Current Vacancies at Hyundai Automotive South Africa

Specific Role Responsibilities    

• Specifications for these positions will be discussed if a candidate is invited for an interview.

The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Qualifications and Experience    
Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Experience and Internet Sales Experience

Skills and Personal Attributes    
Minimum requirement:

• Valid driver’s license
• Computer literate
• Good communication skills

go to method of application »

Position Overview    

• “Covid-19 vaccination is an important part of Motus Retail and Rental’s commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position.

Specific Role Responsibilities    
Process and Governance:

• Manage compliancy processes in the area of accountability in order to manage risks and expose
• Manage and report on progress against operational budget in liaison with Dealer
• Compile management accounts, including, budgets, cash flows, variance analysis and
• Conduct reconciliation of vehicles, parts, and service assets, verify against accounting records and address all anomalies with senior line management
• Identify opportunities to minimise cost or increase
• Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders
• Finance -Plan and manage financial activities in line with approved policies, processes and procedures.
• Customer -Develop and manage key stakeholder relationships that enable achievement of operational
•  People- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
• -Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.

Qualifications and Experience    
Qualifications Type

• Bachelor`s Degrees in  Accounting
• Education, Training and Development
• Higher Education and Training
• Accounting NQF Level 7

Experience Required

• 3 + years’ Financial Management
• Knowledge of the Kerridge operating management system will be an
• 3 – 5 years Financial management experience in the retail motor industry

Skills and Personal Attributes    

• Knowledge of financial accounting principles, classifying, measuring and recording transactions.
• Excellent computer skills 
• very proficient in excel, word, and outlook.
• Excellent communication skills both verbal and written.

Behavioural Indicators

• Sound knowledge and understanding of financial, accounting and tax concepts, financial statements, trial balance, financial record keeping process.
• Auditing and compiling reports. Interrogates transaction, initiating information or data,
• and understands, records or enters transactions on to the system.
• Analyses and reconciles financial information and data, identify auditing discrepancies and reports on such.

go to method of application »

Position Overview    
The Sales Manager will be responsible for the following:Volume dealer experience 45 new cars per month Must be able to run a team of experienced and inexperienced sales executivesDrive productivity of the sales team, in line with minimum standardsTo conduct training for the teamMust have a solid understanding of Higher Gear and how it can be used to drive salesProven track record in sales

Specific Role Responsibilities    
OBJECTIVES AND KEY TASKS
 Improved Profitability:-.

• To ensure sales/profit forecasts are achieved as per Dealer Principal.Sales cost not to exceed as per Dealer Principal requirements.
• Rate of stock turnover to be not less Dealership requirements.To ensure increase of local market penetration
• To ensure new car stock value does not exceed figures as per Dealership requirements
• To ensure utilisation of showroom and forecourt sales spaceTo maximize sale of extras by attaining sales as per Dealership requirements
• To monitor advertising to ensure budget is not exceeded.
• To monitor all contracts and leads 
• To formulate sales targets for each sales person and ensure that these are achieved 
• To ensure that sales staff receive new model launch training.
• To ensure that all car stock, new and old, is sold at a profit - Customer Satisfaction:-To improve the conversion of showroom callers to sales by – as per Dealership Requirements..
• To ensure that customer complaints attributable to sales staff do not exceed as per Dealership requirements.
• To ensure that all sales staff in "face-to-face" contract receive customer relations training.

-Cost Control:

• To examine monthly/quarterly management accounts 
• To monitor new car stock
•  To examine monthly/quarterly management accounts to ensure that debtor days do not exceed as per Dealership requirements.
• -LIMITS OF AUTHORITY:Capital Expenditure:-(State in full as agreed with Dealer Principal showing split between new and used car operations).
• -Personnel:Recruitment and dismissal of all Staff within agreed limits.
• -Operational:Authorisation to order new cars or purchase/trade-in of new vehicles within agreed targets and forecasts. Authority to proceed on credit sales applications and determine discounts within agreed limits.

-MAIN JOB FUNCTIONS:Staff:

• To establish the staffing levels required to achieve departmental objectives.
• To select, hire, train and develop sales department staff.
• To identify departmental training needs in conjunction with training staff.
• To ensure resultant training programmers are completed and adequate records maintained.
• Establish and administer "in-dealership" training as required to cater for new model launches.
• Operate staff performance and appraisal systems and ensure action taken on results.Establish and review sales basic pay and incentive schemes..

Administration:

• Ensure all administrative functions, returns, record keeping and clerical operations are carried out at the appropriate time and kept up to date.
• Review with Dealer Principal all activities and reporting systems within department.
• Ensure that adequate safety and security procedures exist and are operated.
• Monitor cleaning of new and used car stock
• Monitor cleanliness of showroom, forecourt sales area and other sales-related areas..

Communications:

• Maintain good liaison with other managers.
• Advise Dealer Principal and all other managers on sales matters.
• Advice subordinates on appropriate sales related matters.Maintain direct liaison with manufacturers’ representatives and all other contracts.Propose special sales promotions as appropriate
• .Ensure adequate stocks of car and product display material is available.. 

Marketing:

• Formulate marketing plan, initiate and conduct new car launches and promotions.
• Formulate marketing plan and initiate used car sales promotions.. Analyse local customer/car preference statistics and compare with new and used car forecasts, acting on any anomalies detected.
• Handle customer complaints and ensure corrective action is taken.
• Maintain record of customer complaints or congratulations for analysis and use as required..

