solve complex problems that impact the management, relationship and direction of the business
• Positions Visa as the preferred partner among prospects and clients, thorough deep understanding of entities strategies, priorities, needs and business processes, to present strategic ideas on how Visa’s products can impact their results, in alignment with industry developments, dynamics and digital trend
• Being actively involved in the Fintech and Digital Players ecosystem
• Accountable for optimizing resources to achieve volume and revenue targets.
• Delivers financial objectives including revenue, payment volume and market penetration objectives
• Develops and executes a set of objectives and goals for the portfolio of clients to increase clients payment volume and revenue
• Understands and articulates how Visa’s new payment tools and technologies will drive commercial value to clients
• Follows global industry and local market trends, bringing insight and value to your portfolio of clients
• Identifies, sizes and pitches for new business opportunities by analyzing clients market positioning, product profile and strategy
• Fosters client-centric collaboration across Visa’s functional teams to ensure effective delivery of relevant payment solutions
• Works with clients on ways to maximize profitability by offering advice on the development of target markets, product development, analytics and relevant best practice
• Responsible for achieving or exceeding client satisfaction net promoter scores.
• Continuously review Client Portfolio landscape, identifying and developing opportunities that will position Visa as the market leader and partner of choice.
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor’s degree required
• A minimum of 15 years business experience with related sales and management experience in the mobile, software, hardware or technology services industry
• Deep understanding of SSA payment landscape and Business Development proven record in the region.
• Payments Or Financial Services Industry Experience Preferred
• Demonstrated track record of planning, managing and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
• Proven record of implementing strategic initiatives, policies and operational decisions
• Strategic thinking and thought leadership
• Teamwork, interpersonal and relationship building skills, and ability to lead by influence and example
• Proven ability to partner, communicate and manage or navigate through multiple disciplines and organizational groups
• Experience in managing up, building Executive Level communications and delivering presentations
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
• Executive presence. Strong written and oral communication, including large group presentations
• Team oriented, collaborative and flexible
• Ability to influence and work within matrixed environment

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Job Description

• This is an individual contributor role responsible for identifying and resolving issues of moderate complexity and leading operational implementations. This position requires strong execution and analytical abilities. This role works independently and receives minimal guidance.

Responsibilities,

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business through cross-selling and up-selling of company’s product features and services within existing clients. (up-selling and cross-selling)
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts, including transactions and revenues (actuals vs budget vs forecast)
• Generate Account plan
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth
• Provide information and direction to clients regarding YellowPepper products, tools and services, YellowPepper rules, integrated billing, and transaction research.
•  Act as a liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support, and system enhancement support.
• Coordinate internal resources to accomplish YellowPepper and client objectives and ensure processing system performance standards are met and that the client perspective is represented within the organization.
• Stay current with industry and client trends and maintain a working knowledge of YellowPepper’s products and services.
• Actively work with the client to identify strategic opportunities and operational cost efficiencies, lead moderately complex assignments that are diverse in scope, and search out appropriate courses of action.
• Research and resolve client’s business and transaction processing and billing issues by obtaining and examining all relevant information to figure out the cause and facilitate resolution.
• Identify and analyze processing issues with client impacts, consistently communicate situational status and resolution, advice on SLA performance both internally and externally as appropriate.
• Prepare and present monthly and/or quarterly production performance results.

Qualifications

• Bachelor’s degree or equivalent experience.
• Proven work experience as a Sales account manager or Sales account executive in financial services, fintech, payment card, software, or information services. Min experience of 7 years.
• Must be a self-starter with confirmed abilities in organizational, conceptual, and logical problem-solving.
• Customer focus with validated ability to establish productive working relationships with staff and management at all levels.
• Ability to set priorities and manage customer expectations, and work both as part of a team and independently.
• Excellent communication and negotiation skills and be customer service oriented.
• Business acumen with a problem-solving attitude
• Experience in managing senior/top management relationship within client’s organization
• Working knowledge of Microsoft Office.
• Strong verbal, written, presentation, and interpersonal skills are required
• English required, Spanish a plus

