Current Vacancies at RMB - Rand Merchant Bank

Job Description

Design, development and maintenance of the knowledge, information management and business intelligence by looking at document requirements and validating with stakeholders, design and generate reports to give analytical and quantitative insight to business in order to make improved operational, tactical and strategic decisions to improve efficiencies in the business.

• Business Intelligence Data Management.
• Manages risks in own area of responsibility.
• Ensure development and continuous value add improvement to operational processes.
• Compile reports that track progress and guide business to make informed decisions.
• Participate in planned activities that are appropriate for own development.
• Display and encourage an appreciation of teamwork and inclusivity.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Control expenditure and identify process improvements to contain and reduce costs.
• Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Manage Business Intelligence Report and Dashboards.
• BI Data Analysis for Business Improvements.
• BI Operational Execution BI Analyst.
• BI Project Implementation and Ad-hoc Service Projects.
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
• Anticipate consequences and adapts problem solving based on continual feedback.
• Adapt communication styles to meet the needs of different audiences.
• Verbalise in written form the user requirement so that the user is able to track and signoff the requirement.
• Engage with the business to understand their strategic goals and what reports are required to enable them to monitor and track performance and guide future decision making Identify interesting trends.
• Use problem solving skills to challenge outdated or inefficient processes where possible with as little impact on the end user as possible.
• Display persistence and problem solving in resolving bottlenecks and obstacles.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Maintain a positive attitude and respond openly to feedback.
• Handle stress in ways that do not negatively impact others.
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
• Take ownership of personal career development leveraging formal and informal opportunities.
• Review client transacting behaviour regarding Products, Processes and Services (including the fulfilment of it) in order to identify product gaps and to close the gaps.
• Utilising various reporting tools to analyse the clients’ previous transacting behaviour and seeking suitable and effective solutions accordingly.

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Job Description

To perform the day-to-day oversight of the administration and conduct of the collective investment scheme to ensure the safekeeping of the unit holders (investor), in compliance with the act, deed and subordinate regulation

• Work with project managers to proactively assess Fiduciary Risks within new business initiatives and products Identify and utilise opportunities to assess and improve own performance
• Optimise work through the application of learning experiences
• Build and maintain stakeholder relationships
• Investigate new ways to optimise processes
• Flag opportunities to migrate to platform and supports the use of technology in process and system improvements
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Analyse and document economic conditions affecting industry and / or segments
• Keep up-to-date with market developments, new commercial products and all other areas that can affect the markets, e.g. movements in the economies of relevant countries, considering how the economic implications of factors such as natural disasters, weather, wars, etc., might affect the performance of companies and funds
• Provide subject matter expertise and maintain expert knowledge on local legislation, financial instruments and specific investment products
• Identify potential metrics to measure Key Risk Indicators for Fiduciary Risk
• Maintain and upload accurate and timeous scanning of all documentation on the system
• Prepare basic trust documents governing different transactions (trustee resolutions, donation agreements, loan agreements, compliance documents etc.) in compliance with business objectives
• Contribute to teamwork and inclusivity within own team
• Deliver customer service through adherence to quality service standards

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Job Description

Responsible for developing innovative, reusable competitive solutions and contribute actively to a collaborative Developer community

Works closely with BDMs and Delivery Heads to make recommendations on the use of new and emerging technologies, which provide the competitive advantage and a clear technical roadmap

Maintain stability of all technical platforms

• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries quickly and effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC)
• Support development environments
• Responsible for coding standards and peer reviews Comply, understand and implement all steps within IT development

