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The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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We’re looking for a strong, vibrant and self- disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. kay
A day in your life
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
What experience we are looking for?
- Grade: 12 (NQF Level 4) or equivalent
- 3 Years’ experience in a store managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding
go to method of application »
mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears.
The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each debtor by utilising a diverse array of legal and investigative services to effectively track down the debtor
Key responsibilities
Tracing:
- Effectively managing assigned cases for debtor profiling
- Utilizing a wide range of search engines, tools, and support services to optimise right party contact
- Tracing, locating and contacting absconded and delinquent customers to collect on arears
- Assertively handle calls to difficult debtors to ensure that all promise to pay (PTP) are honored
- Ensure quality of work is in line with service level agreements (SLA's)
- Maintaining strict compliance with all applicable laws and regulations governing debt collection practices
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts
- Conducting thorough and accurate debtor research and ensuring proper case preparation for contacting the right party
What are the requirements
- Grade: 12
- A minimum of 6 - 12 months Experience in Collections/Recoveries
- Recoveries Tracing Tools (TU direct, XDS etc.) experience (advantageous)
- Computer Literate (MS Office) an intermediate level
- Excellent written and verbal communication skills
- Self-motivated and target driven
- Problem-solving skills
- Persuasive / influencing skills
- High degree of accuracy
- Knowledge and Understanding of Collections Processes; Financial Services; POPI Act; National Credit Act (NCA); Debt Collections Act
- Night shift Trace Agents working hours: 11h30 - 20h30 (must have own reliable transport)
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Purpose
Manage rental payments and related functions by ensuring the capturing of rental invoices from landlords and performing reconciliations against supplier statements and lease management database.
key responsibilities
Capturing & Payments:
- Capture local and foreign rental supplier’s expenses on purchase order system (DAX) against correct cost centre/supplier.
- Ensure all EFT's are done timeously.
- Calculate turnover rental due.
Reporting & Recon:
- Prepare a Variance to Last Month report on a monthly basis and send to Finance Manager for review.
- Maintain electricity consumption reports and BEE certificates.
- Prepare and ensure turnover certificates are sent to landlords annually. Update and send turnover sales to landlords monthly.
- Perform a recon against the supplier statement and if variances found, follow up. Monitor rentals against the lease management database.
Requirements
Education:
- University Degree/ Diploma: Finance/Accounting.
Experience:
- 2-3 Years Relevant rental finance, preferably in creditors
- Experience with dealing with landlords and rentals
Knowledge/ Skills:
- Microsoft Office (Excel).
- Understanding of DAX (Purchase Order System).
- Understanding of In-House System Processes (Redworld).
- Understanding of Computer Accounting Systems.
go to method of application »
Our IT Store Projects Facilitator ensures that our stores are equipped with the right software and the right hardware at the right time.
If a fast-paced combination of admin, tech & project management is your niche, we’d love to chat!
A day in your life?
- Setting up and testing of new IT hardware & software devices being rolled out into our Mr Price Group retail stores
- Follow rollout program and manage changes made into all our Mr Price Group stores environment.
- Vendor and supplier liaison (Internal & external)
- Documenting changes by updating schedules, test results,
- Asset maintenance & management by way of Preventative maintenance programs and asset tracking toolsets.
What experience we’re looking for?
- IT Qualification or certificate
2 years’ IT experience setting up/working with the following:
- Peripheral devices e.g., card machines and iPad’s
- Point of Sale hardware & software
- General Networking (Routers, switches)
- Project management and ability to work within deadlines
- Great admin & documentation skills
- Great communication(telephone etiquette), admin & documentation skills
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Purpose
The Credit Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of Mr Price Money’s in-store strategic objectives.
The key focus of this role will include the demonstration of outstanding customer service, selling skills and the promotion of credit applications offered by Mr Price Money
Key responsibilities
Customer Experience:
- Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance
- Actively strive for quick complaint resolution and the avoidance of escalation of issues
- Build and maintain internal and external customer satisfaction.
- Promote and/or market credit to customers
- Efficiently drive credit applications in store
- Successfully meet and/or exceed monthly credit targets efficiently
- Achieve and/or exceed daily sales goal by cross selling and promoting additional products and service
Administration:
- Assisting customers to complete credit applications utilizing iPads
- Maintain working knowledge of store’s policies and procedures
- Maintain knowledge of current sales, sales promotions and campaign related requirements
- Efficiently perform department tasks including creating displays and processing transactions
- Assist store managers/associates to identify and resolve issues in the store
- Maintains high level of personal integrity (e.g., practices and policies, work, high levels of attendance and personal appearance, schedule, accurate timekeeping records, etc.).
Product:
- Provide accurate product information to all customers when needed
- Enhance product knowledge utilizing resources available
- Maintain updated knowledge on all product related concepts
requirements
Education:
Experience:
- A minimum of 1 years’ experience in a similar role
Knowledge/ Skills:
- Selling skills essential
- Sales experience in the retail industry
- General administrative skills
- Knowledge of merchandising and stock management
- Customer service orientation and focus
Closing date: 26 July 2023
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Purpose
Mr Price Money is looking for an energetic person who is passionate about retail, investigations, who is analytical and has an eye for detail.
