HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
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Key responsibilities but not limited to:
- Prepare, cook, and present high quality dishes within the speciality section.
- Assist the Head Chef and Chef in creating menu items, recipes and developing dishes.
- Prepare an assortment of food.
- Assist with the management of health and safety regulations and rules.
- Assist with the management of food hygiene practices.
- Manage and train any Commis and CDP Chefs.
- Monitor portion and waste control.
- Oversee the maintenance of kitchen and food safety standards
Education & Experience:
- A recognized, relevant Tertiary Qualification ie Certificate / Diploma with a certified culinary institute
- 2-4 years relevant working experience in a similar environment
- Strong administrative, organizing skills and training and development of all staff
- Computer literate in MS Office/Pilot
- Maintain a high level of standards and professional demeanour
- Excellent interpersonal and communication skills (verbal & written)
- Must be able to work independently, accurately and under pressure
- High attention to detail and saftey rules
- Able to mulitask and flexi time working hours
- A self-driven, pro-active and motivated person with an open mind and positive work ethic
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You will be required to do the following:
- Maintaining machinery and equipment on the site as per required standard.
- Adherence to Planned and Preventative maintenance schedules.
- Improving OEE (overall equipment efficiency) on all production lines.
- Reduce unplanned downtime.
- Health and Safety supervision of machinery, equipment and working environment.
- Compliance to OHS Act.
- Provide an effective Engineering service to the Production department.
- Perform administrative tasks (job cards, quality check sheets, etc.)
- Perform stand-in duties.
- Leading and supervising people.
- Participate in Mini business activities and practices.
The successful candidate must have the following experience/skills:
- N6 equivalent with Trade Certificate - Millwright preferably
- Experience in a high speed, high-tech bottling operation will be advantageous.
- Completed apprenticeship with recognized Institution i.e., was registered as an apprentice.
- More than 5 years relevant practical experience
- Ability to work under pressure and display good attention to detail.
- Proven ability in problem solving and knowledge of the various problem-solving methods.
- Must be self-motivated, innovative and able to work without or limited supervision.
- To reflect good leadership behaviour - towards colleagues, superior and company values
- Must be willing and able to work shifts and overtime when required.
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Key Performance Areas would include, but are not limited to:
- Blending consistent quality products
- Managing bulk stock effectively
- Minimizing losses and write-offs
- Effective admin housekeeping
- Supervising and motivating people
- Ensure that products received adheres to company specifications
- Liaise with the necessary departments concerning production planned
- Planning and coordinating of daily tasks
- Ensure that departments quality management documents are kept up to date
- Involve with internal and self-audits
- Oversee that the right filtration material is used for the right product
- Management of finance, quality, and hygiene internal controls
- Management of cellar process according to TPM [Total Productivity Management] Standard
The successful candidate must have the following experience/skills:
- Relevant qualification [Diploma] in food technology/ Food sciences/ microbiology/biochemistry/chemistry
- Must have a knowledge of spirits and wines
- Experience in Managing and Leading a team essential
- Experience in Managing an MDT area essential
- Ability to work independently, identify and solve problems and make relevant decisions
- Ability to work under pressure
- Be self-motivated and action driven
- Be a team player and innovator
- Sound leadership and conflict handling experience
- Strong numerical aptitude and analytical abilities are essential
- Computer literate
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Key Performance Areas would include, but are not limited to:
- Plan shift following production plan and escalate constraints to achieving production plan per SharePoint planning schedule.
- Ensure all raw materials, tanks, production line, ingredients and chemicals are available for achieving the plan
- Blend according to Standard Operating Procedures
- Execute autonomous maintenance tasks and avail the plant for Breakdown,
- Manage quality first time right by completing source documents in full
- CIP Compliance: Ensure clean, sterilized tanks are used; CIP schedule adherence; tank swab schedule adherence; availability of chemicals for CIP
- Ensure correct information on source documentation, QC slip reviewed against blending results, COA and product specifications
- Adhere to TPM Module Tasks
- Complete assigned training for TPM activities
- Complete Aspiration plan to target including skills matrix and training plans.
- Comply with company safety and housekeeping standards.
- Ensure compliance to PPE requirements per task and process area.
