Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and in...
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Overall Purpose of the job:
- Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning
Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C)
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
Core competencies:
- Customer Focus Functional/Technical Skills
- Approachability Problem Solving and Troubleshooting
- Integrity and Trust Technical Learning
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Purpose of the Role
- The Credit Control Supervisor is responsible for overseeing the end-to-end Accounts Payable (AP) function, ensuring timely, accurate, and compliant processing of invoices, payments, reconciliations, and vendor management. The role provides leadership to the AP team, maintains internal controls, and supports financial reporting and month-end obligations.
Key Responsibilities:
- Team management: Supervise, train, and develop the AP staff, including performance reviews and workflow management.
- Process oversight: Ensure accurate and timely processing of all invoices and payments, and manage the day-to-day operations of the department
- Vendor relations: Serve as the primary contact for vendor inquiries, manage vendor relationships, and resolve discrepancies and issues.
- Financial accuracy: Review and approve invoices and payments, reconcile accounts, and ensure the accounts payable ledger is complete and accurate.
- Compliance and controls: Implement and enforce internal controls, ensure adherence to company policies, and maintain compliance with relevant laws and regulations.
- Reporting and analysis: Prepare regular accounts payable reports, analyze key performance indicators (KPIs), and assist with month-end and year-end close activities.
- Collaboration: Work with other departments, such as procurement and finance, to streamline processes and support overall financial objectives.
Qualifications & Experience
- Accounting, finance, or a related qualification
- 5+ years of accounts payable experience.
- 2+ years of supervisory or management experience.
- Strong knowledge of accounting principles and AP processes.
- Proficiency in accounting software and Microsoft Office Suite.
- Experience in SAP and Coupa.
- Excellent communication, interpersonal, and leadership skills.
- Strong organizational skills and attention to detail.
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- The above position is vacant at our Worcester Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash in Transit (CIT) Certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Valid drivers license - code C1 (minimum) and a valid PDP
- At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
- Able to work under pressure
- Physically fit
Job Specification (not totally inclusive):
- Full responsibility and accountability for collecting and delivering clients’ money
- Report all delays to the Operations Manager immediately
- Incident prevention and reporting
- Maintain radio contact with controllers
- Take preventive action towards any suspicious activity
- Conduct vehicle audit and complete checklist
- Drive vehicle responsibly and complete documentation of accidents/ incidents
Other Personality Attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Must be self-motivated
- Pay attention to detail
- Customer service and relations
- Quality assurance
- Willing to work overtime
- Willing to travel
Core Competencies:
- Self-development
- Communication skills
- Customer focus
- Team Work
Deadline:21st August,2026
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- The above position is vacant at our Worcester Branch. The overall purpose of this position is to collect and deliver clients’ money and provide proof of delivery and collection.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash in Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- At least 2 years’ experience in security industry or similar role (Advantages at FSG)
- Valid driver’s license is an advantage
- Able to work under pressure
- Physically fit
Job Specification:
- Full responsibility for collecting and delivering clients’ money
- Receiving, sorting and distributing consignments
- Report all delays to the Operations Manager immediately
- Incident prevention and reporting
- Maintain radio contact with controllers
- Take preventative action towards any suspicious activity
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Quality assurance
- Willing to work overtime
- Willing to travel
- Alertness
- Energetic, injury free and in good health
Deadline:21st August,2026
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- The above position is vacant at our Worcester Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is advantageous
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
- Assisting with daily operational requirements
- Ensure security and manage movement of CIT schedules during transit
- Driving of the CIT vehicle when needed (if applicable)
- Accident prevention and reporting
- Maintain contact with the controllers
- Carryout Security drills and maintain security awareness
- Take preventative actions towards any reported suspicious activity
- Liaise with clients and all staff - specifically Management
- Complete documentation and administration e.g. daily roster and reports to be submitted to management
- Report all delays to the Operation Manager immediately
- Risk Management and compliance
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Quality Assurance
- Planning and organising skills
- Alertness
Deadline:21st August,2026
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JOB PURPOSE:
- To oversee all control room operations, ensure effective monitoring, communication, and incident management in line with client and company requirements.
