Fresh Jobs at RBS

Role Purpose

To provide payroll and HRIS processing, analytics and reports to all relevant stakeholders.

Financial

• Ensure and contribute to minimisation of general expenses.
• Ensure accurate and timeous processing of payroll and payroll related processes in order not to incur any cost or penalties.

Client

• Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional, and relevant.  
• Build and maintain mutually beneficial relationships with internal and external stakeholders. 
• Ensure and contribute to achieving own and company required client satisfaction targets

Business Processes

Adhere to quality standards, processes, and service level agreements with the following processes (but not limited to): 

• Process new employees and exits.
• Process all payroll transactions such as but not limited to earnings, deductions, fringe benefits and employee benefits.
• Ensure time, attendance and leave processes and authorizations are adhered to, transactions captured and processed accordingly.
• Manage and process all ESS transactions.
• Resolve all payroll and ESS related queries.
• Process employee benefits and ensure portals and documents and reports are accurate and submitted on time.
• Submissions of all relevant returns
• Ensure and process mid-year and year-end tax processes.
• Prepare payroll and other HRIS reports (equity, skills, position management, performance management etc)
• Capture relevant employee information on the HR System
• Prepare, submit and load banking files.
• Accurate record keeping and filing.
• Calculate various payroll related earning and deductions.
• Payroll and HRIS functions on various Ad hoc HR projects such as Annual remuneration review, annual incentives etc
• Responsible for capturing and maintaining the HRIS and customised reports.
• Work closely with the Finance and HR team as well as external HRIS contractors.
• Process and ensure WSP/ATR information are captured and up to date and prepare interim and submission reports.
• Process and ensure BBBEE information are captured and up to date and prepare interim and submission reports.
• Responsible for the capturing, maintenance, development and compiling of HR data, analytics and dashboards.
• Manage the functionality of LMS systems and promptly address user queries.
• Administer access and upgrades for Cloud-based payroll systems.
• Ensure stakeholders are informed about the annual BEE strategy, detailing required spends across elements such as skills, CSI etc.
• Evaluate and oversee cell phone contracts, making decisions on new purchases and upgrades.
• Facilitate seamless integration between the direct hire platform and the payroll system. 

Learning and growth

• Live the RBS values.
• Ensure continuous self-development.
• Share information and knowledge with the team

Requirements

MINIMUM QUALIFICATIONS & SKILLS

• Matric or equivalent
• Computer Literate
• Excellent communication skills (verbal and written)
• Attention to detail and accuracy
• Advance Excel
• Excellent time keeping and planning skills
• Trustworthy and high regard for confidentiality
• SAGE 300 People (payroll, position management, Skills, EE and ESS)

MINIMUM EXPERIENCE

• Minimum 3 years Payroll and HRIS experience
• Minimum 3 years SAGE 300 People experience (Payroll, position management, Skills, EE and ESS)

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Description

RBS Graduate Program

RBS is one of the largest Short Term Insurance Brokerages in Southern Africa and has just become a Level one BBBEE contributor. Our team is highly experienced and respected in the industry.

The RBS Academy is looking for Graduates interested in a career in Short Term Insurance. Our Academy is now accepting applications for the next enrollment in this program that will accelerate your career.

All successful applicants will receive:

• A salary
• Laptop
• Tools for the trade for the duration of the program

Requirements

• A degree in Business Admin, Economics, Finance, Data analytics is essential
• Be driven, ambitious and comfortable with change
• Successful applicants must be committed for the three years of the program
• No experience needed, but can be advantageous

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Role Purpose

• To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy. 

Financial:

• Ensure appropriate minimisation of claims and claims expenses 
• Ensure and contribute to minimisation of general expenses 

Client:

• Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant 
• Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders 
• Keep client informed regarding to progression of the claim 
• Ensure and contribute to achieving the required client satisfaction targets

Business Processes:

Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): 

• Claims Administration
  • Receive claims notification, and send and obtain any relevant forms or documents as may be required 
  • Administer complete claims process according to defined claims procedures until claims are settled 
  • Appoint assessor or loss adjustor  
  • Apply policy terms and conditions 
  • Keep internal system and records up to date at all times 
  • Keep relevant internal stakeholders up to date on the progress of registered claims 
  • Make assessment of claims validity and estimate value and administer mandated claims 
  • Forward claims in excess of mandate to insurer  
  • Obtain quotes for services 
  • Arrange approval and payment for claims costs in line with claims and cover 
  • Act as intermediary between insurer and client and timeously relay communication, requests and documentation 
  • Follow the recoveries process, diarise follow-ups and keep clients informed 
• Ensure productivity targets are met 
• Contribute towards and ensure continuous improvement in own and team performance 
• Adhere to company mandates 
• Participate and contribute in ad hoc projects 
• Report any suspected fraud, misrepresentation and/or dishonesty 
• Keep accurate record of own activities 

Learning and Growth:

• Live the RBS values by committing to the organisational values 
• Ensure continuous self-development 
• Share information and knowledge with the team

Requirements

Minimum Qualifications and Skills:

• Matric or equivalent 
• RE 5 
• FAIS appropriate qualification/credits 
• Computer literate 
• CIMS - advantageous 
• Excellent communication skills (verbal & written) 

Minimum Experience:

• 3 + years commercial claims experience