Fresh Jobs at eMedia Investments

Roles and Responsibilities
Servicing, Repairing and Testing:

• Assisting with logging repairs onto job cards through the Workshop Service/Repair Module.
• Testing equipment for basic faults under supervision.
• Observing and assisting in identifying and reporting faulty components for repair or replacement.
• Helping document and report basic fault-finding to the supervisor.
• Carrying out minor repair duties or support tasks as requested by the supervisor or manager.

Quality Control:

• Helping ensure that equipment is cleaned, safely stored, and meets basic safety and service requirements.

Reporting:

• Assisting with completing Missing and Damage Reports (M&Ds) and tracking items moved into or out of repair status (“Hospital”).

Stocktaking:

• Assisting in and ensuring that Company Inventory / Stock counts are conducted with precision.

Stakeholder Relationships:

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives

Qualifications:

• National Senior Certificate (NQF Level 4) – Essential
• Diploma in Electrical Engineering / Electronics  (NQF Level 6) – Essential

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Reception Duties  

• Answering the Switchboard professionally, pleasantly and transferring of calls to the relevant person/s
• Taking messages and relaying these to the relevant person
• Greeting and welcoming clients in a pleasant and professional manner.
• Assisting clients with information if and when required and/or directing them to relevant person/s
• Receiving deliveries and ensuring that it goes to the correct person
• Managing the booking schedules of the Meeting Rooms / Boardrooms.

Office Administration

• Generating Purchase Orders (PO’s) as required
• Ensuring that Invoices and PO’s are complete, including all necessary detail, are signed and sent through to the Accounts Department for processing.
• Assisting Drivers / Generator Operators with monthly Claim Sheets.
• Monitoring stock levels and overseeing the purchases of stationery, monthly office groceries, bottled water, etc.
• Assisting with / Arranging lunches, meals, refreshments for meetings and company gatherings.
• Assisting the Operations Manager with any ad hoc responsibilities as requested, including formulating spreadsheets and presentations.

Requirements

Qualifications

• National Senior Certificate - Essential
• National Diploma - Office Management / Similar - Recommended 

Experience

• Reception / Office Administration - 2 year - Essential 

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Roles and Responsibilities

Planning Support

• Assisting with the preparation and updating of spot plans on Transmit.
• Assisting with tracking CPP/ROS deals and updating planning schedules.
• Supporting the team with compiling planning and inventory reports.
• Assisting with the analysis of audience ratings and programme performance.
• Assisting with post-campaign reporting and feedback preparation for clients.
• Providing administrative support to the Marketing Intelligence and Planning teams.

Marketing & Industry Exposure 

• Assisting with the preparation of presentations and proposals relevant to client advertising objectives.
• Conducting basic market and competitor research.

Administration

• Maintaining accurate records and filing of planning documentation 
• Ensuring all reports and trackers are updated timeously

About You

• Demonstrates mutual respect and builds trust through honesty and ethical conduct
• Shows commitment and discipline by fully supporting decisions and pursuing targets with resilience
• Communicates openly and clearly while collaborating effectively as a team player
• Takes accountability by setting clear goals, involving the right people, and sharing responsibility for results
• Applies integrative thinking by generating innovative ideas, drawing logical conclusions, and adapting to change

Requirements

Qualifications:

• National Senior Certificate (NQF Level 4) – Essential
• Diploma in Media Studies / similar (NQF Level 6) – Essential

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Roles and Responsibilities
Customer Support:

• Handling and resolving customer queries, complaints, feedback, and suggestions professionally and timeously.
• Providing accurate information on Openview and other eMedia-related products and services.
• Managing and responding to inquiries across multiple communication platforms.
• Promoting the eMedia and Openview brand through high-quality service delivery.

CRM Interaction Logging:

• Accurately capturing and logging customer interactions in the CRM system.

Productivity & Service Quality:

• Meeting daily and monthly productivity expectations.
• Managing average call handling time between 4 minutes 30 seconds and 5 minutes.
• Ensuring service levels are consistently met.

 Team Engagement & Development:

• Contributing to team success and maintaining positive relationships.
• Participating in personal and professional development opportunities.
• Completing assessments on products, systems, and procedures with a minimum score of 85%.