KEY REQUIREMENTS:
- PSIRA Grade A Valid and registered
- Computer Literacy MS Office, email, and control room systems
- NQF Level 5 Qualification in Management/Security Management
- Minimum 3-5 years supervisory experience in a control room/security environment
- Knowledge of CCTV, access control, and radio procedures
- Strong report writing and communication skills
KEY RESPONSIBILITIES:
- Monitor CCTV, alarms and access control systems
- Manage and coordinate site security officers
- Ensure accurate occurrence book and incident report completion
- Liaise with client, management and emergency services
- Ensure compliance with PSIRA, OHS and client SOPs
Deadline:21st August,2026
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- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- Psria reg Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
Deadline:21st August,2026
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MAIN PURPOSE OF JOB:
- Sell basic alarm kit and remote panic button systems to new clients.
QUALIFICATION & EXPERIENCE:
- Matric
- Direct Sales experience
- PSIRA Grade C (Advantageous)
Duties and Responsibilities: Sales
- Cold calling for rented and new clients (Self and Team)
- Achieve revenue sales target
- Networking for leads
Competencies (Technical and Behavioural)
- Directing others
- Informing
- Motivating others
- Planning
- Time management
- Drive for results
- Action Oriented
- Priority setting
- Functional / Technical Skills
- Customer Focus
Deadline:21st August,2026
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- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you will have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle (This is non-negotiable).
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Must have minimum PSIRA Grade C.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
Deadline:20th August,2026
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- Collect on outstanding Commercial amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off
Minimum Requirements
- Matric
- Credit Management or Finance related qualification
- 2-3 Years Collections experience in a high volume consumer environment
- Strong knowledge of Microsoft Office & Excel
- Working knowledge of LSN and SAP
- Strong People & Communication skills
Job Specification
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Capture debit order resubmissions in the Listener system;
- Verify client information in the Listener system when making contact with clients;
- Convert clients from printed communication to electronic communication;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Follow up on client payment commitments;
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Understand & communicate company policies, collection policies & service-specific information to clients;
- Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
- Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
- Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
- Communicate the outcome of the resolved query to customers (both internally & externally);
- Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
- Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
- Participate in various ad-hoc projects within the Credit Control Department;
- Ensure a high standard of housekeeping at all times.
Skills and behavioural competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Ability to work under pressure & with difficult customers
- Excellent telephone skills
- Computer literate – intermediate Excel skills requirement
- Accuracy & attention to detail essential
- Excellent reconciliation skills
- Attention to detail
- Interpersonal skills
- Consistency
- Resilient
Deadline:14th August,2026
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Overall purpose of the job:
- Holistically support to Commercial Teams in all aspects of the Business.
Duties & Responsibilities:
- Book Technicians on Pulse.
- Administration of stock and Vehicle inspections
- Liaising daily with various departments to attain the necessary status on client’s requests.
- Communication and feedback to clients on an ongoing basis regarding all requests and/or orders
- Ensuring that correct stock/equipment on job and allocated
- Provide daily, weekly, and monthly reports as required.
- Request open order reports from specific customers.
- Quote for new equipment based on Technicians Job card.
- Oversee jobs from different divisions where needed.
- Customer open order reports are kept current on Pulse.
- Liaise with Regions to assist with OverActives. (Nationally)
- Proactive identification of simplification/automation opportunities
- Participate in various ad-hoc projects where necessary.
- Create and maintain Pulse jobs.
- Co-Ordinate Technicians from Pulse
- Assist in day-to-day Admin duties.
- Manage open orders report on Pulse.
- Participate in various ad-hoc projects where necessary.
- Analysing of overactive reports on LSNR and ExecuGuard.
