Current Vacancies at FNB South Africa

Job Description

• To generate and sustain new revenue streams across the banking product suite, through the origination and structuring of medium to high complex and medium value deals in the allocated sector/product to enable improved profitability, market share and competitive positioning.
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FNB Commercial Sales and Service (Cape Town Metro) you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change. ​Deliver customer service through adherence to quality service standards
• Deliver sales targets under guidance and supervision, by performing end-to-end process of deal origination
• Complete all required administrative services through continuous reporting and updating of documents related to relevant stakeholders
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Contribute to teamwork and inclusivity within own team
• Identify opportunities to expand customer base with potentially profitable customers
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility
• Build and maintain stakeholder relationships
• Achieve expected financial targets and uphold associated service levels

You will be an ideal candidate if you have:

• 2 – 5 years' experience withing a Sales & Service/Deal Making environment within Commercial Sales in a banking environment
• RE Qualification (Fais accredited)
• Minimum: Bcomm or Relevant Financial Degree 
• Preferred: CA, Bcomm Financial Degree
• Be able to negotiate and put together Business Deals
• Communicate with business clients at a very high level
• Be able to process prescreens and FACT applications
• Hunt for new business

​​​​​​​You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

​​​​​​​We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

End Date: August 31, 2025 

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Job Description

To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles

• Contribute to the development of larger overall area budget
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Analyse and develop implementation plans against the forecasted financial budget 
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs 
• Control the budget for area including the authorisation of expenditures and implementation of financial regulations. Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in 
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships Ensure that the customer is at the centre of the business philosophy, operations and ideas .Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
• Creates risk awareness and manages audit findings
• Participate in Group risk forums where required and cascades relevant information through team
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies
• Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions 
• Drive strategic projects, change management and platform integration across operations
• Leverage Group capability to exploit opportunities
• Ensure and encourage adherence to an operational framework of policies and procedures
• Execute defined business strategy by translating it into the business operations
• Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks
• Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
• Be aware of, and responsive to local conditions
• Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan
• Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act
• Acts as a role model for continuous professional development in area of expertise
• Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement

End Date: August 22, 2025

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.\

End Date: August 22, 2025

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Job Description

To design, test, implement, maintain and control relevant databases to ensure accurate installation and configuration of database and software to maintain a client centric and secure database environment.

• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Provide resolution of database conflicts to align to quality standards and eliminate inappropriate data usage.
• Support the building of a scalable and resilient database system to mitigate disaster and performance risks.
• Design and create relational databases; scripts for standard and non-standard database access and provide database administrative support; replication processes and maintenance.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Prevent wastage and identify process improvements to contain and reduce costs.

End Date: August 22, 2025

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Job Description

• Assume full responsibility and accountability for the regional strategy and growth activities of the Channel .
• To build sustainable key relationships across all channels, product houses and segments.

​​​​​​​Are you someone who can:

• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Plan and execute campaigns successfully, identify, control and escalate potential risks that may occur.
• Collaborate closely with relevant business units and segments as per strategy to identify revenue opportunities.
• Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self-service options across client base.
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service.
• Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in. 
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.

​​​​​​​You will be an ideal candidate if you:

• Have a relevant NQF 6 or Bachelor’s Degree (Commerce/Finance/Accounting etc.)
• Have 5 years’ experience in sales/business development/growth of Retail banking products
• Have proven management experience within the financial services/banking industry
• Have the ability to think creatively, critically and strategically (this will be tested)

​​​​​​​You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

​​​​​​​We can be a match if you are:

• Innovative & creative
• Sales driven
• Strategic thinker
• Thrive in a collaborative environment
• Client-centric

End Date: August 23, 2025

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: August 22, 2025

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Are you someone who can:

• Set the strategy and create the enabling environment for active risk mitigation within the Business Unit
• Participate in planned activities that are appropriate for own and employee development
• Manage team performance in achievement of business objectives
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Control expenditure and identify process improvements to contain and reduce costs
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation

You will be an ideal candidate if you:

• Have a Relevant Degree (Risk Management, Bcom or LLB)
• At least 3 to 5 years’ relevant experience in a risk management function, preferably in a financial institution
• Digital Banking knowledge is preferred
• Experience in a forex/international payments will be highly advantageous
• Additional Knowledge - South African Banking regulations and Banking standards NCA, FICA, FAIS and TCF
• Basel II
• Risk and Control Identification and Assessment
• Risk tools
• Creating reports
• Develop risk control monitoring plan
• An understanding of platform banking

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Think outside the box – have the ability to not be limited by your surroundings, problem solving is one of the key features that drive you.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

End Date: August 25, 2025

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Job Description

• To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles

Are you someone who can:

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment.
• Strong background in Banking /Investment / Financial Planning / Wealth Management

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate, provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.

