Fresh Jobs at Mastercard

Overview

• Manager, SME Product Management role will support the Head of SME Product Development EEMEA, to lead the development & management of SME solutions in Africa . These solutions will support Issuers and acquirers as well as the end SME user. They may also support additional distribution partners like the governments, fintechs, and digital players.
• This role will work with the SME EEMEA Head, Global SME product team, Regional Commercialization Leads, regional delivery and account teams to develop Africa SME strategy, solutions and go to market plans to win more business and grow programs with our customers.

Role:

Strategy

• Drive Africa Small Business product strategy by developing a deep understanding of the segment through benchmarking, competitive analyses, and research; recommending best practices; and generating profitability analyses and business cases.
• Support the management of card and acquiring programs for continued growth in the segment.
• Provide thought leadership on innovative programs, functionalities, and strategies Mastercard can implement with issuers.
• Utilize small business industry expertise to construct Mastercard’s point of view on small business as a segment, as well as to guide issuers in creating their differentiated strategic approaches to the small business segment.

Product development

• Support the segment and collaborate with regional management and specific issuers, acquirers & partners to develop customized programs for small businesses
• Provide input into global SME product management activities
• Complete opportunity assessments including business cases on new ideas and concepts.
• Define optimum product economics for the approval in RPIC

Product management

• Support the tracking and delivery of portfolio results as well as the results of new product/product enhancements to determine effectiveness and refine strategy development.
• Ensure product suite is continually updated to exceed cardholder and issuer expectations, industry standards, and competitive pressures. Support ownership of competitive assessments to feed into global product/product architect organization related to drive product development needs or bundled solutions
• Manage performance of existing products and issuer implementations.
• Continuously assess and optimize product economics to support issuance of right products for the right segments
• Support Commercialization and Account teams with customer facing small business expertise and support related to small business portfolio business development with banks and non-traditional partners
• Work with Commercialization and Account teams to develop solutions to support customer segment needs and differentiate product offering

All About You

• Solid experience in the payment/technology industry in product management.
• Understanding of card issuing and payments technologies.
• Proven track record in bringing ideas from creation to execution.
• Strong operational/technical background within the payments and financial services industries.
• Strong written and verbal communication skills, ability to present to customers and at conferences
• Strong business acumen
• Self-motivated with a proven track record of delivering success while operating within a matrix and team environment
• Understanding of competitive offerings and industry trends in the markets.

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Role Overview

• The Manager, Network Services, Analytics, EEMEA will support the Director Analytics EEMEA in delivering business case models, portfolio analytics, and data-driven insights that guide Services commercialization and revenue performance. The role will focus on building analytical models, maintaining performance dashboards, and producing insights that support monetization, yield management, and investment decisions across the Services business.
• Reporting to the Director, Analytics EEMEA this role is responsible for building and maintaining financial models, business cases, and analytical dashboards that evaluate new product, pricing, and commercialization opportunities. The Manager translates financial, market, and performance insights into actionable recommendations that drive revenue growth, yield improvement, and go-to-market effectiveness.
• Working closely with the Network Services Commercialization team, Product Groups, and Finance, the role combines analytical rigor with business understanding to support pricing strategies, performance tracking, and commercial decision-making across the EEMEA Services organization.
• The Manager, Network Services, Analytics, EEMEA role is based in Johannesburg, South Africa

Key Responsibilties:

• Develop and maintain financial and business case models to evaluate new product, pricing, and commercialization opportunities, quantifying revenue potential, margin impact and ROI.
• Support portfolio analytics and performance tracking, providing visibility into revenue, yield, and margin trendsacross Services products, channels and segments.
• Build and maintain analytical dashboards and reporting tools that monitor portfolio performance, highlight growth drivers, and identify underperforming areas.
• Conduct profitability benchmarking, elasticity analysis, and market research to support pricing recommendations and deal strategies.
• Translate analytical outputs into clear insights and recommendations for business stakeholders, supporting commercial, pricing, and investment decisions.
• Partner cross-functionally with Finance, Product, Sales and Network Services to align analytics and reporting with enterprise priorities and performance objectives.
• Contribute to the development and enhancement of analytical frameworks and tools that improve forecasting accuracy, visibility, and governance across the Services business.
• Champion data-driven decision-making by maintaining high analytical standards, ensuring data accuracy, and fostering a culture of evidence-based decision-making.

All About You:

• Solid experience in financial modeling, data analytics, and portfolio performance tracking within payments, fintech, or financial services.
• Combines analytical precision with commercial awareness, translating data into actionable insights that inform pricing and monetization strategies.
• Strong grasp of revenue drivers, yield management, and pricing mechanics, with the ability to link analytics to business outcomes.
• Proficient in analytical and BI tools such as Excel, Power BI, Tableau, and SQL, capable of creating and interpreting performance dashboards and models.
• Effective collaborator who communicates complex analysis clearly to Product, Finance, and relevant stakeholders.
• Detail-oriented and highly organized, able to manage multiple priorities in a fast-paced, dynamic environment.
• Curious, proactive, and results-driven — thrives at the intersection of data, strategy and commercial growth.
   

