Fresh Jobs at CBRE Excellerate

About the role

• The Grade A CCTV Controller is responsible for ensuring the efficient and effective operation of the Control Room, maintaining continuous CCTV surveillance and supporting the implementation of access control and security procedures.
• The role is responsible for monitoring and responding to security-related activities, conducting CCTV investigations, maintaining accurate records and statistics, preparing reports and providing effective communication and administrative support within the Control Room.
• The Grade A CCTV Controller will report directly to the Control Room Manager.

 What you will bring

Qualifications

• PSIRA Grade A registration.
• Matric / Grade 12 – certified copy required.
• SASSETA NQF US 11513 Level 4, 15 credits – “Operate Effectively within a Specified Control Room Environment”.
• SASSETA NQF US 11508 Level 4, 10 credits – “Write Security Reports and Take Statements” will be advantageous.
• Microsoft Office certification will be advantageous.

Experience, Knowledge & Skills

• 3–5 years’ experience within the security industry.
• 3–5 years’ experience in a Control Room, CCTV monitoring or call centre environment.
• Proven experience in CCTV surveillance and investigations.
• Proven experience with electronic security systems and operator training.
• Experience with alarm monitoring systems, including CATHEXIS and SCADA, will be advantageous.
• Solid computer literacy, particularly Microsoft Word and Microsoft Office.
• Knowledge of access control procedures and Control Room operations.
• Knowledge of Security Industry regulations and operational requirements.
• Experience in report writing and maintaining accurate records.
• Excellent verbal and written communication skills.
• Excellent telephone etiquette and interpersonal skills.
• Ability to communicate effectively with employees, clients and members of the public.
• Strong attention to detail and excellent observation skills.
• Ability to multitask and work effectively under pressure.
• Ability to exercise discretion when handling and disclosing confidential information.
• Fluent in written and spoken English.

Additional demonstrable requirements:

• Valid Code 08 driver’s licence will be advantageous.
• SAMAE (Surveillance and Monitoring Assessment Exercise) profiling.
• PAW (Personality & Work – Integrity) profiling.
• 20/20 vision eye test certificate to be supplied by the applicant.
• ISASA Security Training – CCTV Body Language & Observation Skills will be advantageous.
• ISPS training will be advantageous. Training will be provided to the successful applicant.
• First Aid, Fire Fighting and Health and Safety Representative training will be advantageous.

What you will be doing

• Ensure that the Control Room remains fully operational and functions efficiently at all times.
• Maintain and uphold the primary function and operational requirements of the Control Room.
• Conduct continuous CCTV surveillance and monitoring of designated areas.
• Conduct CCTV investigations and provide accurate information and reports as required.
• Monitor and manage access control procedures, including access onto the wharf side.
• Manage shipping movements into and out of the Cutler area.
• Respond to and assist with staff and client complaints in a professional and appropriate manner.
• Operate effectively across multiple Control Room functions, including CCTV monitoring and answering telephone calls.
• Maintain accurate records, statistics and Control Room documentation.
• Prepare clear, accurate and timely security reports and statements.
• Perform general administrative duties in support of Control Room operations.
• Assist with compliance requirements relating to the ISPS Code.
• Liaise with electronic and mechanical maintenance contractors regarding security and Control Room equipment.
• Carry out duties and responsibilities in accordance with the applicable Site Job Description.
• Enforce and adhere to the Company’s Code of Conduct, policies, procedures and operational standards.
• Maintain professional communication and appropriate telephone etiquette when interacting with employees, clients and members of the public.
• Exercise appropriate discretion when handling sensitive or confidential information.
• Support the effective operation and security of the site through proactive monitoring, observation and reporting.
   

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About the role:

• Collection of clients’ rentals to ensure healthy cash flow and control of all customer accounts. Manage and maintain good, long-term customers and client relationships.