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Job Description

To create testing procedures for complete programs within a suite of programs

To provide input into test plans, writing test cases and conducting testing

• Deliver against operational and cost targets
• Prioritise resource allocation to minimise and reduce wastage
• Monitor costs for the financial year according to the operational plan
• Allocate and approve expenditure
• Review cost reports and resolves or explains variances to the budget
• Identify, control and escalate potential risks that may lead to increased costs
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Build relationships that allow for the managing of expectations, the sharing of knowledge and diverse
• insights, and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Create test plan to include environments, number of resources to be assigned to the project, high level test case and highlight the risks and assumptions
• Create the test procedure to be followed when executing the test cases
• Create design steps from test cases in the Quality Centre
• Execute system validation plans and liaise with the Business Analysts and technical teams in order to compile test scripts
• Execute all test activities for allocated projects
• Coordinate and execute all allocated test activities for projects
• Prepare and submit test plans for sign-off
• Ensure alignment between test environment and production environment
• Treat production issues as first priority
• Compile defect reports to highlight to the Stakeholders the number of issues raised
• Assess own performance against competencies and skills required delivery
• Identify development needs and select effective solutions to address own development need
• Prepare a personal development plan with management to implement and review as required
• Monitor own progress against development plan and measure impact of results
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team 

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Job Description

To drive Transactional Banking growth and product penetration via business development and cross sell in the organisation’s target customer sectors with existing clients.

• Foster strong relationships with existing clients to understand the clients objectives, and market relevant product-based solutions to the clients’ needs to enable them to maximise their cashflow position, i.e., optimise their payables and receivables
• Develop and implement plans to promote transactional banking products and services within target customer sectors
• Identify the opportunities to optimise the businesses working capital and cash management requirements more broadly and bring in other specialists as necessary 
• Focus on assisting all corporate clients to interact more efficiently with the bank, as well as the promotion of new products and solutions where appropriate. 
• Identify existing and developing trends within the client’s environment and anticipate queries that may arise
• Implement defined Service Action Plans, use data driven insights and performance monitoring
• Action cash management reports to avoid loss of revenue by ensuring that all new and existing accounts are correctly linked
• Incorporate potential client queries into sound client service plans aligned to the client’s business needs.
• Lead all proactive transactional banking related matters with the client
• Identify cross-selling opportunities within the existing client base and collaborate with internal stakeholders to execute cross-selling initiatives and strategies
• Promote bundles banking solutions to clients to maximise revenue and deepen client relationships
• Collaborate closely with Coverage as the escalation point for clients’ transactional banking related matters
• Work closely with the client service suite to derive insights into the types of queries being raised by the client, and act as an escalation point for the client when queries logged by the client are not resolved accurately and timeously.
• Support and/or facilitate documentation requirements to execute the client’s credit-related activities (including, but not limited to credit application, credit facilities loading or reduction, commitment fees age analysis and invoicing, excess reports and general facilities utilisation reporting), with input from the Relationship Manager Leverage existing client relationships to drive initiatives, ensuring optimal utilisation of banking products and services to meet client needs while maximising revenue generation
• Conduct regular portfolio reviews to assess profitability and identify areas for improvement
• Ensure compliance with regulatory requirements and internal policies related to transactional banking activities
• Maintain and update client mandates including account signatories, resolutions, and telephonic mandates
• Set the client service engagement plan for managing the Clients within the allocated portfolio, distinguishing the sub-segments and their unique requirements (e.g., priority Clients) 
• Set specific goals and objectives for each customer and develops a roadmap of meeting these goals and objectives per client
• Forecast and assess the Client’s volume of business transactions and ensure the maintenance of these volumes each month

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Job Description

To perform complex work tasks that support front office teams with the fulfilment of the processing functions of confirmations, settlements, and reconciliations across the various product sets and in understanding the processes support with the management of query remediation in the trade life-cycling and other day-to-day processing, ensuring timely escalation, to minimize risk

• Display accuracy and attention to detail in ensuring settlements are correctly processed in line with minimum standards
• Monitor system alerts to confirm that settlements occurred successfully
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work
• Ensure adherence to the established procedures, ensures accuracy and validity of all details of each trade transaction executed by a trader
• Ensure transactions not executed by a trader are accurately reflected in the system
• Facilitate timely and accurate communication/notification of trades to the relevant parties.
• Ensure all trades executed in the trading system are processed in the company’s internal accounting system to prevent incorrect transaction or position data from being sent to various internal systems or reflected on reports which use data from the accounting system.
• Analyse previous day's Exception Report and attend to any open items Investigate and resolve open exception items and escalate to relevant stakeholder(s) for resolution
• Perform various daily reconciliation’s and investigate reconciliation breaks.
• Perform mapping needed in order to reconcile across systems.
• Responsible to reconcile positions daily and follow-up with Front Office if there are any issues.
• Understand process flows in order to identify which systems are causing mismatches and propose possible solutions
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Establish relationships with relevant individuals and departments to deliver on work expectations
• Adhere to relevant service level agreements to build trust in the relationship
• Compile reports that track progress and guide business to make informed decisions
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Ensure skills are transferred in specific functions
• Provide on the job coaching and guidance