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Role Overview

• Director, Network Services, Analytics, EEMEA leads the analytical, financial modeling and portfolio performance functions that enable data-driven commercialization and monetization decisions for new Services products, concepts and innovations across all Services distribution channels.
• Reporting to the VP Strategic Pricing & Analytics, this role is responsible for designing and delivering analytical frameworks, business case models and performance insights that inform investment, pricing and revenue optimization strategies. The goal is to translate financial, market, and competitive insights into actionable commercialization strategies that drive revenue growth, portfolio profitability and go-to-market effectiveness.
• The Director partners closely with the Network Services Commercialization team, Product Groups, and Finance to create an integrated, insight-led approach to portfolio performance, yield management and revenue orchestration. The role blends analytical rigor with commercial acumen to guide high-impact commercialization, investment, pricing, and growth decisions across the EEMEA Services organization.
• The Director Analytics role is based either in Johannesburg, South Africa or Istanbul, Turkey

Key Responsibilities:

• Develop and maintain financial and business case models to evaluate new products, pricing and commercialization opportunities, quantifying revenue potential, margin impact and ROI.
• Design and institutionalize analytical frameworks, models, and dashboards to measure and optimize revenue, yield and margin performance across Services products, channels and segments.
• Lead portfolio analytics and performance management, driving data-driven insights, scenario modeling and profitability assessments to inform investment and commercialization strategies across Services products, channels and segments.
• Conduct elasticity analysis, competitive benchmarking, and market assessments to guide pricing and deal strategies that enhance yield and commercial outcomes.
• Translate analytical insights into actionable recommendations for leadership, shaping pricing strategy, resource allocation and commercial decision-making.
• Collaborate cross-functionally with Finance, Product, Sales and Network Services to align analytics, pricing and commercialization governance with enterprise growth and margin objectives.
• Champion data-driven decision-making by building analytical tools, dashboards and scorecards that enhance visibility, accountability and pricing discipline across the Services organization.
• Leadership & People Management: Proven people leader with experience building and managing high-performing analytical teams across on-site and virtual environments. Skilled in coaching, workload prioritization and driving consistent analytical rigor and high-quality insights across all deliverables.

All About You:

• Proven expertise in financial analytics, data modeling, and portfolio performance management within payments, fintech or financial services.
• Combines analytical depth with commercial acumen, translating complex data into strategic insights that inform pricing, monetization and go-to-market decisions.
• Experienced in applying data frameworks, scenario modeling, and advanced analytics to evaluate opportunities, optimize yield and accelerate revenue growth.
• Ability to lead and manage a dedicated analytics team, fostering capability development, collaboration, and high performance in a matrixed, global organization.
• Comfortable engaging with both technical specialists and senior business leaders, connecting analytical findings to strategic and financial outcomes.
• Skilled in leveraging financial and BI tools (Excel, Power BI, Tableau, SQL) to deliver actionable insights, forecasting accuracy, and performance visibility.
• Strong cross-functional collaborator who embeds data-driven decision-making across Product, Finance and the broader Network Services team.
• Outcome-focused leader who balances analytical rigor, business judgment, and strategic storytelling to drive measurable results and enterprise impact.

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Overview

• Develop and execute a market strategy for Local Platforms, Send Product across African countries. This role will involve strategy creation, business development including new investments, strategic alliances, developing bespoke solutions to drive domestic relevance and managing & deploying existing partnerships and commercializing existing assets to establish MasterCard brand leadership in the payment space.

Role

• Develop and execute market strategy aligned with the regional and global Mastercard Transfer Solutions strategy
• Proven track record of business development and global product management in multiple countries
• Strong technical and business background
• Deep knowledge about multiple stakeholder management
• Experience for negotiate, execute and manage large customer commercial relationships and agreement processes with clients
• Interpersonal and negotiation skills - extensive experience in communicating in international environment at senior management level.
• Developing bespoke solutions to develop ecosystem infrastructure build
• Develop region specific Product/sales strategies to help drive sales of transfer solutions products and associated Value Added services
• Conduct opportunity assessments on new ideas and concepts and provide design specifications for product enhancements to Product Development
• Develop new partner/alliance relationships and maintain and strengthen existing partner/alliance relationships Managing Platforms team for day to day business
• Dealing with multiple stakeholders for technical and operational tasks
• Designing economics of the business for African countries

All About You

• Bachelor’s degree and equivalent work experience
• Expert relevant work experience with a core knowledge of data processing concepts and financial industry/banking operations practices
• Deep knowledge and understanding of payment solutions, with significant experience in product, sales and business development
• Action oriented and results driven and with a disciplined approach to deliver sales targets, financial analysis, and strategic development
• Strong relationship management skills - experience of managing multiple stakeholders in a multicultural environment. Strong negotiating and influencing skills, with the ability to execute through others who do not report directly to you.
• Committed to quality with a strong focus on customer needs
• Team management experience
• Strong people management and coaching skills
• Language: fluent English

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Overview

• Our professional services practice specializes in delivering data-driven consulting, AI and analytics solutions, data strategy advisory, and digital transformation programs to clients across all industries. Leveraging deep domain expertise, advanced technology capabilities, and a proven track record of solving complex business challenges, we drive measurable value for our clients and strengthen our position as a market leader in the Africa region.

