Current Opportunities at BHBW South Africa Proprietary Limited

Purpose of the Role

• The primary function of a Credit Controller is monitoring and managing the credit extended to existing debtors and deciding whether to allow credit to a new debtor – ultimately managing all money owed to your business. This role is responsible for the day-to-day collection of outstanding invoices and resolving account queries with the relevant departments.

Key Performance Areas

• There should be a close liaison between the credit controller and the sales department so that credit issues are resolved smoothly and timeously.
• Conduct credit checks on new customers.
• Day-to-day processing of debtor payments, i.e., cash application.
• Meet cash, forecast & debtor day targets set by BW Handling.
• Chase overdue invoices by telephone, email & letter within agreed timescales.
• Regularly making customer site visits to ensure all relevant debts are managed, as necessary.
• Maintain working customer relationships.
• Monitoring of debtors age analysis, including cash accounts.
• Send out monthly customer statements.
• Managing customer profiles on SAP and associated risk management.
• If any customers stop paying or pay late then it is your responsibility to advise the customer of the consequences of non-payment i.e., stop supplies, submitting details to credit bureau, interest charges, issue final notice and start possible legal action, you will have to report to your higher management about the strategies to make sure you can recover what you can
• Perform recons on complex accounts.
• Other duties as delegated from time to time by the National Credit Manager and/or Finance Exec or any other person designated in their absence.
• Maintain a safe working environment (according to safety policy and procedures).
• Achieve individual Balanced Scorecard and KPIs.
• Effective self-management and performance ownership.

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12,
• Do you have a Credit Management qualification or studying towards it?

Minimum Experience

•  5 – 8 years credit management experience.

Competencies

• Proficient on SAP (R/3)
• Strong Excel knowledge (Intermediate/Advanced MS Excel skills).
• Basic understanding and ability to apply accounting principles of debits and credits.
• Good communication and problem-solving skills.

Deadline and task driven.
Good interpersonal skills for dealing with difficult customers.
Strong administration skills for managing and tracking paperwork.

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Purpose of the Role

• Perform planned services, repairs and maintenance on Forklifts and components in accordance to supplier standards and customer requirements.

Key Performance Areas

• Understand and implement preventative maintenance
• Identify and target opportunity for customer work
• Fault finding
• Assemble IC and Electric machines in accordance with BHBW and Hyster standards
• Fit Telematics black boxes to the machines
• Assist with the loading and unloading of containers
• Partake in new machine stock take as and when required
• Complete the PDI process and sign off new machines
• Understanding of supplier warranty systems, policies & procedures
• Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
• Provide mentorship to apprentices assigned to you
• Maintain professional image when representing BHBW
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
• Maintain a safe working environment (according to safety policy and procedures)
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Qualified in relevant trade (e.g. Diesel Mechanic)
• Drivers license – Code B
• Valid forklift license

Minimum Experience

• Experience on working of forklifts and earth moving equipment
• 3-4 Years in the same position

Competencies

• Sound interpersonal and communication skills
• Basic trouble shooting and problem-solving skills
• Machine specific technical knowledge and skills
• Technical report writing
• Basic business and financial understanding
• Applicable product knowledge
• Customer orientation
• Able to work under without supervision
• Good knowledge of Hydraulics
• Willingness to work overtime and standby
• Good auto electrical knowledge would be an advantage
• Ability to work on all types of fork trucks including Big Trucks
• Have a good selection of tools
• Teamwork
• Computer literate and basic understanding of forklift software
• Ability to work under pressure and meet deadlines

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Purpose of the Role

• Perform planned services on Agriculture machinery and components to supplier standards and customer requirements.

Key Performance Areas

• Ensure the most effective use of available time and equipment
• Service and support all equipment as instructed by the workshop Working Foreman
• Ensure that all the warranty processes and conditions are adhered to
• Ensure all required information on each job card for each job is properly maintained and that failure analysis and reporting is of a professional standard
• Provide mentorship to apprentices assigned to you
• Maintain a safe working environment (according to safety policy and procedures)
• Achieve individual balanced scorecard and KPIs
• Effective self-management and performance ownership
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Qualified Tractor Mechanic

Minimum Experience

•  Minimum 3 years work experience

Competencies

• Result orientated
• Excellent communication skills across different work levels
• Strong teamwork and competence
• Ability to multitask
• Customer focused attitude
• Strong technical knowledge on Agricultural machinery repair and servicing

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Purpose of the Role

• To support, quote and generate parts sales with existing and potentially new customers. Assist service Technicians to book parts.

