Current Vacancies at BETSoftware

You Bring:

• Completed BSc Computer Science or National Diploma in IT.
• Solid time management and communication skills essential.
• Experience in designing/optimising MSSQL databases.
• 3–5 years’ experience in a commercial environment.
• 3+ years’ experience in MSSQL – all aspects.
• Advanced SQL skills and query writing skills.
• Optimisation and fine-tuning of all aspects of MSSQL.
• Ensuring high database availability.
• Microsoft Certified: Azure Database Administrator Associate advantageous.

What You’ll Do:

Database Design

• Ensure Database design is robust, scalable, and operating optimally.
• Work with other DBAs to make sure that the solutions meet application requirements and performance goals.
• Actively contribute to planning meetings, documentations, and testing.

Database Performance

• Ensure Store Procedures are optimised.
• Rollback and Disaster recovery management.
• Ensure high DB availability as this has a public facing web front end.
• Work towards a long-term Data warehousing solution based on SQL server 2016 Enterprise.
• Support and update existing products.

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You Bring:

•  Relevant Degree/Diploma.
• 1–2 years’ experience in a commercial environment utilising a high transaction database or successful completion of a graduate programme.
• 2+ years’ experience in MSSQL – all aspects.
• Basic SQL skills and query writing skills.
• Basic troubleshooting SQL skills.
• Experience in designing/optimising MSSQL Databases.
• Microsoft Certified: Azure Database Administrator Associate advantageous.

What You’ll Do:

Database Design

• Ensure Database design is robust, scalable, and operating optimally.
• Work with other DBAs to make sure that the solutions meet application requirements and performance goals.
• Actively contribute to planning meetings, documentations, and testing.
• Maintain database documentation as required.

Database Performance

• Assists with ensuring high DB availability as this has a public facing web front end.
• Install and maintain the performance of database servers.
• Install, upgrade, and manage database applications.
• Be available for on-call support as needed.

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You Bring:

• A minimum of 3 years’ experience working onsite supporting customers.
• CompTIA Network+ required.
• Experience with / in:
• Service level agreements and maintenance.
• Experience in networking and telecoms.
• Experience in Microsoft suite applications.
• Valid Driver’s Licence required.
• Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous).
• Microsoft Systems Engineer (MCSE) (advantageous).
• ITIL Foundation certification (advantageous).

What You’ll Do:

Technical Support

• Installation, setup, maintaining and training of all relevant systems, hardware, services, networks and software daily.
• Set up, maintain or repair computer equipment and related devices.
• Installation and troubleshooting of networking equipment.
• Attend to all service activities (whether on-site or telephonic support) assigned to the technician according to service level agreement timeframes.
• Train users to work with new computer hardware or software.
• Undertake any other tasks or once-off projects which may be assigned from time-to-time.

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You Bring:

• 5 - 7 years' solid working experience within the BI environment.
• Design, develop, maintain and work towards sustainable, long term Business Intelligence (BI) solutions using Microsoft BI stack – MS SQL Server, SSIS, SSAS, SSRS and Power BI.
• Creation of Stored procedures, operational reports and dashboards.
• Design, develop and maintain ETL process using SSIS.
• Datawarehouse design, maintenance and re-architecture as required.
• Follow project specifications and corporate coding standards and policies.
• Coach and mentor junior team members.
• Liaise with fellow developers, DBAs and business analysts to identify and optimise inefficient BI processes and code.
• Recommend improvements to provide optimum reporting solutions.
• Be involved in strategic planning and design sessions.
• Demonstrated ability to work on projects from planning to delivery.

What You’ll Do:

Design, Development and Implementation:

• Responsible for the design, development, maintenance and work towards sustainable, long term Business Intelligence (BI) solutions using Microsoft BI stack – MS SQL Server, SSIS, SSAS, SSRS and Power BI.
• Ensures the creation of stored procedures, operational reports and dashboards.
• Design, develop and maintain ETL process using SSIS.
• Datawarehouse design, maintenance and re-architecture as required.
• Follow project specifications and corporate coding standards and policies.
• Responsible for coaching and mentoring junior Team Members.
• Liaise with fellow developers, DBAs and business analysts to identify and optimise inefficient BI processes and code.
• Make recommendations on improvements to provide optimum reporting solutions.
• Should be involved in strategic planning and design sessions.
• Works on highly complex and cross-functional BI solutions. Directs, organises, and leads projects in the implementation and use of new BI software tools and systems.
• Participates in workstream planning process including inception, technical design, development, testing and delivery of BI solutions.
• Develops work plans or reviews other work plan timelines and manages workflows to meet timeframes.
• Participates in project management estimation process.
• Manages and plans for service demand forecasts.
• May participates in the development of business cases to support IT projects.
• Collects, analyses, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results.
• Works with the BI Analyst during implementation, gathering additional information when needed and keeping the business informed.
• Responsible for implementing data structures using best practices in data modelling, processes, and technologies.
• Performs data conversions, imports and exports of data within and between internal and external software systems.
• Implements tools and frameworks for automating report generation, identification of data-quality issues, and data governance.
• Leads the integration efforts for merging BI platforms with enterprise systems and applications.
• Performs data conversions, imports, and exports of data within and between internal and external software systems.
• Explores the data and discovers patterns, meaningful relationships, anomalies, and trends.
• Performs programming analyses for a wide range of requests using data in different formats and from various platforms.
• Ensures documentation is created and maintained.