Minimum qualifications and experience:
- Matric
- A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence
- Good understanding of OverActives and the causes
- Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
- Analytical background
Skills and Attributes:
- Customer focus
- Teamwork
- Quick thinker
- Problem solver
- Positive attitude
- Drive for results
- Action orientated
- Organising
- Planning
- Time Management
- Excellent communication skills (verbal and written)
Deadline:14th August,2026
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QUALIFICATION & EXPERIENCE:
- Matric
- Excellent Communication Skills (English and Afrikaans)
- Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook
DUTIES
- Coordinate meetings as required
- Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department.
- Maintain the Regional Manager’s diary
- Maintain the Regional Manager’s filing system
- Coordinate and book all operational travel & accommodation
- Management of orders & CAPEX’s for the operations department
- Compiling of operational reports: Weekly & Monthly
- Crime stats
- Maintain AR headcount – includes promotions, termination, staff requisitions, etc
- Draft communication iro company initiated client cancellations for branches
- Assist with management of excess leave
- Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
- Answer and screen all calls to the Regional Manager
- Delegate correspondence or telephone calls when appropriate
- Assist Area Managers/Training Instructors with ad hoc tasks as and when required
- Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines
- Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times
- EHS representative for AR department
Client Liaison
- Receive and investigate client complaints
- Ensure non-occurrence of same problems
- Give full feedback to clients where necessary
General
- Ability to handle pressure
- Able to work independently
- Attention to detail
- Ability to meet deadlines
- Action orientated
- Drive for results
- Integrity and trust
- Managerial courage
- Interpersonal skills
- Political savvy
Deadline:17th August,2026
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Job Description
- We are looking for an experienced and detail orientated Technician to look after high-security installations across our infrastructure projects.
- This role requires full deployment and configuration of Alarm Systems, CCTV surveillance, Access Control and Network connectivity at respective sites.
Key Responsibilities
- Install, configure, and commission and maintain electronic security systems, including:
- CCTV (analogue and IP)
- Access control systems
- Alarm and intrusion detection systems
- Intercoms and perimeter protection solutions
- Networking – Strong knowledge of Fibre Infrastructure
- Electric Fence Systems
- Perform routine maintenance and preventative service on installed systems.
- Diagnose and resolve technical issues efficiently and professionally.
- Conduct site assessments and provide technical recommendations.
- Ensure all work complies with industry standards, safety regulations, and company procedures.
- Provide exceptional customer service and maintain strong client relationships.
- Complete job cards, service reports, and administrative tasks accurately and on time.
Minimum Requirements
- Matric / Grade 12
- 5-10 years proven experience in the Electronic Security Systems Industry
- Strong understanding of networking fundamentals
- Valid code 8 Drivers License
- PSIRA registration Grades C
Required Skills and Experience
- Alarm System installation and programming with end-to-end knowledge of installations and maintenance.
- CCTV System installation and configuration of analog and IP-based surveillance systems, including remote viewing set-up.
- Strong understanding and knowledge of router installation, static IP configuration, and port forwarding for remote system access.
- Interpretation of wiring diagrams, floor plans and security systematics.
- Knowledge with UPS systems and structured cabling would be advantageous.
- Diagnosis and troubleshooting skills
- Strong adherence to confidentiality and security protocols.
- Ability to work independently or as part of a team under project timelines.
- Excellent communication and customer service skills.
Deadline:15th August,2026
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Job Description
- Overall Purpose of the Job: The purpose of the position is to provide leadership and assistance to Management throughout the Region to implement the EHS Management System and drive cultural change, with the objective of minimizing accidents, injuries, and environmental damage through promoting compliance with Statutory, Company and Customer EHS requirements.
Minimum Qualifications and Experience:
- 4-6 years’ experience in Environmental Health & Safety Management in Construction and Subcontractor management
- Related Environmental Health & Safety certificates or equivalent courses completed (i.e. RCAT & Risk management, Environmental Health & Safety Management, etc.)