Qualifications:

• National Senior Certificate (NQF Level 4) – Essential
• Diploma in Contact Centre Management, Communications, Marketing, or Business Management (NQF Level 6) – Essential

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Your day-to-day activities will include: 

• Learning about radio as a medium and art form, including its history and future directions.
• Exploring the impact of new media on modern business operations.
• Developing personal branding strategies and understanding their importance across all departments.
• Gaining insight into the role of marketing, creating impactful content, and supporting the digital and marketing teams on- and off-location.
• Engaging in the daily operations of various departments and understanding how they contribute to the on-air product.
• Participating in practical tasks, in-house lectures from industry specialists, and department-specific projects to sharpen your skills.

Requirements

Programme Requirements 

To be eligible, applicants must:

• Hold a National Diploma or a qualification at NQF Level 6 or above; and
• Not be participating in any SETA funded internship programme.

Selection Process:

• Shortlisted candidates will be interviewed by a panel of industry experts, giving you the opportunity to showcase your passion, creativity, and potential to make a mark in the media industry.

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Management, Interpersonal and Team Facilitation

• Recruit, develop, and allocate resources effectively to optimize skills and productivity.
• Monitor performance, ensuring alignment with company policies and values.
• Make sure that a checklist is completed before each show and implemented
• Oversee shift planning and execution per company standards and legislation.
• Pre-plan each show to align the output team with editorial objectives.

Stakeholder Interaction

• Build and maintain strong, diverse internal and external relationships to drive business goals.
• Balance personal and professional interactions, prioritizing organizational interests.
• Ensure pre-planning meetings occur before each show, with key management updates shared with teams weekly.

Functional Planning and Performance

• Translating the strategy into an operational plan, where targets and performance measures are clear and aligned to the overall strategic direction/focus of the business.
• Regularly monitoring the operational plan, ensuring that targets are consistently met/achieved and where necessary adapt and implement remedial steps to deliver results.

Strategic Contribution

• Drive market share growth by aligning programming with audience needs and strategic goals.
• Foster an agile, data-driven content approach that continuously improves audience engagement.
• Ensuring that the strategic priorities of the organisation are translated and implemented in the team to drive and deliver operational standards of excellence.

Team and Personal Development 

• Stay abreast of role and industry developments and ensure that skills and experience remain updated.
• Keep team skills and knowledge current, particularly in journalism and media trends.
• Proactively manage performance, addressing concerns with clear, timely actions.
• Identify and implement training programs to develop team capabilities, skills and experience.

Content Generation, Broadcast Delivery and Editorial Leadership

• Produce well-researched, balanced, and engaging content that aligns with editorial policies.
• Provide editorial guidance, ensuring thorough planning, research, and news coverage.
• Lead editorial meetings, brainstorm content ideas, and approve expert guest selections.
• Enhance storytelling with visuals, infographics, and other media elements.
• Manage live content, oversee on-air graphics, and ensure smooth broadcast execution.
• Take final accountability for editorial decisions and provide continuous feedback to improve performance.
• Continuously review and provide feedback to the value chain, including Anchors, to ensure optimal performance and delivery of the content strategy.
• Brief the production hub on specific relevant productions and manage the turnaround time.

Stakeholder Relationships

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives.
• Foster a collaborative, high-performance team environment.
• Ensure 100% compliance with productivity targets, shift rosters, and performance reviews.
• Promote company values daily and maintain low staff turnover.

Qualifications

• Bachelors Degree (3 years - 360 credits) - Television or Media Studies - Essential

Experience

• Broadcast Journalism- 8 years operational - Essential 
• Broadcast Journalism- 3 years supervisory - Essential

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Programme performance

• Plan and manage the programme rundown, with real time editorial decisions.
• Make key editorial judgements in conjunction with the Programme Editor, building a vital and positive relationship with the Programme Anchor and drive an agenda that interests, engages and stimulates viewers.
• Maintain high editorial standards, securing top-tier guests and compelling discussions.
• Complete the check list prior to each show 
• Differentiate programming through creative news treatments.
• Quality review of all on-air content prior to releasing for broadcasting.
• Ensure error-free content through rigorous quality control and subbing.

Management

• Lead and motivate team through leadership and mentorship, fostering a culture of creativity and development.
• Manage staff headcount requirements for every show and ensure optimally alignment to the editorial expectations.
• Align staffing needs/requirements with editorial demands.
• Ensure effective communication and compliance with company policies.

