Current Roles at MTN

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum of 3-year tertiary degree / diploma (specialisation in Communication/Commerce/ Management/Human Resources/Behavioural Sciences/Digital Marketing/as appropriate)
• Relevant certification / accreditation / membership with professional body for Internal Business Communication, design and branding, employee engagement, etc. (advantageous) 
• Fluent in English and French (written and spoken), with the ability to communicate effectively across diverse stakeholder groups and markets.

Experience:

• Minimum of 5 years’ experience working in the communication, marketing or digital media environment 
• Experience in digital content creation and management within an internal communication, marketing or digital environment 
• Exposure to enterprise social network platforms and digital publishing tools 
• Experience working with multimedia content and campaigns (advantageous)
• Worked across diverse cultures and geographies (advantageous)
• Experience working in a small to medium organisation 
• Telecommunications, digital services, or technology industry experience
• Project management experience
• Working knowledge of AI concepts, tools, and technologies, with the ability to translate complex technical information into clear, practical, and engaging communication for business stakeholders.
• Bridges the gap between technical teams and business functions, ensuring alignment and understanding of AI-driven initiatives.

Competencies:

Functional Knowledge: 

• Project Management
• Engagement Programme Design
• Branding & Communication 
• Digital content development and copywriting 
• Working knowledge of content management systems (CMS) 
• Familiarity with digital platforms, enterprise social networks and analytics 
• Strong editorial, storytelling and content planning skills 
• Ability to manage multiple content streams and priorities without compromising quality
• AI literacy, including a working understanding of how AI tools can be applied ethically and effectively in internal communication and content development
• Practical experience in AI prompting to support content creation, summarisation, ideation and adaptation across channels
• Data literacy, with the ability to interpret communication, engagement and platform analytics to inform decisions and improve outcomes
• Experience analysing content performance, engagement trends and audience data to refine communication strategies
• Knowledge of change management principles and their application in internal communication and employee engagement initiatives
• Ability to design and deliver communication that supports behavioural change, adoption and mindset shifts
• Experience supporting communication for digital transformation, process change or organisational change initiatives
• Ability to adapt messaging for different platforms, audiences and stages of change
• Comfort working in data driven, agile and technology enabled environments
• Design management
• Media Platforms
• Global Working and Collaboration
• Organisational considerations

Skills

• Conceptual Thinking
• Problem Solving
• Improvement Driver
• Culture and Change Champion
• People Manager
• Relationship Manager
• Results Achiever
• Operationally Astute
• Research
• Information Processing 
• Dealing with ambiguity and complexity
• Presentation Skills
• Communication Skills
• Judgement 
• Conflict Management
• Project Management
• Risk Management

Behavioural Qualities

• Accountable
• Adaptable
• Agile
• Culturally aware 
• Gets work done
• Innovation 
• Inquisitive

Apply Before 06/19/2026, 10:00 AM

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Responsibilities

The Senior Manager Strategy and Transformation PMO will be accountable to achieve the following objectives:

• Develop and manage a comprehensive portfolio of initiatives and projects according to global best practices and industry standards.
• Establish, maintain and ensure adherence to the PMO’s governance processes and best practices.
• Identify, monitor and report key performance indicators.
• Oversee the design and development of the transformation strategy and roadmap for successful execution.
• Manage the planning and implementation of initiatives, including budgeting, resource management, scheduling and tracking.
• Serve as mentor and coach to project teams for dispute resolution, decision making and both analytical and conceptual problem solving to unlock, unblock, and accelerate the delivery of projects.
• Collaborate with stakeholders to ensure successful outcomes from projects, and manage timely escalations as needed
• Understand risks associated with projects/programs, measure and review progress, and modify plans as needed.
• Monitor overall progress and provide regular reports, with a continued focus on the critical path.
• Make recommendations to improve processes and make necessary adjustments or changes to projects or programs. 
• Develop and maintain effective strategies to promote organizational objectives 
• Lead change management initiatives to ensure smooth transition across the organization 
• Develop and implement effective risk mitigation strategies 
• Collaborate closely with internal stakeholders to ensure goals are met with high quality standards 
• Design and execute project plans to meet strategic objectives 
• Manage project budgets to ensure best use of resources
• Ensure compliance with relevant legal and regulatory standards 
• Identify opportunities for improvement in operations and procedures 

