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SAS (pronounced "sass") once stood for "statistical analysis system." It began at North Carolina State University as a project to analyze agricultural research. Demand for such software capabilities began to grow, and SAS was founded in 1976 to help customers in all sorts of industries - from pharmaceutical companies and banks to academic...
About the job
This position is an integral part of SAS’ long-term relationship with its customers, and the efforts put forth by this individual will directly impact contract renewal, reduction in churn and a healthy business relationship.
Desired background:
Areas of responsibility:
About the job
The Technical Support team is looking for a Senior Technical Support Account Manager who will provide post-sales support across enterprise-class SAS business software applications and/or solutions for strategic customers as assigned and serve as an advocate and escalation point for the customer acting as a liaison between all SAS divisions. Provide input and guidance during the customer lifecycle and contributes as a stakeholder to the success of the customer’s relationship with SAS. you will:·
Required Qualifications
Preferred Qualifications
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