Fresh Jobs at Hollard Insurance

Job Purpose

• The Governance Specialist is instrumental in maintaining strong governance, compliance, and risk management across Hollard Insure’s binder partner network and its overall green control environment. This role assists with strategic oversight of processes, systems, and products to ensure regulatory compliance and facilitate effective mitigation of financial, regulatory, and reputational risks. Responsibilities include advancing continuous improvement initiatives, supporting regulatory compliance and audit procedures, and promoting a culture of integrity and innovation. Additionally, the position provides guidance and training to binder partners, ensuring consistent communication of governance requirements and utilising digital tools to optimise operational efficiency. Furthermore, the role provides guidance to the business on Group Compliance and Group Internal Audit audits, assists with the compilation of the Combined Assurance Meeting (CAM) pack, and ensures that new regulations are implemented. Through these efforts, the Governance Specialist supports the sustainability of the Hollard partnership model and upholds the organisation’s integrity and control environment.

Key Responsibilities

The key responsibilities of the Governance Specialist will include:

• Assist in providing strategic direction and oversight of processes, systems, and products within the binder partner network, ensuring alignment with Hollard’s organisational objectives.
• Engage with key stakeholders to promote best practice standards and drive excellence across the partner network.
• Identify and implement continuous improvement initiatives, addressing gaps and mitigating risk exposure.
• Monitor market intelligence and industry changes to ensure accurate reporting and informed decision-making.
• Oversee strict adherence to regulatory requirements, legal frameworks, and industry standards, proactively monitoring changes and critiquing processes for compliance.
• Evaluate and report on compliance and legislation affecting governance functions, providing solutions to potential risk exposures.
• Mitigate financial, regulatory, and reputational risks by enhancing controls and fostering a culture of integrity, innovation, and continuous improvement within the claims binder sector.
• Exercise exceptional strategic decision-making and governance of both existing and potential binder partners to sustain Hollard’s partnership model.
• Engage with key stakeholders to contribute to maintaining a green control rating.
• Assist in compiling the CAM pack.

Required Knowledge and Experience    

Knowledge:

• Good knowledge of audit and oversight principles, claims and underwriting operations and management.
• Reasonable knowledge and experience of a multitude of different and specialist products, including Personal, Commercial, Agricultural, Marine, Aviation, Liability, and corporate products.
• Proficiency in data and trend analysis, and the adoption and embracement of digital tools and technologies to enhance efficiency and effectiveness.
• Advanced IT software programme proficiency, particularly in MS Office Excel, Word and PowerPoint.

Skills:

• Advanced report-writing.
• Admirable and practical communication skills across all levels, both within the organisation and with external partners.
• Strong IT and digital proficiency in the Microsoft Office suite.
• Insight into and proficiency in various in-house and external operating, policy, and claims administration systems.
• Sound project management, organisational, planning, analytical thinking, presentation, conflict management and innovation skills.
• Solid interpersonal relationship skills.
• Good knowledge of sampling techniques.
• Ability to formulate appropriate decisions and suggestions for remediation or risk mitigation.
• Ability to build trust and confidence with relevant business partners both internally and externally, to effectively manage conflicts and negotiations through dispute resolution methods.

Educational Requirements    

Required Qualifications

• Degree or Diploma

Deadline:29th May,2026

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• We’re looking for an Actuarial Specialist (Pricing) to help shape how we price, monitor, and evolve our products. You’ll bring technical depth, commercial thinking, and a proactive mindset to a team that values precision, innovation, and impact.  

Role Objectives:

• This role sits within the Hollard Insure Personal Lines Pricing team and is responsible for supporting the delivery of pricing, product development, and portfolio management across various insurance products.
• The Actuarial Specialist (Pricing) plays a key role in enabling data-driven decision-making through advanced analytics, pricing model development, and actionable insights. The role combines technical actuarial expertise with commercial awareness to ensure sustainable growth and profitability across portfolios. What you’ll do

Reporting and Monitoring

• Own and enhance reporting processes across the pricing environment.
• Deliver management information, dashboards, and insights to support decision-making. Monitor product performance and identify trends impacting profitability.
• Data Management & Analytics Extract, clean, and process data from multiple systems for actuarial analysis. Ensure data quality, integrity, and alignment with business requirements.
• Apply advanced analytical techniques and explore innovative approaches such as AI, large language models (LLMs), and other emerging methodologies to develop effective and scalable solutions.