Manage and develop teams:

• Plan the project resources with the balance required to deliver effectively, while adhering to program budgets and creatively engage resources to manage resource constraints that may arise within the business.
• Effectively allocate the scope of work between one’s self, external contractors and business line talent
• Develop the program delivery, technical and soft skills of the program team members and one’s self
• Build MTN’s overall program execution capability.
• Contribute to the knowledge repository for cross functional and cross market knowledge share - compile and constantly refine the MTN delivery playbook.
• Improve and standardise the quality and effectiveness of relevant key projects’ performance management processes.
• Uphold the MTN values in the performance of one’s duties and role model the values for colleagues
• Implement and improve tools, processes and people management techniques to build the overall capacity to deliver, the ability to track progress and impact to manage risks
• Serve as a project management subject matter expert and share best practices learnt with other program leads and teams.
• Build a culture and capability of continuous improvement in the Group Team and in the organisation more broadly.

Qualifications

Skills and Qualifications:

• Bachelor’s degree in Business Administration or related field. 
• Postgraduate qualification
• minimum 5 - 8 years’ experience in a senior project/program management role work experience in a global management consulting or multinational business environment
• Proven ability to develop and manage budgets, programs and projects. 
• Knowledge of best practices in strategy, business transformation, and project management. 
• Ability to communicate and collaborate effectively with stakeholder groups. 
• Strong analytical skills to identify and assess risks and opportunities, and keen attention to detail. 
• Strong problem-solving and negotiation abilities.
• Excellent technical writing, presentation and communication skills. 
• PMP certification is preferred

Competencies:

• Resilience and agility: Ability to lead complex, ambiguous, high profile programs and deal with the volatile nature of a program environment
• Leadership skills: Ability to get along with, listen to, speak to, and manage people’s expectations. Strong communication skills at all levels and the ability to easily collaborate with teams, internal / external stakeholders with or without formal reporting relationships
• Problem Solving skills: Analytical and critical thinking are essential in evaluating problems and reaching solutions. This skill requires at times logical methodical approach and in other situations creativity and lateral thinking. Persuasion and negotiation will be also important. 
• Execution and Implementation Skills:  Reliability, results-oriented, proven track record of delivery and can-do attitude 
• Challenger mind-set: Ability to engage with senior business stakeholders and challenge the status quo utilizing data analytics and problem-solving capabilities
• Holistic View and Attention to Detail: Balancing the big picture view and attention to detail is a crucial skill to build trust with stakeholders at all levels. Developing strategies and producing error-free deliverables, shows that the Transformation office is thorough and recommendations are solid. 
• Prioritisation management: Ability to make best out of the allocated time and resources  

Skills:

• Analytical and conceptual problem solving
• Project/Programme Management
• Performance Management (Revenue, and Cost)
• Financial Analysis and Modelling
• Business / Process Analysis
• Internal and external Stakeholder/Relationship Management
• Planning and Organizing
• Group Strategy and Transformation Initiatives 
• Project Management of the transformation/operational programme initiatives related decisions as delegated by the Executive Group Transformation and / or the Group Transformation Board. 

Responsibility towards: 

• Direct reports: Project Managers.
• Matrix reports: OPCO’s Transformation Officers / OPCO EPMO GMs
• Key customers: GCOO, Group Exco, MTN BoD, OpCo Executives,
• Key suppliers:  Consultants, Contractors
• Other relations:  Unions and Customers in relation to the relevant internal MTN channels

Apply Before 06/19/2026, 01:00 AM

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Responsibilities

Mission/ Core purpose of the Job

• The primary function of the Manager: Identity and Access Governance is to contribute to the establishment and advancement of a dedicated Centre of Excellence (CoE) focused on Identity Access Governance (IAG) and Segregation of Duties (SOD).
• The core purpose is to effectively mitigate information security risks and minimise potential financial, operational, and reputational impact across the entire organisation. This entails unifying individuals, processes, and technology to contribute to the construct of a comprehensive group framework.

Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA's)

The Manager: SOD, Identity and Access Governance will have the following responsibilities:

Policy and Standards Alignment:

• Ensure alignment of SoD/ IAG processes, policies, and standards with industry good practices, regulations, and frameworks
• Contribute to the development and maintenance of a comprehensive SoD/IAG policies and standards framework.
• Support the regular review and update of policies to address emerging security risks and changing business needs.

Segregation of Duties (SoD) Management:

• Construct and implement SoD Application Standards to ensure proper access controls and separation of duties.
• Support risk analysis for SoD, identifying areas of vulnerability and driving the implementation of appropriate mitigation measures with the OPCOs.
• Support the facilitation of self-assessments of SoD compliance within different departments or OPCOs and business units, tracking non-compliance and ensuring timely remediation.

Technology Implementation and Management:

• Contribute to the evaluation, selection, and implementation of SoD/IAG technologies and tools that align with organisational requirements.
• Support oversight in the integration and utilisation of SoD/IAG technologies, such as identity management and access control systems.
• Ensure the proper configuration, integration, maintenance, and monitoring of SoD/ IAG tools and systems.
• Collaborate with IT teams and vendors to manage IAG tools and systems lifecycle, including upgrades, patches and enhancements
• Support the establishment of presentations to obtain approvals from appropriate internal governance forums, including Architecture, Risk and Compliance, Security, and Technology functions.

Communication and Training:

• Support the development and implementation of communication strategies to promote awareness and understanding of SoD/IAG across the organisation.
• Contribute to effective communication channels for reporting, escalation, and resolution of SoD/IAG-related issues.
• Support training programs and awareness sessions to educate employees on SoD/IAG policies, procedures, and best practices.

Compliance and Audit:

• Ensure compliance with relevant internal governance and compliance policies and standards, including Security, Risk and Compliance, and Technology
• Ensure compliance with relevant regulations, laws, and industry standards related to SoD/IAG.
• Support the remediation of audit findings and drive the implementation of appropriate mitigation measures with the OPCOs.

Performance Monitoring and Reporting:

• Contribute to the establishment of key performance indicators (KPIs), key risk indicators (KRIs) and metrics to measure the effectiveness of SoD/IAG initiatives.
• Monitor and analyse SoD/IAG performance data, identify trends, and provide actionable insights.
• Generate regular reports and support executive summaries to communicate SoD/IAG performance to relevant stakeholders.

Stakeholder Management:

• Collaborate with the CoE team and cross-functional teams to ensure alignment and cooperation on SoD/IAG initiatives.
• Support management of third-party vendor contracts for SoD/IAM and SoD/IAG-related services, including negotiation and defining deliverables and performance metrics.
• Support effective management of stakeholders at various levels within the organisation, resolving issues, addressing concerns, and proactively communicating SoD/IAG initiatives and progress.

Financial Management:

• Support effective management of budgets for SoD/IAG initiatives, including cost estimation, financial planning, and expense tracking.
• Service Level Agreements (SLAs):
• Provide support to ensure adherence to SLAs related to SoD/IAG services.

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• Minimum of 4-year tertiary degree/diploma (Business Analytics, Information Technology, or related field)
• Honours advantageous
• English, French (an advantage)

Experience:

• 2-3 years of experience at the Management level in the telecom industry
• 2-3 years of working experience in managing identity, access governance and segregation of duties in a large organisation, with a strong technical background
• A minimum of 5 years’ experience in information security, identity and access governance (including segregation of duties), preferably in the telecom or IT industry
• Experience in supporting management and implementation of large-scale identity and access governance projects.
• Experience working in Africa and have a grasp of political, social, and infrastructure challenges.
• Working experience in the information technology environment of a telecom company
• Experience in managing stakeholders and third-party vendors.