- Report unsafe behaviours, conditions and near misses
- Handle company products with the necessary care.
- Contribute in efforts to ensure maximum productivity of the team.
- Participate in MDT meetings to ensure optimal teamwork and team performance.
The successful candidate must have the following qualification, skills, and experience:
- Minimum qualification matric
- 1-2 Years experience in a similar environment
- Computer literate (MS Office, MES, LIMS, and SAP)
- Ability to work independently, identify and solve problems and make relevant decisions.
- Be self-motivated and action driven.
- Be a team player and innovator.
- Sound conflict handling experience.
- Strong numerical aptitude and analytical abilities are essential.
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Key Performance Areas would include, but are not limited to:
- Maintaining machinery and equipment on the site per required standard.
- Maintaining and repairing site equipment and building maintenance.
- Adherence to Planned and Preventative maintenance schedules
- Improving OPI (Operational performance Index) on all production lines.
- Reduce unplanned downtime.
- Health and Safety supervision of machinery, equipment and working environment.
- Compliance with OHS Act standards.
- Provide an effective Engineering service to the Production department.
- Perform administrative tasks (job cards, quality check sheets, etc.)
- Perform stand-in duties.
- Leading and supervising people
- Participate in TPM (total productive maintenance) and DCS (Daily control systems) practices
- Ensure Reliability of packaging equipment by performing inspection tasks, audits and execution of panned maintenance tasks
- Adhere to quality and food safety standards during maintenance tasks
The successful candidate must have the following experience/skills:
- N3-N6 equivalent with Trade Certificate - Fitter and / or Turner, Mechanical Engineering
- Grade 12 or Mechanical NTC3 qualification.
- Experience in a high speed, high-tech bottling operation will be advantageous.
- Completed apprenticeship with recognized Institution i.e., was registered as an apprentice.
- 3-5 relevant working experience in the FMCG
- Ability to work under pressure and display good attention to detail.
- Proven ability in problem solving and knowledge of the various problem-solving methods.
- Must be self-motivated, innovative and able to work without or limited supervision.
- To reflect good leadership behavior - towards colleagues, superior and company values
- Must be willing and able to work shifts and overtime when required.
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KEY RESULT AREAS
- Drive market share
- Drive and maintain Accessibility, Availability and Activation and Affordability for clients
- Drive RSP
- Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
- Drive price-driven promotions and power pack compliance agreements with customers
- Build partnerships with customers
- Maintain call strike rate
- Drive continuous improvement and implement business improvement initiatives
- Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviours
EDUCATIONAL QUALIFICATIONS
- Relevant Tertiary Qualification (Diploma / Degree)
PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES
- 2-3 years of FMCG or relevant experience
- A valid drivers license - Code 08 without endorsements with at least 2 years driving experience
- Weekend work and promotions
- Persuasive selling skills & negotiation
- Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day- to- day decisions
- Sales process management :Understand the primary key drivers of sales in different channels
- Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
- Sales strategies and plans to sustain brand growth
- Sales Technology Application: Demonstrate an understanding of how technology works within the sales process
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Key Performance Areas would include, but are not limited to:
- Perform quality index inspections and process control training in accordance with required procedures.
- Reporting and handling of non conformances.
- Maintain laboratory equipment in area of responsibility.
- Assist in maintaining the Quality and Food Safety Management system (e.g., FSSC).
- Perform administrative duties.
- Liaise between Quality control department and other internal customers e.g., Production and Materials departments.
- Testing and releasing of dry goods.
- Cross function in the laboratory when required.
- Assist in problem solving.
- Actively participate in all MBA activities.
- Ensure adherence to housekeeping principles.
The successful candidate must have the following experience/skills:
- National Diploma in Food Technology or Microbiology or equivalent qualification.
- 1-2 years experience in a Manufacturing environment.
- Ability to work under pressure.
- Strong numerical aptitude and analytical abilities are essential.
- Strong laboratory skills and knowledge
- Display knowledge and insight where to obtain information and interpret information relevant to own work area.
- Ability to make independent decisions by applying product knowledge in own work area.
- Ability to implement controls to ensure the achievement of quality standards.
- Strong ability to do problem-solving, fault-finding and knowledge of various problem solving methods.