What you will be doing:

Will include, but not limited to:

• Proactively following up on all rental collections and resolving outstanding payments.
• Resolving internal and external queries.
• Daily allocation of payments and clearing of invoices as per the customers remittance advices received.
• Updating and maintenance of the customer/tenants’ Main Recons (Account Reconciliations).
• Weekly Cash Collection Forecast.
• Reporting on Rental Cash Collections on a weekly basis.
• Liaising with the Leasing department to resolve and billing queries that potentially impacts collections.
• Submitting Invoice Reports to the customers/tenants after month end close.
• Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and collections.

Decision making authority:

• Works within the broad framework of existing policies and guidelines, as amended from time to time. Required to work strictly within prescribed rules, routines & standards.

What you will bring:

• Minimum of Grade 12 with Accountancy as subject or equivalent qualification / training e.g. Association Accounting Technicians.
• A Bachelor’s Degree/Diploma in Finance, Property Management, Business or Accounting will be an advantage
• 1 year finance administration experience will be advantageous.
• Basic knowledge of all financial policies, procedures and processes.
• Basic Contract Management
• Rent Collection

Skills required:

• Typing, Computer literacy: (Advanced MS Office, MS Word, MS Excel, Power Point, Contract Creation & Procurement system, SAP)
• Time Management Negotiation Skills
• Telephone Skills
• Administration and organisational skills
• Presentation skills
• Interpersonal skills
• Analytical/sound numeracy skills
• Communication Skills (Verbal & Written)

Competencies required:

• Communication (both verbal and written)
• Customer and quality focus
• Interpretation of legal contracts
• Attention to detail
• Time management
• Methodical
• Problem solving
• Be able to handle stress in demanding situations
• Attention to deadlines
• Initiative
• Self confidence
• Assertiveness
• Impact and Influence
• Teamwork and co-operation
• Self-starter
• Integrity
• Diligent
• Major drivers of work volume:
• Number of customers and profile of portfolio.
• Interface / relationships with: Internal: IT, Finance Manager, Account Receivable Manager and Controller, Accounts Receivable Administrators; Leasing Receivables team External: Tenants, Clients

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About the role

• The Warehouse Administrator is responsible for providing effective administrative and operational support to the Gauteng warehouse and regional stores. The role is responsible for maintaining accurate warehouse records, supporting inventory controls, ensuring compliance with governance and health and safety requirements, and assisting with operational efficiencies across the warehouse and regional stores.
• The Warehouse Administrator will report directly to the Senior Warehouse Administrator.

What you will bring

Qualifications

• Matric / Grade 12 certificate.
• A certification in Supply Chain, Inventory Management, Logistics, or a related field will be advantageous.

Experience, Knowledge & Skills

• 1–3 years’ experience in a warehouse or logistics administration role.
• Proficient in computer literacy, including MS Excel and ERP/Warehouse Management Systems.
• Experience with SAP Business One (SAP B1) will be advantageous.
• High attention to detail and accuracy.
• Strong organisational and time-management skills.
• Ability to enforce governance requirements and drive process compliance.
• Effective communication and stakeholder engagement skills.
• Strong problem-solving skills with a focus on operational efficiency.
• Ability to work effectively as part of a team and independently when required.
• Proactive approach with the ability to take initiative.
• Ability to work under pressure and meet deadlines.

What you will be doing

• Assist with capturing, updating, and maintaining warehouse records, including purchase orders, goods receipts, issues, and returns.
• Support the day-to-day administration of the Gauteng warehouse and assist with coordination across regional stores.
• Maintain accurate and organised filing systems for warehouse documentation, including delivery notes, invoices, and asset registers.
• Assist in ensuring that warehouse opening and closing procedures are followed securely and efficiently.
• Provide administrative support for route planning and delivery/collection coordination.
• Follow up on outstanding documentation and assist with reconciling discrepancies in inventory records.
• Support inventory cycle counts, stock takes, and reverse logistics clean-up processes.
• Assist in monitoring stock movements, ensuring data accuracy and compliance with internal controls.
• Assist with tracking and updating fixed asset registers under the guidance of the Senior Warehouse Administrator.
• Verify incoming and outgoing materials for accuracy, quality, and compliance with required standards.
• Assist in ensuring compliance with health and safety procedures within the warehouse environment.
• Report hazards, unsafe practices, or equipment issues in accordance with safety protocols.
• Participate in audits and inspections by preparing the required documentation and reports.
• Liaise with internal departments and vendors to resolve queries and follow up on outstanding tasks.
• Support communication with transport teams, clients, and store personnel to coordinate activities.
• Provide backup administrative coverage during after-hours or weekends when operationally required.
• Carry out duties and responsibilities in accordance with the applicable Warehouse Job Description.
• Adhere to the Company’s Code of Conduct, policies, procedures and operational standards.
• Maintain professional communication when interacting with employees, clients, vendors and other stakeholders.
• Perform any other duties and responsibilities as required in support of effective warehouse and store operations.