- Computer Literate (MS Word, Excel, Power Point, Outlook, Internet)
- Skilled in delivering training programs, presentations and development of policies and procedures
- Valid Driver’s License
- Diploma/ Related Qualification in EHS Management will be an advantage
Main Duties:
- Drive a culture of “Zero Harm to People and the Environment” across the region
- Build strong working relationships in order to assist Managers to consistently implement the Company’s EHS Policy and Management System
- Provide leadership, mentoring, guidance and development of Regional EHS Team
- Promote incorporation of EHS into business planning and assist with establishing EHS management performance measures
- Develop and implement Regional and National EHS Projects, Processes and Procedures
- Implement and monitor the Risk Assessment and Control System throughout the Region
- Implement and monitor compliance with the Contractor Management Program throughout the Region
- Assist and coordinate the investigation and management of accidents, incidents and near misses
- Develop and coordinate delivery of EHS Training Programs
- Coordinate the implementation of occupational rehabilitation and the Injury Management Program
- of legislative changes and emerging issues, and communicate with the business
- Co-ordinate and assist with audits
- Collaborate across boundaries internally with EHS professionals, and externally with industry, statutory and professional bodies.
- Ability to travel in the region as required
Behavioural Competencies:
- Strong ability to multi task, attentive and energetic
- Ability to work independently and handle pressure
- Exceptional Communication skills (written and verbal) to relate across all levels in the organization
- Managerial Courage and ability to communicate effectively with senior management
- Good interpersonal skills and ability to influence senior management to commit to EHS responsibilities
- Champion of Integrity and Trust
- Customer Focus
- Learning/Change Agility
- Build Effective Teams and Manage Diversity
- Manage Vision and Purpose
- Drive for Results
- Business Acumen
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Job Description
- Fidelity Security Services is seeking a highly motivated, experienced, and professional Site Security Manager to oversee security operations at Silverstar Casino.
Minimum Requirements
- Minimum age of 30 years.
- Grade A PSIRA registration.
- Valid South African driver's licence.
- Own reliable transport (essential).
- Willing and able to respond to site after hours in the event of any security-related incident or emergency.
- Minimum of 5 years' experience in a Security Management role.
- Proven experience managing security personnel, operations, and client relationships.
- Strong investigation skills with the ability to conduct professional investigations and compile comprehensive investigation reports.
- Excellent report writing and administrative skills.
- Computer literate (Microsoft Office – Word, Excel, Outlook).
- Strong leadership, communication, and decision-making abilities.
- Able to work under pressure and manage high-risk incidents professionally.
Advantageous
- Previous gaming/casino security experience.
- Valid Gaming Licence (not compulsory but will be highly advantageous).
- Experience working within a highly regulated environment.
Key Responsibilities
- Manage all security operations on site.
- Lead, supervise, and develop security personnel.
- Conduct investigations into incidents and submit professional reports.
- Maintain a high standard of client service and operational excellence.
- Ensure compliance with company policies, legal requirements, and gaming regulations.
- Liaise with casino management, law enforcement, and other stakeholders where required.
- Drive continuous improvement in security standards and operational performance.
Deadline:27th August,2026
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Purpose:
- To manage the Regional Cash Solutions Business Unit in accordance with the corporate mission by formulating sound business plans and to co-ordinate the sales, operations and support functions in support of these plans. To sustain growth and profitability. To develop and sustain meaningful long-term relationships with all of Fidelity Cash Solutions’ current and potential customers. To co-ordinate all management functions within the region. To increase and sustain the performance and productivity of all staff with the region. To ensure adherence to all Group Policies, Standing Operating Procedures and comply with all relevant legislation. Cross function linking must take place between operations, sales customer support, finance, logistics and administration. The contact is vital to ensure that each of the functions contribute to meeting the overall objectives and strategies of the Business Unit.
