Fresh Jobs at Discovery Limited

Key Purpose

• Understand, analyse and optimize sales and distribution strategies across Discovery Health and Vitality using industry knowledge, analytical expertise and strategic insights.

The candidate will be required to:

• Develop new business strategy and analysis to lead distribution strategies,
• Storyboard and communicate complex information in a coherent, succinct manner; and
• Transform unstructured data into strategic insights to inform key business decisions.

Areas of responsibility may include but not limited to

Sales and distribution leadership:

• Responsible for strategic insights, ideas, and solutions to address sales and distribution priorities within Discovery Health and Vitality
• Responsible for the successful product positioning and roll-out of Discovery Health and Vitality’s annual enhancements and product launches
• Contribute to research and development through a deep understanding of the competitor space and market dynamics.
• Produce white papers and thought leadership to elevate the Discovery Health and Vitality brands.

Broker Leadership:

• Engage with distribution channels and brokers as a key decision maker to complex problems faced by Discovery Health and Vitality.
• Position newly launched Health and Vitality products via nationwide webinars and roadshows to brokers
• Develop strong relationships with brokers as the key voice on distribution sentiment and product delivery.

Market expertise:

• Detailed analysis, technical modelling and desktop research covering company performance, product utilisation, sales trends and competitor landscape to guide the business on future growth opportunities.

Competencies

• Self-starter with a strong drive for excellence
• Management and leadership skills
• Strategic thinker
• Exceptional analytical skills
• Strong communication skills, with competencies of storyboarding, presentation preparation and data visualisation

Qualifications / Experience

• Qualified actuary, with a minimum of three years’ work experience.
• Or 1 -2 exams away from qualifying with more than 3 years' work experience
• Management consulting experience is advantageous.

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Key Purpose

• Within the Application Platform Services system area, the Java Developer must work together with Business Analyst, UX & Content Teams, System Architect and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
• The Java Developer will support the projects throughout the project life-cycle, including requirements, design, implementation, release and post release support.
• The Java Developer in the Application Platform Services area must be technically able support and maintain the deployed applications on dev, test and production environments.

Areas of responsibility may include but not limited to

• Develop, test, and maintain the deployed application software with high quality
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
• Perform accurate development estimation
• Produce technical specifications and designs.
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments
• Present to senior stakeholders
• Offer support and guidance to peers
• Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture

Personal Attributes and Skills

• Passionate about technology and development.
• Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
• Analytical thinking
• Personal organisation and time management skills
• Technical and business writing skills
• Presentation and facilitation skills
• Communication skills (written, verbal/presenting and listening)
• Stress management
• Customer focused
• Results oriented
• Able to resolve conflict
• Creative
• Innovative
• Self-driven
• Attention to detail
• Ability to build relationships with people from all different backgrounds and at different job levels

Education and Experience

Minimum

• Matric/Grade 12 and formal Java qualifications.
• 3 years Java systems development experience
• Java EE knowledge and experience
• Experience with SOAP and REST services
• Unit testing and mocking frameworks
• Source control, experience with GIT
• Experience with industry standard Application Servers (preferably WebLogic)
• Knowledge of OO design principles and development patterns

Preferred

• IT related Degree or Diploma (BSc/BTech or similar).
• Angular Framework
• Spring Framework
• SQL and ORM experience
• Presentation layer development (HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC)
• Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
• Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development

Advantageous

• Honours degree
• DevOps/Continuous integration
• Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket)

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Key Purpose of the role

• Healthy Company is a product of Discovery Corporate and Employee Benefits. It is an Employee Assistance Programme (EAP) offered to corporate clients as an employee benefit to improve the health and wellness of employees through a dedicated team of coaches responsible for providing support, counselling and query resolution to members, as well as proactively initiating outreach to members to increase engagement in the programme.
• This position is primarily responsible for the growth of the business, servicing and retention of existing corporate clients by conceptualizing and driving strategies focused on unlocking, coordinating and embedding solutions. Key for this role is to entrench the product, optimize and maximize relationships across the value chain through effective and efficient systems, process and infrastructure. Brings thought leadership to the industry that sets Healthy Company apart in the market

