Fresh Jobs at Absa Group

Job Summary

• Support the drive and execution of the agreed Combined Assurance coverage plan. Assist in the improvement of the control environment through assurance activities in alignment with the auditing methodology, governance and delivery objectives.

Job Description
Accountability: Planning Assurance Reviews

• Definition and implementation of an effective and collaborative Combined Assurance approach, supporting framework and processes.
• Ensure embedment and adoption of the defined Combined Assurance approach and associated framework and processes.
• Develop the Combined Assurance Plan through consultation with the respective business and assurance stakeholders.
• Enhance control and assurance oversight of the Book of Work by providing a single, comprehensive and integrated Combined Assurance plan through coordination of related assurance activities across all lines of defence.
• Provide relevant Assurance training and support where required.
• Plan the delivery of assigned audits/ assurance reviews to a high quality and in line with Key Performance Indicators as per the methodology which includes adequate project scheduling, preparation of the announcement memo and meeting key deliverables in terms of audit timelines.
• Design and ensure the execution of approved sampling techniques, testing strategies on assurance reviews.
• Prepare/ provide oversight of detailed working papers for assurance reviews to ensure a consistent testing approach across all business units and Assurance Partners.
• Define an Assessment Framework to assess the required skills and capabilities required for assurance reviews/ audits.
• Contract Assurance Partners to perform required assurance in line with the Assurance Provider Assessment Framework.

Accountability: Executing Assurance Reviews

• Develop an in-depth knowledge of various business areas and use this knowledge to assess risks and controls through identifying, assessing and documenting risks and controls within these processes.
• Provide consulting services to implement lasting change and sustained improvements around critical processes to support the bank’s top priorities.
• Support Risk team in validating effective controls as per the Control Self-Assessment (CSA) for the business units.
• Coordinate and conduct special audits, investigations, and/or ad hoc projects with minimal supervision and direction.
• Execute and or ensure adherence on the Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) in line with methodology requirements.
• Perform and proactively participate in the timely clearing of review notes raised during audits/ assurance reviews to ensure overall high quality of work performed.
• Track and confirm that all material remedial assurance activities are effectively managed to achieve demonstrable risk reduction within appropriate timelines.

Accountability: Reporting

• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process.
• Anticipate potential barriers, issues, and management concerns and create action plans and recommendations to address these concerns in a timeous manner.
• Establish and maintain a monthly Assurance Forum to lead, track and report assurance.
• Report Change Combined Assurance progress to respective forums.
• Capture the findings on appropriate system in a timely manner.
• Execute and maintain assurance oversight to ensure assurance outcomes/ results are appropriately tracked, managed and incorporated into the overall risk posture.

Accountability: Stakeholder Engagement

• Confirm appropriate assurance coverage of projects with the respective Portfolio stakeholders.
• Improve overall effectiveness of combined assurance objectives by ensuring increased collaboration between all Assurance Providers and business stakeholders.
• Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit/ assurance review.

Accountability: People Management

• Mentor and coach less experienced team members by providing guidance around the methodology and assurance process, and manage the teams that are assigned to perform the exercise effectively by delegating work to empower each individual team member.
• Develop, motivate and manage team by recognising performance, providing appropriate interventions and opportunities to address poor performance.
• Set clear objectives and responsibilities for each individual and measure performance against objectives.
• Lead assurance exercises and support team members during assurance reviews.
• Manage a team of third party vendors conducting assurance to ensure that they deliver on the agreed scope and within timelines.

Accountability: Finance

• Contribute to the setting of budgets, processing of invoices, minimise expenditure and manage costs effectively.
• Develop, implement and monitor a cycle of medium term cost improvements.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

The purpose of the role is to be the business owner and orchestrator of the design and delivery of MVP’s associated with specific end to end customer and colleague journeys, for the appropriate organizational and technology related outcomes associated with Salesforce. Accountable for execution of Salesforce Journeys through accelerated change and strong collaboration across all RBB Business Units,

Job Description

• The purpose of the role is to be the business owner and orchestrator of the design and delivery of MVP’s associated with specific end to end customer and colleague journeys, for the appropriate organizational and technology related outcomes associated with Salesforce. Accountable for execution of Salesforce Journeys through accelerated change and strong collaboration across all RBB Business Units,