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About the role

• The Grade A Shift Manager is responsible for ensuring the effective and efficient management of security operations at the assigned site. The role is responsible for managing site security personnel, ensuring effective rostering and deployment, addressing security and HR-related matters, conducting investigations and inspections, and ensuring compliance with Company and client requirements.
• The Grade A Shift Manager will report directly to the Key Accounts Manager.

What you will bring

Qualifications

• PSIRA Grade A Registered.
• Matric / Grade 12 certificate.
• First Aid training.
• Fire Fighting training.
• Health and Safety Representative training.
• Valid Firearm Competency.
• Valid Code 08 driver’s licence and own reliable transport.
• Code 10 driver’s licence with PDP will be advantageous.

Experience, Knowledge & Skills

• 3–5 years’ experience in the Security Industry.
• 3–5 years’ previous supervisory experience.
• 3–5 years’ experience in Estate Security.
• Proven experience in handling Industrial Relations (IR) matters.
• Solid computer literacy and administrative skills.
• Knowledge of Security Industry regulations, including operational and client requirements.
• Snake handling experience.
• Excellent people and interpersonal skills.
• Strong leadership and management skills.
• Excellent problem-solving and decision-making skills.
• Excellent report-writing skills.
• Excellent verbal and written communication skills.
• Strong organisational and administrative skills.
• Ability to exercise sound judgement and discretion.
• Strong commitment to service and quality standards.
• Strong focus on client satisfaction.

What you will be doing

• Enforce the Company’s Disciplinary Code of Conduct.
• Ensure effective and efficient day-to-day management of site security personnel.
• Ensure effective and efficient rostering of site security personnel.
• Assist with the training and development of site security personnel.
• Provide site-specific security recommendations for consideration by Senior Management.
• Investigate on-site allegations and conduct estate investigations, reporting on findings accordingly.
• Handle and resolve staff and client complaints promptly and professionally.
• Provide administrative support relating to site security operations.
• Identify and address HR-related matters in accordance with Company policies and procedures.
• Manage and address Industrial Relations-related matters.
• Manage leave accruals and operational efficiencies in line with Company requirements.
• Conduct random fence and perimeter inspections.
• Conduct risk analysis and risk assessment surveys.
• Conduct audits and inspections of security equipment.
• Ensure compliance with applicable Security Industry regulations, operational requirements and client standards.
• Maintain accurate records and prepare reports as required.
• Promote high standards of service delivery, professionalism and client satisfaction.
• Perform any other duties and responsibilities as required in support of effective site security operations.

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About the role

• To ensure operational control, client service consistency, admin, financial support, and compliance across Local FM accounts and EA Category C contracts across the Sub-Saharan region. The Business Unit Coordinator will serve as the bridge between site operations and leadership, ensuring delivery excellence, team effectiveness, and adherence to commercial and regulatory requirements, while embedding standardised practices in line with organisational frameworks.

What you will bring:

Minimum Requirements

• Qualification in Facilities Management, Property Studies, Business Administration, or related field.
• A combination of experience and education will be considered in lieu of a degree.  
• Minimum 2-3 years’ experience in regional account or business unit leadership within the Facilities Management industry.
• Proven track record of delivering operational, commercial, and cultural transformation in large, complex client environments.
• Strong exposure to P&L ownership and multi-site management.

Preferred:

• Professional certification or membership with SAFMA, IFMA, or equivalent bodies.
• Experience working within a shared services or enterprise account model in multinational contexts.

