As a leading supplier at the forefront of the corporate travel industry, The Capital Hotel Group has achieved outstanding success since its inception in 2008. The Capital Hotels and Apartments consists of 9 Apartment Hotels located in Sandton, Rosebank, Pretoria and Cape Town. We offer standard hotel rooms, fully furnished serviced apartments and modern conf...
Read more about this company
Description
The Porter is primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. He/She will ensure the highest standard of hospitality, and that all guest requests are dealt with in a prompt and courteous manner.
In addition, the Porter will assist guests with their luggage. He/She will also be responsible for the collection and distribution of post, parcels. He/She will ensure the lobby and forecourt areas are always clean and tidy.
Requirements
- Matric
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Friendly, courteous and service-orientated
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
go to method of application »
Description
The Barman is responsible for accurately mixing and serving alcoholic, non-alcoholic and coffee products to guests and service staff in a friendly, fast and efficient manner. The position is primarily concerned with two main functional activities: front of house and stock.
Requirements
- Previous Barman/Bar Lady experience advantageous
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Well versed in an HMS system (Protel advantageous)
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
go to method of application »
Description
To take full and sole responsibility for the profitable operation of the property, including the employees, and effective and efficient services to all guest by overseeing all aspects of the Management of the Property in accordance with the SOP’s, including maximization of financial performance, guest satisfaction and staff development. The Deputy General Manager assumes second-in-charge when the General Manager is present and takes charge of operations in the absence of the General Manager.
Requirements
- Matric
- Hotel Management Diploma or equivalent essential
- Qualification in Business, Finance, Management or Economics beneficial
- Hands on Problem Solving approach and the ability to remain calm under pressure
- 2 - 3 Years previous Head of Department experience of 4* or 5* Property
- Previous Rooms Division Management experience or Deputy General Manager required
- Good understanding of Full Hotel operation including Revenue Management
- Experience in Hotel management software and Point of sale software
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Leadership skills
go to method of application »
Description
The Duty Manager is responsible for the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department.
Requirements
- Matric
- Hotel Management Qualification or Similar
- 1 – 2 Years Managerial experience advantageous.
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to delegate effectively
- Second-in-Charge to the Front Office Manager
- Meticulous with paperwork and admin
go to method of application »
Description
The Assistant Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including the employees, and effective and efficient services to all guests and will act as second in charge to the Executive Housekeeper.
Requirements
- Matric
- Hotel Management Qualification or Similar
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Strong leadership and organizational skills
- Ability to drive change and to look for operational efficiencies/synergies
- Customer service driven with outstanding communication and active listening skills
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable/Professional appearance and well spoken
- Team Player who leads by example
- Proactive in approach
go to method of application »
Description
The Assistant Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including the employees, and effective and efficient services to all guests and will act as second in charge to the Executive Housekeeper.
Requirements
- Matric
- Hotel Management Qualification or Similar
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Strong leadership and organizational skills
- Ability to drive change and to look for operational efficiencies/synergies
- Customer service driven with outstanding communication and active listening skills
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable/Professional appearance and well spoken
- Team Player who leads by example
- Proactive in approach
go to method of application »
Description:
The Facilities Manager is responsible for ensuring that all maintenance, security, pool and grounds issues are dealt with as well as managing a maintenance team.
Requirements:
- Matric
- Hospitality Management/Tourism Qualification/Facilities management or related qualification/ QS/ Project manager
- 7-15 Years Previous Facilities Management
- OHS safety experience.
- Clear understanding of mechanical and electrical equipment and operating procedures
- Knowledge and understanding of BMS and IOT
- Utilities management and bulk meter balancing
- Previous knowledge or work experience on facilities management programs and software systems
- Hard and soft service management
- Benchmarking, cost control and preparation of budgets and reporting
- Soft service management
- Contract and performance management within the boundaries of Service level agreement
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to delegate effectively
- Daily planning and management of a maintenance team is essential
go to method of application »
Description
The Front Office Manager will take full and sole responsibility for the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department.
Requirements
- Matric essential
- Hospitality Management Qualification essential
- 2 - 3 Years Front Office management experience essential
- 5+ Year Front Office experience
- Experience with an HMS system (Protel advantageous)
- Hands-on Problem-Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Leadership skills and ability to delegate effectively
- Effective communication with members of staff as well as guests of the hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Ability to work shifts
go to method of application »
Description
The purpose of the position is to respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. The Reservationist will create and maintain reservation records - usually by date of arrival and alphabetical listing, preparing and sending letters of confirmation and promptly processing any cancellations and modifications.
Requirements
- Matric
- Relevant Hospitality Management qualification is advantageous
- Previous reservationist experience, of at least 2 to 3 years’ experience
- Knowledge and experience using an HMS system (Protel advantageous)
- Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
- Written and verbal communication skills
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
go to method of application »
Description:
The Guest Relations Manager is responsible for the supervision and control of all guest services and administration of all Guest Service Related tasks, including maximising and growing production and utilisation in terms of accommodation revenues, conference revenues and Food and Beverage revenue to achieve forecasts. Since this position forms part of the Rooms Division Department, general Front Office duties is part of the job.
Requirements:
- Matric
- Hospitality Qualification or Similar
- 3 – 5 Years Guest Relations Management experience in a 5 Star environment
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Experience with PMS systems (Protel advantageous)
- Customer service driven with outstanding communication and active listening skills
- Friendly, courteous and service-orientated
- Ability to work as part of a team, as well as independently
- Effective communication with members of staff as well as Guests of the Hotel
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable/Professional appearance and well spoken
- Team Player who leads by example
- Proactive in approach
- Interpersonal skills
- Leadership skills
- Marketing skills, especially Social Media beneficial
go to method of application »
Description
The Front Office Duty Manager is responsible for the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department.
Requirements
- Matric
- Hotel Management Qualification or similar
- 1 – 2 Years Front Office Supervisory experience advantageous
- General Duty Manager experience advantageous
- Hands on Problem Solving approach and the ability to remain calm under pressure
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to delegate effectively
- Second-in-Charge to the Front Office Manager
- Meticulous with paperwork and admin
go to method of application »
Description
- Checking guests in and out of the hotel
- Maintaining guest accounts and processing guest transactions during their stay
- Dealing with any and all special needs or requests from guests during their stay
- Assisting with reservations for guests as and when required
Requirements
- Matric
- Hotel Management Qualification or Similar
- Previous Reception experience essential
- Sound knowledge of Front Office, Reservations and General Management Procedures
- Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
- Ability to work as part of a team, as well as independently
- Honest and trustworthy beyond approach
- Great attention to detail
- Presentable and well spoken
- Team Player who leads by example
- Ability to work shifts
- Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail