Fresh Jobs at Discovery Limited

Key Purpose

• Leading Discovery Life Funeral Sales Team at the relevant branch in order to achieve set sales target.

Areas of responsibility may include but not limited to:

• Lead and manage a Funeral Cover sales channel consisting of financial advisors in order to achieve sales and quality targets.
• Ensuring a professional level of interactions with all stakeholders
• Inductions and leads management, ensuring that campaigns and leads are correctly managed
• MIS Reporting - create and maintain reporting
• Ensure business processes are adhered to, and operational improvements are recommended.
• Ability to proactively manage change.
• To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all time
• Adherence to compliance and risk management
• Coach staff to improve performance and behaviours.
• Create an energetic and motivated work environment
• Report any suspected misconduct in line with Discovery values and relevant regulation.

KI responsibilities may include but not limited to

• A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
• Must monitor the statutory obligation of the FSP are complied with.
• Must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
• Ensure that representatives are compliant with the fit and proper requirements.
• Representatives complete all required training for their role.
• Review the advice rendered by the representative.
• Monitor on an ongoing basis that the representatives are treating customers fairly.
• Supervise representatives under supervision:
• To ensure that all the required fit and proper requirements are complied with (Qualification and PST),
• where monitoring of representatives under supervision is delegated, the following should be done:
• record the process of delegation and the reporting frequency monitoring done.
• Instil a culture of treating customers fairly in all aspects of the business.
• Ensure that there are business processes and operational ability.

Competencies

• Ability to engage Union representatives.
• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized, target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organizational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously.
• Ensure ethical business activities and maintain transparency of branch dealings.

Qualification and Skills 

• Matric (Grade 12)
• 3 – 4 years sales management experience in a target driven in/outbound sales.
• Competent in MS office
• A FAIS Recognized qualification: NQF Level 5
• RE5 and RE1Qaulification compulsory
• 1- 2 years leadership experience (Advantegous)
• Life Product knowledge (Advantegous)

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Key Purpose

• To Service & Support the Discovery Business in a 24-hour operation by maintaining the availability and performance of the enterprise Database infrastructure systems in accordance with the business Service Level Agreements

Areas of responsibility may include but not limited to

• Operational user requests
• Account creations and management thereof
• Change Management - Implementation of infrastructure changes to business system servers
• Patch Management, OS upgrades etc.
• Server/system administration
• Good trouble shooting skills and working with Vendor support to resolve if required
• Server setup and deployment
• Monitoring of system availability and utilization and reporting thereof
• Monitor system performance continuously throughout the environment and identify any potential threshold breach- with corrective escalation management procedures to be followed.
• Ability to commission new servers
• Projects
• Involvement with basic tasks of project work.
• Project scoping and planning

Personal Attributes and Skills

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

Education and Experience

• Oracle Solaris Advanced Administration
• Linux Intermediate Administration
• Oracle Solaris Administration (3 – 5 years)
• RHEL Administration (3 – 5 years)

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Key Purpose of the role

• The vacancy is for an instructional design role within the Discovery Employee Benefits – Group Risk business unit. The role requires the Instructional Designer to develop learning material according to best practice and high-quality standards. The role will also involve constant evaluation of the learning cycle and regular updating of material.

Areas of responsibility may include but not limited to

• Consult with stakeholders across business areas to establish mutually beneficial relationships
• Subsequent structuring and development of learning content.
• Maintaining and adhering to controls throughout the training development process such as version control, quality control etc.
• Maintaining currency of knowledge in the areas specific to learning and development, including but not limited to learning technologies, learning concepts and national qualifications
• Support of eLearning clients to resolve functionality issues and liaising with LMS supplier on platform stability
• Design and develop learning material for online and classroom learning interventions
• Consulting with business areas to agree on reasonable and achievable deadlines
• Train and provide guidance to the facilitators to ensure that learning outcomes are achieved through effective presentation of material
• The incumbent must have the ability to develop material based on technical product information and specification
• The incumbent must have knowledge of Employee Benefits (Retirement Fund and Group Risk)

Personal Attributes and Skills     
The successful candidate must demonstrate the following competencies:

• Communication Skills: able to communicate clearly both verbally and in writing.
• Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
•  Ability to communicate logically and objectively is essential components of this role.
• Attention to detail
• Very organised
• Conflict Management
• Expresses opinions, information, and key points of an argument clearly.
• Probes for further information or greater understanding of a problem.
• Relates well to people at all levels.