We can be a match if you are:

• Able to build sound relationships based on trust and openness.
• Achieving revenue and profit targets by growing portfolio base, providing independent holistic advice, solutions that ensure revenue and profit growth in line with stated KPI's across the Insure, Investments, Loans & Transact Pillar and Products
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

End Date: August 31, 2025

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Job Description

Are you someone who can

• Build ETL proficiently in AbInitio and other ETL tools, along with a deep understanding of data warehousing concepts and best practices
• Debug and troubleshoot issues within ETL processes and data pipelines
• Optimize ETL processes for performance and data integrity 
• Collaborate and work closely with data architects, business analysts, and other stakeholders to understand data requirements and deliver robust data solutions 
• Create detailed technical documentation and maintaining best practices for data management 
• Follow the agile methodologies and experience working in Agile environments 
• Drive strategic projects, change management and platform integration across operations
• Identify opportunities for improving performance, scalability, and efficiency of the Abinitio platform
• Stay informed about new features and updates in the Abinitio ecosystem and evaluate their potential impact on existing implementation
• Collaborate with developers to design, develop, and optimize Abinitio graphs and
• Conduct code reviews and provide guidance on best practices for Abinitio development

You will be an ideal candidate if you have experience in

• Proficiency in Abinitio graph development and troubleshooting
• Knowledge of the SDP framework
• Knowledge of Abinitio architecture and components
• Knowledge with Linux scripting.
• Knowledge of relational databases (Teradata) and SQL.
• Knowledge of Hadoop
• Knowledge of Kafka

Preferred Qualifications

• Bachelor’s degree in computer science or an engineering degree
• Abinitio courses - Abinitio Certified Administrator (CS100 and CS200 series)
• Abinitio Developer GD300 series.
• Abinitio Architect GD335 and TS410 series
• Experience in the Financial Services sector

End Date: August 22, 2025

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Role Purpose

• To provide IT expertise, advice and leadership in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. To assist in the development of IT operational implementation plans and associated IT processes, methods and techniques.

You will be an ideal candidate if you:

• COBOL 5+ years’ experience
• JCL, Linux and SQL
• HOGAN 1 years’ experience beneficial
• New programme development experience 4 years
• Coding of programs according to program specifications
• Investigate required changes / development.
• Document Preliminary Impact Analysis based on requirements and information provided.
• Knowledge sharing with team members.
• Communicate timeously any risk relating to delivery outside budget or schedule to Supervisor.

Are you someone who has:

• Strong programming skills in Cobol. This also implies the ability to follow the flow of programs.
• No problems in identifying the function of statements or code associated with programs.
• The ability to be accurate is of high importance, due to the nature of programs it is critical that applied code must be accurate and must perform functions as specified.
• Understanding of the layout of records from a report layout file must be accurate and the programmer must be able to define such output records.
• Programmers must be able to complete tasks accurately without the repeated intervention of a supervisor, Programmers must be able to contribute their skills to the tasks at hand, they must be productive and their skills and knowledge for which they are employed should be the key criteria when evaluating their performance. Experience relating to investigation and design skills would be beneficial.

Qualifications and Experience

• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
• 5 years + experience in programming and system design.
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous.

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record
• Wanting to be in a career that makes meaningful contribution to your and other people's lives

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate
• Inspiring work environment
• Work that is challenging
• Space to make a difference
• Opportunities to innovate
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA

End Date: August 22, 2025

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Are you someone who can:

• Improve the lives of the customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

You’ll be an ideal candidate if you have:

• Must have a formal IT Project Management course / certificate / university module.
• Must have min 5+ - years IT Project Management experience.
• Must have experience running Technology / Technical projects.
• Experience with Climate Risk and/or ESG Environment and Social Governance
• Experience in the banking industry

Additional information

• To drive business change that delivers value through the structured implementation and delivery of projects against time, resource, money and scope constraints.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
• Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
• Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
• Manage and advise on projects from beginning to end in alignment with identified organisational methods and governance guidelines.
• Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives.
• Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements.
• Apply the necessary discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Define project success criteria and disseminate them to involved parties throughout project life cycles
• Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time.
• Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process.

Qualifications and Experience

• Minimum Qualification - Completed relevant undergrad degree/diploma
• Preferred Qualification - Post graduate degree
• Must have a formal IT Project Management course / certificate / university module.
• Experience – 4+ years IT Project Management experience

End Date: August 22, 2025 

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Job Description

• To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Role Purpose:  

• To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Are you someone who can:

• Provide sound services and recommendations based on customer and client needs, current information, and trends.
• Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Achieve expected financial targets and uphold associated service levels.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Act responsibly with work related resources to contribute to cost containment.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Contribute to innovation by finding faster and more accurate ways of working.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).

You will be an ideal candidate if you:

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification
• Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.

End Date: August 23, 2025

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Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: August 25, 2025

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Are you someone who can:

• Manage a team of test analysts, automators and performance testers working on all stages of structured testing.

You will be an ideal candidate if you:

• Provide IT expertise, advice and leadership in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. Assist in the development of IT operational implementation plans and associated IT processes, methods, and techniques.

Responsibilities

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test, and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Qualifications and Experience

• Must have COBOL and JCL experience.
• Knowledge of Java will be advantageous
• Minimum: B. Com, B. Eng., BSC Eng., BSC Informatics or related degree.
• 5 years + experience in programming and system design.
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: August 23, 2025

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Job Description

• The main purpose of the role is to manage and optimize the team performance of a team of credit analysts.

Are you someone who can:

• Establish, align and manage target and budget goals whilst ensuring effective control of costs
• Achieve team targets (maximize productivity within quality framework)
• Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders
• Continuously monitor team’s compliance to credit quality and implement improvements where required
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

The ideal candidate will have:

• Matric
• BCom Accounting (Preferred)
• 4-5 Years' Credit risk experience
• Financial statement spreading and reviewing experience as well as knowledge of the Credit Value chain.
• Project management experience relating to automation and efficiencies. 

End Date: August 26, 2025 

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Job Description

• To manage allocation and quality of work within area of responsibility

Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Proactive supervision of people to avoid customer breakdown by managing and resolving all customer queries efficiently, and within agreed timelines.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
• Comply with governance in terms of legislative and audit requirements.
• Track, control and influence activities with the specific aim to increase and improve operational efficiencies.
• Collate, manage and report on daily / weekly / monthly operational progress as aligned to strategic objectives.
• Ensure appropriate skilling and adequate capacity of team members for the adherence to operational and service standards.
• Manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage personal and Team Management development to increase own skills and competencies for the Team Leader function and future Managerial growth opportunities.

Key Responsibilities

Team Leadership & Development

• Supervise, mentor, and support a team of Retention Agents to ensure high performance and engagement.
• Conduct regular one-on-one coaching sessions, team meetings, and performance reviews.
• Identify training needs and coordinate with Learning & Development to upskill team members.
• Foster a positive, customer-focused team culture that aligns with company values.

Performance Management

• Monitor and analyze individual and team KPIs such as save rate, churn rate, CSAT, and AHT.
• Implement performance improvement plans where necessary and recognize top performers.
• Use data-driven insights to drive continuous improvement in team performance.

Customer Retention Strategy Execution

• Implement and refine customer retention strategies and campaigns in line with business goals.
• Ensure agents are equipped with the right tools, scripts, and offers to retain customers effectively.
• Collaborate with marketing and product teams to align messaging and retention offers.

Customer Escalation Handling

• Act as the point of escalation for complex or high-risk customer cases.
• Resolve issues promptly and professionally, ensuring customer satisfaction and loyalty.
• Document and analyze escalations to identify root causes and prevent recurrence.

Reporting & Insights

• Prepare daily, weekly, and monthly reports on team performance, customer feedback, and churn trends.
• Present insights and recommendations to senior management to inform strategic decisions.
• Track the effectiveness of retention initiatives and suggest improvements.

Process Optimization

• Identify inefficiencies in workflows, systems, or customer touchpoints that impact retention.
• Propose and implement process improvements to enhance customer experience and operational efficiency.
• Ensure all processes are documented and updated regularly.

Cross-Functional Collaboration

• Work closely with Sales, Customer Service, Billing, and Product teams to ensure a seamless customer journey.
• Share customer feedback and churn insights to influence product development and service enhancements.
• Participate in cross-departmental projects aimed at improving customer lifecycle management.

