Current Vacancies at Vodafone Global Enterprise

Role Purpose

Responsible for the structural engineering and technical strategy of our tower and passive infrastructure portfolio across Vodacom’s pan-African markets. The focus will be on innovative infrastructure design that minimises Vodacom’s overall Access network infrastructure TCO while ensuring that said assets are future proofed and fit for purpose.

Your responsibilities will include

• Act as a subject matter expert for the design and technical specification of access network infrastructure (particularly towers/masts) for Vodacom Group
• Comprehensively evaluate and standardise our existing tower infrastructure portfolio (from a technical design and TCO perspective) across the group.
• Principal liaison with Vodafone to share best practice and continuously update best practice principles for the OPCO’s and stimulate best practice sharing across Opcos by conducting regular workshops utilizing vendors and specialists in the respective areas. 
• Drive constant innovation in base station tower and infrastructure design to enable the adoption of cost-effective, future-proof solutions that can deliver both CAPEX and OPEX benefits.
• Benchmark Key Capex & Opex expenditure for our tower portfolio across markets & provide input to consolidated reporting dashboards
• Provide monthly reports on actuals vs planned projects
• Strategic input into plans across Opcos for annual budget reviews
• Prepare high-quality business cases and technical RFx documentation for key Group initiatives across Opcos
• Where required, perform cost-benefit analysis associated with specific technical scenarios and trials under consideration
• Engage vendors and other subject matter experts across the business to derive innovative ideas that will drive passive network efficiency
• Understand the complexities of TowerCo and passive infrastructure sharing and based on Vodacom’s tower portfolio and technical capabilities - Identify and promote network sharing opportunities to optimise operational costs and improve operational efficiency of networks 
• Ensure Vodacom Access Network infrastructure is designed in compliance with Vodacom’s absolute rules and health and safety policies.
• Post implementation reviews on executed projects and learnings
• Traveling to the Opcos where required
• No direct reports
• The ideal candidate for this role will have

Technical / Professional Qualifications:

• Engineering Qualification (Civil Engineering Advantageous)
• Bonus: Business/Project Management Qualification
• 8+Years in the telecommunications industry, with min 5 years in a technical lead in structural tower design and cost analysis
• 5+ Years’ experience in  GSM, UMTS and LTE (Essential)
• Experience with financial business case modelling and telecommunications projects (Essential)
• Commercial awareness appreciating the importance of revenue achievement, margin control and ROI whilst maintaining network leadership
• Experience with OpCo’s in Africa would be most advantageous.

Core competencies, knowledge, and experience:

• Project Management/Governance
• Strong Technology skills related to network architecture, planning, build and operation of the structural/passive part of the network (towers/mast)
• Strong technical and commercial acumen
• Strong verbal and written communication skills (presentations, report writing, etc.)
• Strong analytical skills
• Research ability (‘questioning mind’)
• Exposure and experience in data driven decision making
• Virtual leadership of cross functional teams
• Strategic and innovative thinking

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Role purpose:

The Group Head of Business Sales will be instrumental in orchestrating sales strategies and driving revenue growth across diverse business segments, including small businesses, large enterprises, and multinational corporations. This role sits at the group level, necessitating a comprehensive understanding of the telecommunications industry, particularly in the diverse and dynamic markets of Africa. The incumbent will be tasked with translating the group’s strategic vision into actionable sales plans, ensuring consistency and adaptability to the unique challenges, opportunities presented in different regions and the size and constraints of key customer segments. They will need to demonstrate exceptional leadership, guiding sales teams across various operating companies and instilling a culture of excellence, transparency and accountability. Given the rapid evolution of telecommunications technologies and the increasing importance of digital solutions, the Head of Sales must be forward-thinking and innovative, ready to lead the sales function through periods of change and disruption. They will play a pivotal role in identifying and capitalising on new business opportunities, while also maintaining and growing the group’s existing client base. In addition to driving sales performance, this role requires a strong focus on building and maintaining relationships with key stakeholders, clients, and channel partners. The Head of Sales will need to be an exceptional communicator, capable of engaging effectively with a wide range of audiences and forging strong connections based on trust and mutual benefit. This person will also need to be highly detail oriented, ensuring that all appropriate sales disciplines are embedded within the operating companies, and the sales organisation grows in maturity and customer centricity. 