Pricing and Product Development

• Design, implement, and oversee tailored, advanced pricing models using a range of statistical approaches tailored to the segment and data availability. Techniques include simple burning cost methods, frequency–severity models, original loss curves, multivariate approaches such as GLMs and machine learning algorithms.
• Conduct ongoing review and monitoring of product pricing.
• Perform impact analysis of new rates to support stakeholder decision-making and change management.

Required Knowledge and Experience    
What you’ll bring

• What you’ll bring 3–6 years’ experience in short-term insurance pricing. Experience with pricing or rating platforms (e.g. Radar, Earnix).
• Proficiency in tools such as SAS, SQL, Python, Power BI, or similar. Experience in data management, modelling, and pricing analytics.
• Strong analytical thinking with the ability to translate insights into business actions.

Leadership Expectations

• Demonstrates strong commercial awareness in pricing decisions.
• Applies analytical rigor and attention to detail in all outputs.
• Collaborates effectively across teams to deliver results.
• Communicates complex insights clearly and confidently.
• Embraces innovation and continuous improvement in methodologies Personal Attributes Detail-oriented with a strong focus on accuracy and quality.
• Curious and forward-thinking with an interest in emerging analytics techniques.
• Resilient and adaptable in a dynamic environment. Strong problem-solving and critical-thinking capabilities.
• Team-oriented with the ability to influence and collaborate effectively

Educational Requirements    
Qualifications (nice to have, valued to bring)

• Qualifications (nice to have, valued to bring) Relevant degree in Actuarial Science, Mathematics, Statistics, or related field. Progress toward
• Actuarial qualification (completion of actuarial exams advantageous).

Deadline:25th May,2026

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Job Purpose:

• The Operations-Fcrm Specialist Investigations delivers Financial Crime Risk Management services across the FCRM value-chain, including prevention, detection and remediation underpinned by an effective governance model, with a specialised focus on investigations.

Key Responsibilities:

The key outputs required for the core function of financial crime investigation: 

• To provide an effective and efficient financial crime investigation service with continuous communication within the agreed financial crime investigation plan; 
• To support the development, documentation and implementation of the investigation methodology and to adhere to the approved methodology during the investigation process; 
• Accurate identification and classification of the financial crime risk types in terms of the approved typology; 
• Effective engagement with internal and external stakeholders in respect of investigations carried out within the agreed turnaround times; 
• To ensure accurate and timeous capturing of information on the Case Management System with the aim of extraction of meaningful Management Information (MI); 
• To provide timeous feedback to business in terms of progress of investigations and to provide concise reports to business.; 
• Identify and clearly define issues, root causes, effective recommendations / solutions to improved internal controls / business processes and ensure business agreement to maintain a green control environment; 
• Engage with the relevant internal and external stakeholders for post investigation requirements including criminal action, disciplinary action, and PRECCA reporting to testify on findings, when required. Engage with the Insurance Crime Bureau  
• To effectively administer case files and prioritize tasks accordingly; 
• Engage with the relevant Ops/Fcrm team members to execute on recommendation of tasks across the FCRM value chain; and 
• To perform related tasks within Operations-Fcrm as per the request of the Senior Manager and / or the Manager Investigations. 

Prevention: 

• Financial crime risk awareness and training. 
• Marketing and communications required for the FCRM function. 
• Fraud vulnerability assessments, Combined Assurance Reviews and Financial Crime Risk Assessments. 

Detection: 

• Forensic Data Analysis (FDA) and cyber-crime support. 

Remediation: 

• Monitor and track recommended remedial actions, recoveries, disciplinary actions, regulatory actions and criminal actions. 

Governance: 

• Support the design, review and maintain Financial Crime Risk related policies, processes and methodologies. 

