How will you make an impact?
The OPD & Logistics Manager coordinates all import/export, domestic distribution and transportation requirements in South Africa and Sub-Saharan Africa for clinical trial supply projects. This will range from initial discussions with Project Managers, Program Leads, Customers and Logistics Partners to alignment with internal teams.
Direct responsibilities include the smooth running of all operational delivery activities to make sure that supplies are delivered as intended with regards to targeted OTIF (on-time, in full), delivery, and cost-efficiency while maintaining quality standards and goals. This will be achieved in accordance with the internal and external guidelines embracing new product introduction, schedule delivery, process performance improvement, and delivering the operations strategy.
Purpose:
- The holder of this position is independent in carrying out the assigned tasks listed below and is expected to practice continuous improvement and self-training on distribution operations subjects, have the knowledge and confidence to identify areas for improvement and, with limited oversight, develop solutions to achieve our service goals.
- With limited supervision plan, advise strategically, direct, and control distribution and logistics activities within South Africa and Sub-Saharan Africa, assume responsibility with limited supervision and with appropriate training on software tools and processes be capable of leading and coordinating inbound and outbound time critical cold chain shipments with high a level of accuracy. The position highly impacts the efficiency and smooth workflow of daily operations.
Responsibilities:
- Manages, coordinates, and supervises all processes for temperature-critical inbound shipment receipts, outbound shipments dispatch and returns of used / unused supplies from investigator sites.
- Lead a team of staff and be responsible for managing their day-to-day tasks to ensure all activities are fulfilled (carried out) accurately in compliance with quality procedures and cGXP standards as well as all ongoing training and performance requirements and assessments.
- Collects data and prepares important metric reports, contributes to the company’s performance monitoring while putting forward ideas on how improved efficiency can be achieved and be aware of external influences that may always require the company to respond to.
- Timeously addresses and resolve customer queries and ensures customer satisfaction.
- Work with warehouse staff and transportation providers to ensure timely and accurate deliveries.
- Develop cost reduction initiatives while maintaining productivity and quality.
- Arranges the collection of vital documentation such as contract information, shipping instructions MSDS etc. to plan and schedule deliveries to meet customer needs.
- Participates in meetings and TCs of new clinical studies in a routine manner.
- Maintains filing of the registers and study documents in accordance with Standard Operation Procedures and local legislation.
- Ensure that IMPs and other clinical materials are distributed according to the agreed procedures and in compliance with cGDP and cGMP.
- Ensuring activities are carried out in accordance with statutory, regulatory and company policies.
- Ensuring that all distribution orders are processed and dispatched on time and to the agreed quality standards.
- Overall responsibility to identify and report any risks of not achieving targets and reasons.
- Relationship and Performance Management of approved logistics partners.
- Participation in projects as a lead, working with functional teams to streamline processes to improve the customer experience, enable profitable growth and become more efficient. This includes the implementation of all electronic data systems between FCS and key suppliers, including shipment and invoicing transfers.
- Undertake any other duties on an ad-hoc basis required by the line manager.
Keys to Success:
Education
- Tertiary Qualification in Supply Chain / Logistics or equivalent in a relevant subject.
Experience
- At least 4 years of proven experience in a distribution/logistics manager role, managing/leading a team.
- At least 2 years of proven experience in international and domestic transport – freight industry, import and export regulations, and be able to understand and interpret industry standards and regulations.
- Knowledge, Skills, Abilities
- Knowledge and Understanding of Good Clinical Practice (GCP), Good Manufacturing Practice (GMP), Good Distribution Practice (GDP) and detailed knowledge of local legislation.
- Ability to understand a client’s requirements and to be able to devise and articulate the most appropriate solutions.
- Good knowledge of clinical trial supply chain processes. Excellent analytical and numeric skills are crucial, as well as presentational skills.
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Job Description
At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.
Location/Division Specific Information
South Africa. 3 Susan Street, Strijdom Park, Randburg, Johannesburg.
Speciality Diagnostics Group (SDG).
Discover Impactful Work:
The primary responsibility of this role is to be the subject matter expert to develop, and implement quality and regulatory strategies, to secure and maintain the marketing and sales of Thermo Fisher Scientific products in Sub-Saharan Africa.
The position is part of the Speciality Diagnostics Group, Europe, Middle East and Africa (EMEA) Quality and Regulatory team. You will work alongside SDG and divisional quality and regulatory, commercial, operations and legal teams as part of the Thermo Fisher Scientific organisation.