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Job Description

To manage the development of innovative product solutions for all identified segments and ensure that existing products and solutions are effectively delivered and provide organisation and client value

To manage and facilitate the product development process from concept through to product launch, maintaining a focus on identifying and meeting market requirements and achieving corporate business and product objectives

• Initiate dialogue to build professional working relationships with all stakeholders displaying excellent abilities to listen, advise, influence, negotiate and present at all levels
• Lead and facilitate difficult conflict situations into consensual agreements
• Integrate opinions and information provided by various sources to make strategic decisions
• Adapt communication styles to meet the needs of different audiences
• Continually scan the industry to identify opportunities to create strategic partnerships with key individuals and bodies
• Establish and maintain product pricing governance and compliance frameworks with due consideration of market trends and including assessments regarding settlement risks credit and capital utilisation
• Engage in pricing in collaboration with the relevant segments or coverage teams
• Monitor product cost structures and market penetration versus the cost of product delivery
• Improve efficiencies to reduce operational risks and cost to serve
• Ensure adherence to compliance requirements and that the team is competent and updated on compliance risk and process training
• Develop risk mitigation strategies within area of responsibility
• Monitor track and analyse error rates loss events and service failures to implement risk mitigation strategies
• Continuously collaborate with Legal Risk Compliance and Fraud
• Deploy and manage a proactive and disciplined product management approach including identifying new product offerings, gathering market requirements, determining business-case and feasibility, ccoping and defining new products at high level, evangelising new products within the company, building product roadmaps working to a critical path and ensuring all products are produced on schedule
• Ensuring products are within price margins and up to standard
• Take into considerations various factors that influence the product lifecycle
• Engage in product differentiation and detailed product planning
• Acquire data information knowledge and business intelligence
• Assess internal end-to-end product processes effectiveness regulatory economic political and social drivers across multiple jurisdictions
• Interpret the intelligence acquired for value creation
• Identify new opportunities through understanding the impact of the environment on the current and future product competitiveness
• Develop innovative product solutions and new processes procedures and services, or enhancements to existing products
• Select appropriate channels through which products or functionality will be delivered
• Scope the high level product requirements for those channels
• Source product or product capabilities from other business units within FirstRand or from their participles to include these in RMB CBs value proposition to clients where applicable
• Provide input into marketing training and process documentation
• Initiate and develop marketing strategies in close collaboration with a centralised marketing function, the sales team and other relevant stakeholders
• Define and document the detailed product implementation roadmap
• Create Business Requirement Specifications work requests etc.
• Scope and define new products and enhancements at a detailed level with relevant stakeholder engagement
• Ensure that deliverables are produced on schedule working within a critical path
• Take full responsibility for performance management of all direct reports managing their performance in relation to quality standards and agreed benchmarks and objectives focusing on all aspects of sound people management
• Engage in recruitment development, performance management, remuneration and rewards, career path planning, on the job training, coaching, and mentoring
• Ensure appropriate levels of management and accountability
• Motivate, delegate, and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative
• Work with the team to actively grow their skills and lead them in operational excellence

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Job Description

To manage the life-cycle of a transaction and mitigate associated operational risks

• Coordinate and participate in any ad hoc project as required
• Read and understand legal agreements in order to draw up an amortisation schedule and book deals 
• Derive payment amounts from the legals and amortisation schedule 
• Prepare notification to clients and submit payments to team leader for approval
• Ensure all legal requirements are fulfilled before draw down can occur
• Ensure all ongoing deal management tasks are performed in line with the legal agreements
• Settle all instruments on the correct systems
• Clear reconciliation and exception report items within SLA timeframes
• Respond to queries from internal and external stakeholders
• Prepare financial statements, investor reports and other reports required by the regulators
• Continually look for ways to enhance efficiencies
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are
• consistently and accurately maintained
• Stay relevant and up to date with legislations and new development
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time-frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Continually share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