Key Accountabilities:
Business Leadership

• As business owner for customer and colleague journeys, provide business leadership and decision making in the design, implementation and continuous improvement, of memorable experiences for our customer and a key differentiator in the marketplace
• Leads the Salesforce Journey Implementation end to end through the enterprise change and execution lifecycle/framework.
• Lead multiple sprints in the design, Development and change activities in Salesforce
• Find innovative ways to solve problems
• Ensure all timelines are met and within budget
• Fostering a high performance culture with optimal management of business resources
• Tracking and communicating team progress and communicating effectively to relevant stakeholders.
• Lead teams of seasoned specialists and subject matter experts
• Ensure all change governance and standards are adhered to
• Ensure relevant business input and buy-in is inherent in every design and execution decision

Customer and Colleague Journey Development

• Lead cross product, function, channel & segment work cells which design and shape customer and colleague journeys based on Data-led, Design thinking, Lean & Agile principles.
• Liaise with Physical Channels, Voice/Contact Centers, Customer Value Management, product houses and other departments to ensure our internal processes support great customer experiences interests across multiple touch points, products, services & channels.
• Analyse the relevant customer data sources such as complaints, market research, CSAT etc. to provide a holistic view of our existing customer journeys & experience. Provide recommendations based on qualitative and quantitative analysis, to advise business & technology stakeholders across the bank on potential improvements on existing or new customer journeys.
• Identify common capabilities that can be built and used across multiple customer journeys or leverage of existing capabilities within the bank to integrate into customer journeys.
• Collaborate with the team to establish the correlation strength between CSAT drivers and customer decisions by partnering with multiple product, segment, channel & functions to understand customer journey opportunities & drive to execution.
• Provide analysis and highlight growth opportunities to the segment product & channel houses, to assist in achieving revenue targets by linking customer journeys principles to strategic intent & targeted segments.
• Work with business owners to generate practical solutions to increase customer experience across multiple touch points and be responsible in driving forward customer journey action plans.
• Support the Segment, Proposition, Product & Channel teams to address gaps in individual client’s customer journeys by guiding and coordinating efforts across the bank.
• Monitor and update customer journeys to track the impact of business activity on the customer and financial impact of customer journey improvements.
• Define & develop measurement framework to be used as success factors for improving journeys in core capabilities and propositional elements.
• Ensure data led decision making and storytelling
• Represent the voice of the customer via insights and customer understanding

Customer and Colleague Journey Deployment

• Ensure Development timelines and quality are in line with Salesforce Roadmap and are met.
• Work directly with technology & business counterparts to deliver multiple customer journeys which are transformational and/or address pain points identified during journey development.
• Manage key stakeholders during journey deployment & constantly reiterate the process where necessary, to facilitate continuous improvement.
• Act as leader and facilitator of cross cluster organisational journey programmes, to ensure the best end-to-end journeys are landed
• Identify cross continent opportunities to leverage of core capabilities built from existing customer journeys by initiating discussions with key stakeholders and driving integration with existing work cells.
• Introduce a journey mind set to ensure we define genuine moments of truth and key pain points for our customers and colleagues.
• Lead the sharing and presentation of journey maps across the business with key stakeholders in an engaging and inspiring way.

Competencies

• Business Acumen
• Inspirational People Leadership
• Customer Orientation
• Results Orientation
• Collaboration and Influencing
• Innovation Leadership
• Change Leadership
• Pan African Citizen

Minimum requirements:

• Bachelor’s Degrees and Advanced Diplomas in Business, Commerce and Management Studies, Finance Economics, Accounting, Engineering or related (NQF level 7)
• A post-graduate degree such as an MBA would be advantageous
• +3 years’ Experience in enterprise wide business transformation that solves complex problems
• Banking experience and knowledge is essential
• Exposure to Scrum, Kanban and Agile methodologies
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

General

• Must be able to work under severe pressure and strict timelines
• The appointment will be made in line with the Divisional Employment Equity strategy

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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ob Summary

Absa Investor Services (AIS) offers a holistic range of operational and administrative support solutions to institutional clients including asset managers, pension funds, stockbrokers, life insurers, government departments, global custodians and broker dealers. These solutions include Trustee Services, Derivatives Clearing, Investment Administration, Securities Lending, Issuance, Cash Management and Custody, Safekeeping, Settlements and Corporate Actions.

Job Description

The CIB AIS team is looking for a business, technology and team facing Quality Analyst / Engineer that has experience working with agile teams, with a strong focus on enabling business value through quality delivery. As a QA Engineer, you will be required to assist the team and business stakeholders in defining understandable and testable user stories, scenarios, requirements and acceptance criteria as appropriate. You should be able to embrace change, collaborate well with both technical and business stakeholders and understand the concept of using tests to document requirements and drive development.