Minimum Requirements:
- Grade B PSIRA registered and accredited
- Knowledge of Fleet management and CIT document control essential
- Formal management training with at least 5 years’ experience in CIT and cash processing industry
- Previous CIT and cash processing planning/scheduling experience would be an advantage
- Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
- Experience in sales and marketing
- Experience of similar systems including vehicle tracking systems
- Ability to work without supervision, under pressure and meet strict deadlines
- Must have own transport
Key Performance Areas: (not totally inclusive):
- Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met.
- Doing budget planning for all branches in the regions and ensuring that set targets are met.
- Compiling monthly branch performance reports and ensuring submission thereof timeously.
- Conducting quarterly evaluations on senior management at branch level.
- Managing the ISO 9001/9002 quality management system.
- Managing monthly operational statements.
- Managing daily operations in respect of cash deliveries and client pickups.
- Branch audits/visits at all branches to ensure compliance to company policies and procedures.
- Managing the ‘cash risk’ at branch and on the road.
- Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.).
- Drafting policies and procedures.
- Efficient client services rendered per business area.
- Managing growth and retention of clients in the cash in transit industry.
- Ensuring CIT roll out is done and completed before service commences.
Firearm Control
- Monthly/ weekly Firearm return/ Inspection.
- Scanning of firearm.
- Firearm refreshers and competency training.
Client service/ liaison
- Monthly meetings with clients.
- Union meetings.
Vehicle control
- Fleet management.
- Maintenance.
- Fuel.
- Inspection.
- Vehicle reports/ check sheets.
- Weekly fuel schedules.
- Accident reports.
Equipment control/ maintenance
- Check sheets/ daily postings.
- Site visits.
- Equipment checks/ asset verifications.
Investigations
- Accident.
- Theft of Cash.
- IOD’s.
- Incidents.
- Depot robberies.
- Claim file.
- Accident report.
- Theft report.
- I.O.D report.
- Investigate/ improve security.
- Compile submits to insurers.
Administration
- Debtors/ creditors.
- Billing dues.
- Stationary/ CIT consumables.
- Obtaining order numbers (Repairs, etc).
- Filing.
- Miscellaneous queries.
- Payroll.
- HR and IR.
- Maintain close relationship with client.
- Sending cash requests to branches.
- Ensuring branches has enough cash for ATM loads.
- Ensure branches comply with set opening times.
- Ensure guards are posted at various sites on time.
- Maintaining close relationships with all the banks.
- Ensuring variance reports are sent and resolved.
- Ensuring recons are sent.
- Monthly float checks.
- Following up on incident reports.
- Dealing with Cash Pro queries.
Other personality attributes:
- Ability to maintain confidentiality and handle office matters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Report writing skills.
- Organising skills.
- Assertiveness.
- Initiative skills.
- Time management skills.
Core Competencies:
- Interpersonal skills.
- Good admin skills.
- Able to work under pressure.
- Customer focused.
- Team player.
- Reliability.
Deadline:31st August,2026
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Job Description
- The primary purpose of this role is to oversee and manage all regional banking and processing variances, ensuring accuracy, compliance, and operational efficiency. The position requires proactive investigation and resolution of discrepancies, incident management, and continuous engagement with internal and external stakeholders, including banks, auditors, and senior management. The role is also responsible for maintaining client satisfaction by handling queries professionally and ensuring prompt communication. A key aspect of this role is the consolidation and reporting of critical regional data, implementing process improvements, and ensuring operational consistency across branches. The individual must be highly adaptable, willing to travel, and capable of working under pressure to meet business needs.
Minimum Requirements:
- Matric (Grade 12)
- Must be able to function in a stress-full environment with daily challenges
- Registered Grade C PSIRA Certificate
- Exceptional MS Office computer literacy (Word, Excel & Outlook)
- Excellent people management skills
- Excellent time management skills
- Industry experience required
- Own transport and valid driver’s license
- Must be willing to travel!