Role Description and Major Responsibilities
Drive Sales Engagements

• Lead consultative sales engagements and strategic client development initiatives spanning Analytics, AI, Data Strategy, Data Engineering, MLOps, and Cloud capabilities across all industry verticals in Africa
• Deliver against sales targets by identifying, qualifying, and closing new business opportunities while nurturing long-term senior client relationships
• Contribute actively to deal bids and RFP responses, ensuring high-quality, differentiated proposals aligned with client objectives and market context
• Build and maintain a robust pipeline through proactive prospecting, networking, and thought leadership positioning in the Africa market

Client Needs Analysis & Problem Structuring

• Build trusted relationships with C-suite and senior executives by developing a deep understanding of both explicit requests and underlying business needs across diverse industries
• Analyze and prioritize critical aspects of complex, ambiguous business problems to define clear, commercially grounded objectives and solution pathways
• Develop structured analytical approaches and testable hypotheses for large-scale, multi-dimensional engagements spanning data, AI, and digital domains
• Frame client opportunities in financial terms, articulating value quantification, ROI projections, and business case rationale to accelerate decision-making

Sales Pitch Development & Client Communication

• Design and lead compelling sales pitches and executive presentations, from initial storyboarding through to high-impact face-to-face delivery
• Craft succinct, persuasive written deliverables — proposals, points of view, solution briefs — tailored to varied audience levels from technical teams to board stakeholders
• Collaborate with cross-functional delivery and solution teams to ensure seamless transitions from sales to execution, maintaining accountability for client outcomes

Innovative Solution Design & Thought Leadership

• Design integrated, industry-agnostic solutions combining Analytics, Generative AI, Data Strategy, Data Engineering, MLOps, and Cloud to address complex client challenges
• Drive internal knowledge management by organizing training sessions, conceptualizing new solutions, and expanding the regional solution suite to reflect emerging market needs
• Author thought-provoking articles, blogs, and whitepapers on emerging AI, data, and analytics trends relevant to the Africa and broader MENA market
• Represent the practice at industry events, conferences, and client forums to elevate brand presence and generate business development opportunities in Africa

Capability Integration & Ecosystem Collaboration

• Leverage deep expertise across Analytics, AI, Data Strategy, Data Engineering, MLOps, and Cloud to design and position end-to-end, integrated solutions for clients
• Collaborate with global and regional capability teams to continuously adapt and enhance solution offerings in response to evolving market demands and technology trends
• Partner with alliance and technology ecosystem partners (cloud providers, AI platform vendors, data infrastructure providers) to develop joint go-to-market propositions

All About You
Education

• Undergraduate degree in Statistics, Economics, Engineering, Computer Science, AI, or Data Science field required
• MBA or relevant postgraduate degree recommended
• Professional certifications in Cloud platforms (AWS, Azure, GCP) or AI/ML frameworks are a strong advantage

Experience & Skills

• 10+ years of demonstrated experience in management consulting, technology advisory, or relevant data and AI industry roles, with a strong track record of delivering impactful, measurable outcomes
• Proven ability to independently initiate, develop, and close complex, multi-stakeholder sales engagements across diverse industries
• Analytics and AI domain expert with hands-on advisory experience across the full spectrum: Data Strategy & Governance, Advanced Analytics, Generative AI, Data Engineering, MLOps, and Cloud-enabled AI solutions
• In-depth knowledge of Generative AI technologies and trends, with the ability to translate technical concepts into compelling, commercially relevant business applications
• Strong understanding of Data Engineering principles — data pipelines, lakehouses, data mesh architectures — and the ability to position and sell these capabilities to business and technical audiences
• Familiarity with MLOps practices including model deployment, monitoring, retraining, and AI productionization, sufficient to lead advisory conversations and shape client engagements
• Solid understanding of major cloud platforms (AWS, Azure, GCP) and their role in enabling scalable, enterprise-grade AI and data solutions
• Expertise in Data Strategy including data governance, data product design, and analytics-driven decision-making frameworks
• Advanced analytical skills with the ability to construct business cases, conduct ROI analysis, and frame complex opportunities in financial terms
• Strong ability to work across multiple internal stakeholders and subject matter experts in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills, with a proven ability to create high-impact presentations and written deliverables tailored to C-suite and technical audiences alike
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint for creating data-driven deliverables and executive presentations