Fresh Jobs at King Price Insurance

Purpose of position:

• Providing superior service to internal and external clients. Selling products to retain existing clients and attract new business for the organisation.

Responsibilities:

• Dealing with client queries and complaints
• Upselling a variety of products to existing clients, on all levels, in a competent, efficient, and professional way
• Acting in accordance with the quality standards that are in place and in line with the King Price values

Requirements:

• Matric or matric equivalent (essential)
• RE5 (essential)
• Full FAIS qualification (advantageous)
• Previous call centre experience, preferably in client care and/or sales environments (essential)
• Relevant experience in short term insurance (advantageous)
• Excellent product knowledge

Skills and Attributes:

• Live the King Price values
• Excellent attention to detail and quality oriented
• Strong problem-solving, decision-making and objection handling skills
• Deadline and results driven
• Ability to cooperate and communicate with all levels of management and clients
• Strong people skills and client-oriented
• Team player
• Show traits of resilience, integrity, ambition and passion
• Work well under pressure

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Purpose of position:

• Communicating with clients and managing relationships in order to increase loyalty and retain their business.

Responsibilities:

• Handling difficult client calls
• Retaining clients as part of the King Price royal family
• Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
• All dealings with clients must be in alignment with the company culture and values

Requirements:

• Matric or matric equivalent (essential)
• Previous retentions experience (beneficial)

Skills and Attributes:

• Sales and client service oriented
• Attention to detail and quality oriented
• Deadline and results oriented
• Ability to take initiative 
• Enthusiastic and passionate about the job and the company
• Organised, punctual and excellent time management skills
• Teamwork and collaboration
• Good judgment and problem-solving skills
• Adaptable and resilient
• Honesty and integrity
• Good interpersonal and communication skills
• Negotiation skills
• Administration skills