Fresh Jobs at Sun International

Job Description

Main Purpose of the Job

• Responsible to perform and supervise (when necessary) daily Electrical repairs, installations and troubleshooting of Electrical equipment and systems across the business unit according to legislation and standards, including the installation and maintenance of wiring, lighting systems and Electrical components, such as transformers and circuit breakers.

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements
• Check in with the services office for scheduled jobs after the completion of each job and at the end of each workday.
• A valid driving licence is preferred

Core & Personal behavioral competencies

• Initiative
• Attention to detail and quality
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results

Technical / proficiency competencies

• Working experience of SHE legislation and standards
• Proficiency in MS Office, IFS & Pragma
• Be able to install, repair, adjust, maintain and troubleshoot the following equipment:

Key Performance Areas

• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to electrical equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
• Conduct investigations and diagnose system or equipment faults.
• Troubleshoot and complete repairs in line with identified faults.
• Set up wiring and electrical systems to specification and standard
• Test the installation of a new electrical systems, to ensure its proper performance, and locate shorts and system breaks.
• Locate the source of the problem, and repair or replace the wiring and conduits as needed.
• Inspect and audit electrical supplies, machinery and systems and address any risk areas and check compatibility and safety of the components
• Install conduits and run electrical wiring to feed switches, circuit breaker panels and relays
• Keep management up to date and feedback on status and challenges with regards repairs and installations.
• Store and secure parts and tools needed in line with regulations and SOPs
• Inspect and test different electrical systems to ensure compliance with safety regulations
• Store electrical assets; technical stock and parts in line with regulations
• Maintain Personal Protective Equipment in line with specifications and regulations
• Keep up to date with latest trade knowledge and skills in line with updated equipment and systems, as well as regulations around electrical requirements
• Keep up to date with policies and procedures for installing, maintaining and repairing electrical equipment or machinery; as well as revised testing or installation procedures, and align practices.
• Keep up to date with the handling of various tools including saws, screwdrivers, pliers and knives, as well as the use of power tools, test meters, pipe threaders and conduit benders.
• Completes and signs off on inspections registers for electrical equipment, systems, etc.
• Interact and be available to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Supervise contractors / junior staff appearance and handling of equipment
• Report and resolve any issues experienced
• Supervise the control of stock and operating equipment as per SOP
• Completes supporting job / work card admin / paperwork
• Provides support to contractors or staff on escalated technical electrical queries
• Follows up on fault logging until resolution

Job Requirements

Education, experience and competencies required

• Grade 12/ Matric or equivalent
• 2-Year Diploma / Trade Test as an Electrician.
• Minimum of 2 years’ experience performing Electrical repairs.
• Supervisory experience is an advantage
• Preferably registered with the SAFMA / other accredited facilities / engineering bodies

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Job Purpose

• Responsible to perform and supervise the installation, maintenance, repair and troubleshooting of plumbing equipment including pipes, fixtures, drainage systems and appliances associated with heating, cooling, water distribution and sanitation cross the business unit according to legislation, regulations, and standards.

Key Performance Areas

• Maintained Plumbing Systems & Equipment
• Check in with the services office for scheduled jobs after the completion of each job and at the end of each workday.
• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to Plumbing equipment and systems installations, repairs, and upgrades in line with scheduled repairs and preventative maintenance plans.
• Conduct investigations to diagnose system or equipment faults, locate the source of the problem, and make use of appropriate tools and materials to repair issue including:
• Interpret blueprint and building specifications to map layout of pipes, drainage systems and other plumbing materials.
• Installs supports for pipes, equipment, and fixtures prior to installations.
• Assembles, installs maintains and conducts pressure tests on pipes, fittings and valves for heating, water, drainage, sprinkler, and gas systems.
• Installs heating and air-conditioning systems including water heaters.
• Tests plumbing systems for leaks and other problems.
• Measure, cut thread and bend pipes to required angles using hand and power tools and machines such as pipe cutters, pipe threading machines and pipe-bending machines.
• Inspect plumbing systems to identify and replace worn parts viz washers, broken pipes and or clogged drains.
• Install pipe assemblies, fittings, valves, appliances viz dishwashers, water heaters and fixtures such sinks and toilets, using hand and power tools.
• Install underground storm, sanitary and water piping systems to connect fixtures and plumbing to these systems.
• Use specialized techniques, equipment, or materials such as welding of pipes or working with special piping.
• Audit supplies, machinery and systems and address any risk areas and check compatibility and safety of the components.
• Keep management up to date and feedback on status and challenges with regards repairs and installations

Plumbing Compliance

• Inspect and test different Plumbing systems to ensure compliance with safety regulations.
• Store and secure parts and tools needed in line with regulations and SOPs.
• Maintain Personal Protective Equipment in line with specifications and regulations.
• Keep up to date with latest trade knowledge and skills in line with updated equipment and systems, as well as regulations around Plumbing requirements.
• Keep up to date with policies and procedures for installing, maintaining, and repairing plumbing equipment or machinery; as well as revised testing or installation procedures, and align practices.
• Keep up to date with the handling of various tools including saws, screwdrivers, pliers, and knives, as well as the use of power tools, test meters, pipe threaders and conduit benders.