Required Knowledge and Experience    

• Five (5) years Financial Crime Risk Management OR Commercial crime investigation experience; atleast (Three) 3 years’ experience investigating Claims within the Life insurance industry.  
• Have a successful track record of investigations and convictions within the Claims environment.  
• Experience / knowledge of Long Term / Life Insurance financial crime environment within KZN and Eastern Cape; and must have extensive knowledge of the funeral/life industry, its regulations as well traditional customs.  
• Consulting experiences an advantage. 

Educational Requirements    

• Business / Risk Management / Forensics / Audit Degree and / or equivalent tertiary qualification, relevant for this position. 
• Certified Fraud Examiner (CFE) or Forensic Practitioner (ICFP) an advantage.

Deadline:27th May,2026

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• We’re looking for an Actuarial Specialist (Pricing) to help shape how we price, monitor, and evolve our products. You’ll bring technical depth, commercial thinking, and a proactive mindset to a team that values precision, innovation, and impact.  

Role Objectives:

• This role sits within the Hollard Insure Personal Lines Pricing team and is responsible for supporting the delivery of pricing, product development, and portfolio management across various insurance products.
• The Actuarial Specialist (Pricing) plays a key role in enabling data-driven decision-making through advanced analytics, pricing model development, and actionable insights. The role combines technical actuarial expertise with commercial awareness to ensure sustainable growth and profitability across portfolios. What you’ll do

Reporting and Monitoring

• Own and enhance reporting processes across the pricing environment.
• Deliver management information, dashboards, and insights to support decision-making. Monitor product performance and identify trends impacting profitability.
• Data Management & Analytics Extract, clean, and process data from multiple systems for actuarial analysis. Ensure data quality, integrity, and alignment with business requirements.
• Apply advanced analytical techniques and explore innovative approaches such as AI, large language models (LLMs), and other emerging methodologies to develop effective and scalable solutions.

Data Management, Quality and Financial Reconciliation

• Collaborate with all business partners to ensure data requirements of PL pricing team are met.
• Define and uphold data quality, lineage, and metadata standards.
• Extracting, cleaning, processing, and reconciling data from various data systems and providing the data in a suitable format for PL actuarial calculations.
• Apply forward-thinking and innovative approaches to data challenges, leveraging advanced techniques such as artificial intelligence, large language models (LLMs), and other emerging methodologies to develop effective and scalable solutions.

Pricing and Product Development

• Design, implement, and oversee tailored, advanced pricing models using a range of statistical approaches tailored to the segment and data availability. Techniques include simple burning cost methods, frequency–severity models, original loss curves, multivariate approaches such as GLMs and machine learning algorithms.
• Conduct ongoing review and monitoring of product pricing.
• Perform impact analysis of new rates to support stakeholder decision-making and change management.

Stakeholder Engagement and People

• Establish, manage, and maintain relationships with all relevant stakeholders (Distribution, Underwriting, IT, Product Development, Data, Reinsurance, etc.) for ongoing pricing support and product/portfolio changes.
• Communicate findings and recommendations effectively to non-technical stakeholders, including in-person broker visits to discuss portfolio performance and provide actuarial guidance.

Required Knowledge and Experience    
What you’ll bring

• What you’ll bring 3–6 years’ experience in short-term insurance pricing.
• Experience with pricing or rating platforms (e.g. Radar, Earnix).
• Proficiency in tools such as SAS, SQL, Python, Power BI, or similar.
• Experience in data management, modelling, and pricing analytics.
• Strong analytical thinking with the ability to translate insights into business actions.

Leadership Expectations

• Demonstrates strong commercial awareness in pricing decisions.
• Applies analytical rigor and attention to detail in all outputs.
• Collaborates effectively across teams to deliver results.
• Communicates complex insights clearly and confidently.
• Embraces innovation and continuous improvement in methodologies Personal Attributes Detail-oriented with a strong focus on accuracy and quality.
• Curious and forward-thinking with an interest in emerging analytics techniques.
• Resilient and adaptable in a dynamic environment. Strong problem-solving and critical-thinking capabilities.
• Team-oriented with the ability to influence and collaborate effectively

Educational Requirements    
Qualifications (nice to have, valued to bring)

• Matric/Senior Certificate
• Degree and have passed 9 -12 subjects

Deadline:28th May,2026

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Role Objectives:

• Design, develop and maintain data engineering processes to extract, transform and load data from primarily off-platform sources. Ensure reliable, high-quality data availability for reporting and data analysis by applying appropriate technologies, standards and governance.