 Key Skills & Competencies:

• Financial Acumen: Understanding of financial modelling, business planning, and budget control, financial reporting.
• Client Management: Skilled in managing senior stakeholders and resolving escalations.
• Client-Centricity: Customer engagement, relationship building, and satisfaction management.
• People Management: Capable of managing cross-functional teams with diverse backgrounds across geographies.
• Operational Excellence: Deep understanding of FM service delivery, quality systems, and tools.
• Operational Execution: Strong command of IFM tools, CAFM systems, reporting dashboards and service-level delivery frameworks.
• Governance & Risk: Understanding legal, statutory, and internal governance requirements.
• Communication & Reporting: Excellent reporting, written, and presentation skills.
• Cultural Agility: Able to operate effectively in diverse regional and market contexts.
• Strong organisation and coordination skills.
• Attention to detail and data accuracy.
• Ability to track KPIs, SLAs, and actions.
• Stakeholder coordination and professional communication.

 Working Relationships & Stakeholder Interfaces:

• Internal: Managing Directors, Executive Leadership Team, Country/ Regional Managers, Account Teams, Head of Operations, Operational Teams, Finance, HR, IT, QHSE, Procurement, Business Development.
• External: Clients (Executives, Senior and Operational), Statutory and Regulatory Bodies, Suppliers, Partners, Industry Associations.

What you will be doing:

Operational Coordination & Support

• Support all operational activities within the assigned Local FM and EA Category C accounts to ensure consistency and compliance with company standards and contractual obligations.
• Oversee the performance of site teams, contract support, and service delivery across all assigned / managed Category C accounts and portfolios.
• Participate in continuous improvement initiatives, driving standardisation across.
• Create and track performance goals and KPI, ensuring consistent service delivery, aligned to SLAs and KPIs, across diverse sites and geographic regions.
• Ensure team members complete all necessary training and compliance.
• KPI dashboard / account performance review regularly
• Drive operational readiness, including maintenance plans, site audits, safety file compliance, and periodic risk reviews.
• Lead the execution of maintenance plans, safety programs, and service compliance using organisational tools and platforms.
• Act as a cover for urgent Facilities Coordinator vacancies and to fill in for FC’s taking leave where necessary. 

Financial Support & Reporting

• Admin support for approving purchase orders, GRN, and invoices on Cat C accounts
• Admin support on the SSA CAPEX projects by creating project codes, invoices, and CTA’s.
• Liaise day-day coordination, new hire set up, AP expedited payment approvals, and new client setup.
• Provide support to the business unit’s financial performance: revenue growth, margin improvement, and cost control.
• Provide support on budgeting, forecasting, and commercial health of the accounts
• Ensure adherence to financial governance, cost allocation principles, and risk mitigation across contracts.
• Provide support to the business unit in leading pricing reviews, financial modelling, and support in commercial decision-making.

Client Coordination & Reporting

• Act as the point of contact for client stakeholders, ensuring strong alignment with client goals and service expectations.
• Support the business unit with operational reviews with clients, escalating issues when required, while maintaining strategic relationships.
• Conduct regular performance reviews, client meetings, and satisfaction surveys
• Support the business unit with SLA and KPI performances and drive collaborative service improvement plans.
• Build and maintain relationships with client contacts across assigned accounts.

People Support & Coordination

• Provide leadership and direction to all direct and indirect team members across the portfolio
• Promote a high-performance, inclusive culture aligned with company values and leadership principles.
• Provide support with workforce planning, succession planning, and performance management across accounts.
• Provide support with compliance with HR policies, labour laws, and performance management processes.
• Coordinate training, onboarding, and compliance tracking within the business unit
• Support performance management processes and reporting within the business unit
• Act as a point of coordination between operations, HR and management

 Compliance Monitoring & Administration

• Ensure business unit compliance with internal standards, regulatory requirements, and EHS/ OHS frameworks.
• Drive a culture of safety and governance, embedding best practice across all operational touchpoints.
• Participate in and lead risk reviews, governance meetings, and client assurance processes.
• Embed a strong safety culture through audits, training, and incident follow-up.