Areas of responsibility may include but not limited to

• Responsible for growing the Healthy Company business
• Lead the design and execution of strategies that enable growth for the Healthy Company Product
• Ensure delivery of exceptional experiences for all stakeholder groupings, such as the design of member, employer, and adviser centric processes.
• Shape and create industry leading experiences across every touch point for all stakeholders.
• Support ideation, strategy, and implementation concepts across various Customer Experience (CX) and implantation initiatives that support growth and retention objectives.
• Bring strong, customer cantered design skills and business knowledge to translate ambiguous and conceptual ideas into exceptional design solutions at scale.
• In conjunction with responsible Executive, continuously ensure that systems, service and supporting infrastructure remains fail proof and fit for purpose.
• Ensure continuous review of service and systems infrastructural landscape to manage risk for the differences business within each segment.
• Continuously unlock opportunities for operational and service efficiency and excellence, leading to sustainability – entrench a culture of continuous improvement.
• Actively support client implementations and product adoption across products within the Healthy Company portfolio.
• Leads and manages a high-performing team focused on unlocking, delivery and embedding of exceptional client and adviser experiences.
• Collaborate with business/segment executives and other critical stakeholders in the continuous ideation of value-adding client and adviser propositions.
• Lead and support Key Account Managers for the different segments in the execution of their duties.
• Regulatory, legal and compliance oversight for all Healthy Company Products. This includes representation at key forums (CCF, TCF, FSCA forums). This includes leading the audit support and binder reviews.
• Implementation and management of Distribution Partner strategies.
• Management and oversight of product cost centres and budgets.
• Working with the Partner team on management of the Partnerships (like PHS) across Finance, Regulatory, Operations and Systems streams.
• Support the RFP and Tender processes for Healthy Company.
• Manage relationships and contracts with Third Party Providers.

Personal Attributes and Skills     
The successful candidate must demonstrate the following competencies:

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Exceptional analytical, problem solving and research skills
• Strong business acumen with an ability to lead a business
• Sales and growth orientation
• Creative thinking and the ability to operationalise innovation
• The ability to influence and negotiate with impact across divisions and teams at all levels, and with external parties
• Reliability and dependability – can be counted on
• Sophisticated written and verbal communication skills for executive-level internal and external delivery
• A commitment to excellence
• An ability to deal with ambiguity and continuous change

Education and Experience

• A minimum of 5 years Health insurance and Health Care experience.
• A minimum of 5 years of formal work experience, with operations leadership, systems implementation and leading delivery of key business projects that shift the landscape.
• Proven track record in stakeholder management (internal and external) and exceptional business delivery.
• 5 - 7 years Discovery Health Experience (Advantageous).
• More than 5 years - Key account management (Preferred).
• A completed 3-year Business degree or the equivalent at an accredited institution.

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Key purpose

• To ensure that the necessary system requirements and process optimizations are implemented to support efficient and streamlined operational outputs across the subset of Wellness Solution Businesses. (Corporate Wellness, Executive Wellness, Corporate Clinics, Southern Rx Pharmacy and Discovery Medical Suppliers) Analyze and work with various data sets and reports for effective reporting to internal stakeholders, identifying opportunities for improvement in business processes and recommend opportunities to grow and expand the businesses.  Managing key business functions to support effective day-to-day operations. Responsible for coordinating projects and managing these projects from inception to completion.

Key Outputs may include but are not limited to

• Drive efficiency with process optimization and implementing / leveraging off new or existing systems to improve the day-to-day operations and reduce manual workarounds.
• Initiate and drive projects from inception to completion to ensure that operational strategies are implemented efficiently.
• Post Go live monitoring system enhancements and or Go Live’s to ensure any gaps/trends are addressed as soon as possible.
• Attend and or chair key forums and or steercoms and be responsible for managing key stakeholder relationships.
• Support the Operational Team with quality audits and methods to improve quality in service delivery internally and with third party operators.
• Support the Operational team with training and development.
• Oversee and support manual, electronic and paper claims processes in addition to invoicing and billing for the areas to meet the required SLA’s.
• Oversee implementation and building of new systems, apps and other tools to increase automation within the operational areas.
• Keep abreast of the latest industry developments to identify opportunities to grow the business areas.  Support the operational areas with research concepts and trends locally and globally.
• Manage stakeholders’ expectations and ensure they are kept up to date of project progress.
• Sign off and approve concept papers and functional documents related to new business cases, system changes/enhancements.
• Oversee user acceptance and regression testing.  
• Be responsible for supporting the operations team with the implementation of strategic projects and or pilots.
• In collaboration with the wellness solutions leadership team manage and sign off on YE projects.
• Work with the necessary system and functional teams to track, monitor, and identify root causes and solutions for outages and incidents affecting the operational areas.
• Manage contractual agreements with vendors, service providers, suppliers, pharmaceutical companies etc.
• Manage and oversee procurement processes for timeous delivery and completion.

