Current Vacancies at Infotree Global Solutions

Job Description:

Supports the account team and account strategies to build customer relationships and grow our share of the customer's wallet with an assigned set of customers or a geographic region.

Responsibilities:

• Supports the account team in developing and maintaining positive customer relationships.
• Assists in the organization of customer visits and negotiations.
• Supports the account team in identifying customer needs.
• Provides information to the account team to support the negotiation and implementation of contracts with accounts.
• Helps coordinate communication and interfaces with the customer at appropriate levels.
• Coordinates internal communication across sales roles and segments and/or with internal stakeholders.
• Supports the account team to meet revenue and share goals within assigned accounts.
• Act as a champion for the voice of the customer within the business.
• Supports projects intended to improve customer relationships and customer value and to grow the business with assigned accounts.

Qualifications:

• College, university, or equivalent degree in marketing, sales, or a related subject or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Experience in the mining segment will be beneficial.

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We are seeking a dynamic Sales Professional to expand our client business by identifying new opportunities and cultivating client relationships. This role involves strategizing and implementing sales plans, meeting sales objectives within a designated territory or with channel partners, and ensuring customer satisfaction.

Key Responsibilities:

• Identify, research, and engage with prospective customers to expand sales opportunities.
• Develop and implement detailed account plans for high-potential prospects, including arranging and conducting face-to-face sales meetings.
• Build and maintain strong relationships with customers, understanding their needs, business models, and decision-making processes.
• Utilize a deep understanding of customer needs to propose effective solutions, emphasizing their unique benefits.
• Conduct negotiations in compliance with organizational guidelines, focusing on critical aspects such as payment terms.
• Assist in the collection of accounts receivables when required.
• Drive sales efforts to meet or exceed set targets, ensuring customer satisfaction and loyalty.
• Develop lasting customer relationships for future sales opportunities and repeat business.
• Respond to customer queries and concerns promptly and professionally.
• Regularly use the organization's sales process and tools to enhance sales effectiveness and customer satisfaction.
• Maintain accurate sales activity records and customer information in the Customer Relationship Management (CRM) system as directed.
• Produce and maintain sales forecasts as instructed.

Qualifications:

• A college or university degree in Marketing, Sales, or a related discipline is ideal. Equivalent sales experience, or a blend of education and experience, is also acceptable.
• Knowledge of or experience with export controls and sanctions regulations is advantageous, as this role may require licensing.
• Prior experience in territory management will be beneficial.