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MondelÄ“z International, Inc. (NASDAQ: MDLZ) is a whole new company reimagined with a single focus in mind: create delicious moments of joy by sharing the world’s favorite brands. Our Brands We make some of the best-known snacks brands around the globe.
How You Will Contribute
You will:
- Define requirements for analysis in a given business area and perform detailed analysis and identify trends defined in the requirements
- Identify patterns and help the business react to changing business conditions
- Perform root-cause analysis and interpret data
- Work with large amounts of data such as facts, figures, and mathematics/formulas and undertake analytical activities and delivers analysis outputs in accordance with customer needs and conforming to established standards
- Understand and be involved with aspects of the data science process
- As the investigator on the data science team, you will apply your knowledge of languages and pull data out of SQL databases, using Tableau/Power BI type tools, and producing basic data visualizations and reporting dashboards
What You Will Bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Knowledge of Microsoft Excel, Power BI, SQL,R, Python, SAS software, Google Analytics, Google Tag Manager, Tableau, Google AdWords, statistical software
- Moderate knowledge in math and statistical skills, strong business acumen, moderate computer science/coding skills
- Develop key performance indicators and create visualizations of the data
- Utilize business intelligence and analytics tool
More About This Role
Revenue Growth Management (RGM) at Mondelez is a key organizational priority to drive superior, healthy growth over the long-term. It is acknowledged as a critical capability in driving competitive advantage.
The role will analyze key data necessary for driving essential business intelligence, reporting, analytics and commercial modelling in aid of supporting Mondelez business priorities, in line with Revenue Growth Management levers and initiatives.
The role will be responsible for the development, analysis and maintenance of RGM and RTM projects and tools. The candidate will be required to work cross-functionally and will play an important role in using both internal and 3rd party data to present key analysis and insights to track business performance and impact of RGM levers and initiatives. The role will drive collaboration within the business through providing and leveraging the insights from data analytics to influence key stakeholders and positive business outcomes. The overall function assists the business by empowering them with intelligence that will result in better decision-making and organizational performance.
What you need to know about this position:
This position (reporting to the RGM & BI Lead – South Africa) will drive the business forward by increasing insight and access to data as well as increase the capability and role of RGM by supporting and driving superior, healthy growth within the South African (“Market”) including BLNS. Specifically, this role will:
- Gather, analyze and report on internal & external data sources, including SAP BI, Smollan, Nielsen, Spar Insights, Data Orbis, plus any other external data sources having the potential to impact and drive business forward business performance
- Drive the adoption of business intelligence as an integral step in helping key stakeholders stay updated with their business performance by proving timeous and accurate information of their customers, categories, segments, product portfolios, etc.
- Support the establishment, alignment, and delivery of the market’s ambition, approach & strategic roadmap for RGM
- Provide in-depth analysis in order to uncover and unlock RGM insights and sized growth opportunities.
- Support in the management, maintenance & implementation (as required), best-in-class RGM methodologies, processes & technologies to ensure the market has the right access to data, analytical & evaluation tools.
- Work with & support regional team to drive specific work tracks & ad-hoc projects in market as and when as required
- Have a good understand of the Perfect Store/Right Store principals, drive execution through reporting that supports the overall business objective.
What extra ingredients you will bring:
- RGM understanding and expertise in concepts such as pricing, mix management, promotional optimization and return on investment.
- Thorough commercial understanding and understanding of the FMCG industry, categories, and key markets within BU.
- Ability to effectively plan, prioritize, execute and follow-up in a timely manner and anticipate problems and roadblocks.
- Highly analytical with a proven history of using data analytics to build insights and action in order to solve business issues and influence key business decision makers.