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Job Description

• To manage the development of innovative product solutions for all identified segments and ensure that existing products and solutions are effectively delivered and provide organisation and client value
• To manage and facilitate the product development process from concept through to product launch, maintaining a focus on identifying and meeting market requirements and achieving corporate business and product objectives
• Initiate dialogue to build professional working relationships with all stakeholders displaying excellent abilities to listen, advise, influence, negotiate and present at all levels
• Lead and facilitate difficult conflict situations into consensual agreements
• Integrate opinions and information provided by various sources to make strategic decisions
• Adapt communication styles to meet the needs of different audiences
• Continually scan the industry to identify opportunities to create strategic partnerships with key individuals and bodies
• Establish and maintain product pricing governance and compliance frameworks with due consideration of market trends and including assessments regarding settlement risks credit and capital utilisation
• Engage in pricing in collaboration with the relevant segments or coverage teams
• Monitor product cost structures and market penetration versus the cost of product delivery
• Improve efficiencies to reduce operational risks and cost to serve
• Ensure adherence to compliance requirements and that the team is competent and updated on compliance risk and process training
• Develop risk mitigation strategies within area of responsibility
• Monitor track and analyse error rates loss events and service failures to implement risk mitigation strategies
• Continuously collaborate with Legal Risk Compliance and Fraud
• Deploy and manage a proactive and disciplined product management approach including identifying new product offerings, gathering market requirements, determining business-case and feasibility, ccoping and defining new products at high level, evangelising new products within the company, building product roadmaps working to a critical path and ensuring all products are produced on schedule
• Ensuring products are within price margins and up to standard
• Take into considerations various factors that influence the product lifecycle
• Engage in product differentiation and detailed product planning
• Acquire data information knowledge and business intelligence
• Assess internal end-to-end product processes effectiveness regulatory economic political and social drivers across multiple jurisdictions
• Interpret the intelligence acquired for value creation
• Identify new opportunities through understanding the impact of the environment on the current and future product competitiveness
• Develop innovative product solutions and new processes procedures and services, or enhancements to existing products
• Select appropriate channels through which products or functionality will be delivered
• Scope the high level product requirements for those channels
• Source product or product capabilities from other business units within FirstRand or from their participles to include these in RMB CBs value proposition to clients where applicable
• Provide input into marketing training and process documentation
• Initiate and develop marketing strategies in close collaboration with a centralised marketing function, the sales team and other relevant stakeholders
• Define and document the detailed product implementation roadmap
• Create Business Requirement Specifications work requests etc.
• Scope and define new products and enhancements at a detailed level with relevant stakeholder engagement
• Ensure that deliverables are produced on schedule working within a critical path
• Take full responsibility for performance management of all direct reports managing their performance in relation to quality standards and agreed benchmarks and objectives focusing on all aspects of sound people management
• Engage in recruitment development, performance management, remuneration and rewards, career path planning, on the job training, coaching, and mentoring
• Ensure appropriate levels of management and accountability
• Motivate, delegate, and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative
• Work with the team to actively grow their skills and lead them in operational excellence

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Job Description

Performs onsite hardware software and peripheral updates and repairs in an organization.

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Manage IT Service Level Agreements by ensuring cost saving against Investment of delivery return.
• Drive business profitability in the context of cost management through Information technology solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements.
• Deliver exceptional IT Support service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements.
• Provision of an efficient IT administration service through careful and timeous planning, reporting and updating of all related information.
• Manage service desk and incidents to provide efficient IT support, aligned to SLA's and agreed standards.
• Manage designated product development projects from inception to final execution, including post
• implementation evaluation.
• Minimise system downtime through pro-active monitoring and planning; Ensure trending and minimisation of recurring problems.
• Maintain relevant systems to ensure integrity of data / functionality - (amongst other) by ensuring Anti Virus is installed on all PC's, all patches up to date, PC names up to date, server connections accurate and proactively provide system maintenance and support solutions.
• Support peers and colleagues across IT functions through knowledge management / sharing / mentoring /coaching.
• Manage personal development to increase own skills and competencies .