Key Responsibilities:

Data engineering delivery

• Design ETL processes, pipelines and scripts aligned to best practices
• Develop and maintain data extraction and transformation logic
• Maintain ETL architecture and data flow across systems
• Validate data integrity and implement validation routines

Data modelling and architecture

• Translate business requirements into data models
• Develop conceptual, logical and physical data models
• Apply OLTP and organisational standards in design
• Recommend reuse and optimisation of data models

Data platforms and database management

• Design and maintain databases and data structures
• Create database objects (tables, views, stored procedures, triggers)
• Maintain database documentation and standards compliance
• Manage data security, access and user permissions with DBAs

Cloud data engineering

• Develop data workloads using Azure and Microsoft Fabric
• Support cloud migration initiatives and pipeline refactoring
• Test and validate migrated data solutions
• Identify and escalate cloud optimisation opportunities

Operational support and data quality

• Monitor and resolve production data issues
• Conduct root cause analysis for data and system issues
• Ensure logging, alerting and scheduling of data jobs
• Maintain high-quality production deployments

Required Knowledge and Experience    
Experience:

• 3–5 years in data engineering or BI environments
• 2–3 years ETL development experience
• 1–2 years cloud data platform experience (Azure / Fabric)
• Experience with SQL and relational database design
• Experience supporting production data pipelines

Key Measurements of Outputs

• Quality and reliability of data pipelines and ETL processes
• Accuracy and integrity of delivered data
• Timeliness of data availability and delivery against SLAs
• Reduction in production incidents and data errors
• Successful delivery of cloud migration components
• Stakeholder satisfaction and responsiveness

Technical Competencies

• ETL design and development (SSIS, SQL Server)
• SQL development (DDL, DML, T-SQL)
• Data modelling and database design
• Azure and Microsoft Fabric data services
• Data warehouse and data mart design

Behavioural Competencies

• Analytical thinking and problem solving
• Attention to detail and accuracy
• Accountability and ownership
• Stakeholder communication
• Teamwork and collaboration

Educational Requirements    
Minimum Qualifications:

• Matric / Grade 12
• National diploma or bachelor’s degree in IT, Computer Science, Informatics, Engineering or related field
• BI certification (advantageous)

Deadline:28th May,2026

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• The Audit Manager: Technology & Digital will play a key role in all phases of audit and advisory engagements and will interact with senior and middle management across the organisation. This role involves leading and executing audits, managing complex projects, conducting research, and delivering data-driven insights.
• Responsibilities include proactively identifying and evaluating risks across strategic, operational, compliance, reporting, and internal control domains, with a strong emphasis on those emerging technologies, cyber threats, data governance, cloud computing, AI, and evolving IT architectures. The Audit Manager will collaborate closely with stakeholders across IT, Risk, Compliance, and Business Units to ensure effective risk mitigation and governance.
• The role also contributes to the development and execution of the annual audit plan, driving innovation and digital transformation in audit and assurance approaches, and mentors team members to deliver high-quality, relevant, and timely assurance.

Key Objectives

Strategy and Planning:

• Partner with the Senior Audit Manager to shape and deliver the Technology/Digital/Data assurance strategy and contribute to a risk-based annual plan aligned to organisational priorities.
• Maintain an up-to-date view of the technology and data risk universe, including emerging risks from cloud adoption, platform change, AI enablement, third-party dependencies, and evolving security threats.
• Identify opportunities to enhance assurance coverage through integrated assurance, deeper thematic reviews, and improved use of analytics and automation.

Audit Plan Delivery:

• Provide assurance over cyber and information technology risk domains such as identity and access management, change management, vulnerability management, secure configuration oversight, incident response preparedness, and resilience/recovery capabilities.
• Evaluate technology governance and operational controls across infrastructure, applications, cloud services, and third parties, focusing on control effectiveness.
• Assess the effectiveness of enterprise data governance, including ownership, stewardship, policies/standards, data quality management, lineage, access controls, retention, and privacy compliance.
• Provide assurance over critical data domains and platforms (e.g., data lake/warehouse/analytics environments) focusing on data integrity, completeness, accuracy, and decision-usefulness.
• Assurance over major technology and business transformation programmes.
• Assurance over AI, including accountability, ethical use, model change management, monitoring, and controls to ensure outcomes are explainable, compliant, and aligned to business intent.