Your responsibilities will include:

Sales training accreditation & enablement:

• Develop and implement a sales training program, ensuring all sales personnel are fully trained, accredited, and equipped with the necessary skills and knowledge to excel in their roles. Foster a culture of continuous learning and development, providing ongoing training opportunities and resources to keep the sales team up-to-date with the latest industry trends, products, services and sales techniques. Motivate and support the implementation of sales enablement tools and resources, ensuring the sales team has access to the necessary collateral, information, and support to effectively engage with clients and close deals.

Sales analytics & insights:

• Assist operating companies to develop CRM capabilities to track and analyse customer interactions, sales opportunities, and account history, ensuring the sales team can leverage this data to build strong customer relationships and close deals effectively. Utilise CVM principles and analytics to identify high-value customers and prospects, tailoring sales strategies to maximize customer lifetime value and ensure the allocation of resources to the most lucrative opportunities. Leverage sales analytics to gain insights into sales trends, effectiveness of sales strategies, and customer behaviour, using this data to optimize sales processes, identify areas for improvement, and set clear targets and KPIs.

Commissions & incentives:

• Design a fair and motivating group commission and incentive structure, aligning sales rewards with the company’s strategic objectives, margin requirements and sales targets. This structure should consider the nuances of the operating companies, but still provides appropriate best practice guidance that is actionable and implementable. 

Channel economics:

• Oversee and optimize the economics of different sales channels, ensuring a balanced and profitable approach to direct and indirect sales. Develop and maintain strong relationships with channel partners, ensuring alignment of incentives and objectives, and driving mutual success. Regularly assess and optimise channel performance, identifying opportunities for improvement and implementing strategies to enhance channel efficiency and profitability.

Sales performance:

• Set clear and ambitious sales targets into the operating companies, driving the sales team to achieve and exceed these objectives through effective leadership, motivation, and support. Create best practices for performance management systems, regularly assessing individual and team performance, and providing feedback and coaching to drive continuous improvement. Improve the sales maturity of the business enterprise, and move toward best in class within 3 years.

The ideal candidate for this role will have:

• Matric – Essential 
• Bachelor’s/Master’s degree in Business, Engineering, Computer Science, or related fields - Essential
• An MBA or other master’s level post-graduate studies – Advantageous 
• A minimum of 8-10 years proven track record in telecommunications, ICT and sales management with a minimum of 5 year’s management experience - Essential

Core competencies, knowledge and experience:

• Thorough understanding of sales methodologies and disciplines to increase customer value, including but not limited to CRM, CVM, pipeline management, channel sales etc. 
• Good understanding of fundamentals of marketing & sales including but not limited to market research, advertising, demand creation, segmentation, market mix, positioning, targeting and customer value management
• A natural networker, adept at establishing and cultivating relationships that align with the company's vision and objectives
• Have experience in operating in group and operating company environments within technology and communication companies would be beneficial, including working with direct sales teams & channel partners to sell products to both small and large business companies 
• Have strong technical and commercial understanding and experience of mobile, fixed and platform-based products and services and be able to design commission models effectively to maximise sales while protecting margin 

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Role purpose:

To assist the Legal Compliance Reviews and ISO Audits function in ensuring that Vodacom Group and its subsidiary companies are compliant with all applicable laws, regulations, licensing obligations and rules; and all company policies, codes and standards; by providing assurance that effective and efficient controls, systems and processes are in place to manage risks and address applicable requirements.