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You Bring:

• 2-4 years of experience in UI/UX Design.
• BSC Degree in Computer Science / Web Design Certificate.
• Completed SASS Course on Udemy (https://www.udemy.com/course/sasscourse/).(Preferred)
• Knowledge in the Adobe Suite.
• Proficient in cross browser development.
• Experience in Bootstrap 3 + 4. (advantageous)
• Experience in Javascript. (advantageous)
• Graphic Design and Wireframing Tools (Figma, Sketch, Adobe XD - proficiency in one or more):
• User research and testing tools - experience in conducting and analysing user research
• Strong attention to detail.
• Basic familiarity with usability testing tools and user surveys.
• Basic understanding of HTML/CSS for collaboration with developers

What You’ll Do:

Research

• Conduct in-depth user research, including user interviews, surveys, and competitive analysis.
• Identify the potential users of the system in terms of geographic location, financial standing, culture, language and other factors.
• Analyse what users are saying to reveal their user goals.
• Analyse qualitative data and provide recommendations.
• Present the data in ways that can be used to drive design: a) personas, b) user stories, c) user journey maps.
• Critically evaluate any previous user research and start your own research where appropriate.
• Perform synthesis and ideation.
• Identify the correct objectives and criteria for decision making.
• Identify and ask the correct questions and leverage those people who ask the correct questions.
• Hold focused idea generation sessions, with appropriate time limits.
• Set expectations and direct/focus the discussion.
• Be open to ideas which challenge existing views/opinions.
• Avoid group thinking and other bias’s.

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You Bring:

• Completed or studying towards a degree or Diploma in Computer Science or related.
• Minimum of 2 years’ experience assisting with the administration of Atlassian suite of tools.
• Solid understanding of the SDLC, scripting languages and Atlassian products (JIRA, Confluence).
• Working understanding of the administration and configuration of Atlassian applications, creating workflows, issue types, custom fields and permissions.
• Excellent problem-solving skills and the capabilities to troubleshoot technical issues independently.
• Strong written, verbal and reporting communication skills.
• Atlassian certifications (e.g. Certified JIRA Administrator) (advantageous).

What You’ll Do:

• Consult with teams and business users to design Atlassian workflow/s that will streamline business processes.
• Develop metrics, dashboards and advanced filters in the Atlassian suite to provide meaningful operational/performance metrics and status reports to stakeholders.
• Customise Atlassian workflows for multiple projects using Conditions, Validators, Post functions and even Properties where applicable.
• Create customised solutions which often entails advanced configurations using apps (i.e. plugins) such as ScriptRunner in JIRA.
• Determine ways to optimise and improve Atlassian Product/s setup and workflows and implements configuration changes. Document solutions and provides user training and guidance.
• Stay connected with the Atlassian community to keep up to date with the latest tools and trends.
• Responsible for the analysis and interpretation of requirements across several departments in relation to the Atlassian product suite, thereby mapping out and configuring the requirements on these products.
• Responsible for access management within the Atlassian Product suite.
• Responsible for the configuration of workflows for the management of business processes.
• Responsible for the configuration of dashboards for the provision of high-level reporting and analytics to stakeholders.
• Responsible for the extraction and provision of reports that contains specific data and needs for teams.
• Responsible for the support of other applications and systems that is within the Atlassian Suite.
• Responsible for the requirement definition, configuration and automation of business processes for clients.

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You Bring:

• Matric certificate.
• Basic computer proficiency.
• Attention to detail.
• Effective communication skills.
• Ability to work independently and collaboratively.

What You’ll Do:

User Experience Evaluation:

• Assess the website or application’s design, layout, and functionality for user-friendliness.
• Ensure intuitive navigation, responsiveness across devices, and a seamless experience.
• Identify areas of difficulty and recommend improvements to enhance efficiency, accessibility, and user satisfaction.

Functionality Testing:

• Ensure key features work correctly across devices and browsers, checking for compatibility, responsive design, and proper display on various screen sizes.
• Verify that all features are bug-free and provide a seamless user experience.

Performance Monitoring:

• Evaluate key metrics such as load times and server response across devices and networks.
• Identify bottlenecks and provide optimisation recommendations to enhance speed and user experience.

Feature Enhancement Identification:

• Analyse user feedback and functionality to find areas for new features or enhancements that boost engagement, streamline processes, and align with business goals.

Content & UI Review:

• Review the website or application to maintain uniformity in visual elements, layout, and content presentation across all pages. This ensures a cohesive user experience, reinforces brand identity, and enhances accessibility across devices and screen sizes.

Cross-Browser & Device Testing:

• Test the website or application across multiple browsers, operating systems, and screen sizes to ensure compatibility, responsive design, and consistent functionality.