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Job Description

Key Geographical Responsibilities

• Support and be an active member of the SSA Controllership function helping to drive the controllership strategy and vision.
• Support the region to build a strong governance culture and promote a strong control environment.
• Ensure transactions are captured, recorded, summarized, and reported in compliance with policies & procedures, US GAAP, IFRS, as well as statutory, corporate and tax requirements, as applicable.
• Ensure timely filing of accurate local statutory financial statements ensuring compliance with local GAAP. Ensure consistent treatment in line with Global policies.  This includes knowledge and reconciliation of US to Local GAAP differences.
• Ensure timely filing of accurate indirect and direct tax returns, VAT, WHT, CIT etc.
• Work closely with SSA Controller as well as other team members in the Controllership space to assess requirements for change in processes and procedures. Initiate and propose procedural changes to enhance data quality and process flows.
• Partner with the business functions and stakeholders in your sub-region ensuring successful business results are driven in full compliance with company policy, support in implementation and monitoring of policies and procedures.
• Be the main finance point of contact for both internal and external auditors, manage and coordinate the flow of information.
• Help drive efficiency through automation of business processes while leveraging Visa’s fully integrated accounting system and other.
• Participate in projects aligned with the company’s strategy.
• Assess financial and non-financial impact of changes to accounting policies processes and other procedures applicable for the business.
• Analyze business transactions to detect anomalies and non-compliances. Investigate report and assist the business units to remediate issues and implement effective controls to avoid re-occurrence.
• Perform regular training on key policies and procedures to maintain an effective control environment.

Key Results

• Ensure accurate and timely completion for the monthly, quarterly, and annual financial close processes.
• Maintain accurate accounting records – compliant with corporate policies, GAAP, SEC, and SOX.
• Effective partnership with business leads to drive successful and compliant business in SSA.
• Good understanding of process workflow to define/solve problems and issues and to identify key controls.
• Effective communication with stakeholders to ensure consistent application of policies and procedures.
• Excellent project management skills to drive various projects to completion with minimal supervision.
• Ensure presence of effective controls
• Timely resolution and non-recurrence of audit issues.
• Timely and effective implementation of assigned projects/duties.

 Decision Making

• Make decisions on appropriate accounting treatment for transactions in compliance with published policies and guidelines.
• Prioritize tasks within job and function balancing the need to meet tight deadlines and other corporate demands.
• Identify and suggest process changes to improve controls, productivity, or quality of work output.
• Exercise good judgment to escalate issues to SSA Controller along with recommended solution to resolve.
• Liaise and respond to queries from internal / external auditors, tax authorities and other finance teams with recommendations on action plans to resolve detected discrepancies.

Qualifications

Qualifications Professional

• Degree in Accounting or professional accounting qualification, ACA, ACCA CPA or equivalent
• 5 years of relevant accounting and controls related experience, ideally in a multi-national company
• Hands on experience with US GAAP/IFRS and statutory requirements
• Excellent written and verbal communication skills, and ability to work well in a fast paced and high-volume environment
• Exposure to internal audit or internal controls environment
• Experience in a Big 4 public accounting firm is a strong advantage

Technical

• Strong technical accounting skills, and experience researching and documenting accounting issues
• Knowledge and Experience of controls and risk management
• Knowledge and experience in SOX with ability to design process flows and draft policies
• Proficiency with Microsoft office applications – Excel, Word, Visio
• Knowledge and hands-on experience of Oracle, Ariba, Hyperion and other related tools

Business

• Strong business ethics
• Excellent relationship building skills
• Solution orientated thinker / problem solver
• Ability to work well under pressure and manage multiple priorities
• Adaptable to change

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Job Description

Position Summary

• The Visa Portfolio Management Senior Manager will support the VCA Portfolio Management Service line by providing portfolio management consulting support and projects to VISA's key clients across Sub-Saharan Africa (SSA) markets. The main objective of the role is to help deepen client relationships and optimize client performance by optimizing their portfolios and driving customer engagement through their lifecycle.

Principal Responsibilities

The Portfolio Management Senior Manager, will support the delivery of portfolio management offerings to our clients in the sphere of customer lifecycle management, customer value propositions, cash displacement and loyalty including but not limited to the following:

• Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients
• Support in the development of project pitches and secure new consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in focus markets under the guidance of the Portfolio Management consulting lead
• Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus
• Where appropriate, support work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions
• Support thought leadership and knowledge sharing regarding portfolio management themes
• Support scaling data-driven solutions across the region
• Support the overall strategy and growth for the Portfolio Management Service Line

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• A well-qualified candidate will have broad and deep expertise in payments. Key elements to assess his/her candidacy will include expertise on the following topics:
• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Business needs of issuers, acquirers and merchants
• Best practices to meet customer needs across the customer lifecycle
• Bachelor's degree or equivalent. Master’s degree preferred.
• At least 8+ of solid experience in the following areas: value proposition design, payments, product development and launch, card portfolio optimization.
• Fluency in English mandatory

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Strong facilitation skills
• Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired
• Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes.

Comfortable interacting with and presenting to senior management of clients and VISA.

• Highly analytical with advanced PowerPoint skills and Excel skills.
• Superior project management skills. Fluent communicator
• Must have financial acumen and commercial awareness skills.
• Results driven, flexible and both internally and externally customer focused.
• Able to travel frequently and work on client site for extended periods across SSA.
• Self-motivated and able to use own initiative with limited direction.
• Strong teamwork and collaboration skills with the ability to work effectively with inter- disciplinary groups.
• Ability to work in a multi-cultural environment.