A day in the Life:
Quality
- Drive company compliance and upkeep to the Quality Management system in accordance with ISO 9001, and ISO13485, holding responsibility of implementation of actions as Quality Management Representative, for the Susan Street Site
- Provide Quality Management System strategic direction, working with support functions to promote consistent application of quality processes across the site, maintaining an “inspection ready” state.
- Prepare site quality objectives, developing and maintaining an efficient documentation and communication system, including corporate tools and resources, ensuring reporting metrics are supported and accurately assembled.
- Plan and participate in internal ISO audits according to a pre-prepared and published audit programme.
- Where non-conformities or Corrective and Preventative Actions arise, take initiative to collaborate with departments to support root cause analysis and implement associated actions to address and verify effectives in line with corporate policy.
- Complete the process for incident reporting, recall and post market surveillance.
- Drive, champion & promote quality practices and behaviours across the local site.
Regulatory
- SDG regulatory lead for Sub-Saharan Africa and point of contact for SDG divisional regulatory departments, communicating regulatory changes, risks, and challenges, that impact the Thermo Fisher product portfolio, to ensure the company remains leaders in their field of business.
- Collaborate with the commercial organisation to develop and implement commercial and regulatory strategies to secure and maintain the marketing and sales of Thermo Fisher Scientific products.
- Plan, lead and prepare country specific registration packages to meet product time-to-market strategies according to published regulations across Sub-Saharan Africa. Present regular progress reports and call out any issues for resolution.
- Engage regulators, when necessary, in face-to-face, oral, and written communications to discuss pending or new submissions, and associated regulatory requirements.
- Participate & represent SDG (and other Thermo Fisher company groups as the need arises), in IVD industry associations, conferences & meetings.
Education
Undergraduate Degree in science, engineering, or related field
Experience
- 6 years experience in IVDs or medical devices
- OR Advanced Degree and 4 years experience
Knowledge, Skills, Abilities
- Have a keen understanding of regulatory requirements to sell company products across defined priority territories within the African continent.
- Practical knowledge of product, process improvement methods to participate in cross functional, multi-site Speciality Diagnostic Group projects.
- Strong interpersonal skills with both internal and external customers, with the ability to deliver messages clearly and succinctly.
- Able to work in a matrix environment.
- Fluency in English language.
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Job Description
Location/Division Specific Information
The Purchasing Assistant - performs a variety of administrative tasks to support the achievement of site procurement and business objectives in MBD Johannesburg. We are friendly, devoted, result driven, but most importantly - we are a lovely team of motivated professionals who love what they do.
Discover Impactful Work:
Responsibilities:
- Handling communication to suppliers including administrative matters.
- Ordering raw materials from local suppliers including consumables, maintenance work and other items.
- Placing orders to overseas suppliers and coordinate shipping
- Following up on all outstanding orders
- Receiving delivered raw materials inventory system
- Converting received stock into grams / ml
- Handling correspondence in relation to company information
- Collating Bill of Materials and finished goods into the ERP System
- Ensuring that BOM and FG are reported in the same financial period before month end stock counts
- Ensuring that suppliers data is accurate and updated on ERP system
- Checking of all order confirmations, acknowledgements and back orders
- Management of Stock Adjustment Form
- Preparing creditors documentation for payment
- Filing of administrative documentation every day
- Receiving and inspection of all incoming stock
- Management of Warehouse stock
- Issuing stock to manufacturing
- Handling annual archiving of documents with our off-site contractor
- Maintaining minimum stock levels of raw materials and consumables through timeous ordering of stock
- Planning, coordinating and handling weekly, monthly and annual stock count
- Management and ordering of stationary supplies, general groceries and cleaning agents
- Management of general office equipment
- Acknowledgement and following of Company policies, Standard Operating Procedures and Work Instructions
- Attend Tier meetings
- Completing of Quality documentation according to GDP principles
- Align with Safety Procedures
- Comply dress code stipulations to ensure safety of products
- General housekeeping
- Completing all other reasonable requests and instructions from management
Other Job requirements:
- Ensure a safe and balanced workplace environment
- Live and demonstrate Thermo Fisher 4i values: Innovation, Integrity, Intensity, Involvement
- Work overtime when needed
- Follow any reasonable instruction from a manager/ leader
- Most meaningfully, support your manager and your team as requested to develop into a strong, autonomous and engaged team:
Qualifications:
- Purchasing / Logistics Diploma
- Proficient in Excel, Pastel, SAP knowledge will be helpful
- Experience in a continuous improvement environment
- Excellent communication skills, including negotiation skills
- Ability to communicate complex issues in an easy-to-understand manner
- Demonstrated ability to anticipate reactions and handle expectations
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