 Finance:

• Review all pricing policies, discounts and "trade-in" dealings to maintain dealership profitability.
• Monitor costs and general condition of demonstrator fleet.
• Monitor sales department financial performance weekly.
• Monitor credit and finance commission income to ensure budget requirements are met.
• Monitor outstanding debtor situation and take appropriate action.oValuation of trade in carsoManagement of the Higher Gear systemoManagement of the Bid4Cars valuation systemoDue diligence with regards to supplier workmanship and pricing

Qualifications and Experience    
EXPERIENCE, QUALIFICATIONS AND TRAINING

• Sales management and marketing skills, knowledge and experience.
• Ability to manage and administer a department, to provide organisation, systems and leadership.Up-to-date knowledge of vehicle legislation and of trade practices.
• Able to motivate a sales team to achieve objectives.
• Sales qualification, technical qualifications an added advantage. 

Minimum experience required: 

• 3 years in a similar environment2. 
• Minimum Qualification: Higher Certificate. 
• Volume dealer experience 45 new cars per month 
• Manage a team of 8 Sales Executives. 
• Financial, online and marketing experience will be favourable. Internal and external complaint management and resolution will be favourable 

Skills and Personal Attributes    

•  Ambitious (Our goal is to be the number one dealer in the country)
•  Driven (The hours will be long, (07:30 -18:00) 6 days a week and public holidays, the pressure will be intense but it will be rewarding)
•  Innovative (must be able to think outside the box and come up with new ideas to maintain the number one position, web business will be a key focal area )
•  Team Player (You will be required to work with and support other department managers)
•  Exceptional leadership skills (You will be required to lead by example and operate with integrity)

go to method of application »

Job Description    

• The Warranty Clerk will be responsible for adhering to Company and Hyundai Automotive SA's policies in ensuring the correct, timeous submission of claims whilst creating customer confidence in the brand by ensuring professional services at all times.

Specific Role Responsibilities    

• Validate all vehicle data on documentation before input.
• Review job cards before costing for car shop, paint and panel.
• Ensure correct damage codes on all claims.Attend to and expediently finalise all claim queries.
• Ensure parts claim store is secure at all times.Ensure parts claim store is clean and tidy.
• Ensure all warranty parts are correctly tagged.
• Ensure all prescribed parts are sent to the supplier within specified times.
• Process all paint shop claims.
• Liaise closely with HASA warranty claims department to ensure continuity inclaim processing.Ensure ordered warranty parts are placed on back order listing.
• Ensure continued follow-up with outstanding warranty back order parts and customers.Ensure customers return for back-order warranty repairs.Check vehicle history and any previous warranty work.
• Ensure the vehicle is within the warranty parameter period.Ensure correct mileage recorded on the job card.Ensure all vehicles have been inspected and diagnosed by the Workshop.Ensure warranty part availability.
• Ensure correct part and part number is recorded on the warranty claim form.Ensure required authorisation is obtained before commencing with the repairs - DP or .
• Service Manager to authorise while waiting for final HASA authorisation.Ensure that the warranty policy is adhered to at all times.
• Reconciliation of all warranty job cards, invoices and warranty claim forms to a warranty register.E
• nsure all warranty claim forms and invoices are submitted to HASA within 7 (seven)days of completion of repair.
• Follow up with HASA that invoices have been received.
• Ensure that job cards are costed and invoiced immediately the repairs are completed.
• Failed parts to be destroyed as per the conditions laid out in the warranty policy andprocedures, unless otherwise instructed by HASA.
•  When requested, parts required forinspection are to be sent to HASA.
• Ensure that all warranty job cards and invoices are signed by the customer.
• Warranty filing is to be maintained by chassis number.
• Manual report of warranty parts over 30 days to be kept for incentive purposes.
• Reasonable requests by Management outside your job description will be performedfrom time to time

Qualifications and Experience    

• Matric

Skills and Personal 
Attributes    

• Communication Skills

go to method of application »

Job Description    

• The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.

Specific Role Responsibilities    

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience    

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes    

• Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill

go to method of application »

  MAIN PURPOSE OF JOB

• To ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
• To ensure efficient use of materials, equipment and labour resources.
• To control and supervise staff in the use of equipment and tools to effect repair and diagnosis of vehicle faults and service to vehicles.

Specific Role Responsibilities    

• Repair and service motor vehicles according to AMH standards and specifications Requirements Of Key Duties And Responsibilities
• Repair and service vehicles according to specific or franchise specifications
• Establish parts required for service or repairs to be performed and ensure the correct parts are ordered
• Report to Foreman / Service Advisor promptly on any additional work required
• Obtain authorisation prior to carrying out additional work
• Obtain technical information from Foreman / Master Technician on problem jobs
• Adhere to AMH workshop policies and procedures
• Ensure that all old parts are placed in a plastic bag in the boot of the vehicle, except in the case of warranty work where old parts must be returned to the Warranty Clerk
• Ensure that all oils and consumables used are recorded on the job card
• Ensure that worked hours are clocked correctly
• Ensure that the vehicle is kept as clean as possible and that all seat and fender covers are clean
• Do not leave keys in an unattended vehicle
• Ensure that work bay is kept safe, clean and tidy
• Report any faulty / broken equipment to the Foreman / Workshop Manager
• Ensure that special tools and equipment are used according to safety regulations and specifications
• Ensure that hand tools set conforms to AMH standard
• Accept responsibility for apprentice and impart as much technical knowledge to him as possible through explanation, practice and the monitoring of work, including rectifying faults
• Reasonable requests by Management outside your job description will be performed from time to time

Qualifications and Experience    
Qualified Technician

• 2-3 years experience as a Workshop Foreman

Skills and Personal Attributes    

• Qualified Technician