Your responsibilities will include:

• Conducting audits/reviews efficiently and effectively in accordance with the audit and review plan to identify and report on significant legal control weaknesses within the Group and its subsidiaries. This includes audit and review planning, preparation, execution, and reporting.
• Identifying good business practice across, Vodacom subsidiaries and International African Companies.
• Identifying, recommending, and implementing operational improvements to the legal compliance review processes.
• Clearing audit and review findings and closing out of audit actions with all levels of management in the organization.
• Prioritise and analyse laws and regulations applicable to the Vodacom group of companies including all African operations. 
• Identify and test controls to ensure compliance with legal requirements.
• Monthly and quarterly operational reporting.
• Stay up to date with developments in the legal and regulatory and governance environment and keep abreast of new policies and legislation as well as changes to existing legislation.
• Preparation of reports to various audit, risk, and compliance committees.
• To undertake special projects as required.
• Travel into Africa is a critical requirement of this role.

The ideal candidate for this role will have:

• Matric or SAQA accredited equivalent qualification (Essential)
• Audit and/or Legal qualification required (NQF 7 equivalent) (Essential)
• Data Analytics qualification/experience (Advantageous)
• Minimum of 5 years Auditing/Reviewing legal compliance experience with focus on financial services and telecommunications.
• Data analytics (Advantageous)
• Telecommunication experience (Advantageous)

Job Knowledge:

• Legal compliance auditing/reviewing with focus on financial services and telecommunications.
• General knowledge of the South African and International African Companies Legislative System.
• General governance knowledge and King IV Code of Corporate Governance.
• Proficient in Word, Excel, and PowerPoint.
• Legal Compliance experience with focus on financial services and telecommunications.
• A track record of making complex business decisions with authority, even in times of ambiguity, considering the potential long-term risks and implications.

Job Related Skill:  

• Analytical mind, high level of attention to detail
• High integrity and highly ethical
• Articulate, strong communication skills (written/verbal)
• Interpersonal skills
• Single minded, able to act autonomously when required
• Assertive and self-assured
• Innovative
• Self - starter
• Good judgment
• Independent thinker
• Excellent listening skills
• Administrative
• Presenting and Communicating Information 
• Relating and Networking 
• Initiating Action 
• Applying Expertise and Technology 
• Learning and Researching 
• Planning and Organizing
• French/Portuguese would be advantageous

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Role purpose:

The Head of Segment will play a pivotal role in understanding, targeting, and catering value propositions to varied business segments, spanning small business, large enterprise, public sector and multinational corporations. This group-level role demands not only a deep insight into these segments but also proficiency in sales and value proposition design across both small- and large-scale corporations. Collaboration with the products and partnerships teams to craft scalable and segment specific value propositions is paramount, and then interfacing tightly with the sales organisation to ensure appropriate value propositions get to market effectively. This person needs to be the custodian of the customer, showing deep levels of customer empathy to develop value propositions and journeys that customers love. This person must have a deep level of segment insight and be able to drive the disciplines necessary across the operating companies to become enterprise segment leaders. This person will be the group subject matter expert on segments and will need to interface into numerous functions to ensure that these segments are effectively catered for. Understanding the evolution from telco to techco is critical, especially as this relates to small businesses versus large businesses, and how we need to coordinate to best serve these segments profitably across our very diverse markets. 

Your responsibilities will include:

Segment strategy development and enablement:

• Develop and train opcos on tailored strategies for each business segment (small, medium, and large enterprises) to drive growth, increase market share, and enhance customer satisfaction. Ensuring they analyse market trends, competitor activity, and customer needs to identify opportunities and threats within each segment, adjusting strategies as necessary to maintain a competitive edge.
• Value proposition and product alignment:
• Collaborate with the product and partnerships teams to ensure that product offerings and value propositions are well-aligned with the unique needs and pain points of each business segment. In this way providing input into the product team, while also taking output and developing custom value propositions per segment through the various operating companies. 
• Customer experience and relationship management:
• Oversee the development and implementation of initiatives aimed at enhancing the customer experience across all business segments. Build and maintain strong relationships with key accounts, particularly in the large enterprise segment, ensuring high levels of customer satisfaction and loyalty.
• Sales and marketing integration:
• Work closely with the Sales and Marketing teams to develop and execute effective go-to-market strategies for each business segment. Ensure that sales and marketing efforts are closely aligned, with clear messaging and positioning that resonates with the target audience of each segment.