Education, Skills and Experience

• Education & Training qualification, specifically Design & Development
• Minimum 3 years’ instructional design experience
• Employee Benefit, Retirement Fund knowledge - advantageous
• 1-2 years’ experience in Employee Benefits – advantageous
• Adobe Suite/Photoshop/Illustrator/InDesign/ Premiere-Pro – intermediate level
• Articulate 360 - advance
• Learning Management System (SAP)

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KEY PURPOSE

• The vacancy is for a Learning and Development Specialist to join the Discovery Institute of Training. This role is responsible for designing, developing, delivering, and implementing impactful learning solutions that build capability across various roles and levels within Discovery. These include leadership development, core (soft) skills, and business performance support, using a mix of in-person facilitation, virtual training, and digital formats. In addition to design responsibilities, this role will also be accountable for the effective delivery and facilitation of training interventions across multiple modalities, ensuring meaningful learning experiences and driving behaviour change and performance improvement.

KEY OUTPUTS

• Learning needs analysis and stakeholder consultation: Conduct in-depth learning needs analyses in consultation with a wide range of stakeholders on all levels. Identify skills gaps, performance challenges, and capability needs across the organisation.
• Design, development, and delivery of learning solutions: Design, develop, and deliver high-impact learning interventions using a blended learning approach, including in-person facilitation, virtual training, and digital content, to support leadership development, core (soft) skills, and business performance.
• Training facilitation: Facilitate engaging, high-quality leadership development and core (soft) skills training sessions that drive behaviour change and performance outcomes. Ensure facilitation is tailored to the audience and aligned with business objectives.
• Learning project initiation and management: Initiate and manage custom learning and business support initiatives that align with business strategy and drive measurable impact. Propose and implement new tools, methodologies, and learning solutions that positively influence performance.
• Strategic contribution and innovation: Actively contribute to the strategic planning and continuous improvement of the Discovery Institute of Training. Use deep learning and development knowledge and experience to shape departmental direction, propose innovative solutions, and align team outputs with strategic business goals.
• Impact measurement and evaluation: Track, analyse, and report on the effectiveness and business impact of learning initiatives. Use data and feedback to continuously refine and improve learning solutions.
• Champion innovation and the effective use of AI and emerging technologies: Leverage AI and other emerging technologies to enhance the design, development, and delivery of learning solutions. Champion innovation by identifying and implementing new tools, platforms, and methodologies that improve learner engagement, efficiency, and impact. Act as a change agent within the team and organisation by promoting a culture of continuous improvement, experimentation, and future-focused thinking.
• Quality assurance and best practice implementation: Uphold best practices in adult learning, learning design methodologies (e.g., 6Ds, ADDIE), and performance consulting. Ensure learning content and facilitation consistently meet high-quality standards and compliance requirements.

COMPETENCIES

• Learning and development expertise: Deep understanding of adult learning principles, learning design methodologies (e.g., 6Ds, ADDIE), and best practices in training delivery and facilitation.
• Instructional design capability: Strong ability to design and develop engaging, outcomes-based learning experiences across various modalities (classroom, virtual, digital).
• Facilitation skills: Excellent facilitation and presentation skills, with the ability to engage diverse learners across roles and levels, both in-person and virtually.
• Stakeholder management: Strong interpersonal skills and the ability to consult, influence, and build trusted relationships with diverse internal stakeholders at all levels.
• Strategic thinking: Ability to align learning initiatives with business strategy, contribute to departmental planning, and identify opportunities for value creation.
• Project management: Demonstrated ability to manage complex projects, timelines, and cross-functional teams, ensuring successful implementation and measurable outcomes.
• Analytical and impact-driven: Skilled in evaluating learning effectiveness and using data to make informed decisions that drive continuous improvement and business performance.
• Innovation and technology savvy: Forward-thinking and curious, with a passion for exploring and implementing new technologies, including AI, to enhance learning design and delivery.
• Communication and collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively within a team and across departments.
• Agility and adaptability: Comfortable working in a fast-paced, changing environment with the ability to shift priorities, experiment, and respond to evolving business needs.

QUALIFICATION AND EXPERIENCE

Minimum qualifications:

• A relevant qualification in Human Resources, Education, Psychology, Organisational Development, Learning and Development, or related field.
• Formal training or certification in Instructional Design, Facilitation Adult Learning, or Learning & Development methodologies (e.g., 6Ds, ADDIE).

Preferred qualifications:

• Postgraduate qualification in Learning and Development, Organisational Psychology, or related field.
• Accreditation in coaching is advantageous.

Experience:

• Minimum of 5–7 years’ experience in a Learning and Development Specialist role.
• Proven track record of designing, developing and delivering leadership development and soft skills programmes across various levels in a large organisation.
• Proven track record in consulting with stakeholders and conducting learning needs analysis.
• Extensive experience designing, developing, and facilitating learning solutions across multiple formats (in-person, virtual, and digital).
• Strong experience in managing end-to-end learning or capability-building projects, including measurement of impact.
• Demonstrated success in contributing to strategic L&D initiatives within a complex business environment.
• Experience in working with or within financial services is advantageous.
• Experience using AI-driven tools to design and deliver learning experiences is strongly preferred.