- Computer literacy, preferably MS Office and SAP will be considered advantageous.
- Good communication skills, especially in liaising between different departments.
- To reflect good leadership behaviour- towards colleagues, superior and company values.
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Key Responsibilities
- To solve breakdowns and resolve production disturbances effectively and as quick as possible
- Give continuous technical support to optimize machine performance during production in a shift system
- To conduct maintenance and inspections
- To submit proposals or to make modifications
- To give instructions to operators to resolve technical issues
- To adjust diagrams
- To manage and to update technical documentation
- To supervise technical standards and guidelines
- To perform breakdown analysis and develop countermeasures and improvements
Authorizations:
- In conformity with the initialling authority
- To request store issues
- To release installations
- To issue working instructions
- To order the adjustment of software on account of breakdowns and to order the incorporation of adjustments in the version management system.
Responsibilities:
- To perform activities in the fields of control engineering, measuring and control as well as electrical and other mechanical/technical activities in accordance with the
- applicable standards, regulations and instructions.
- To ensure optimum cooperation within Maintenance department and with the production departments.
To initiate actions for improvement. To transfer knowledge to the production departments.the following:
- To optimise maintenance activities.
- To coach operators
- Ensure all work is executed based on priorities
- Organize 3rd party services to assist in maintenance execution, where necessary.
- To (co-)direct the development of professional technical knowledge within Production, particularly among the Operators.
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KEY RESULT AREAS
Develop Regional On-Trade Channel plan to deliver on HEINEKEN Beverages regional and channel aspirations:
- Develop the commercial regional channel plan to deliver on channel aspirations including assets, cold space andinfluencer strategy
- Develop regional detailed initiatives to deliver on regional trade channel targets & opportunities, including assets,cold space, regional key account campaigns, Influencer and nodal strategy, Regional brand activations, salespromotions and generic merch plans
- Implement and drive the in-trade execution guidelines for the channel including PICOS, and merchandising andcategory management principles
- Develop channel specific shopper and promotional insights to improve effectiveness of regional channel programs
- Develop regional insights across territories, channels, accounts, events and consumers, informing and elevating theplans, targeting and mechanics
- Develop procurement catalogues for merchandising items the region regularly uses to speed up delivery and drivedown cost
- Approve and sign off all campaign briefs targeted to specific channel to meet channel and shopper objectives
- Coach and build on trade capability in regional Sales teams
- Assist in joint business planning with select regional accounts
Drive the execution of the channel plan in line with channel guardrails and execution standards:
- Develop or evaluate campaign briefs targeted to specific channel and develop business cases for channel specificcampaigns
- Direct and support Sales managers and Sales Teams to deliver campaigns OTIF
- Review and monitor channel performance and course correct where required (including regular trade visits andselected regional account reviews
- Manage the A&P budget in line with channel objectives
- Develop all regional campaigns and initiatives including business cases, briefs, brand & channel sign off.
- SAP CRM (or equivalent) system set up, budget management, store list development
- Create execution briefs for sales and 3rd party execution and tracking agencies, and drive execution of regionalcampaigns in line with brand and channel execution standards
- Accountable for procurement, financial processing, score carding, store list management and SAP (or equivalent)system.
- Review and monitor regional performance, regional campaign compliance, regional campaign ROI, regionalassets, regional contracts and accounts and course correct where required
- Enhance on regional campaigns using detailed insight and learnings to enhance efficacy and ROI
- Manage the year end merchandising close off and regional A&P and DVC budget in line with regional objectives.Manage regional asset roll out and any associated budgets
- Create and test innovative campaign and merchandising solutions
- Explore on-line and digital channels and opportunities for commercial gain
- Create and test innovative campaign targeting strategies, campaign mechanic and generic merch solutions
Develops internal and external relationships and networks:
- Influence and ensure buy in of the channel plan with key internal stakeholders (National Channel Manager, SalesGM’s, Sales Managers and Sales Teams)
- Build networks and form strong relationships with critical accounts – including regular Trade Visits and Coaching
- Influence and ensure buy in of the regional channel initiatives with key internal stakeholders (brand and channelteams, regional account managers, TSM's)
- Conduct regular audits in terms of compliance / PICOS and contract adherence
- Champion channel execution standards and coach teams to execute the standards
- Continually strive for Self and Sales teams to operate at desired competence in line with role profiles as agreedthrough competence self-assessments
Events
- Deliver an events plan for brands that meets brand objectives.