Shift Supervision

• Completes and signs off on inspections registers for Plumbing equipment, systems, etc.
• Interact and be available to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Supervise contractors / junior staff appearance and handling of equipment.
• Report and resolve any issues experienced.
• Supervise the control of stock and operating equipment as per SOP’s.
• Completes supporting job / work card admin / paperwork.
• Provides support to contractors or staff on escalated technical Plumbing queries.
• Follows up on fault logging until resolution.

Job Requirements

Education

• Grade 12
• 2-Year Diploma / Trade Test as a Plumber.

Experience

• Minimum of 5 years’ experience performing Plumbing repairs.
• Supervisory experience is an advantage.

Skills and Knowledge

Core behavioral competencies

• Analytical skills
• Problem solving 
• Initiative
• Attention to detail and quality.
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results
• Physical stamina and strength

Technical / proficiency competencies

• Working experience of SHE legislation and standards
• Proficiency in MS Office, IFS
• Be able to install, repair, adjust, maintain, and troubleshoot Plumbing equipment and its components.
• Read blueprints or technical diagrams.
• Assembling pipe sections; tubing and fittings; working with clamps, screws, bolts, plastic solvents, caulking, soldering, and welding equipment

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Job Purpose

• Responsible for the effective day-to-day management of the restaurant outlet (including food and beverage service) and the management of the team with specific regard to achieving profitability, maximising operational efficiencies and productivities; maintaining the restaurant product and standards of operation; maximising customer satisfaction; controlling operating equipment and stock, and developing a competent team. 

Key Performance Areas

Core behavioural competencies

• Planning
• Motivating others / gaining co-operation
• Decision-making
• Training; coaching; keeping abreast of new developments in field.
• Analysing / Diagnosing performance of the outlet / product performance
• Reviewing - Assessing feasibility; assessing compliance efficiencies
• Problem-Solving
• Food & Beverage Costing
• Food & Beverage Product Knowledge
• Speciality beverage knowledge – wine, barrister
• Team Planning
• Operational Management
• Product Development
• Stock control
• Intermediate Computer Skills
• Micros / Opera is preferred. 

Business Plan Implementation

• Put in place staff scheduling and duty allocations to ensure maximum coverage
• Handle shift briefings / handovers / shift reports
• Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet
• Provides feedback and reports back to management on the performance and challenges within the restaurant
• Manage the control of stock and operating equipment as per SOP for the outlet
• Cash-ups at the end of the shift
• Completes shift reports

Restaurant Product Enhancement

• Monitor service offering / products and pricing within restaurants
• Make recommendations of improvements to the product and service offering
• Compile and co-ordinate the food and beverage promotional calendar for the outlet
• Monitor customer service standards in the outlet and identify any areas of concern
• Conduct maintenance walkabouts for front of house and back of house areas
• Monitor health, safety, hygiene and environmental elements in the outlet
• Monitor the use and storage of OE
• Monitor stock control and OE control processes
• Investigate variances / discrepancies and take necessary action to correct

F&B Standards & Governance

• Monitor F&B standards and processes
• Align practices with new legislative compliance around health, hygiene, safety and the environment
• Implement sufficient control measures (including systems and processes) & checks within each outlet to mitigate any financial risk to the business. All staff in F&B to adhere the policy and procedures.
• Conduct weekly walkabouts of all F&B front of house and back of house areas to monitor compliance
• Encourage a waste management culture and ensure all staff are trained.
• Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these

People Management

• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Manage productivities and payroll costs for the outlet
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Manage employee relations within the department
• Staff communication and motivation
• Performance contracting, reviews and development
• Provides resources and removes obstacles to performance
• Recruit and resource for talent for positions within the department
• Onboarding of new staff members

Budget management

• Participate in the preparation of budget forecasts & controls for the outlet
• Consolidate Capex requirements for specific outlets
• Guide and consolidate the completion of Cost of Sales reports including:
• Theoretical COS per outlet for food & beverage respectively.
• Recipes – Recipe links needs to be in place to ensure accuracy and legitimacy of theoretical as well as put us in a position for the theoretical to be system generated.
• Food recipe – All menu item food recipes to be reviewed and signed off and where needed recaptured into the system MC or IFS to ensure accurate food theoretical.
• Procurement – All supplier prices and supplier price quotes to be reviewed and monitored on a monthly basis going forward to ensure we monitor and track price movements to minimize input cost fluctuations.
• Cost control – oversee the conducting of accurate stock takes in line with Company process. Use stock takes variance reports to manage underperforming outlets in relation to COS
• Contribute to month-end financial commentary for the outlet

Customer Relationship Management·

• Ensures that guests are treated with courtesy and respect at all times
• Interact with guests and provide professional service standards and solutions
• Handle any escalated complaints, disputes and suggestions as required
• Engage with customers and provide a customer experience within the outlet / on the floor that will support brand loyalty ensuring SI as the brand of choice
• Be present on the floor during service / promotions or functions
• Conduct staff training on product knowledge / promotions (including promotion information, functions, facilities, etc)
• Provide post-mortem feedback with regards promotions to ensure these are always relevant and effective
• Shift handover ensures that staff have sufficient insights and information with regards
• VIP customers visiting the property

Job Requirements

Education

• 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level Membership with South African Chef’s Association and other relevant culinary accreditation 

Experience

• 5-6 years in the food and beverage industry of which at least 2 years’ experience in a supervisory role within the food and beverage environment 

Skills and Knowledge

• Ability to work shifts that meet operational requirements.
• Physically able to move operating equipment.
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements.
• Business Plan Implementation
• Shift Management
• Restaurant Product Enhancement
• F&B Standards & Governance
• People Management
• Budget Management
• Customer Relationship Management 

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Job Purpose

• The HR Officer will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards.

