Current Vacancies at Shoprite Group of Companies

Purpose of the Job    

The successful candidate must warmly welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed and that messages are delivered to the right staff without delay.

Key performance areas will include switchboard management and reception.

Job Objectives    

• Answer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested. 
• Relay messages to the proper location within the organization, which may entail writing down the contact details of the person who called and providing it to the relevant individual.
• Manage boardroom bookings.
• Receive all company mail and deliver it to the right person
• Maintain and update company’s phone directory and ensure switchboard systems work effectively at all times.
• Conduct administrative tasks.
• Keep a safe and clean reception area by complying with procedures, rules, and regulations.
• Assisting clients with stock collections and payments.

Qualifications    

• Grade 12 qualification

Experience    

• 1+ year experience as a receptionist and working with switchboard.

Knowledge and Skills    

• Knowledge of switchboards and phone systems
• Excellent telephone etiquette and good language skills
• Good communication skills both verbal and written.
• Punctual and must be able to work under pressure
• Fluent in English as well as at least one other official language
• Computer-literate (Excel/word)
• Excellent typing skills

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Purpose of the Job    

Loss Prevention in retail entails the minimising of theft and shrinkage, safeguarding store personnel and assets, and intervention where security incidents occur. This multifaceted approach includes, amongst others, surveillance systems, access control measures, security personnel deployment, technology solutions, a focus on excellent customer service, and collaboration with law enforcement. 

Key components of Loss Prevention: 

• Surveillance tools, such as CCTV cameras and electronic article surveillance tags, deterrence of theft, countermeasures, and identifying suspicious activities. 
• Access control measures restrict entry to sensitive areas, ensuring authorised personnel-only access. 
• Collaboration with law enforcement facilitates incident reporting, and information sharing. 
•  As a recognized authority of Retail Loss Prevention Technologies, the solution architect strategically advises and shapes requirements for loss prevention platform solutions and creates high quality data, application and technology architectures in support of the business requirements and leads the realization of the design into the final solution implementation. Expert subject matter knowledge of Infrastructure Platforms, retail networks and associated security and loss prevention as applicable to the Retail business domain is essential

Job Objectives    

• Define and continuously improve the loss and prevention platforms architecture framework and solution architecture modeling standards. 
• Define and create solution level loss and prevention architecture models that are aligned with business blueprints, non-functional requirements, delivery constraints, data, application and technology standards. 
• Provide expert loss and prevention guidance, ensure solution architectures and designs are in line with the infrastructure platforms architecture domain strategy and technology standards and conduct architecture and design reviews as part of the Architecture Review Committee. 
• Contribute to solution architecture and design standards and SDLC governance requirements. 
• Develop and maintain an understanding of the business strategy and changes to business priorities. 
• Define a structured loss and prevention architecture approach and methodology for capturing the key views of the enterprise. 
• Architect the next-generation loss and prevention framework developed on a group of core technologies.  
• Align to the enterprise data reference architecture in support of the enterprise and regulatory information governance needs such as Information Security, Enterprise Information Management, POPI, PCI, etc. 
• Identify, define and communicate standards, guidelines, formats, meta-models, policies, best practices, and governance practices for loss and prevention architectures and designs. 
• Ensure that the loss and prevention platforms approach integrates into the methodologies and processes of the rest of the Enterprise Architecture team. 
• Stay abreast of best practices and / or new developments in loss and prevention and related disciplines and drive adoption as deemed appropriate.
• Analyze business requirements and create related infrastructure platforms architectures and designs for the baseline (“as is”) and target (“to be”) solution architectures. 
• Define loss and prevention architecture governance processes and quality compliance criteria. 
• Perform quality assurance checks on loss and prevention Architectures and Designs and enforce quality compliance criteria to set policies and standards. 
• Perform quality checks on existing loss and prevention Architectures and Designs to identify potential business risks areas and make re-engineering recommendations. 