- Plan, organize, and execute brand building experiences that drive brand awareness and loyalty amongst targetconsumer and drive a return on investment.
- Work closely with the marketing team to develop and execute event and promotional strategies that align withcompany goals and objectives.
- Research, identify and negotiate contracts & agreements with potential event locations, vendors, and partners.
- Manage event budgets and ensure that events are executed in a cost-effective manner.
- Coordinate event logistics, including staffing, equipment, and supplies.
- Ensure that all events and promotions comply with all relevant laws, regulations, and company policies.
- Evaluate the effectiveness of events and promotions and make recommendations for the improvement thereof.
- Manage Event evaluation and pre/post Event evaluation analysis.
- Social systems developed to ensure strong stakeholder collaboration.
- Develop and Champion social meeting and reporting routines driving collaboration and common understanding withthe sales teams.
- Communicate protocols and operating procedures to all stakeholders to ensure policy adherence (CorporateGovernance)
- Develop continuous Improvements/Best Operating Practices on Eventing.
- Formulate and communicate relevant and meaningful insights for the brand and channel teams.
- Continuously benchmark eventing practices against best in class and competitors.
- Follow HEINEKEN Beverages policies and procedures and identify opportunities for continuous improvement.
EDUCATIONAL QUALIFICATIONS
- University degree in Marketing or comparable is needed.
PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES
- Broad experience of commercial (+5 years) working in marketing, sales, customer marketing, retail or planning functions
- Experience of consumer / shopper marketing is beneficial
- Relevant experience within the Alcoholic Beverage or broader FMCG industry with clear eventing and consumerdemand creation experience is preferable.
- Strong knowledge of the alcoholic beverages industry and the associated regulations.
- Proven track record of successfully planning and executing events and promotions.
- Excellent project management skills.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to plan, organize, and execute events and promotions.
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Key Responsibilities:
Strategic Planning & Execution
- Develop a Regional Trade Marketing Strategy to support the Regional Annual Plan
- Develop Channel Plans leveraging National Channel plans regionally focusing on maximizing market share and driving sales performance.
- Market Analysis: Conduct regular market analysis to understand customer behaviour, competitive landscape, and emerging trends.
Below the Line (BTL) Activity Execution Management
- Develop the Regional integrated calendar of all trade promotion and events plans, and communicate key details of such plans (product, price, pack changes and events)to key internal and external customers and channels.
- Manage cross functional teams using planning processes, to ensure that all planned trade activity is delivered on time in full.
- Manage the measurement and evaluation process for trade promotions and events to ensure organisational learning for maximum effectiveness.
- Ensure alignment between the Sales and Marketing organizations on field sales needs and marketing initiatives, including budget management.
- Lead cross functional commercial alignment sessions that identify short term actions and align all stakeholders on upcoming quarterly plans to achieve intended growth targets
- Monitor and improve processes to ensure integration between Sales and Marketing activities.
- Work closely with external customers to provide category and shopper insights that result in plans to drive performance.
- Actively participate in the delivery of specific trainings to Sales Force.
Campaign Management
- Retail Promotions: Design and manage trade promotions, in-store campaigns, and point-of-sale (POS) materials. Ste clear expectations of implementation and lead sales teams to campaign compliance
- Product Launches: Oversee the successful launch of new products through effective trade marketing initiatives.
- Collaborative Marketing: Work closely with sales, marketing, and category management teams to align campaigns and promotional strategies.
Retail and Distribution Relationship Management
- Retailer Engagement: Build strong relationships with key retail and distribution partners to ensure mutual growth.
- In-Store Execution: Ensure flawless execution of in-store branding, displays, and marketing materials.
Events
- Develop an events plan to drive engagement with consumers and build our brands in trade or through sponsorship/partnerships
- Lead the events team to deliver best in class execution driving the brands objective
Performance Measurement
- Data-Driven Decisions: Utilize analytics to measure the performance of trade marketing initiatives, providing insights for continuous improvement.
- Budget Management: Manage the trade marketing budget effectively, ensuring optimal ROI on all campaigns.