- Clear criminal record
Key Performance Areas (not totally inclusive):
- Investigate all regional banking variances and regional processing variances
- Report any irregularities to Management
- Ensure that all information on incident reports are correct and handled as required, including communication to clients where required
- Give clients constant feedback regarding queries
- Handling of all queries, incident, and initial investigation reports
- Any other reasonable duties/instructions issued by the Regional Manager
- Ensure client satisfaction is top priority, all that all client queries are dealt with in a professional manner and timeously.
- Ensure all daily reports and statistics are completed and filed correctly
- Ensure that all relevant video footages pertaining to incidents are downloaded and saved
- Advise Management of flaws in teller processing
- Investigate all variances encountered during processing of client deposits and client queries
- Keep a proper record of all investigations
- Assist with regional audits
- Assist with regional appointments and payroll
- Managing staff – as branch CLO’s will report to you.
- Ensuring consistency with all CLO’s in the province.
- Engage with Internal and External Stake holder (the Banks)
- Responds to emails from Internal and External stake holder
- Review and enhance processes and procedures
- Set up and manage the regional dashboard in terms of the auditing standards and requirements
- Be available at the spare of the moment to travel to branches in the region should there be any emergencies that arise.
- Engage and interact with senior managers at Head office when required
- Plan and assist with all training within the region
- Engage with the SARB as well internal and external auditors
- Be able to travel and assist branches out of the region
- Consolidation of information that may be required from branches within the region
- Be able to engage with IR and HR
- Investigate, Prepare, represent, and present for and on behalf of Fidelity at Disciplinary Enquiries
- Represent Fidelity at CCMA when required
- Drawing up of Charge sheet and suspension notices for disciplinary enquiries.
- Visitation to clients when required
- Assist with ad hoc tasks given by your manager
Core competencies:
- Self-development
- Communication skills
- Customer focus
- Teamwork
- Time management
- Be honest and reliable
Other Personality Attributes:
- Must be able to multi-task
- A hands-on person with exceptional time management skills
- Must be a team player
- Must be honest and reliable, and of good health
- Willing to work long hours/overtime due to job requirements
- Good interaction skills, bilingual, communication & negotiation skills
- Pleasant telephonic mannerism
- Portray a professional image
- Excellent administration skills
- Good writing & reporting skills
Deadline:31st August,2026
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Job Description
- The above position is vacant at Nelspruit CIT branch, reporting to the Regional General Manager.
- The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Living within a reasonable distance from the branch or willing to relocate
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily with Executive management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Senior Management.
Other personality attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focused
- Team player
Core Competencies:
- Planning
- Leadership
- Organisational skills
- Control
Deadline:31st August,2026
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Job Description
Purpose of the position:
- The overall purpose is to ensure that accurate, timely invoices are raised in SAP
Minimum Requirements:
- Minimum Matric Certificate
- Minimum 3 years of billing experience essential
- SAP Billing experience essential
- Computer Literate – excel essential
Skills & Attributes:
- Ability to meet strict deadlines.
- Numerical accuracy.