Qualifications    

• Degree in Information Systems / B Sc Computer Science
• TOGAF certification
• Infrastructure / Data centre Certified Professional (CCNP or VCE-CIAE or VCP6-DCV)  

Experience    

• Working experience within the IT industry. 
• Experience with infrastructure platforms, retails store and distribution centers,, IT security and cloud architectures. 
• Retail industry experience with an understanding of retail business processes. 
• Experience in architecting IT Infrastructure and Security programs with detailed understanding Technology Frameworks. 
• Experience in Information Security regulatory frameworks eg. PCI DSS, POPI, GDPR. 
• Experience in relevant National Institute of Standards and Technology (NIST) standards 
• Experience with all aspects of IT projects from business analysis, architecture, system analysis and design through development, testing, 

Knowledge and Skills    

• Architecture and design of IT Infrastructure. 
• Experience with cloud architecture, including AWS and Azure 
• Proven experience creating technology platforms, building and maintaining reliable and scalable solutions as well as experience working with varied forms of data infrastructures 
• Software development frameworks and methodologies (Agile, Scrum, TOGAF, etc.) 
• Strong analytical, problem-solving and logical skills 
• Strong senior stakeholder management skills 
• Excellent teamwork, interpersonal skills 
• Out of the box thinker (lateral) 

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Purpose of the Job    

The purpose of the Assistant Divisional Finance Manager is to support the Divisional Finance Manager with the operational and strategic financial management of the division. This role includes leading and guiding aligning the service delivery of insurance and the financial control teams with financial strategies with business objectives, ensuring meticulous financial management, and contributing to the overall success of the organization.

As a qualified Chartered Accountant (SA) this role encompasses comprehensive financial responsibilities, including accounting, budgeting, auditing, reporting, financial management practice development, and ensuring adherence to financial processes and regulatory standards. The role requires a proactive, results-driven individual with strong financial acumen, leadership skills, and the ability to navigate diverse financial functions efficiently.

Job Objectives    

General Accounting, Budgeting, Auditing and Reporting

• Partner with the Divisional Financial Manager to prepare and provide guidance on annual Divisional budgets and quarterly forecasts to monitor financial performance.
• Calculate management provisions for interim and year end to ensure all expenses and income are recorded within the financial year.
• Calculate management provisions for obsolete stock to ensure accounting at net realizable value.
• Conduct viability assessments for lease renewals and new store openings, determining whether to renew or close existing store leases and evaluating the profitability of potential new stores.
• Prepare and analyze NCR (National Credit Regulator) and FSRA (Financial Services Regulatory Authority Financial) compliance reporting stats to ensure compliance with governance processes.
• Perform monthly debtors book provision adjustment in accordance with accounting standards.
• Maintain oversight of the interim and year end audit process to ensure compliance with relevant financial accounting procedures or processes.
• Prepare monthly management reports and ad hoc financial reports as and when required.
• Perform variance analysis reporting for management to provide analytical insights into business performance.

Insurance Management and Accounting

• Manage end-to-end insurance accounting process (i.e., reconciling GL to Bordereaux) to ensure alignment and accuracy of data and determine Profit and Loss (P&L) performance of the insurance business.
• Prepare Bordereaux reports to the Insurance License Holder to ensure availability, consistency, and alignment on insurance data.
• Process Insurance cell-captive management accounts.

People Management

• Lead, coach, mentor, and manage the Divisional Insurance and Finance Control team to ensure high competence and delivery of individual and team objectives.
• Lead and articulate overall team vision and strategy in partnership with senior leadership and the team.
• Define the roadmap, prioritisation, and long-term sustainability plan of all strategic activities withing the team.
• Drive overall team maturity and effective resourcing to efficiently deliver on tasks, identifying and encouraging areas of growth.
• Manage overall in the team workforce planning, performance, and new talent acquisition to ensure the team is empowered to achieve operational and project objectives.
• Report to senior leadership on overall projects or workstream progress, budgets, vendor engagements and key challenges.
• Ensure that directives provided by the senior leadership team are effectively implemented and followed through.
• Foster a culture of accountability and efficiency within the team.
• Practice Development: Insurance and Financial Accounting
• Collaborate with the DFM to design, develop and implement sound accounting and insurance practices, processes, ways-of-working and standards to ensure align with industry best practices and company standards.
• Ensure the team adheres to relevant regulations, policies and procedures for audits, accounting and insurance management.
• Oversee insurance and financial control practices developments, relevant training and growth opportunities, providing guidance and mentorship on stakeholder engagements.

Import/Exports Accounting

• Manage end to end monthly GL imports process to ensure the POS is balancing with accounting system to balance the month-end.
• Oversee the stock imports/exports accounting process amongst various African countries to ensure alignment in GL posting.
• Ensure the implementation of new import rules into the accounting system to maintain updated records within the system.
• Prepare BPC input schedules monthly, ensuring alignment and accuracy of data between systems for group consolidation.
• Review financial statements and facilitate sign off prior to audit clearance for compliance and resolve any related audit queries alongside the DFM.

