Fresh Jobs at BCX

Core Description

• Supporting BCX finance by preparing gathering and capturing all the invoicing information for solutions at an advanced level to ensure accurate and complete revenue generation. To ensure that customer expectations are met by supporting and providing solutions to external customers' needs/ requests/ queries.

Key Deliverables / Primary Functions

• Receive and analyse the billing request, calculate escalation of tariff and CPI.
• Provide financial consultation with external role players
• Compile invoices and distribute to external customers based on signed agreements
• Reconcile billed account using validated information for revenue assurance
• Identify and analyse queries, evaluate, and investigate queries and liaise with relevant role prayer to resolve queries
• Provide financial information for contractual purposes
• Implement billing operations using current technology to maximize the effectiveness and accuracy of existing systems.
• Monitor the operation of systems to ensure the effective delivery of billing information.
• Assist with developing solutions to billing problems and testing the accuracy of system modifications designed to accommodate these solutions

Core Functional Skills & Capabilities

• Communication
• Computer Literacy
• Data Management
• Reporting
• Collaboration
• Accounting

Core Behavioural Competencies

• Job Match
• Analysing
• Coping with pressures & setbacks
• Deciding & Initiating Action
• Delivering Results & Meeting customer expectations
• Presenting and Communicating information

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

• 2 years’ experience

Certifications

• None

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control             : 0
• Level of Engagement    : Interact with similar levels and various stakeholders within BCX

Special Requirements / Employment Condition

• Drivers Licence and Reliable Vehicle - both required

Workplace / Physical Requirements

• Hybrid Remote Worker
• Non-Billable

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Core Description

• Responsible for installation and operational support of Microsoft based infrastructure and related back-end systems. Under general supervision, responsible for installation and operational support of Virtualization Infrastructure and related back-end system

Key Deliverables / Primary Functions

• Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
• Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
• Assist with project delivery.
• Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
• Assist colleagues and contribute to the quality and values
• Drive a proactive culture to reduce common causes of operational problems.
• Understand the requirements of being part of a 24x7 on-call operation
• Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems
• 1st and 2nd level operational support
• Back-End infrastructure applications support

Core Functional Skills & Capabilities

• Risk Management
• Infrastructure Technology
• ICT Knowledge
• Customer Orientation
• Customer Service

Core Behavioural Competencies

• Job Match
• Applying expertise & Technology
• Working with people
• Following instructions & procedures
• Delivering Results & Meeting customer expectations
• Deciding & Initiating Action

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

• 2 years’ IT support experience

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control: 0
• Level of Engagement: Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition

Workplace / Physical Requirements

• Hybrid Remote Worker
• Billable