Team Leadership
- Leading and managing a team of trade marketing professionals, ensuring they are motivated and aligned with the company's goals.
Job Requirements
Education
- A university degree in Science, Marketing, Commerce, or Business Administration is required, preferably a Bachelors or Honours Degree in Commerce.
- A postgraduate degree is advantageous.
Experience
- Minimum of 10 years of experience in leadership roles in the Liquor Industry, including sales, trade / channel marketing, brand marketing and customer service.
- Commercial leader with functional expertise in sales, route to market, key accounts, category or any other commercial function or a blend of solid commercial experience
- Strong background in digital transformation, financial controls and in cross-functional projects management
- Experience in leading sales front-line teams, sales operations, route-to-consumer planning, commercial strategy development, with a track record of driving growth through customer-focused initiatives
- Strong track record of integrating workstreams across multiple departments and cross functionally (Sales, Trade / Channel Marketing, Planning, Capabilities development, Revenue Margin Growth & eBusiness)
- Proven track record of business transformation and sizable legacy in talents development
- Possessing solid organisational skills, influencing skills and operating with high integrity as a senior leader in a high performing team structure
go to method of application »
Key Responsibilities:
Strategic Planning & Execution
- Develop a Regional Trade Marketing Strategy to support the Regional Annual Plan
- Develop Channel Plans leveraging National Channel plans regionally focusing on maximizing market share and driving sales performance.
- Market Analysis: Conduct regular market analysis to understand customer behaviour, competitive landscape, and emerging trends.
Below the Line (BTL) Activity Execution Management
- Develop the Regional integrated calendar of all trade promotion and events plans, and communicate key details of such plans (product, price, pack changes and events)to key internal and external customers and channels.
- Manage cross functional teams using planning processes, to ensure that all planned trade activity is delivered on time in full.
- Manage the measurement and evaluation process for trade promotions and events to ensure organisational learning for maximum effectiveness.
- Ensure alignment between the Sales and Marketing organizations on field sales needs and marketing initiatives, including budget management.
- Lead cross functional commercial alignment sessions that identify short term actions and align all stakeholders on upcoming quarterly plans to achieve intended growth targets
- Monitor and improve processes to ensure integration between Sales and Marketing activities.
- Work closely with external customers to provide category and shopper insights that result in plans to drive performance.
- Actively participate in the delivery of specific trainings to Sales Force.
Campaign Management
- Retail Promotions: Design and manage trade promotions, in-store campaigns, and point-of-sale (POS) materials. Ste clear expectations of implementation and lead sales teams to campaign compliance
- Product Launches: Oversee the successful launch of new products through effective trade marketing initiatives.
- Collaborative Marketing: Work closely with sales, marketing, and category management teams to align campaigns and promotional strategies.
Retail and Distribution Relationship Management
- Retailer Engagement: Build strong relationships with key retail and distribution partners to ensure mutual growth.
- In-Store Execution: Ensure flawless execution of in-store branding, displays, and marketing materials.
Events
- Develop an events plan to drive engagement with consumers and build our brands in trade or through sponsorship/partnerships
- Lead the events team to deliver best in class execution driving the brands objective
Performance Measurement
- Data-Driven Decisions: Utilize analytics to measure the performance of trade marketing initiatives, providing insights for continuous improvement.
- Budget Management: Manage the trade marketing budget effectively, ensuring optimal ROI on all campaigns.
Team Leadership
- Leading and managing a team of trade marketing professionals, ensuring they are motivated and aligned with the company's goals.
Job Requirements
Education
- A university degree in Science, Marketing, Commerce, or Business Administration is required, preferably a Bachelors or Honours Degree in Commerce.
- A postgraduate degree is advantageous.
Experience
- Minimum of 10 years of experience in leadership roles in the Liquor Industry, including sales, trade / channel marketing, brand marketing and customer service.