Stakeholder Engagement:

• Build trusted relationships across IT, Data, Security, Risk, Compliance, and Business leadership to become a credible and trusted advisor and business partner.
• Represent the Internal Audit function professionally and effectively in all interactions.
• Maintain a deep understanding of the business environment, strategic priorities, risks and challenges as well as prevailing legislation and emerging industry trends.
• Coordinate with second-line and external assurance providers to reduce duplication and strengthen combined assurance outcomes.

People Leadership & Development:

• Lead, coach, and develop team members; create a high-performance environment with strong quality, delivery discipline, and learning culture.

Financial & Operational Management:

• Manage engagement budgets and support cost-effective resource utilisation while maintaining quality and delivery timelines.
• Assist in developing the annual audit and advisory plan as well as determining resource needs.
• Leads engagements end-to-end, from scoping and risk assessment through to reporting and executive-level communication.
• Develops a thorough and comprehensive understanding of the overarching risk universe, processes and associated internal controls, issues, pertinent regulations and risks associated with the engagement scope.

Required Knowledge and Experience    
What you'll bring

• Minimum of 6–8 years’ relevant experience in information technology, digital, data, or cyber disciplines, with at least 2+ years in a leadership or manager role.
• Programme delivery or programme assurance experience would be an added advantage.
• Baseline understanding of Artificial Intelligence (AI) risk and governance concepts would be an added advantage.
• Proven experience in leading and managing high-performing teams.
• Strong track record of building and maintaining effective stakeholder relationships.
• Ability to manage and deliver complex projects within scope, time, and budget.
• Experience with project/programme governance structures.

Knowledge

Technology & Architecture

• Strong understanding of emerging technologies, enterprise technology environments, including applications, infrastructure, platforms, and integration patterns, as well as associated architecture.
• Cloud computing concepts and governance (IaaS/PaaS/SaaS), including secure configuration oversight and operational control expectations.

Data Governance & Management

• Data governance concepts including ownership, stewardship, policies/standards, data quality management, access, lineage, retention, and privacy expectations.
• Data management principles and quality.

Programme Assurance (Added Advantage)

• Knowledge of programme/project governance practices and how to evaluate delivery risk, dependencies, reporting, and decision-making effectiveness.

Risk, Control & Assurance

• Internal audit/assurance methodology and control evaluation approaches.
• Understanding of cyber risk domains (identity/access, vulnerability management governance, incident response, resilience) at governance and assurance level.

Educational Requirements    
Qualifications (nice to have, valued to bring)

• A relevant BSc degree (e.g., Information Systems, Computer Science, Engineering), and one or more of the following:
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• PRINCE2 / PMP / Agile or SAFe
• Cloud certifications
• Data governance and Management
• Offensive Security Certified Professional (OSCP)
• Certified Ethical Hacker (CEH)
• Certified Internal Auditor (CIA) / Professional Internal Auditor (PIA)
• Certification in Risk Management Assurance (CRMA)
• Certified in Risk and Information Systems Control (CRISC)
• Any other IT certifications related to software development or information security (ISO27001, PCI-DSS etc.)

Deadline:29th May,2026

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 Advert Summary

• The Head: Partnerships is accountable for the incubation and scaling of new partnerships, including those that are new to Hollard as well as those that are new to both Hollard and the insurance industry.   The role ensures that such new partnerships are grown in a way that delivers sustainable profitability, market relevance, and strategic value to Hollard.
• Further this role retains accountability for the commercial performance, sustainability and optimisation of the existing fee-based and run-off partnerships portfolio. The role ensures disciplined margin management through rigorous control of cost-to-serve, explicit pricing of services, and recovery of development and servicing costs.
• The incumbent owns the portfolio P&L, drives retention and renewal outcomes, and ensures that all partner engagements are commercially sound, scalable and aligned to strategic objectives. The role is expected to actively optimise the books of business through ongoing service redesign, and portfolio interventions to protect margin and improve operational leverage over time.