Editorial Leadership

• Lead the pre-and post-production meetings, when required.
• Drive innovative, unique, and engaging content.
• Maintain strong knowledge of local and global affairs and broadcast regulations.
• Marinating a good understanding of legal and ethical issues with regards to television broadcasts.

Technical

• Implement rundown changes as directed.
• Collaborate with the Editorial Team for fresh content.

Stakeholder Relationships

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives

Requirements

Qualifications

• Bachelors Degree (3 years - 360 credits) - Television or Media Studies - Essential 

Experience

• Television Production - 7 years - Essential 

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Editorial: 

Leadership in Pre-Production

• Takes initiative in pre-production meetings, leading discussions on story angles and treatments.
• Collaborates with reporters, editors, and presenters to shape compelling narratives.
• Identifies unique perspectives and storytelling techniques that enhance audience engagement.

Content Management & Updates

• Ensures all broadcast content is timely, relevant, and continuously updated to reflect the latest developments.
• Monitors breaking news, industry trends, and audience preferences to keep content fresh.
• Works closely with researchers and journalists to fact-check and refine stories.

Scriptwriting & Editorial Support

• Assists in crafting scripts, intros, and headlines that are clear, engaging, and aligned with editorial guidelines.
• Provides feedback to writers to enhance clarity, tone, and storytelling impact.
• Ensures all written content is in line with the station's brand voice and audience expectations.

Content Creation for On-Air Production

• Oversees the creation of packages, features, and pre-recorded segments.
• Works with video editors, graphic designers, and sound engineers to produce visually and audibly engaging content.
• Ensures final content meets broadcast standards and resonates with the target audience.

Communication

Liaison & Coordination

• Acts as the key link between the Programme Editor and Assistant Programme Editor, ensuring smooth communication and workflow.
• Translates editorial decisions into actionable production plans.
• Ensures alignment between editorial vision, production schedules, and on-air execution.

Cross-Department Communication

• Effectively communicates with all departments, including:
• Graphics – to ensure visual elements support storytelling.
• Input – to manage incoming content and newsroom coordination.
• Technical Operations – to oversee seamless broadcast execution.
• Logistics – to coordinate crews, equipment, and remote productions.
• Ensures production teams are informed, aligned, and working towards a common goal.

Team Communication & Collaboration

• Maintains clear, consistent, and effective communication with team members at all levels.
• Provides direction, feedback, and problem-solving support during production.
• Encourages a collaborative environment where ideas and input are valued.

Daily Leadership & Decision-Making

• Demonstrates leadership by taking initiative and making decisive calls in high-pressure situations.
• Guides and supports team members through challenges, deadlines, and breaking news scenarios.
• Sets the tone for professionalism, creativity, and efficiency in daily operations.

Writing

Strong News Knowledge & Editorial Judgment

• Maintains a comprehensive understanding of South African and global news.
• Stays updated on current affairs, political developments, economic trends, and social issues.
• Uses editorial judgment to prioritize newsworthy stories and ensure balanced coverage.

Writing & Storytelling Excellence

• Writes clear, compelling, and engaging scripts that align with the visual elements.
• Crafts narratives that enhance audience understanding while maintaining accuracy.
• Adapts writing style to suit different formats (live reporting, packaged segments, breaking news).

Content Editing & Visual Coordination

• Edits and cuts bytes, interviews, and soundbites to enhance storytelling.
• Selects and requests appropriate visuals (videos, graphics, archive footage) to support narratives.
• Works with editors and technical teams to ensure seamless integration of audio-visual elements.

Planning

Editorial Leadership & Content Development

• Leads pre-production meetings, suggesting story angles and treatments.
• Ensures all content is continuously updated to reflect the latest developments.
• Assists in writing scripts, intros, straps, and headlines for broadcast.
• Oversees the creation of on-air content such as news packages and special segments.
• Maintains a strong knowledge of South African and global news.
• Writes to visuals, ensuring seamless storytelling.

Accuracy, Fairness & Editorial Integrity

• Ensures all stories are factually accurate and unbiased.
• Fact-checks sources, scripts, and interviews before they go on air.
• Edits and cuts bytes, interviews, and selects visuals to enhance storytelling.

Leadership & Team Management

• Acts as the critical liaison between the Programme Editor and Assistant Programme Editor.
• Demonstrates daily leadership by guiding production teams and newsroom staff.
• Communicates effectively with all departments, including:
• Graphics (visual storytelling)
• Input (news gathering and research)
• Technical Operations (studio and field production)
• Logistics (resource and crew coordination)
• Maintains effective communication with team members, fostering collaboration and efficiency.