The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.
Key responsibilities
Customer Experience & Sales:
- Engage with prospective customers to present information and explain available products
- Persuades potential customers to purchase a product
- Explain products and prices, and answer questions from customers
- Drive sales through upselling products based on customer's needs analysis and preferences
- Maintain updated knowledge on all product related concepts
Administration:
- Facilitate and manage the out-of-box failures (OBF) and repair policies
- Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, remerchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions
- Maintain cellular kiosk including updating display, ensuring tidiness at all times
- Facilitate stock receiving process and ensure all merchandise is represented on the floor
- Train customers on the set-up, operation, and maintenance of mobile devices and accessories
requirements
Education:
Experience:
- 1-2 years relevant experience in a similar role
Knowledge/ Skills:
- Sales
- Customer orientation
- Attention to detail
- Problem solving
Closing Date: 26 July 2023
go to method of application »
Purpose
Mr Price Money is looking for an energetic person who is passionate about retail, investigations, who is analytical and has an eye for detail.
The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.
Key responsibilities
Customer Experience & Sales:
- Engage with prospective customers to present information and explain available products
- Persuades potential customers to purchase a product
- Explain products and prices, and answer questions from customers
- Drive sales through upselling products based on customer's needs analysis and preferences
- Maintain updated knowledge on all product related concepts
Administration:
- Facilitate and manage the out-of-box failures (OBF) and repair policies
- Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, remerchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions
- Maintain cellular kiosk including updating display, ensuring tidiness at all times
- Facilitate stock receiving process and ensure all merchandise is represented on the floor
- Train customers on the set-up, operation, and maintenance of mobile devices and accessories
requirements
Education:
Experience:
- 1-2 years relevant experience in a similar role
Knowledge/ Skills:
- Sales
- Customer orientation
- Attention to detail
- Problem solving
Closing Date: 26 July 2023
go to method of application »
Your purpose & key responsibilities
Are you driven, have high energy levels and extremely passionate?
Mr Price Home is on the hunt for an experienced Homeware Buyer. Your key objectives as a Buyer would be to build a balanced assortment of merchandise which appeals to our customer and ensures maximum profit for your department is achieved.
Reporting into a Senior Buyer, this high paced role requires your high energy levels and eye for product to develop a product strategy that will ensure the company gains maximum profitability. Collaborate with your merchandise planner who will help you to determine the product strategy for your dept. for the season. You will negotiate with suppliers on aspects of price, fabrication and delivery dates. You will also collaborate with other functional areas such as trend and design, quality, resourcing, marketing, visual merchandising and supply chain to enable you to meet your portfolio objectives.
Requirements
- Relevant degree or diploma (Interior/Fashion Design, Retail Business Management, Textile, Consumer Science)
- 3-5 years buying or related experience (homeware advantageous)
- Knowledge of merchandise systems/ applications
- Textile & fabrication knowledge
- Strong verbal and written communication including negotiation skills
- Intermediate to advanced level of proficiency in MS Office
- Creative inclination
- Able to work well under pressure
- Passionate about homeware products
- Experience with pattern and design (advantageous)
- Driver’s license (advantageous)
go to method of application »
Purpose
mrpmoney is looking for a Night Shift Collections Team Manager to manage and lead their collections department.
The Team Manager will provide support and development for the continued improvement towards achieving high performance, targets, efficiency, productivity and supporting the operational management of the department.
Your key responsibilities
- Oversee the collections portfolio and ensure an effective reporting framework is established to measure and monitor operational performance of all associates within the shift.
- Manage MPFS collection and recovery in the contact centre with the day-to-day collections and recovery and business administration
- Minimize bad debt write off by effectively supervising the productivity and performance of MPFS collection and recovery
- Coaching and mentoring of staff to optimize the engagement with the debtor and to ensure to ensure procedures and regulations are adhered to
- Ensure a positive working relationship during all collections interactions is maintained with the customer and all associates meet QA targets
- Managing of the team's performance and development to ensure key deliverables are met and talent is retained within the business.
- Sets expected performance standards and targets for collections associates based on quantifiable metrics, revising when necessary, to ensure performance consistent with group expectations for customer service.
- Forecast and analyse data against target thresholds on a daily, weekly and monthly basis.
- Report on performance to management and associates on financial actuals vs budget to provide understanding to business on department's growth
- Provide clear leadership and communication to promote superior team work
- Ability to work under pressure – overtime when required
- Additional duties to open and lock premises when required
What are the requirements
- Grade 12
- NQF level 5 and above in the relevant field of study (advantage)
- 3- 5 years’ supervisory/management experience in unsecured collection and recovery contact center
- Night shift Team Manager, working 11h30 – 20h00 Monday - Friday and alternate Saturdays from 08h00 – 13h00
- Strong leadership and interpersonal skills with an ability to influence at all levels
- Knowledge and Understanding of Collections Processes; Financial Services; POPI Act; National Credit Act (NCA); Debt Collections Act
go to method of application »
Purpose
Are you ambitious, have high energy levels, a natural planner and an innovative and strategic thinker? Miladys, a trading division of the Mr Price Group is currently looking at hiring a Location Planner. A Location Planner’s main objective is to plan and execute a balanced store contribution plan in order to maximise sales and profit.