- Excellent verbal and written communication skills
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Excellent telephone skills
- Solid attention to detail to ensure accuracy of information
Job Function:
- Process invoices daily/weekly/monthly
- Proactive identification of simplification/automation opportunities
- Process credit memos
- To participate in various ad-hoc projects where necessary
- Preparation of Billing reports
Deadline:14th August,2026
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- The above position is vacant at our Parow Branch. The overall purpose of this position is to ensure that all Security and CIT officers are equipped with safe and functioning firearms.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited at least with Grade C
- Competed firearm training in handgun and rifle
- SAPS competency certificate
- CIT certificate is advantageous
- 1- 2 years’ experience in security industry or similar role
- 1-2 years’ experience as an Armourer is advantageous
- Living in close proximity / Own transport is essential
Key Performance Areas: (not totally inclusive):
- Full responsibility and accountability for all firearms
- Issue and receive all firearms to and from the armoury
- Report all delays to the Armoury Manager immediately
- Incident prevention and reporting
- Take preventive action towards any suspicious activity
- Keep all relevant registers up to date
- Ensure all firearms are clean and functional
- Report damages
- To scan firearms
- Ensure that all Regulation 21 refresher training is conducted on a monthly basis
Other Personality Attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Must be self – motivated
- Pay attention to detail
- Quality assurance
- Willing to work overtime
- Willing to Travel
Core Competencies:
- Self-development
- Communication skills
- Customer Focus
- Team work
Deadline:21st August,2026
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- The overall purpose of this position is to do electrical work on security and risk items.
Minimum Requirements:
- Clear criminal record
- Excellent communication skills
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 5 years’ experience in technical/ maintenance work
- Bulugaya System experience is advantageous
- Must be able to work unsupervised
- Must have knowledge of different types of vehicles
- Must be familiar with camera’s, biometrics, and electrical fences
- Valid drivers license
- Own transport is an advantage
- Must be willing to travel and work extended hours when required
Job Specification (not totally inclusive):
- Diagnosing electrical issues and vehicle security systems
- Checking and replacement of the required wiring of the vehicle system
- General maintenance on OTC vehicles including replacement of faulty OTC locks and attending to vehicle breakdowns
- Compiling paperwork for each vehicle
- Replacement of broken keypads
- General maintenance
Other Personality Attributes:
- Highly motivated and enthusiastic
- Alertness
- Punctuality
- Problem solver
- Good interpersonal skills
- Ability to work under pressure
- Able to follow instructions accurately
Deadline:21st August,2026
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- The above position is vacant at our Parow Branch. The overall purpose of this position is to provide assistance to the mechanic
Minimum Requirements:
- Clear criminal record
- At least 2-5 years’ experience in mechanical work
- Experience working with Hino 300’s; Hilux D4D’s; Chevy’s; MP200’s is an advantage
- Drivers License (preferably code 10)
- Own transport is an advantage
- Be prepared to work irregular hours i.e willing to work shifts and work overtime
Job Specification (not totally inclusive):
- Servicing of vehicles
- Day to day maintenance on vehicles
- Assisting with basic workshop duties
- Standby duties
Other Personality Attributes:
- Accuracy
- Must have good communication skills
- Good interpersonal skills
- Organising and planning ability
- Quality assurance
- Willing to shifts and work overtime
- Problem solver
Core Competencies:
- Self-development
- Communication skills
- Customer focus
- Team Work
- Time management and punctuality
Deadline:21st August,2026
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Overall Purpose of the job:
- Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning
Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C)
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
Core competencies:
- Customer Focus Functional/Technical Skills
- Approachability Problem Solving and Troubleshooting
- Integrity and Trust Technical Learning
Deadline:18th August, 2026
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
Deadline:18th August, 2026
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- The above position is vacant at our Queesntown Branch. The overall purpose of this position is to distribute and receive consignments.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification (advantageous)
- At least 1 years’ experience in security industry or similar role
- Computer literate (compulsory)
- Possess excellent communication skills
- Must be able to work at night
- Able to work under pressure
- Physically fit
Job Specification (not totally inclusive):
- Prepare for vault room duties
- Planning of the vault room schedules CIT
- Receiving and distributing of consignments to and from CIT teams
- Scanning of consignments
- Balancing of vault and locking up
- Sorting of consignments
- Documentation and administration duties
- Searching duties
Other Personality Attributes and Core Competencies:
- Accuracy
- Good interpersonal skills
- Organising and planning ability
- Quality assurance
- Willing to work overtime
- Customer focus
- Team Work
- Honest and reliable
Deadline:18th August, 2026
Method of Application
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