Segment performance:

• Establish key performance indicators (KPIs) and targets for each business segment, regularly monitoring and analysing performance data to identify areas for improvement. Implement initiatives to optimise segment performance, driving efficiency, and effectiveness across all areas of responsibility.

The ideal candidate for this role will have:

Must have technical/professional qualifications: 

• Matric – Essential 
• Bachelor’s/Master’s degree in Business, Engineering, Computer Science, or related fields - Essential
• An MBA or other master’s level post-graduate studies – Advantageous 
• A minimum of 8-10 years proven track record in telecommunications, ICT and segment management with a minimum of 5 year’s management experience - Essential

Core competencies, knowledge and experience:

• Thorough understanding of segments, customer insight methodologies and disciplines to increase customer value. Often becoming an interlock between functions to ensure enablement of their segments.  
• Good understanding of fundamentals of marketing & sales including but not limited to market research, advertising, demand creation, segmentation, market mix, positioning, targeting, empathy mapping, customer journey mapping and customer value management
• A natural networker, adept at establishing and cultivating relationships that align with the company's vision and objectives. In particular being comfortable engaging with the most rural of street vendors, all the way to the CEO of a multinational company. 
• Have experience in operating in group and operating company environments within technology and communication companies would be beneficial, with focus on enterprise customers across small and large clients would be beneficial 
• Have strong technical and commercial understanding and experience of mobile, fixed and platform-based products and services as it related to customer segments and be able to conceptualise value propositions that leverage the core capabilities of the group and our partners profitably across these segments 

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Role purpose:

• Manage the business administration and project support function within the office of the Managing Executive HRBP Commercial and serve as the primary point of contact for this office.
• The role will provide administrative and operational support to the function. This position is responsible for maintaining a well-organised and efficient office environment, managing HR documentation, and contributing to the overall success and people goals for the functions it supports. Additionally, it includes a focus on coordinating and collating data-driven PowerPoint presentations, demonstrating expertise in Excel, management of the executive’s diary and travel administration as well as be the liaison between the ME office, Internal Business Units.

Your responsibilities will include:

Administrative Support:

• Real time email management and prioritisation
• Manage and facilitate the ME’s calendar to arrange appointments, meetings and conferences
• Ensure that the ME is well prepared for meetings (includes ensuring documentation is given to the ME well ahead of the meeting)
• Monitor that all documents and information required for governance forums are submitted timeously for review by the ME (this includes reminding the CO of deadlines ahead of the deadline)
• Devise and maintain office management systems, including data management and filing
• Administrative support during meetings in terms of accurate minute taking
• Provide administrative support for the completion of documentation for Board agenda items, Audit Committees etc. 
• Co-ordinate reports that may require input from all departments and is presented to the Executive 
• Type, compile, edit and proofread documents as requested by the ME in accordance with Vodacom guidelines.
• Prepare HR documents, reports, and presentations for projects/activities managed from the ME HRBP Commercial office.
• Collate data for reporting when required across Regional Operations, CBU, VB, Cops and Fixed Services
• Assist the ME with various functions including project management and coordination 

Budget and Expense Management

• Assist the ME with budget OPEX and CAPEX budget administration for their cost centre 
• Ensure that expenditure documentation is checked and prepared in accordance with policies and procedures 
• Ensure that tax invoices and receipts are collected for payment purposes 
• Expenditure to be reconciled in accordance with source and reference data
• Process reconciliations and payments within turnaround time
• Process expense reports
• Budget transfers

Travel Management

• Manage all travel for local and international trips
• Prepare the ME’s itinerary for all trips
• Responsible for all travel logistics i.e. visa applications, hotels, flights, meetings, transport, Forex

Collaborative support:

• Assist the HRBP team in implementing HR strategies, policies, and initiatives specific to the Commercial functions.
• Collaborate with cross-functional teams to ensure HR practices align with business objectives.
• Tracking and reporting for all strategic projects that resides in the ME office