 Bid & Transition Support

• Identify and support the pursuit of organic and inorganic growth opportunities within client accounts.
• Partner with the Business Development team to provide operational expertise in bids and transitions.
• Participate in due diligence, mobilisation, and integration of new accounts.
• Support bid preparation through data gathering and coordination
• Assist with mobilization and transition activities
• Maintain documentation for new and existing accounts
   

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About the role

• The Grade A Security Officer is responsible for ensuring the effective and efficient operation of the assigned security site and maintaining high standards of security, safety and service delivery.
• The role is responsible for providing effective security services, identifying and responding to security risks, addressing staff and client concerns, and ensuring that all duties are performed in accordance with the Site Job Description, company policies, procedures and applicable security industry requirements.
• The successful candidate will demonstrate strong leadership, sound judgement, professionalism, integrity and excellent communication skills. The individual must be able to work effectively with clients, employees, management and members of the public while maintaining a professional approach at all times.

What you will bring

Qualifications

• PSIRA Grade A certification.
• Matric / Grade 12 certificate.
• Valid Code 08 driver’s licence.
• Valid handgun firearm competency.

Experience, Knowledge & Skills

• Minimum 5 years’ experience within the security industry.
• 3–5 years’ direct experience liaising with clients regarding security-related matters.
• Proven experience in a supervisory or senior security role.
• Strong knowledge of security industry regulations and operational requirements.
• Experience identifying and responding to security risks and incidents.
• Strong leadership and decision-making abilities.
• Excellent communication and interpersonal skills.
• Ability to engage professionally with clients, employees, management and members of the public.
• High level of professionalism and integrity.
• Excellent verbal communication skills.
• Strong customer service and client relationship skills.
• Professional personal hygiene and appearance appropriate for a client-facing environment.
• Physically fit and able to perform duties on-site.
• Ability to work independently and as part of a team.

What you will be responsible for

• Enforce and adhere to the Company’s Disciplinary Code of Conduct, policies, procedures and operational standards.
• Ensure the effective and efficient operation of the assigned security site.
• Ensure that all security duties are performed in accordance with the applicable Site Job Description.
• Maintain adequate security coverage and ensure that security operations are conducted effectively.
• Identify and respond appropriately to security risks, incidents and irregularities.
• Handle and resolve staff and client complaints professionally.
• Communicate effectively with staff, clients, management and members of the public regarding security-related matters.
• Report security-related incidents, risks and irregularities promptly to the relevant stakeholders.
• Take a proactive approach to identifying and addressing security concerns.
• Ensure compliance with company policies, procedures and applicable security industry requirements.
• Maintain professional relationships with clients and uphold high standards of client service.
• Provide leadership and guidance to security personnel where required.
• Exercise sound judgement when dealing with security-related matters and incidents.
• Maintain accurate records, reports and documentation relating to security operations.
• Support the effective operation and service delivery of the assigned site.
• Maintain professional communication when interacting with employees, clients and other stakeholders.
• Perform any other duties and responsibilities as required in support of effective site Operations.

Competencies

• Excellent verbal and written communication skills in English.
• Strong leadership and supervisory skills.
• Excellent customer service and client relationship skills.
• Good report writing and record-keeping skills.
• Strong problem-solving and decision-making abilities.
• Sound judgement and ability to exercise discretion.
• Excellent firearm handling skills.
• Ability to identify and manage security risks.
• Ability to remain calm and professional when dealing with incidents and difficult situations.
• Ability to work independently and as part of a team.
• Physically fit and able to meet the physical demands of the site, including physical training (PT).
• Professional appearance and conduct.
• Commitment to maintaining high standards of security, safety and service delivery.

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About the role

• The Grade B Security Officer (Point Waterfront) is responsible for ensuring the effective and efficient operation of the assigned security site and maintaining high standards of security, safety and service delivery.
• The role is responsible for providing effective security services, identifying and responding appropriately to security risks, addressing staff and client concerns, and ensuring that all duties are performed in accordance with the Site Job Description, company policies, procedures and applicable security industry requirements.
• The successful candidate will demonstrate strong leadership, sound judgement, professionalism, integrity and excellent communication skills. The individual must be able to work effectively with clients, employees, management and members of the public while maintaining a professional approach at all times.