Compliance & Quality Assurance

• Ensure all team activities comply with company policies, industry regulations, and data protection laws.
• Conduct regular quality assurance checks and audits on customer interactions.
• Provide feedback and corrective actions to maintain high service standards.

You will be an ideal candidate if you have:

• Matric (Grade 12)
• Relevant bachelor’s degree (will be ideal) 
• Experience: At least 5 years’ experience in long-term insurance Retentions/Sales team leader role

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.

End Date: August 29, 2025

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: August 24, 2025 

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: August 27, 2025 

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Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: August 27, 2025 

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Job Description

• Seeking a candidate with a quantitative background and expertise in credit risk, IFRS 9 impairment modelling, and Expected Credit Loss (ECL) calculations to support stress testing and ICAAP processes for Broader Africa teams.

Are you someone who can:

Stress Testing & ICAAP:

• Develop and maintain a consistent credit risk stress testing framework to support bA teams in modeling and assessing the impact of stress testing and scenario analysis on ECL.
• Review and support bA teams’ execution of ICAAP stress testing exercises to evaluate impacts on credit losses, capital adequacy, and risk-weighted assets.
• Provide support and challenge to the modelling and outcomes of the annual ICAAP stress testing process as part of the bA stress testing working group.
• Provide insights into ECL trends and drivers, incorporating forward-looking indicators.
• Collaborate with Finance and Credit teams to ensure accurate IFRS 9 provisioning.
• Provide sign-off on modelling and assessments performed by in-country teams for stress testing.
• Review the overall outcome of stress testing, specifically the stress and volatility buffer, to inform capital targets.
• Review and challenge bA teams’ stress testing and capital management frameworks.

Stakeholder Engagement:

• Assist bA teams in presenting findings to senior management, risk committees, and regulators as required.
• Collaborate with Finance, Treasury, and Business Units to align stress testing outputs with strategic planning.

You will be an ideal candidate if you have:

• Quantitative background with strong experience in credit risk, IFRS 9 impairment modelling, and ECL calculations.
• Ability to work effectively across multiple countries and collaborate with diverse teams.
• Advanced degree (e.g., master’s or PhD) in Statistics, Mathematics, Data Science, or a related field.  
• Prior experience in financial services or banking, particularly in credit risk.  

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: August 25, 2025 

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Job Description

• To provide appropriate risk and investment advice for Clients through virtual channels. Adhering to FAIS Compliance requirements. Adhering to the FirstRand Product Matrix and Advice Philosophy.

Are you someone who can:

• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand investment and risk products
• Identify new business opportunities that impact on the industry and record and forward these leads to the appropriate product house to ensure cross sell opportunities and to strengthen client relationships
• Deliver exceptional Financial Advice to FNB Customers that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Manage new clients, personal portfolios and identify specific needs and goals in respect of financial advice
• Manage existing clients and grow portfolio through making contact with customers, generating leads and managing the growth of active customer account base to increase client base
• Ensure adherence to relevant processes and compliance to legislative and audit requirements. Manage high volume and less complex deals
• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice

You will be an ideal candidate if you:

• Relevant Degree in Finance, Accounting or Investment Management (Industry Related Degree OR CFP (Certified Financial Planner) qualification)
• RE 5 (Must not be under supervision)
• 3 to 5 years’ experience in a similar environment
• Experience in writing Business Insurance policies
• Experience in sales, investment and risk acumen
• Experience within the Financial Services Sector
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience(any segment)
• Strong collaboration skills
• Exposure to dealing with juristic clients
• Portfolio management experience

End Date: August 31, 2025 

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• To create and update technical test scripts to run automated testing to prevent errors/defects in the live system
• Maintains existing scripts. Debugs results of automated testing

Are you someone who can:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness through the development of technical test scripts
• Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions by resolving queries fast and effectively
• Create and update automated scripts to run automated regression testing, debug results. Maintain existing scripts and up to date test packs
• Comply, understand and meet governance in terms of legislative,  audit risk and process requirements for the Test Analysis Environment
• Ensure Quality Assurance processes  are executed during technical testing by the team
• Ensure all Technical Performance Testing is loaded and recorded to prevent re-occurrence or errors in programmes
• Analyse and execute logged defects and follow up on defects that are not yet fixed.
• Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.