Key Performance Areas

• Be the first point of contact for all transactional HR-related queries from employees and line 
• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; and tracking leave
• Prepare and administer HR-related documentation, such as contracts of employment, throughout the employee life cycle
• Update the HR database / system and ensure all data is accurate and complies with audit requirements
• Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
• Prepare relevant paperwork for payroll around staff movements and conditions of employment
• Monitor unemployment claims by reviewing claims; recording and filing of documentation
• Documents human resources actions by completing forms, reports, logs, and records
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Coordinate all admin as it relates to discipline and grievance procedures in the organisation and ensure proper record keeping as required by legislation 
• Order and maintain consumable stock levels in line with anticipated demand
• Coordinating the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
• Prepare basic reports such as headcount reports, absenteeism reports, leave liability, sick leave , and other reports required for monthly financial reporting
• Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients
• This will include collaborating with HR Consultants, Learning & Development, Recruitment and Payroll
• Type correspondence proficiently including letters, faxes, etc.
• Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information
• Assist employees in completing necessary paperwork to support changes, updates, etc.
• Administer bursary applications, medical aid, provident fund, and other relevant programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
• Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
• Assists in the co-ordination and planning of logistics for employee events viz EOM, roadshows, long service awards, etc.
• Co-ordination of the Employee wellness programme for the unit, including the co-ordination of wellness days, minutes of meetings, follow-through on action points of meetings, etc.
• Monitor IQ Tech and T&A 
• Processing and payment of departmental invoices via the IFS system
• Maintains regular communication on current administration and projects status with relevant stakeholders
• Keeps service providers informed of payments and information required for vendor processes
• Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
• Escalates non-conformance issues or outstanding information 

Job Requirements

Education

• Grade 12
• Studying towards a B Degree in Human Resources Management or similar is an advantage. 

Experience

• A minimum of 2 years in an administrative function.
• Exposure in the areas of human resources administration will be an advantage 

Skills and Knowledge

• Analysing
• Assuring quality
• Collecting information (sourcing; checking and / or documenting)
• Maintaining Focus
• Acting with energy and enthusiasm
• Integrating (Connecting, Relating and Collaborating)
• Managing customer and stakeholders
• Organising and co-ordinating
• Problem Solving & Initiative
• Knowledge of HR Policy and Procedures
• Knowledge of skills development requirements
• Minute taking / Typing skills
• Project Co-ordination
• Computer Literacy (MS Office / Peoplesoft)
• IFS (Purchase requisitions)
• Written and verbal communication skills
• Knowledge and application of labour legislation (LRA’ BCEA), Skills Development Act, EE Act

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Job Purpose

• The Groups & Events Billing Co-ordinator will be responsible to be the client’s contact for the successful co-ordination and reconciliation of billing for all conferencing and events across the business unit property with the objectives of supporting the team in creating great customer experiences for all groups and events customers and contributing to building the reputation of the business unit’s brand as the conferencing venue of choice. 

Key Performance Areas

Co-ordinated Groups and Events

• Obtain billing instructions for the event from the function sheets, and track expenses
• Meet with clients on-site on a daily basis to check whether charges have been billed correctly on the account
• Conduct a reconciliation between what the client requested and what they received
• Where discrepancies exist these should be resolved immediately or escalated as required
• At the end of the function and before the client leaves the property the account must be accurate and signed off by the customer
• Hand over the recon to debtors for further resolution
• Keep records of all amendments from a company perspective to assist in resolving any future queries
• Resolve any problems and queries in accordance with contract stipulations, and escalate when required

Delivered Customer Experiences

• Connect with all guests by greeting them warmly and with a friendly smile, acknowledging them, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions 

Understand guest requirements

• Be able to answer guests’ questions on business unit facilities, products and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary
• Communicate and source information from the relevant departments with regards customers special requests
• Build effective internal and external relationships to ensure synergy of guest experience 

Job Requirements

Education

• Grade 12 
• 2 year Diploma in Events Management is preferred 

Experience

• 1 - 2 year's experience in an events environment 

Skills and Knowledge

• Core behavioural competencies 
• Analysing
• Sourcing information
• Dealing with Customers
• Connecting and Interacting
• Taking ownership
• Responding with urgency
• Collaborating
• Technical / proficiency competencies
• English Verbal & Written Communication skills
• Numerical skills
• Financial awareness
• Emotional resilience and ability to handle pressure 
• Proficient Computer Skills (MS Office / Opera) 
• Professionalism