Key Performance Areas

• Be professional and provide timeous feedback on customer requirements.
• Build strong customer relationships.
• Meet monthly parts sales targets.
• Identify and implementation of parts sales campaigns.
• Processing of parts quotations and sales orders
• Follow-up and resolve customer parts order enquiries.
• Provide regular feedback to customers on back orders and stock.
• Assist service department to identify parts.
• Book parts for service Technicians
• Assist with annual wall-to-wall stock take.
• Assist finance department with debtor and vendor queries.
• Monthly parts sales performance and market activity reports
• Meet objectives set to achieve individual and team scorecard targets.
• Regularly attend and participate in team POP meetings.
• Maintain a safe working environment (according to safety policy and procedures)
• Effective self-management and performance ownership
• Adherence to any reasonable instruction   

Qualification, Experience and Competencies

Minimum Qualification

•  Grade 12

Minimum Experience

• 3-5 years’ experience in a similar role

Competencies

• Problem Solving
• Attention to Detail
• Strong communication skills
• Relationship development skills
• Teamwork
• Customer service orientation
• Commercial orientation
• Computer literate with good experience in Microsoft Excel and Power Point
• Financial acumen
• Business planning and development skills
• Technical Knowledge

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Purpose of the Role

• The purpose of this role is the effective and efficient management of financing of long-term rental assets by designated funders and the management of the long-term rental contracts department.

Key Performance Areas

Management of relationships with the various LTR asset Funders by:

• Overseeing monthly sale and cession of eligible LTR contracts to a designated Funder based on complete sales packs meeting all documentary requirements of the designated Funder.
• Advising the Regional Sales Managers regarding customers requiring complex financing solutions
• Reviewing the pipeline of eligible deals to be sold to the funders and ensure deals are sold timeously.
• Reviewing and allocating deals to the appropriate funder based on type of customer and size of deal.
• Review and approval of payments due to the respective Funders
• Managing the payment process of monthly rentals, settlements, and legal offers to the respective funders
• Ensuring accurate and complete record keeping according to the respective Sale & Cession agreements
• Monitoring the Funder’s Collection Agency function & Reporting
• Co-ordinating the Due Diligence reviews performed by each funder.
• Reporting and calculating the Used machines sold profits and losses.
• Review of legal offers made to funders.

Management of the Long-Term Rental Contracts Department’s functions by:

• Ensuring generation of accurate billing for LTR, Maintenance Contracts & Excess hours
• Ensuring accurate record keeping & document retention
• Reviewing the calculations for restructuring of deals
• Monitoring the process of licensing of machines used on public roads.
• Reviewing of Expiry lists generated by the Contracts Administrator
• Reviewing of Maintenance Contract Performance Reports generated by the Contracts Administrator
• Reviewing of LTR asset lists generated by the Contracts administrator to keep the balance sheet lean.
• Reviewing of the creation and disposal of LTR assets on SAP
• Reviewing of all Early Termination requests from customers and reviewing of amounts calculated.

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Bachelor of Commerce (BCom), Accounting (advantageous)

Minimum Experience

• At least 5 years commercial and financial experience at Senior Management level
• Business Project management experience

Competencies

• Strong analytical skills analyse data, interpret information, and make recommendations.
• Business development skills and knowledge
• Business and financial acumen
• Communication skills
• Presentation and facilitation skills
• Influential skills
• Strong management and admin skills
• Skills to lead and grow a team.
• Microsoft Office (Intermediate Excel skills an advantage)
• Effective time management and must be able to work after hours when required.
• SAP experience (Material Management an advantage)

go to method of application »

Purpose of the Role

• Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.