Key responsibilities
- To understand and monitor current trade in order to initiate action to increase sales;
- To collaborate and build a strong relationship with the merchandise planner in order to provide a product assortment solution specific to each store and to capitalize on any store opportunities.
- Collaborate with allocators to ensure that the stock is allocated appropriately and out of stock situations are avoided;
- To analyze past seasons performance at a store level by department / category to determine a proposed strategy;
- Develop a pre-season plan in line with the department’s merchandise plan;
- Prepare a zero based plan in order to identify missed opportunities in stores;
- Support the merch and operations teams in ensuring all budgets are met.
Requirements
- Relevant degree
- 3 years industry related experience
- Fluent in Excel
go to method of application »
Your day to day responsibilities:
- Supporting the Store Manager in driving Sales and Turnover
- Creating and delivering an excellent customer shopping experience
- Motivating and inspiring your team members to work hard and push for sales
What are the requirements?
- Grade 12 is required
- 1 year of Supervisory experience is required in this role, experience leading a team will be an added advantage
- A passion for homeware
go to method of application »
Purpose
We’re looking for a strong, vibrant, and self- disciplined Store Supervisor to support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.
A day in your life?
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
What experience we’re looking for?
- NQF level 4 (Grade 12) or equivalent.
- 1-2 Years' experience in retail (supervisory experience advantageous).
- Sales & service management.
- Computer literacy.
- Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
We’re looking for a strong, vibrant and self- disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
A day in your life
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
What experience we are looking for?
- Grade: 12 (NQF Level 4) or equivalent
- 3 Years’ experience in a store managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Purpose
We’re looking for a strong, vibrant, and self- disciplined Store Supervisor to support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.
A day in your life?
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
What experience we’re looking for?
- NQF level 4 (Grade 12) or equivalent.
- 1-2 Years' experience in retail (supervisory experience advantageous).
- Sales & service management.
- Computer literacy.
- Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Your day to day responsibilities:
- Supporting the Store Manager in driving Sales and Turnover
- Creating and delivering an excellent customer shopping experience
- Motivating and inspiring your team members to work hard and push for sales
What are the requirements?
- Grade 12 is required
- 1 year of Supervisory experience is required in this role, experience leading a team will be an added advantage
- A passion for homeware
go to method of application »
Your purpose
Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Your day to day responsibilities:
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
What are the requirements?
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Purpose
The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.
Key responsibilities
Sales & Product Knowledge:
- Engage with prospective customers to present information and explain available products
- Persuades potential customers to purchase a product
- Explain products and prices, and answer questions from customers
- Drive sales through up-selling products based on customer's needs analysis and preferences.
- Train customers on the set-up, operation, and maintenance of mobile devices and accessories
- Maintain updated knowledge on all product related concepts.
In-Store Operations:
- Facilitate and manage the out-of-box failures (OBF) and repair policies.
- Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, re-merchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions.
- Maintain cellular kiosk including updating display, ensuring tidiness at all times. Facilitate stock receiving process and ensure all merchandise is represented on the floor.
Requirements
Education:
Experience:
- 1-2 Years Direct Sales Experience
- Mobile Sales Experience (Advantageous)
Knowledge/ Skills:
31st July 2023
go to method of application »
Purpose
The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.
Key responsibilities
Sales & Product Knowledge:
- Engage with prospective customers to present information and explain available products
- Persuades potential customers to purchase a product
- Explain products and prices, and answer questions from customers
- Drive sales through up-selling products based on customer's needs analysis and preferences.
- Train customers on the set-up, operation, and maintenance of mobile devices and accessories
- Maintain updated knowledge on all product related concepts.
In-Store Operations:
- Facilitate and manage the out-of-box failures (OBF) and repair policies.
- Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, re-merchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions.
- Maintain cellular kiosk including updating display, ensuring tidiness at all times. Facilitate stock receiving process and ensure all merchandise is represented on the floor.
Requirements
Education:
Experience:
- 1-2 Years Direct Sales Experience
- Mobile Sales Experience (Advantageous)
Knowledge/ Skills:
31st July 2023
go to method of application »
Purpose
The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.
Key responsibilities
Sales & Product Knowledge:
- Engage with prospective customers to present information and explain available products
- Persuades potential customers to purchase a product
- Explain products and prices, and answer questions from customers
- Drive sales through up-selling products based on customer's needs analysis and preferences.
- Train customers on the set-up, operation, and maintenance of mobile devices and accessories
- Maintain updated knowledge on all product related concepts.
In-Store Operations:
- Facilitate and manage the out-of-box failures (OBF) and repair policies.
- Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, re-merchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions.
- Maintain cellular kiosk including updating display, ensuring tidiness at all times. Facilitate stock receiving process and ensure all merchandise is represented on the floor.
Requirements
Education:
Experience:
- 1-2 Years Direct Sales Experience
- Mobile Sales Experience (Advantageous)
Knowledge/ Skills:
31st July 2023
Method of Application
Use the link(s) below to apply on company website.
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