Records Management:

• Organise and manage HR documentation, ensuring compliance with data protection regulations.
• Monitor progress against assigned strategic initiatives and deliverables report on deviations or risks that could derail the achievements against targets

Coordination and Event Planning:

• Assist in planning and organizing HR-related events, such as onboarding sessions, training workshops, and employee engagement activities for the HRBP Commercial team and Western Region
• Coordinate logistics for HR meetings and team engagements

Compliance and Policy Adherence:

• Assist in ensuring that HR practices are compliant with company policies and relevant employment laws.
• Understanding of HR policies, procedures as well as HR calendar

The ideal candidate for this role will have:

• Matric
• Secretarial Certificate / Diploma essential
• A relevant business qualification will be advantageous
• Minimum of 3 -5 years secretarial experience  which includes:
• A minimum of 2 years’ experience as a PA supporting a Senior Executive or equivalent in a listed company 
• A minimum of 1 years working in a (BU specific) related environment 
• Project management experience

Job Knowledge:

• Advanced knowledge of Microsoft Office – Outlook, Word, Excel, PowerPoint, Microsoft Project and Internet (essential)
• Knowledge of office management (essential)
• Knowledge of IT/Telecommunications environment (advantageous)
• Financial administration experience 
• Knowledge of SAP EVO (advantageous) 
• Project management and project coordination 

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Role Purpose

The core purpose of the role will be to support the Senior Manager Spare Parts Management in National Field Operations in establishing and operating optimised spares and logistics processes specific to the Demand, Supply Planning, Inventory Optimisation and Execution activities across the various Field Operations domains. The scope cuts across people, process, facilities, technology, and finances.

Your responsibilities will include

• Establishing, updating, implementation and monitoring of processes and procedures.
• Total Quality Management (TQM) and Service Management through FSM and NSS System usage and daily reporting.
• Continual monitoring and control of Spare Parts outbounding, inbounding, repair cycle, replacement cycle and timeous ordering / procurement. 
• Continual alignment of Stock on Hand vs Run Rates vs Network Inventory and external factors that requires an adjustment on Spare Part holding
• Introduction of new, alternative OEM or superseding Spare Parts
• Attend, resolve or escalate quality, non-conformities, warranties, turnaround time, etc. with suppliers.
• Conduct regular meetings with both Spare Part users (operations) and suppliers.
• Ensure Master Spare Data correct and updated
• Cost / Budget management

The ideal candidate for this role will have

• Technical / Professional Qualifications:
• Matric/ Grade 12 
• 3-year Diploma/Degree Elec Engineering, Logistics
• 3 – 5 years relevant experience in Telecommunications and/or Logistics and/or Procurement, Logistics, Information Technology/ Business Management/ Commerce/ Project Management certifications (Advantageous)

Core competencies, knowledge, and experience:

• 3-5 years of experience in the telecommunications industry, specifically in RAN, DAS, Transmission, FTTx and Maintenance related environments and facilities, including backup or alternative power resources. (Essential)
• 1-2 years of experience or actively partaking in Incident and Problem Management, Alarm Automation, Root Cause Analysis and analysis, audits or investigations in these. (Essential)
• 1 year of experience or participation in a Test Centre of Excellence or similar environment, for production release of OSS, IT or Mobile Solutions into a Field Force Operation. (Advantageous)
• Experience or participation could run concurrently or collective 5 years minimum experience.
• Database systems knowledge e.g., Oracle, SQL, BO/BI Reporting and Data harvesting (Advantageous)
• Self-starter who can deal with ambiguity throughout a project lifecycle and is an excellent problem solver. (Essential)
• MS Office incl. PowerPoint and Excel spreadsheets experience (Essential)
• Excellent communication skills both oral and written, and presentation design (Essential)
• Strong leadership skills, incl. servant leadership (Essential)
• Extremely organized and focussed
• Propensity for multi-tasking
• Deadline driven