What you will bring

Qualifications

• PSIRA Grade B registration.
• Matric / Grade 12 certificate.
• Valid Code 08 driver’s licence.
• Valid handgun firearm competency.

Experience, Knowledge & Skills

• Minimum 5 years’ experience within the security industry.
• 3–5 years’ experience liaising directly with clients regarding security-related matters.
• Proven experience in a supervisory or senior security role.
• Strong knowledge of security industry regulations and operational requirements.
• Experience identifying and responding to security risks and incidents.
• Strong leadership and decision-making abilities.
• Excellent communication and interpersonal skills.
• Ability to engage professionally with clients, employees, management and members of the public.
• High level of professionalism and integrity.
• Strong customer service and client relationship skills.
• Ability to compile and submit detailed reports.
• Professional personal hygiene and appearance appropriate for a client-facing environment.
• Physically fit and able to perform duties on-site.
• Ability to work independently and as part of a team.

What you will be doing

• Enforce and adhere to the Company’s Disciplinary Code of Conduct, policies, procedures and operational standards.
• Ensure the effective and efficient operation of the assigned security site.
• Ensure that all security duties are performed in accordance with the applicable Site Job Description.
• Maintain adequate security coverage and ensure that security operations are conducted effectively.
• Identify and respond appropriately to security risks, incidents and irregularities.
• Handle and resolve staff and client complaints professionally.
• Communicate effectively with staff, clients, management and members of the public regarding security-related matters.
• Report security-related incidents, risks and irregularities promptly to the relevant stakeholders.
• Take a proactive approach to identifying and addressing security concerns.
• Ensure compliance with company policies, procedures and applicable security industry requirements.
• Maintain professional relationships with clients and uphold high standards of client service.
• Provide leadership and guidance to security personnel where required.
• Exercise sound judgement when dealing with security-related matters and incidents.
• Compile and submit accurate reports relating to security operations, incidents and irregularities.
• Maintain accurate records and documentation relating to security operations.
• Support the effective operation and service delivery of the assigned site.
• Maintain professional communication when interacting with employees, clients and other stakeholders.
• Perform any other duties and responsibilities as required in support of effective site operations.

Competencies

• Excellent verbal and written communication skills in English.
• Strong leadership and supervisory skills.
• Excellent customer service and client relationship skills.
• Good report writing and record-keeping skills.
• Strong problem-solving and decision-making abilities.
• Sound judgement and ability to exercise discretion.
• Ability to identify and manage security risks.
• Ability to remain calm and professional when dealing with incidents and difficult situations.
• Ability to work independently and as part of a team.
• Physically fit and able to meet the physical demands of the site.
• Professional appearance and conduct.
• Commitment to maintaining high standards of security, safety and service delivery.
   

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About the role

• The Compliance Officer - Security (NDC Metro) is responsible for overseeing security operations within the region, ensuring that security personnel adhere to company policies, procedures, operational standards and applicable security industry regulations.
• The role is responsible for maintaining the highest standards of service delivery and operational efficiency, while ensuring that security operations and client relationships are managed effectively.
• The Compliance Officer (Security) will report directly to the Key Accounts Manager.

What you will bring

Qualifications

• Matric / Grade 12 – certified copy required.
• PSIRA Grade A registration – mandatory.
• Security Management Qualification will be advantageous.
• Valid Code 08 driver’s licence – required.
• Firearm competency (Handgun, Shotgun and Rifle).

Experience, Knowledge & Skills

• 3–5 years’ experience within the security industry.
• Minimum 3 years’ experience in a supervisory or managerial role within the security industry.
• 2–3 years’ experience in client liaison and relationship management.
• Proven knowledge of security industry regulations, operational requirements and compliance standards.
• Proven experience in monitoring staff compliance and security operations.
• Experience in conducting basic on-site risk assessments.
• Experience in responding to security incidents and conducting preliminary investigations.
• Solid computer proficiency, including the use of office software and security management systems.
• Excellent people management and leadership skills.
• Excellent administrative and organisational skills.
• Excellent verbal and written communication skills.
• Strong client service and relationship management skills.
• Commitment to maintaining high service and quality standards.
• Ability to work independently and effectively under pressure.
• Willingness and flexibility to work night shifts when required.