- Strong quantitative and qualitative analysis skills
- Strong communication and presentation skills
- Prioritization and time management
- Agile and able to work effectively under pressure and within tight timelines
- Cross-functional collaboration to achieve desired business and project outcomes (Marketing, sales, finance, consulting)
Education / Certifications:
- University Degree qualified preferably in Commerce, Marketing, or related discipline (e.g. Finance)
- Minimum of 5 experience in the FMCG industry
- Experience in working with large data sets, reports and dashboard development
- Experience in operational planning/revenue management roles
- Excellent working knowledge of Excel (creating Pivot tables, VLOOKUPS, etc. is a must)
- Intermediate experience in implementation of systems, digital technologies, data analytics and development of models with commercial insights
- Excellent systems knowledge (SAP, Microsoft, etc.) a must
- Familiarity with creating and maintaining processes efficiently as well as updating and maintaining SOP documentation
go to method of application »
How You Will Contribute
You will:
- Serve as a dedicated contact (business partner) for a defined set of customers for order management
- Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes)
- Have regular direct contact with customers (supply chain or buying department) regarding logistics
- Optimize order drop sizes and frequency in alignment with the customer to reduce outbound transportation costs
- Ensure that order acknowledgment and/or export documents are complete, accurate and in line with export /import laws in the relevant country
- Organize transport via third-party logistic operators and ensure on time delivery
What You Will Bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Good numerical, analytical and logical reasoning skills
- Microsoft office applications
- High-level of SAP competence
- Within an FMCG/CPG company
- A customer-facing role in customer service, logistics or sales
- An order-to-cash environment
- Good knowledge of the total supply chain/order-to-cash process
- Strong analytical and problem-solving skills
More About This Role
What you need to know about this position:
- Ensure the highest level of service quality for customers at all stages of OTC related activities
- Possess relevant information of Distributors and Key Accounts. Keeps in touch with responsible customer points of contact to resolve any issues effectively;
- Responsible for end to end Order to Cash activity within OTB (order to bill = Orders, Invoices, Returns, Damages/Expired Claims, Reporting, Audit, Financial, including quota and allocation management and reason code management);
- Maximize Customer Service and CSL KPI outputs, performing all tasks in line with Business SOP;
- Facilitate Master Data corrections centrally based on orders and in association with Customer Development Specialists/KAM;
- Identify customer demands, product priorities, allocations and operational capacities;
- Create, update and perform analysis, reports and charts to identify product availability, sales order demands, customer priorities and product allocation to meet customer demands;
- Analyze, resolve and take action with the relevant stakeholders and management to correct or change priorities according to changes in product availability or process changes;
- Collaborate effectively with Sales, Product Supply, Demand Control, CPA and PCM departments to properly execute launches of NPD (New Product Development), Seasonal & Allocation sku's;
- Collaborate effectively to resolve any issues that could impact on Order fulfillment and expectation on the customer;
- Gather, analyze and report structured information, providing timely and accurate reporting for assigned accounts, as well as any other business requirements;
- Build effective linkages with remote Accenture team on relevant reporting and performance management areas;
- Participate in international / regional task forces/projects for South Africa;
- Lead and develop direct report;
- Drive automation and Customer Centricity; Project management
- Cross functional team development, with continuous improvement of operational processes and relationships;
- Build strong working relationships with customer's staff by continually seeking opportunities to increase customer satisfaction and deepen client relationships;
- Supervise the CS Reps and manage their outputs.
What extra ingredients you will bring:
- Business acumen
- Innovation Management
- Perseverance
- Dealing with ambiguity
- Learning on the fly
- Developing direct reports and others
Education / Certifications:
- National Diploma/Degree and/or
- Minimum 3 years experience in planning, sales order management, scheduling and product allocation
go to method of application »
How you will contribute
You will:
- Serve as a dedicated contact (business partner) for a defined set of customers for order management
- Take orders, process and edit them, ensure delivery on a timely and accurate manner, and create billing information (including credit and debit notes)
- Have regular direct contact with customers (supply chain or buying department) regarding logistics
- Optimize order drop sizes and frequency in alignment with the customer to reduce outbound transportation costs
- Ensure that order acknowledgment and/or export documents are complete, accurate and in line with export /import laws in the relevant country
- Organize transport via third-party logistic operators and ensure on time delivery
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Good numerical, analytical and logical reasoning skills
- Microsoft office applications
- High-level of SAP competence
- Within an FMCG/CPG company
- A customer-facing role in customer service, logistics or sales
- An order-to-cash environment
- Good knowledge of the total supply chain/order-to-cash process
- Strong analytical and problem-solving skills
More about this role
What you need to know about this position:
Possess relevant information of Distributors and Key Accounts.
- Keeps in touch with responsible customer points of contact to resolve any issues effectively;
- Responsible for end to end Order to Cash activity (Orders, Invoices, Returns, Damages/Expired Claims, Reporting, Audit, Financial, including quota and allocation management and reason code management);
- Maximize Customer Service and CSL KPI outputs, performing all tasks in line with Business SOP;
- Facilitate Master Data corrections centrally based on orders and in association with Customer Development Specialists/KAM;
- Create and update analysis, reports and charts to identify product availability, sales order demands, customer priorities and product allocation to meet customer demands;
- Analyse, resolve and take action with the relevant stakeholders and management to correct or change priorities according to changes in product availability or process changes;
- Collaborate effectively to resolve any issues that could impact on Order fulfillment and expectation on the customer;
- Gather, analyze and report structured information, providing timely and accurate reporting for assigned accounts, as well as any other business requirements;
- Build effective linkages with remote Accenture team on relevant reporting and performance management areas;
- Cross functional team development, with continuous improvement of operational processes and relationships;
- Build strong working relationships with customer's staff by continually seeking opportunities to increase customer satisfaction and deepen client relationships.
What extra ingredients you will bring:
- Customer focus
- Personal Learning
- Perseverance
- Dealing with ambiguity
- Learning on the fly
- Drive for results
Education / Certifications:
- Grade 12 education with suitable administration experience and/or a relevant qualification
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