Vendor Engagements and Supplier Support

• Load new vendors/suppliers to the relevant system, ensuring accuracy of details, agreements, and validating relevant documents.
• Resolve and/or oversee the resolution of queries, supporting processes, solutions and projects pertaining to financial management.

Qualifications    

• BCom Accounting degree or an equivalent CA (SA) undergraduate qualification at a SAICA accredited university – (essential)
• Qualified Chartered Accountant (SA) - (essential)
• +1-year post article experience - (essential) +4 years' experience in an accountant role with people management skills, supervising the delivery of an accounting management function - (essential)
• Advanced Microsoft Excel skills - (essential)
• Retail background – (beneficial)
• SAP, BPC and NAV Dynamics or similar accounting – (beneficial)
• Forex exposure experience – (beneficial)

Experience    

Knowledge and Skills    

• SAP, BPC and NAV Dynamics or similar accounting – (beneficial)
• Forex exposure experience – (beneficial)

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Purpose of the Job    

As a Brand Manager within our Marketing Department, you will play a pivotal role in shaping and enhancing our brand identity across all franchise locations and segments. The successful candidate will be responsible for developing and executing comprehensive brand strategies that resonate with our target audience, drive customer loyalty and to ensure sustainable customer growth, and contribute to the overall success of the business. 

Job Objectives    

• Research the customer market continuously to bring forth best practices
• Be aware of current economic and social economy trends and be an effective advisory towards the business 
• Identify, develop, and evaluate marketing strategy ie knowledge of establishment objectives, market characteristics, cost and markup factors, communications and endeavors with the annual Brand strategy in terms of look, price and product offering
• Ensure we are competitive in our marketing in all divisions - throughout all segments
• Measure the effectiveness of the marketing plan through continuous analysis and reporting
• Complete and advise on monthly executive summaries for plus one financial meetings
• Ensure that all media selections are efficient and complies with the brand strategy and company policy
• Coordinate and participate in promotional activities and trade shows, ie working with developers, advertisers, and production managers to market products and services
• Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, return-on-investment and profit-loss projections
• Manage all budgets end-to-end
• Determine customer segmentation, evaluate potential customers and determine and communicate preferred customers and suppliers
• Network, build and maintain relationships with customers and suppliers
• Foster a sustainable relationship with internal business clients/stakeholders and brand agencies
• Ensure related communication is updated on key channels including all social media platforms
• Establish and verify competitive situation that benefits OK Franchise Division in the market
• Ensure availability of sales and marketing infrastructure
• Develop and maintain service level agreements end-to-end

Qualifications    

• Bachelor’s Degree in Marketing or applicable field – (essential). 
• Postgraduate Degree - (Preferred)  

Experience    

• 10+ years of experience in a Marketing environment with advanced knowledge and experience with complex project delivery success – (essential). 
• Experience in Brand Management, Marketing, Advertising in a retail space – (essential) 

Knowledge and Skills    

• Strong analytical and communications skills, creative thinking and a deep understanding of consumer behavior – (essential) 
• Solid leadership of multi-disciplined/skilled delivery teams – (essential) 
• Solid experience building and good relationships including Executive level stakeholders – (essential). 

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Purpose of the Job    

• To manage a group of stores through managers by providing support and guidance to ensure all goals and objectives set for the region are met. Key outputs include:
• To maximise profits for the region;
• To monitor and ensure a consistent implementation of company policy, standards, procedures and systems within the region;
• To oversee the effective management of human resources within the region;
• To grow market share within the region and to manage risk within the region.

Job Objectives    

• To maximise profitability and sustainable development of the retail operations of specifically the Furniture Division in collaboration with the Regional Admin Manager and OPS Managers by creating an optimal environment through;  
• Operationalising tactical plans for maintaining and improving retail practices and systems used,  
• Supporting, monitoring, co-ordinating and managing the work done by front-shop staff, 
• Meeting and exceeding customer expectations.

Qualifications    

Essential;

• Grade 12 or equivalent
• Retail Diploma would be advantageous
• Drivers Licence

Experience    

• (3 years) Branch management in a big store, would be to your advantage.
• Branch management in different stores and regions would be to your advantage.

Knowledge and Skills    

• Basic Financial (e.g. GP, growth) principles.
• Basic business principles
• FMCG principles
• Merchandising standards and principles
• Knowledge on all different departments
• IR Knowledge