Live Production & Crisis Management

• Supervises live broadcasts, ensuring smooth execution and quick decision-making.
• Handles breaking news situations and unexpected technical challenges under pressure.
• Works with technical directors, anchors, and control room staff to ensure a seamless on-air experience.

Digital & Multimedia Integration

• Collaborates with digital teams to create content for online and social media platforms.
• Ensures news stories are repurposed effectively for multi-platform distribution.
• Utilizes emerging broadcast technologies and digital storytelling techniques.

Resource Management

• Coordinates crew, equipment, and studio logistics to optimize workflow.
• Implements strategies for efficient content production without compromising quality.

Research

Fact-Checking & Editorial Integrity

• Ensures all stories are accurate, balanced, and unbiased by verifying sources.
• Cross-checks information from multiple credible sources before broadcasting.
• Upholds journalistic ethics and ensures compliance with broadcasting standards.
• Check electronic media, social media and articles of interest.
• Deliver accurate and relevant news stories.
• Deliver exclusive stories and/or exclusive story lines from verified sources.
• Maintain a diverse range of sources (reputable news outlets, expert analyses, audience feedback, social trends).

Stakeholder Relationships

• Collaborate across multiple teams, ensure alignment with strategic goals, and maintain strong relationships with both internal and external partners
• Ensure leadership and accountability through leading production teams, directing talent, and collaborating with editorial staff.
• Effective conflict management through the ability to resolve live production issues without disruption.
• Work closely with reporters, writers, and editors to ensure content accuracy and impact.
• Effectively manage teams to ensure smooth production processes and team and induvial competency/performance.
• Ensure learning and development plans are drafted, maintained, reviewed and assessed/communicated timeously (individual feedback and formal performance reviews) for team/individual crew/team members.

Requirements

Qualifications

• Diploma - Journalism or Media Studies - Essential 
• Bachelors Degree (3 years - 360 credits) - Journalism or Media Studies - Recommended

Experience

• Television Production - 5 - 8 years - Essential 

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Description

Reporting to the Manager: Sales, the key performance areas include but are not limited to: 

Client Liaisons

• Initiating, conceptualizing and presenting proposals relevant to clients advertising objectives.
• Adhering to a 24- hour turnaround time to client/agency queries and briefs with thorough follow-up.
• Build and maintain long-term relationships with agencies, direct advertisers, and brand partners.
• Developing and presenting to client/agency on an ongoing basis.
• Developing good working relationships with both the Internal Sales and Finance departments in order to be familiar with any queries/problems which may arise with clients within the AE portfolio.
• Developing strong working relationships with both Client and Agency.
• Ensure high levels of client satisfaction through ongoing communication and service.
• Ensuring maximum revenue is achieved from assigned portfolio.
• Initiate, conceptualize, and present advertising proposals aligned with client objectives.
• Maintain ongoing communication with clients and agencies to ensure satisfaction and repeat business.
• Serve as a trusted advisor, providing insights on audience data, trends, and campaign performance.

Sales Execution

• Adhering to the e.tv Sales Policy.
• Develop customized sales pitches and proposals that suit client needs and media opportunities.
• Ensuring that all billing contracts are correct.
• Meet or exceed monthly individual and team sales targets aligned with national sales goals.
• Negotiate annual advertising commitments and ensure contracts are accurate and timeously submitted.
• Selling advertising time to both clients and agencies, as well as prospecting new business.

Campaign Management

• Coordinate with internal departments (production, content, marketing) to ensure successful campaign execution.
• Monitor and report on campaign performance, optimizing where necessary.
• Provide post-campaign analysis and ROI reporting to clients.

Administrative & Reporting

• Maintain accurate and up-to-date records of all sales activities and client details using CRM tools.
• Submit complete, accurate sales reports and revenue forecasts in line with internal deadlines.
• Ensure all billing contracts are correctly completed and submitted, avoiding rework or discrepancies.

Requirements

Qualifications

• National Diploma - Sales/Marketing/General - Essential 

Experience:

• A minimum of 2 years Sales and/or Marketing experience is essential. 
• A minimum of 2 years experience in a Account Executive / Key Account / Business Development role within Media and/or Broadcasting is advantageous.