Additional Requirements:

• Completed OCA/OCP
• Strong proficiency in JAVA SE/EE
• Spring Framework (Spring Boot, Spring MVC and Hibernate
• Experience in RESTful API`s
• Solid understanding of Object Orientated Programming
• AGILE Development Experience
• Coaching experience
• Familiar with DevOps practices

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: August 23, 2025

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Job Description

To partner with the business in providing finance services, insights, tactical strategy and associated delivery plans to support operational implementation and enable the business to achieve its financial objectives

• Define, develop and maintain policies, procedures, standards and frameworks to efficiently manage practice and provide thought leadership.
• Define and implement internal and external financial reporting processes and documentation requirements for both individual entities and groups according to professional financial accounting and reporting standards.
• Analyse, plan and manage costs (including product pricing or supply chain analysis) to support implementation of business strategies.
• Translate business strategy into financial targets and tactical plans, and support execution. Interpret and make effective management decisions using benchmarking, trends, and other planning and forecasting methods; develop and implement improvements to the planning processes.
• Establish and ensure effective and consistent modelling, planning and forecasting processes across business unit(s) and identify and implement best practices in these processes.
• Benchmark business performance internally and externally; deliver benchmark management information to specific needs to allow decision-making that pushes performance boundaries
• Design and implement a control framework to ensure the integrity of operations, financial and accounting practices. Anticipate and apply and policies/procedures to manage and control both financial and non-financial risks to which the business unit(s) might be exposed.
• Manage end to end finance projects involving a segment, business unit, function or country/region from strategy articulation through to systems / programme design and implementation.
• Manage and monitor risk to ensure that all processes fall within the risk and audit guidelines. Investigate and implement measures to correct audit findings.
• Apply and monitor governance to ensure that all processes and documentation on model rules and assumptions are aligned with technical committee and costing steerco guidance and methodologies.
• Manage the preparation and assessment of tax returns and issues; provide advice, particularly around technical tax issues that are non-routine and/or complex, and interpret and evaluate the implications of new tax legislation and of existing legislation to new business situations.
• Provide advice and guidance on the content of business performance reports and the causes of variances.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
• Actively coach team through providing advice about subject matter, solutions, principles and processes with the aim to improve business performance.
• Cultivate and manage technical working relationships with colleagues and finance professionals across the business and group to share insights, experience and best practice.

Qualification and Experience

• 9-11 years' relevant experience
• Bcom Hons (Finance Accounting or similar)

End Date: August 26, 2025 

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Job Description

• To generate revenue by structuring deals, raising and utilisation of funds, complex purchases and sales which may include securities, bonds, and foreign exchange

Are you someone who can:

• Identify opportunities and deliver on agreed sales targets to grow portfolio with deal size of R50mil+ and budget of R500m+ or with segmentation of highly complex clients
• Deliver customer service through adherence to quality service standards
• Deliver sales targets and grow portfolio under guidance and supervision, by performing end-to-end process of deal origination to deal conclusion through effective engagement and understanding of customer’s business and needs
• Complete all required administrative services through continuous reporting and updating of documents related to relevant stakeholders
• Develop, encourage and nurture collaborative relationships across area of specialization
• Contribute to teamwork and inclusivity within own team
• Identify opportunities to expand customer base with potentially profitable customers
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility
• Build and maintain stakeholder relationships
• Achieve expected financial targets and uphold associated service levels

You will be an ideal candidate if you:

• FAIS Compliant (RE5)
• Relevant Business Degree (Accounting, Commerce, Finance or related)
• Preferred Qualification - Relevant Post Grad Degree
• 1 to 3 years relevant experience in a Relationship Banker role (portfolio)
• Good understanding of the respective product and ability to structure deals within that environment (e.g. commercial property or wealth and investment, etc.)
• Understanding of the Bank’s credit policies and lending criteria
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Ability to interpret financial statements
• Strong communication skills
• Knowledge of deal origination
• Analytical skills with attention to detail
• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience(any segment)
• Strong collaboration skills
• Exposure to dealing with juristic clients
• Portfolio management experience

End Date: August 24, 2025

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Are you someone who can:

• Assist in training, testing, and fine-tuning ML and LLM models as part of larger projects
• Help collect, clean, and preprocess datasets for use in AI pipelines
• Work on small components of AI systems such as prompt crafting, inference scripts, or evaluation tasks
• Perform exploratory data analysis and create visualizations to support modeling efforts
• Collaborate with senior engineers to understand system requirements and deployment workflows
• Write clear, well-documented code and participate in code reviews
• Conduct basic research into AI tools and libraries and summarize findings for the team
• Participate in team meetings and contribute to a learning-focused, inclusive development culture