Critical skills include:

• Knowledge of the domain, technical, organizational and people skills, as well as the ability to adapt to change
• Understanding of the fundamentals of automated testing as well as working knowledge of automation tools is required. This includes hands on experience with designing tests cases that can be easily automated, as well being able to assess automation feasibility based on potential for reuse -- for example, as part of a regression suite.

Accountability:
QA Engineering

• Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer
• Actively participate in daily Scrum and project planning meetings.
• Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
• Prepare QA & Automation testing documentation (planning, design, execution and sustainability)
• Develop automation test plans
• Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
• Perform various types of automation testing (regression, integration, black box, scalability)
• Evaluate automated test cases and analyse & report results
• Facilitate test plan / case reviews within squads
• Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
• Contribute to the design and selection of testing frameworks for business applications
• Deliver all automation & technical testing deliverables on time (always)
• Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
• Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
• Produce quality and testing outcome metrics and reports

DevOps

• Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
• Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
• Shift from testing features to supporting & being accountable for full product delivery

Education And Experience Required

• B-Degree or equivalent technical qualification
• Prior programming work experience.
• Experience with performance engineering and load testing is a huge plus.
• Experience & expertise (Basic) in coding languages such as Java, C# and some experience- in software engineering / development
• Well versed in web services paradigms such as REST and protocols such as HTTP.
• Experience working on web applications and/or web-based technologies.
• Proficient in multiple forms of test approaches for application testing including functional, cross-browser compatibility, mobile, web service, and integration testing etc..
• Proficient in UNIX/Linux environments and shell scripting.
• Proficient in basic SQL operations such as joins and views.
• Experience with SOAP, REST, RPC or other client-server API testing.
• Experience in TFS, JIRA, and Confluence a plus.
• Experience in Git or other source code management systems.
• Comfortable in AGILE development environments and cross-functional team structures.
• Experience with end-to-end SDLC, testing methodologies and test phases, including unit, assembly, system, integration, regression testing.
• Strong work ethic and integrity.
• Strong analytical abilities, troubleshooting skills, and attention to detail.
• Demonstrated ability aptitude in logical and analytical thinking, as well as display strong problem solving skills.

Education

• Bachelor's Degree: Information Technology

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Job Summary
Are you ready to make a difference?
Our Converged Security Office prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines. It also carries the responsibility of owning, operationally supporting and maintaining specialist security services to safeguard the confidentiality, integrity and availability of infrastructure and information to our customers in order to meet industry and regulatory requirements and good practice.

You will provide specialist advice & support in the development & implementation of IT security service delivery processes, methods and techniques enabling secure management & control of IT access, in alignment with governance requirements.

Job Description
What you’ll get to do:
The role is within the Identity and Access Management team and your responsibilities will include the following:

• Design and develop technical solution in collaboration of service owners, architects, project managers and other technologists during the lifecycle of solution delivery.
• Work with IT team to design, engineer and integrate with existing IAM Solutions.
• Demonstrate extensive knowledge of Identity Access Manager.
• Experience in designing and implementing enterprise security solutions.
• Hands-on experience implementing Identity management/user provisioning, Web Single Sign-On, Enterprise Single Sign-On, Enterprise Role Management, Entitlements Management and Information Security Management.
• Excellent written and communication skills required.
• Candidate must be able to clearly communicate complex technical issues and concepts.

What do you need to get in?

• Relevant tertiary qualification
• 3+ years in a similar role
• Product Knowledge of SailPoint IIQ / BeyondTrust/ Ping
• Thorough Understanding for Identity Management Concepts, Provisioning, Governance, Life Cycle Management (LCM) and Compliance
• Good Experience in Development, Unit Testing, System Integration, Production Migration, UAT and Production Support
• SailPoint IIQ/ BeyondTrust/ Ping skills should include but not limited to Java, BeanShell Scripting, XML, HTML, Product Installations, Identity Cube, Connector Development (Out of the box and Others), Application Onboarding, Entitlement Catalog, Roles, Reports, Rules, Tasks (Aggregation/Refresh/Maintenance) and Customization
• Highly skilled with concepts of SailPoint based user provisioning, group provisioning, development of custom connectors using API's and web services. and should be able to customize the Workflows, Dashboards & Quick Links
• Should understand Governance Module to configure attestation, certifications and Risks associated with different objects
• Understand Active Directory, Web Services & APIs, Databases, Unix, Windows, Cyber Security concepts and more

If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!
Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)