Competencies:

• Analytical Thinking and Problem-Solving,
• Improvement Driver and Culture and Change Champion,
• Supportive Business Manager and Relationship Manager
• Results Achiever
• Operationally Astute

Industry Certifications:

• Entry Certificate in Business Analysis (ECBA), IIBA CCBA, IIBA CBAP
• Other preferred certifications are: IIBA-AAC, PMI-PBA, Six Sigma, Microsoft Certified: Data Analyst Associate, CDMP, CAP, CDA, Certified ScrumMaster, PMP, Prince2 Practitioner
• ITIL Certification is Advantageous

Other:

• Regional and international travel

Apply Before 06/19/2026, 09:55 PM

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Responsibilities

The General Manager: Regulatory Affairs will be accountable to achieve the following objectives:

• Develop and implement a robust regulatory Affairs strategy, policy and framework for the Group that are aligned with all government and regulatory directives and that support Group’s strategies
• Establish the strategic direction for the regulatory affairs function
• Provide strategic guidance, advice and insight to Group 
• Manage affairs connected with protection, reputation and enhancement of the company’s interests amongst government regulators, stakeholders and influencers. Represents the Group to external stakeholders and positions the business positively
• Take the lead in proactive engaging with senior level regulatory authorities, government stakeholders and participates in industry forums to influence emerging regulatory policies
• Identify priorities and provides advice on communication implications for the company’s plans and actions to ensure government’s view and related factors are considered
• Ensure monitoring and analysis of pending legislation and regulations that may impact the company’s operations, and alerts management
• Interface with internal senior executives to gain buy-in for proposed position papers and educates them on the implications of emerging regulations and policies
• Establish and maintain strategic alliances with critical governmental organisations, regulatory institutions. 
• Maintain relationships with key stakeholders internally and externally to protect and enhance MTN’s interests and reputation
• Drive MTN’s compliance with regulatory reporting requirements, assess the impact of all new government and regulatory changes on business activities and ensure all internal policies and processes align with all statutory regulations
• Monitor and track trends in the telecommunications regulatory environment likely to impact MTN and ensure initiation of appropriate response. Scans the global environment. Critically analyse the impact of any new regulatory/policy changes
• Direct, control and optimize resources to meet established objectives and deliver agreed results to meet requirements of the strategic plan
• Identify and drive changes which will improve effectiveness and efficiency 
• Develop critical skills and capabilities 
• Responsiveness to changed plans or demands, both short and long term
• Monitor and inform the business on financial impacts of regulatory developments and trends while highlighting potential revenue generation/cost saving opportunities
• Monitor and escalate unfair/ non-compliance practices by competitors to the Executive Regulatory 
• Manage inter-functional relations to ensure synergy across the various departmental functions
• Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
• Monitor and control the budgetary needs of the Regulatory Affairs function

Qualifications

Education:

• Minimum of 4 year tertiary degree
• MBA or Masters advantageous
• Relevant certification / accreditation / membership with professional body as required for role   
• Fluent in English and language of country preferable

Experience:

• Minimum 5 years senior management experience or more
• Minimum 3 years relevant sector/industry/area of specialisation (understanding emerging markets advantageous)
• Worked across diverse cultures and geographies
• Experience working in a medium to large organization

Apply Before 06/24/2026

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Responsibilities

The Senior Manager Information Security AI COE is responsible for the following key performance areas:

AI COE (Security Pillar) & Governance

• Establish the AI COE security mandate, operating model, and RACI across Group functions and OPCOs; embed BRAIN policy requirements into standards, procedures, and product gates.
• Support activities of AI Steerco, ISF, AWC and TSGC; integrate with Group Risk, Legal, Privacy, and Procurement for policy, third‑party, and contract controls.
• Define enterprise AI control objectives, assurance plans, and attestation mechanisms aligned to BRAIN and Group policies (in particular GISP).

Enterprise AI Security Strategy & Architecture

• Define and implement MTN’s AI security strategy aligned to Group cyber reference architecture and recognized industry principles (e.g., Zero Trust, cloud security frameworks, secure SDLC, IAM, and detection & response). 
• Publish secure architecture standards for AI platforms, MLOps stacks, and model-serving patterns; embed security-by-design across the AI lifecycle (data, training, evaluation, deployment, operations) whence approved by AWC and TSGC

Generative AI & LLM Security (BRAIN Policy Enablement)

• Operationalize BRAIN policy via guardrails: prompt security, input/output filtering, data loss prevention for prompts/outputs, access control & usage monitoring, and secure LLM architecture patterns for hosted and API models. 
• Define approval workflows for model access, use cases, and sensitive data handling; implement usage analytics and model egress controls to prevent leakage. 