​You will be an ideal candidate if you:

• Have a Bachelor of Science degree in a relevant field
• Have 1 to 2 years of experience in AI
• Are proficient in Python and familiar with frameworks like TensorFlow or PyTorch

You will have access to:

• Opportunities to network and collaborate
• Challenging work that pushes boundaries
• A culture of innovation and continuous learning

We can be a match if you are:

• Curious & courageous – driven by a desire to learn and explore
• Obsessed with mastery – always striving to improve and excel
• Passionate about ethical AI and responsible innovation

Key Responsibilities:

• Design, develop, and maintain full stack applications that integrate with AI agents built in Copilot Studio.
• Build and optimize conversational flows, triggers, and actions using Copilot Studio and Power Automate.
• Integrate AI agents with external APIs, databases, and enterprise systems.
• Collaborate with cross-functional teams to deliver intelligent, user-centric solutions.
• Stay current with AI trends and rapidly evolving platforms, continuously learning and applying new tools.

Required Skills & Experience:

• Proficiency in Python and basic understanding of key libraries (e.g., NumPy, Pandas, scikit-learn)
• Familiarity with foundational machine learning concepts such as classification, regression, and clustering
• Basic understanding of deep learning and neural networks, especially transformer models
• Exposure to machine learning frameworks such as PyTorch or TensorFlow (projects or coursework acceptable)
• Interest in LLMs, conversational AI, or agentic systems (some hands-on experience preferred)
• Familiarity with version control tools (e.g., Git) and basic software development practices
• Willingness to learn MLOps tools (e.g., MLflow, HuggingFace, LangChain)
• Some experience of cloud services (e.g., AWS, GCP, or Azure) and containerization tools (e.g., Docker, Kubernetes)
• Willingness to learn LLM/AgentOps or ML pipeline tools
• Awareness of ethical considerations in AI development
• Strong curiosity, communication skills, and desire to grow within a collaborative AI team

Nice to Have:

• Experience with Google AgentSpace or similar conversational AI platforms.
• Experience building and managing MCP servers.
• Familiarity with n8n or other workflow automation tools.
• Exposure to Microsoft 365, Teams, or Dynamics 365 integrations.
• Background in AI/ML, NLP, or chatbot development.

What We’re Looking For:

• A fast learner who’s excited about the evolving AI landscape.
• Someone who’s proactive, collaborative, and solution-oriented.
• A developer who’s not afraid to experiment with new platforms and technologies.

End Date: August 22, 2025 

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Job Description

• To generate and sustain new revenue streams across the banking product suite, through the origination and structuring of medium to high complex and medium value deals in the allocated sector/product to enable improved profitability, market share and competitive positioning.

Are you someone who can:

• Originate and grow market share across the business as well as creating a network to originate new business
• Deliver sales targets and grow portfolio under guidance and supervision, by performing end-to-end process of deal origination to deal conclusion through effective engagement and understanding of customer’s business and needs
• Understand the Bank’s credit policies and lending criteria
• Interpret financial statements and able to present the strengths, weaknesses and opportunities of that business.

You will be an ideal candidate if you:

• Have a minimum of a relevant Relevant BCom Degree in Law, Accounting, Commerce, Finance or related (a Postgraduate Degree is preferred)
• 3 to 5 years relevant experience, of which 1 to 2 years ideally at specialist level
• Ability to build strong relations with CEOs of medium sized organisations
• Have good understanding of the respective product and ability to structure deals within that environment (e.g. commercial property or wealth and investment, etc.)
• Have knowledge of deal origination
• Strong understanding of the respective product and ability to structure deals within that environment (e.g. commercial property or wealth and investment, etc.)
• Understanding of the Bank’s credit policies and lending criteria
• Ability to deal with more complex transactions and structured repayment options
• Ability to present and advocate loans at committees
• Ability to increase product house footprint through targeting non banked clients
• Ability to build strong relations with CEOs of medium sized organisations

​You will have access to:

• An innovative work environment
• Opportunities for personal and professional growth
• Collaborative teams

We can be a match if you are:

• Analytical skills with attention to detail
• Strong communication skills
• Confident
• A Strong communicator

End Date: August 31, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: August 20, 2025