What you will be doing

• Ensure compliance with the Company’s policies, procedures, Disciplinary Code of Conduct and operational standards.
• Enforce and uphold the Excellerate Code of Conduct, values and standards across security operations.
• Monitor security personnel on-site to ensure adherence to company policies, operational procedures, code of conduct and service standards.
• Conduct on-site inductions and training for new and existing security officers to ensure they are equipped to perform their duties effectively and to the required standard.
• Conduct basic on-site risk assessments to identify potential security risks and implement appropriate measures to mitigate identified risks.
• Act as the first responder to security incidents, conduct preliminary investigations and manage incidents to ensure minimal disruption and effective resolution.
• Maintain professional relationships with clients and ensure that client needs and concerns are addressed promptly and efficiently.
• Collaborate with the Command Centre to ensure proper site coverage and effective operational staffing.
• Assist with the coordination and approval of leave requests and operational staffing schedules.
• Motivate and manage security personnel on-site to maintain high levels of performance and ensure consistent delivery of quality security services.
• Maintain accurate records, reports and documentation relating to security operations and compliance.
• Ensure that security personnel comply with applicable security industry regulations and operational requirements.
• Provide effective communication, guidance and support to security personnel, clients and internal stakeholders.
• Carry out duties and responsibilities in accordance with the applicable Site Job Description.
• Enforce and adhere to the Company’s Code of Conduct, policies, procedures and operational standards.
• Maintain professional communication when interacting with employees, clients and other stakeholders.
• Perform any other duties and responsibilities as required in support of effective security operations.
   

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About the role

• The Grade B Inspector (NDC Metro) is responsible for ensuring the effective and efficient operation of all assigned security sites.
• The role is responsible for ensuring adequate site coverage, efficient deployment of personnel, conducting regular site inspections, identifying compliance risks, responding to incidents and maintaining high standards of service delivery. The Grade B Inspector will also be responsible for maintaining professional client relationships and supporting the effective management of security personnel.
• The Grade B Inspector will report directly to the Key Accounts Manager.

What you will bring

Qualifications

• PSIRA Grade B certification.
• Matric / Grade 12 certificate. · Valid Code 08 or Code 10 driver’s licence with a clean driving record.
• Firearm competency (Handgun and Shotgun).
• Minimum 2 years’ continuous driving experience.

Experience, Knowledge & Skills

• 3–5 years’ experience in a supervisory or inspection role.
• 3–5 years’ experience within the security industry.
• Proven experience in conducting site inspections and monitoring operational compliance.
• Experience in managing and supervising security personnel.
• Experience in responding to site incidents and providing accurate feedback.
• Experience in maintaining professional client relationships and delivering high service standards.
• Proficient in report writing and maintaining accurate records.
• Experience with the Chase system will be advantageous.
• Excellent verbal and written communication skills.
• Strong leadership qualities and the ability to exercise discretion.
• Strong people management and supervisory abilities.
• High level of client service orientation.
• Commitment to quality standards and operational excellence.
• Physically fit and able to perform duties on-site.