Key Objectives

• Own these partnerships portfolio performance (P&L, profitability, capital efficiency) and translate Partnerships strategy into clear portfolio outcomes, targets and decision rules per commercial construct.
• Design, implement and continuously refine the portfolio architecture and servicing model, including partner segmentation and service tiers model to ensure favourable economics.
• Lead joint business planning with existing partners with a focus on retention and renewals: set annual commercial budgets, remediation priorities (and delivery milestones; ensure plans are executable through aligned internal capacity and governance) as well as portfolio interventions for underperforming partners (diagnose root causes, agree turnaround plans, and make recommendations to standardise, reprice, restructure, migrate or exit partners in line with economics and strategic fit).
• Work closely with the new business team to drive economic value optimisation for new partnerships by developing partnership structures, business models, and growth plans that enable new ventures to move from concept to scalable commercial delivery. Ensure that partnerships are built to achieve sustainable profitability, expand market reach, and remain relevant in evolving customer and industry landscapes.
• Foster a forward-thinking approach by continuously identifying opportunities to innovate, adapt, and grow partnerships in line with future business needs and market trends.
• Ensure margin discipline by actively managing cost-to-serve, service levels and operational efficiency.
• Own and maintain senior and executive partner relationships with a bias to retention and commercial outcomes; operate as a trusted counterpart to partner executives, challenging constructively and aligning incentives, renewal plans and delivery.
• Chair/lead agreed governance cadences (monthly/quarterly): performance reviews, joint steering forums and issue escalation; manage partner conflicts and ensure decisions are documented, tracked and executed.
• Continuiosly build on the Partnerships distribution team capability framework and team competencies (portfolio owners / KAMs / support roles), setting clear role expectations aligned to the tiered model and ensuring the right capability to deliver on the business objective.
• Provide first-line risk ownership for the partnerships portfolio (third-party risk, conduct, operational, underwriting and reputational risks), ensuring early identification of downside risk and timely mitigation actions to protect value and capital.

Required Knowledge and Experience    
What you'll bring

• 8+ years’ experience in financial services, including accountability for commercial outcomes in a distribution, partnerships or portfolio role.
• Proven experience leading and optimising an existing book/portfolio (P&L, margin, loss ratios, persistency/retention, cost-to-serve), and managing senior and executive stakeholder relationships.
• Proven experience in building and growing new partnerships from concept to sustainable, scalable commercial delivery.
• Experience in commercial structuring and contract negotiation
• Deep understanding of the insurance industry, including distribution economics, underwriting and claims fundamentals, and the competitive landscape; regulatory exams/FAIS/RE requirements remain advantageous where applicable.

Critical Competency and Skill Requirements:

• Commercial & financial acumen: ability to diagnose and improve partnership economics and to make trade-offs that protect long-term shareholder value.
• Executive partner engagement: builds credibility with senior partner stakeholders; influences with evidence; balances relationship strength with outcome discipline.
• Analytical insight: interprets financial, actuarial and operational data; identifies value leakage; translates insight into clear actions and partner narratives.
• Portfolio strategy & optimisation: segments partners, prioritises management attention and investment, and drives renewal, standardise, reprice, reshape or exit decisions in line with Partnerships 2.0.
• Value chain thinking: understands end-to-end drivers across product pricing, distribution, servicing and retention; designs cross-functional interventions that deliver measurable economic impact.
• Execution & governance: sets clear cadences, decision rights and accountability; drives delivery; ensures forecast accuracy and robust first-line risk management.
• Execution drive: Drives execution of agreed initiatives that deliver on ROC and new business margins through the team and support functions.
• Clear communication: communicates complex commercial and technical concepts simply and credibly; produces partner-ready narratives, business cases and governance packs.
• Resilience & change leadership: manages ambiguity, drives portfolio change (service tier shifts, repricing, exits), and leads teams through pressure while maintaining standards.

Educational Requirements    
Qualifications

• University Degree (Business/Finance/Commerce or similar)

Deadline:29th May,2026