Adversarial Machine Learning Defence & AI Red Teaming

• Build MTN’s AI threat modelling methodology, in collaboration with GIS; institute adversarial robustness testing (poisoning, evasion, prompt injection, API exploitation) and AI red teaming exercises for models and applications, in collaboration with GIS Cyber-defense
• Define secure model deployment controls and post‑deployment behavioural drift monitoring for manipulation detection in collaboration with the CCOE.

Secure MLOps & Data Security

• Set Secure MLOps standards: CI/CD for models, integrated security testing, hardened model registry & artifact stores, signed/attested models, and pipeline authN/authZ, in collaboration with S2 COE and main repevant suppliers. 
• Protect training/validation datasets; enforce patterns for secure data ingestion, sensitive data minimization, and prevention of training data leakage. 

AI Security Monitoring & Incident Response

• Integrate AI platforms, data pipelines, and model-serving endpoints with enterprise SIEM/SOC for continuous monitoring and anomaly detection. 
• Extend cyber incident response playbooks to AI scenarios, in collaboration with Cyber-defense: containment of compromised models, forensic acquisition of model artifacts, and post‑incident model integrity verification. 

Risk, Compliance, and Policy Alignment

• Map AI security controls to BRAIN and Group policy; align with POPIA, GDPR, ISO/IEC 27001/27701, ISO/IEC 42001 (AI), NIST AI RMF, and applicable sectoral obligations in telco and fintech.
• Establish Model Risk Management (MRM) with 1st/2nd line—including risk taxonomy, criticality tiers, control baselines, testing cadence, and assurance reporting to Group risk committees.
• Oversee third‑party & cloud AI risk, in collaboration with Legal, Procurement and GIS-GRC: vendor due diligence, contract clauses (data, IP, security SLAs), and ongoing assurance.

Platform & Product Enablement

• Partner with Connectivity, Fintech (MoMo), and Infraco product lines—and with the GenAI adoption stream—to embed design‑time controls, privacy-by-design, and production guardrails into AI‑enabled services.
• Define reference architectures and “secure patterns” for common use cases (RAG, copilots, fraud analytics, network optimization), in collaboration with GIS.

People Leadership & Capability Uplift

• Build and lead a high‑performing AI Security team within the AI COE; develop community of practice with GIS, OPCO CISOs and DPOs.
• Launch training & awareness for engineers, data scientists, and product teams on BRAIN policy, secure GenAI usage, and adversarial ML, in collaboration with GIS OPCO Operations.

Performance, KPIs & Reporting

• Define and track KPIs: % AI use cases cleared by BRAIN gates, time-to-approve models, adversarial test coverage, model drift MTTR, policy exceptions, third‑party assurance completion, and reduction in AI security incidents.
• Provide executive dashboards and Board/Exco reporting on AI risk posture and maturity. There KPI will be periodically reviewed at Steerco.

Budget, Tooling & Vendor Management

• Own budget for AI security tooling (e.g., secrets scanning for ML, model provenance/attestation, content safety, AI Security Posture Management), and manage vendors/partners via Group procurement.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Computer Science/Engineering/Mathematics
• Honours degree advantageous
• Relevant security certifications (e.g., CISSP, CCSP), plus data/AI credentials (e.g., cloud AI specialties, ML engineering) are advantageous.

​​​​​​​Experience

• 5–10+ years across cybersecurity/platform security with 3-5+ years securing AI/ML platforms, GenAI/LLM ecosystems, or data-intensive analytics at enterprise scale.
• Demonstrable track record establishing security operating models/COEs and driving group-wide policy adoption in complex, multi‑country organizations (preferably telco/fintech).
• Hands‑on exposure to cloud-native AI stacks (in particular Azure), MLOps toolchains, and embedding controls in agile product delivery.
• Experience integrating AI systems into SOC/SIEM, designing AI incident response, and conducting AI red teaming and robustness testing. 

​​​​​​​Core Competencies and skills

• Security architecture for AI/ML; 
• Threat modelling and adversarial ML; 
• Secure MLOps; data security & privacy; 
• GenAI/LLM guardrails; 
• Risk & compliance; 
• Leadership and stakeholder management.

Apply Before 06/24/2026