Current Vacancies at Astron Energy (Pty) Ltd.

Job Details

• Actively drives Compliance and Controls at the Terminal to ensure adherence to Stock Control Standards, SAP, EDI and FuelFACS policies and Standard Operating Procedures.
• Accountable for the execution and oversight of these processes with emphasis on the accuracy and quality of daily/weekly/monthly inventory reconciliations including out-of-tolerance inventory loss gain investigations, explanations and execution of all corrective action plans.  
• They are the custodian of the SHEQ files and making sure all Audit findings are closed on time.
• Milnerton terminal is based at the refinery, which makes the Compliance Administrator to become a member of the EMT (Emergency Management Team) representing the terminal.

Professional Qualification :

• Senior Certificate and a Tertiary Qualification in Logistics or Supply Chain Management / Operations/ Business Management.

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Reporting to the Communications & Training Lead, the Field Trainer is responsible for all Training and Programs execution in Retail and across the network, at a time where remarkable step change is required (customer profitability, service excellence and Retail support) in a dynamic economic landscape.

• The role is responsible for implementing training programs that raises visibility and improves the operational effectiveness of Retail Sales & Operations and the Retail Network, promoting high performance to enable improved Site Profitability, Retailer Accountability for sustained improvement in service levels to customers and increased job satisfaction for CSA’s, supervisors etc.
• Works closely with the Sales team and Retailers to train on-site personnel and drive continuous improvement in operating standards, processes and procedures that will significantly improve the overall competitiveness, customer experience and ultimately the performance of the Retail business.
• In addition, the role ensures that adequate training is provided and sustained for all new site staff and that all new programs and initiatives are well supported by site staff, including rolling out and supporting the new brand. Customer experience is critical to the success of the network and therefore the Trainer is expected to ensure that this is measured, and improvement initiatives implemented where gaps exist.

Financial Perspective

• Conduct execution observations to ensure effective and efficient implementation of training programs, tools and processes, and etc.
• Manages operational expenses in line with approved budgets.
• Develop a training plan and manage the training budget for the area/region. 

Customer Perspective

• Gain good understanding of each site performance against required customer KPI’s, and develop the required intervention and/or improvement initiatives
• Ensure consistent high- quality customer service standards are maintained at each site across the network, and flag inconsistencies for intervention
• Arrange, manage, and facilitate site training
• Actively support/handhold re-branded sites until standards are met.
• Support Branded Marketers to ensure standards are maintained across the network.
• Support Branded Marketers to ensure standards are maintained across the network.
• Demonstrates excellent facilitation, presentation, and communication skills; varying style to fit the audience as needed; presents information in a logical sequence, uses appropriate visual aids; excellent listening skills; manages group dynamics and time on learning topics

Internal Processes

• Provide monthly performance reports, attendance records and action tracking to ensure targets are achieved.
• Share relevant training outcomes and reports with the Sales Management to assist with areas of competencies and skill building development.
• Partner with sales teams in the achievement of operational goals via training, learning & development

Operational Excellence

• Deliver and execute training programs to develop and improve product knowledge and customer service by CSA’s, for all Retail sites as appropriate according to class of trade mix and priorities.
• Support the Branded Marketers via coaching and exchanging best practice to ensure seamless and consistent customer experience across the Astron Energy network
• Facilitate and/or deliver a variety of topics that include (Brand, Card Offering, Environmental Compliance, Customer Service, Customer First, Image Stewardship, Auto Replenishment, Wet Stock Management, Fuel Ordering, Credit, Product Knowledge, Sales Tools.
• Work closely with sales operations to understand business performance and provide guidance and input or proposed actions towards performance improvements

Professional Qualification and Certifications:

• Tertiary Qualification preferably BCom, Sales & Marketing, Finance, HR
•  Suitably qualified candidates with substantial retail service station experience
• Certified trainer will be preferred

Work Experience:

• 5 years of retail service station experience in the sales and/or training environment
• Financial and business acumen
• Strong and demonstrable understanding of retail service station operating costs and financials

Knowledge and skills:

• Teamwork: Critical
• Communication: Critical
• Strategy Deployment: Critical
• Achievement: Critical
• Customer Focus: Critical
• Ability to adapt to change: Critical
• Incumbent must have a clear understanding of Sales and Marketing operations within South Africa. Develops strong relationships with sales teams.
• Demonstrates an ability to enforce all terms and conditions of the retail agreements.
• To be effective, it is important that the incumbent has strong financial, analytical skills, has a solid working knowledge of PC software applications (i.e., Excel & PowerPoint), possess a good understanding of the oil industry in RSA and the overall Sales & Marketing objectives and vision to ensure alignment of goals with strategic direction.
• Needs minimal supervision & at times will operate under tight or stringent deadlines.  Strong negotiation and consultancy skills required. Collaboration with other functional groups to execute for enterprise value. Notable change management is required as the rebrand program completes over a 5y period.
• Reporting on skills GAP analysis conducted, actively working with Sales Teams and Retailer to close identified GAPS.

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Provide assurance on the adequacy of business process controls to mitigate risk and evaluate effectiveness of controls. Supervise junior auditors and act as a second in charge of the Audit Department. Conduct Investigations. Provide internal controls subject matter expertise on key business projects

• Contribute in managing expenditure throughout the Astron business to deliver savings targets.
• Efficient execution of risk based audit plan from planning to reporting.
• Assist in preparing annual business plan and monthly reforecast for both Compliance and Audit
• Ensure Business Support by executing engagements in the most professional and flexible manner.
• Ensure that reporting to clients is consistent, accurate, complete and on time.
• Validation & Verification closeout on all actions requiring remediation  by business units and report overdue items to Audit Manager.
• Efficient utilization of the planning and fieldwork time.
• Validation & Verification closeout on all actions requiring remediation  by business units and report overdue items to Audit Manager.
• Provide input into the risk assessment process based on business knowledge and feedback after completion of an audit.
• Conduct investigations and report locally within AE and to the Shareholder /Glencore.
• Lead more complex audits by providing direction to the team to timely and proper execution of audits.
• Mentor junior auditors
• Prepare an internal audit update presentation for EXCO and Audit & Risk Committee meetings.

Qualifications:

• CA or Bcom Honours with CIA.

Experience:

• 3 years post qualification for CA or 5 years internal audit experience in a large company
• Risk Management and internal controls
• Proven track record in IT Auditing or Forensic Investigations will be an advantage

Skills:

• ability to use your own initiative
• analytical thinking and attention to detail
• the ability to work effectively on your own, lead and as part of a team • strong ethical standards and high levels of integrity
• the ability to think objectively and demonstrate sound judgement
• strong communication skills, both written and verbal
• organization and facilitation skills
• resilience under pressure
• flexible thinking and ability to adapt to change.
• ability to influence at all levels within the company
• ability to make conduct investigation, make conclusion and provide recommendations.

Specialised Knowledge:

• Oil & Gas
• Data analytics
• IIA standards
• Excel, PowerPoint, Word, Access, SAP and general IT controls