Personal Attributes and Skills  

• Advance Excel
• SharePoint
• Confluence
• MS PowerPoint
• Knowledge of Discovery Products and Services across the group
• Knowledge of Scheme Benefits
• Financial principles
• Communication skills
• Data analysis
• Deciding and initiating action
• Relating and networking
• Persuading and Influencing
• Planning and Organizing
• Writing and Reporting
• Applying Expertise and Technology

Experience, qualifications, and mandatory requirements

• Extensive experience in data handling and statistics  
• Minimum 3 years’ experience and knowledge of the Discovery Health Systems
• Minimum 3 years’ experience within a Customer Services environment
• Minimum 2 years’ experience within a financial environment with experience in claims, invoicing, billing
• Minimum 2 years’ experience in a leadership position.

Advantageous:

• Existing experience within a Functional Head role
• Financial acumen
• Project management experience
• Experience with Power BI
• Solumed
• Flexgen
• BMS

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Key Purpose

• A Test Analyst is responsible for designing, executing, and managing test cases to ensure software meets business and functional requirements. They identify defects, report issues, and collaborate with developers to resolve them. Their role includes functional, system, integration, and regression testing. They also ensure test documentation is maintained and aligned with project standards

Areas of responsibility may include but not limited to

Test Planning

• Actively participate in JAD sessions and liaise with all stakeholders to optimally identify test requirements.
• Daily attendance to Pod stand ups and effective participation is required
• Create required deliverables and planning tasks in SDLC tool and set due dates according to agreed milestones
• Provide reliable estimates during sizing efforts
• Participate in backlog grooming

Test Case Analysis & Development

• Analysis & review of requirement, regression tests and root causes
• Identify gaps in requirements
• Produce an in-depth impact analysis and ensure that the impact analysis is reviewed by all stakeholders, prepare for and provide a walkthrough of all test scenarios.
• Apply best practice design techniques to create manual test cases that are reusable and likely to unveil defects (Way of Work).
• Ensure comprehensive test scenarios and accompanying data permutations to facilitate optimal test coverage.
• Identify opportunity for automation
• Review test cases produced by Juniors
• Adhere to the test policy and strategy.
• Capture test cases in the tool, according to the design (Way of Work).
• Ensure traceability between requirements and test cases.
• Effectively manage the upstream and downstream pipeline for the testing effort.

Test case Execution and Monitoring

• Prepare data required for the various test scenarios
• Execute tests from the tool.                                                                                              
• Ensure execution is fully completed before the code is implemented.
• Log Defects and manage to resolution.   
• Ensure that defect logged is correctly categorized and prioritized
• Identify risks and issues and escalate early on.                                                      
• Identify potential risks and prevent the introduction of new root causes.
• Create shared filters (and Dashboards) in the Test and SDLC tools, which defines the upstream and downstream pipeline for Testing efforts.
• Adhere to Standards and Admin requirements and ensure that admin is done within SLA

User Acceptance Testing

• Ensure that the User Acceptance tests are executed from the testing tool.
• Assist Users during UAT phase.
• Ensure that the Users update JIRA with the test status.
• Evaluate release readiness and assist in identifying and resolving critical issues.Ensure where applicable a known issue list is communicated and acknowledged.

Release implementation

• Ensure that all QAT / UAT admin is completed before go live

Post-release

• Handle all outstanding admin and ensure that the release is closed appropriately to meet audit requirements
• With each release, retrospectively analyse what went well and not so well
• Identify improvements in process, people and technology.

Team Collaboration and Leadership

• Manage own work and team members as and when required.
• Mentor juniors team members and provide required support.
• Communicate clearly, constructively and effectively.
• Build relationships with other members of the team and the business users we service.
• Transfer knowledge and actively participating in building a testing knowledge base.

Technical Skills

Intermediate knowledge of:

• Jira & Agile process knowledge
• PL SQL
• Root Cause Analysis process
• Interpreting business and technical specifications
• Business Communication skills (verbal and report writing)

Education and Experience

Essential:

• Matric
• ISTQB Advance level in manual testing
• At least 4 - 7years’ experience in Software testing
• Quality assurance / software testing methodologies
• Software Development Life cycle models experience
• Experience in Agile testing methodologies
• Experience in JIRA and Xray

Advantageous:

• Diploma or University degree in IT/Software or technical discipline such as Computer science
• Experience in a leadership role