What you will be doing

• Enforce and adhere to the Company’s Disciplinary Code of Conduct, policies, procedures and operational standards.
• Ensure that all assigned sites have adequate security personnel coverage.
• Ensure the efficient deployment of security officers’ personnel according to operational requirements.
• Conduct daily site inspections and ensure that relevant entries are accurately captured on the Chase system.
• Identify and report site irregularities promptly to the relevant stakeholders.
• Respond to incidents on sites and provide appropriate feedback to the Control Room, Compliance Officer and Key Accounts Manager.
• Conduct inspections to ensure compliance with company procedures, operational requirements and service standards.
• Identify compliance risks and conduct preliminary investigations into incidents where required.
• Assist with on-site training to ensure that security personnel understand and comply with operational requirements.
• Monitor and manage staff performance, including security personnel.
• Maintain professional relationships with clients and uphold high standards of client service.
• Ensure that operational issues identified during site inspections are addressed promptly and escalated where necessary.
• Maintain accurate records, reports and documentation relating to site inspections, incidents and operational activities.
• Support the effective operation of all assigned security sites.
• Carry out duties and responsibilities in accordance with the applicable Site Job Description.
• Enforce and adhere to the Company’s Code of Conduct, policies, procedures and operational standards.
• Maintain professional communication when interacting with employees, clients and other stakeholders.
• Perform any other duties and responsibilities as required in support of effective site operations.

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Position Purpose

• The AI & Automation Engineer will design, build, test and support AI-enabled tools, automation solutions, internal copilots, workflow automations and system integrations. The role will translate business problems into secure, scalable and measurable automation solutions that reduce manual effort, improve accuracy, strengthen controls and support client-facing technology-enabled service innovation.

Key Responsibilities

AI Solution Design & Development

• Build AI agents, internal copilots, intelligent assistants and AI-enabled workflows for approved use cases.
• Develop solutions for document processing, service desk triage, knowledge retrieval, data extraction, reporting support and operational automation.
• Apply human-in-the-loop design principles for high-risk, financial, client-facing or operationally material outputs.
• Maintain technical documentation, user guidance and solution design records.

Automation Engineering

• Design and develop workflow automations, scripts, APIs, integrations and low-code-enabled automations.
• Identify opportunities to reduce manual work, rework, repetitive tasks and spreadsheet-based workarounds.
• Support automation of processes across Operations, Finance, Procurement, QHSE, HR, Portfolio Services and Business Development.
• Ensure automations are secure, maintainable, monitored and aligned to agreed standards.

Data, Integration & Technical Enablement

• Work with the Data Scientist / Analytics Lead to structure data flows required for AI and automation use cases.
• Develop integrations between approved systems where appropriate, using APIs, data connectors or controlled data exchange methods.
• Support secure on-premise or controlled AI development environments and development tooling.
• Ensure appropriate testing, logging, version control and release management.

Responsible AI & Governance 

• Maintain AI use-case documentation, technical risk assessments and control evidence.
• Support AI testing for accuracy, reliability, bias, privacy and security considerations.
• Ensure compliance with AI governance, cybersecurity, data classification and acceptable-use requirements.
• Escalate risks or limitations before production deployment.

Benefits Realisation & Support

• Measure time savings, error reduction, productivity gains and adoption for automation initiatives.
• Provide technical support for deployed AI and automation tools.
• Train users and business champions on effective and responsible use of solutions.
• Continuously improve deployed solutions based on usage data and feedback.

Qualifications & Experience
Minimum Requirements

• Bachelor's degree or diploma in Computer Science, Software Engineering, Data Science, Information Systems, Engineering or related field.
• Minimum 4-7 years of experience in software development, automation engineering, AI/ML solution development, systems integration or workflow automation.
• Hands-on experience with Python or similar programming languages, APIs, data processing and automation frameworks.
• Experience developing practical business solutions from requirements through to testing, deployment and support.
• Understanding of cybersecurity, data privacy and secure development principles.

Preferred

• Experience with LLMs, prompt engineering, retrieval augmented generation, vector databases, OCR, document AI or agentic workflows.
• Experience with Microsoft Power Platform, Azure AI, Azure OpenAI, UiPath, Power Automate, Make, n8n or similar platforms.
• Knowledge of CAFM, ERP, procurement, QHSE or facilities management systems.
• Experience with DevOps, Git, testing frameworks, MLOps or model monitoring.
• Preferred Skills & Competencies
• AI and automation sokution development
• Python, APIs and system integration
• Problem solving and technical analysis
• Secure development and data handling
• Process automation and workflow thinking
• Testing and quality assurance
• Documentation and user enablement
• Stakeholder engagement
• Ability to translate business probleems into working solutions