Key Performance Areas

• Understand and implement preventative maintenance
• Identify and target opportunity for customer work
• Fault finding
• Assemble IC and Electric machines in accordance with BHBW and Hyster standards
• Fit Telematics black boxes to the machines
• Assist with the loading and unloading of containers
• Partake in new machine stock take as and when required
• Complete the PDI process and sign off new machines
• Understanding of supplier warranty systems, policies & procedures
• Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
• Provide mentorship to apprentices assigned to you
• Maintain professional image when representing BHBW
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
• Maintain a safe working environment (according to safety policy and procedures)
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Qualified in relevant trade (e.g., Auto Electrical)
• Driver’s license – Code B
• Valid forklift license

Minimum Experience

• Do you have experience on working of forklifts and earth moving equipment
• 3-4 Years in the same position

Competencies

• Sound interpersonal and communication skills
• Basic trouble shooting and problem-solving skills
• Machine specific technical knowledge and skills
• Technical report writing
• Basic business and financial understanding
• Applicable product knowledge
• Customer orientation
• Able to work under without supervision
• Good knowledge of hydraulics
• Willingness to work overtime and standby
• Good auto electrical knowledge would be an advantage
• Ability to work on all types of fork trucks including Big Trucks
• Have a good selection of tools
• Teamwork
• Computer literate and basic understanding of forklift software
• Ability to work under pressure and meet deadlines

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Purpose of the Role

• Manage the service operational team in an allocated area, providing customers with a targeted return on investment. Development and marketing of component rebuild products and solutions to all internal and external customers.

Key Performance Areas

• Responsible for forklift fleet maintenance and servicing
• Ensure profitability regarding forklift fleet
• Able to communicate and negotiate with customers
• Responsible for quality on servicing and maintenance of equipment
• Control maintenance contracts of long-term rental units in his/her area
• Control all cost on all maintenance contracts on long term rental units
• Carry out hand over of all units into area of responsibility
• Control all accidental damage on fleet
• Make sure units are kept in budget/merit spec
• Control WIP and NPL in line with set KPIs
• Manage business in line with set KPIs
• Seek alternative business opportunities to secure profitability
• Lead the team and ensure teamwork and team spirit is always at the optimum level
• Achieve chargeable hours per technician
• Secure healthy LTR revenue and managing excess hours
• Manage contract GPs in line with KPIs
• Manage customers and secure healthy relationships
• Schedule monthly meetings and carry out unit service audits to set standards
• Carry out performance reviews for your team 
• Manage all STR units in area of responsibility
• Report on monthly progress and new business opportunities
• Manage to sell average sold hours per technician in line with set targets
• Responsible for testing of all units within the 12 monthly cycle and repairs
• Manage vehicle conditions on monthly basis
• Present monthly financial performance in line with set targets
• Maintain a safe working environment (according to safety policy and procedures)
• Effective self-management and performance ownership
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12

Minimum Experience

• 3-5 years’ experience within the same role

Competencies

• Problem solving
• Analysis and judgement
• Numerical reasoning
• Resilience (stress handling)
• Drive/initiative
• Rule orientation
• Excellence orientation
• Assertiveness
• Investigative orientation (Organizational awareness)
• Building relationships and networking/liaison
• Communication and presentation
• Customer responsiveness
• MS Office

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Purpose of the Role

• The purpose of this role is to optimise sales within the allocated area of responsibility in a sustainable and profitable manner.

Key Performance Areas

• Administration of sales processes and customer information
• Market segmentation and target group identification (Database upkeep)
• Continuous prospecting and sales reporting
• Mechanization planning and customer solution packaging
• Working together and communicating with other departments within Handling
• Selling of products to new customers based on high level targets and budgets
• Follow up on existing customers and ensure business retention
• Create value for customers through continuous market research and development
• Take responsibility for revenue targets and manage profit and losses to the company
• Take ownership of customers problems and resolve issues through support processes
• Maintain a safe working environment (according to safety policy and procedures)
• Effective self-management and performance ownership
• Adherence to any reasonable instruction

Qualification, Experience and Competencies
Minimum Qualification

• Grade 12
• Post matric qualifications in sales or marketing would be advantageous

Minimum Experience

• 5 to 7 years’ experience in a similar position
• Experience in the Material Handling industry required

Competencies

• Must be self-motivated and able to work largely unmanaged
• Strong ability to enter new customer markets
• Ability to acquire new accounts
• Ability to build professional relationships with key customers
• Ability to work under immense pressure
• Ability to think clearly in conflict situations
• Must be reliable, honest and show integrity
• Valid driver’s license
• Computer Literate