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Job Scope

• This experienced Product Manager will be accountable for the delivery and success of digital program initiatives such as eCommerce or Digital Commerce, including Visa Digital Commerce Program Click to Pay, Card on File Tokenization, Visa Card enrollment Hub VCEH, 3DS and EMV 3DS across the SSA regions.
• The successful candidate will work closely across the ecosystem, including issuing and acquiring banks, payment gateways and merchant partners to successfully commercialize Visa’s digital commerce capabilities. This includes having a deep technical product understanding, supporting product sales, and project managing implementations alongside cross-functional teams.  The candidate will also showcase and evangelize Visas eCommerce and digital products vision with key external stakeholders to build awareness and demand.
• In addition, the candidate will be accountable for the delivery and success of some key digital Solutions initiatives to execute Visa’s strategy to convert cash to card. This will be achieved by managing existing projects in the pipeline and helping develop new opportunities to meet Visa’s and client’s objectives. The candidate will collaborate with the Product leads and coordinate between the client, vendors, and internal stakeholders to move the solution towards launch. In addition, the candidate will collaborate with the Product leads and Business Country teams BDs and MS&A to identify new opportunities based on the current clients priority pipeline.

Responsibilities

• Support end-to-end product suite of Visas eCommerce and Digital Commerce capabilities, including but not limited to Visa Token Services,  Visa Digital Commerce Program Secure Remote Commerce, 3DS and EMV 3DS across the SSA region
• Identify and develop business opportunities for Visa Digital solutions to defend Visas market leadership and grow volume and activity on digital channels
• Provide consulting and training to support client strategy and technical implementation of Visa digital solutions
• Work with clients, service providers, Visa CEMEA Hub & Global Teams and regulators to ensure Visa Digital solutions to be interoperable with local industry practices
• Lead technical product discussions including requirements, customer experience, security with a high level of independence
• Work with clients to gather requirements, define solutions, and scope projects
• Manage technical projects or programs to develop, track milestones and critical timelines, while coordinating cross-functional teams, coordinating communications, and managing issues and risks ensuring successful delivery
• Support in business development conversations, help with product demos, and discuss proposition and benefits to client
• Manage communication of program status across teams and external stakeholders, escalate issues as necessary. Remove roadblocks and keep processes progressing and running smoothly
• Manage Performance tracking and data analysis and be able to put findings into actions.
• Set and manage customer expectations with regard to feature and solution availability
• Represent the voice of the customer to internal stakeholders
• Strong client-facing communication skills and technical aptitude
• Thrives in a fast paced and changing environment and effectively adapts to change

Key Knowledge Domains:

• eCommerce and mCommerce
• Tokenization
• Card payment processing
• Contactless payments
• Enterprise project management methodology
• Alternate payment systems a plus

Qualifications

• 8+ years industry experience
• Bachelors degree or equivalent and MBA preferred
• Good knowledge in multiple areas of Visa’s digital products including Visa Token Services and 3DS
• Experience in digital product management and bringing new products to market
• Experience in a structured project management environment
• Team collaboration demonstrated by desire and willingness to share knowledge with a broader team, be receptive to new ideas and changes to the standard operational procedures
• Strong analytical skills and documentation skills
• Knowledge of bank card systems a strong plus
• A problem solver with strong interpersonal, communication and stakeholder management skills
• Proven ability to evangelize a vision
• High familiarity for user experience across digital channels
• Demonstrated experience in senior management level client engagement

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Job Description

Position Summary

• The Visa Consulting Manager will deliver consulting support and projects to VISA's key clients across CEMEA. The main objective of the role is to help deepen client relationships and optimize and grow client performance by helping them define and implement strategies  focused on the aforementioned.  The specific area of specialization required is Acquiring financial services, including but not limited to - payments (opened or closed loop), organizational structures, merchants management, risk practices, operational processes, acquisition, usage, retention and value propositions

Principal Responsibilities/Key Results Area

• Using VISA and external data to analyze client needs across the regions markets and identify opportunities for consulting assignments with VISA’s clients.
• In coordination with regional teams (Account Executives, Country Managers, Merchant Services) develop plans for consulting activity via the identification of opportunities that will secure funds either cash or from partnership agreements (should they exist) to support Consulting projects.
• Support the development of project pitches and secure new Consulting assignments with clients, as well as re-engagement opportunities via a consultative sales approach across markets with traditional and non-traditional acquirers.
• Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing, Merchant Services etc., to ensure a seamless Consulting experience.
• Work on client site and/or virtually to design and project manage the implementation of marketing campaigns, value propositions, products and services when required
• Work with practice area globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.
• Build and maintain a repository of leading practices, new trends, business models and case studies to ensure that relevant information is accessible and up to date

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor's degree or equivalent. Master’s degree preferred.