- Commercial leader with functional expertise in sales, route to market, key accounts, category or any other commercial function or a blend of solid commercial experience
- Strong background in digital transformation, financial controls and in cross-functional projects management
- Experience in leading sales front-line teams, sales operations, route-to-consumer planning, commercial strategy development, with a track record of driving growth through customer-focused initiatives
- Strong track record of integrating workstreams across multiple departments and cross functionally (Sales, Trade / Channel Marketing, Planning, Capabilities development, Revenue Margin Growth & eBusiness)
- Proven track record of business transformation and sizable legacy in talents development
- Possessing solid organisational skills, influencing skills and operating with high integrity as a senior leader in a high performing team structure
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Key Responsibilities
Strategic
- Build regional insights enabling the regional ownership of I&O creation, Customer prioritization, Campaign targeting and mechanics, Bold initiatives, pricing compliance, Merchandising execution, Assets and Events.
- Build consumer/Occasion pathways and nodes to inform targeting and investment of consumer facing initiatives.
- Develop the high level regional commercial plan and investment strategy, across trade channels, events and Regional Key Accounts.
Operational
- Own regional input into national brand and channel programs.
- Champion the Brand and Channel execution standards in a region, ensuring review and learning’s are shared with business.
- Prioritize the events strategy and ensure Newco market leadership in the events environment.
- Lead regional planning and review sessions with sales teams and head office, to drive insights, learnings and course correct where necessary.
- Drive and enable regional team to execute campaign grids, events, assets, and account contracts OTIF, for regional gain.
- Approve and oversee the management of third-party execution partners, delivering on plans with-in brand and channel execution standards.
- Ensure that regional execution capacity and sufficiency matches the regional execution plans and adjust where necessary.
- Manage regional funds and CRM system maintenance.
- Direct the merchandising management at warehouses and mgt of regional merchandising material stock levels.
- Follow all HBSA policies and procedures and identify opportunities for continuous improvement.
Job Requirements
Education
- A post graduate degree in Marketing, or equivalent commercial degree.
Experience
- 8+ years’ experience in (Trade) Marketing.
- FMCG experience is advantageous.
- Strong capability in marketing, key accounts, channel, and merchandising management.
- Strategic and commercial capabilities with strong numerical and abstract aptitudes.
- Commercial delivery on channel programs (actual vs target).
- Strong capability in key account management, commercial modelling, route to market as well as consumer and customer engagement.
- Proven track record of innovation, trade development, promotion management, capability building, and eCommerce and Digital/Performance Marketing.
- Posses an intimate understanding of how to work with customers and agencies.
- Have excellent communication skills and are pragmatic and flexible.
- Drive change in media thinking both internally as well as externally.
- Proven experience managing integrated marketing programs across digital channels.
- A deep understanding of the marketing, media, and digital advertising landscape.
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Key Result Areas
Unlock Insights and Lead Execution of the Zone
- Identify key National Insights/ trends (Consumer/ Customer/ Competitor/ Category/ Brand etc) and report to Zone Management for business plan incorporation
- Build Zone framework/strategy within which regions can build their regional business plans and must-win battles.
- Standardize and ensure effective regular insights/ intelligence reporting between head office, zones and regional functions.
- Highlight and report zone risks identified – which may require quick turnaround/ implementation of trade execution plans.
- Work with cross-functional team to create strong holistic commercial plans in order to fuel sustainable profitable growth for HEINEKEN
Market Intelligence Reporting
- Publish comprehensive Market Share Reports with Insights and Actionable items for the teams.
- Use digital platform for reporting and automation.
- Gather competitor information through engagement with Customers and Sales force of the regions/channels within the zone
- Gather in-trade insights through engagement with Consumers, Sales force, and Trade.
Sales Reporting:
- Continually drive standardization and simplification of sales intelligence reporting within the salesforce and other relevant stakeholders of the zone
- Design and develop automated reporting processes for the zone – ensuring full visibility and access
- Establish Push Reporting capability driving relevant information to sales teams highlighting opportunities for improvement and excellent performance.
- Deploy sales intelligence tools ensuring complete understanding by end-users through regular training and on-site engagement with Regional Sales teams within the zone
- Provide analytical input to guide and influence strategic decisions of the zone
- Leads and provides direction to the Zone Leadership team on performance measurement and tracking.
Management of Incentive Model ensuring clarity, accuracy and alignment between the Zone and National Sales Intelligence Strategy
- Support the target setting process for the Zone across all key Sales metrics – Volume, GI, PICOS, Sales input measures etc and ensure timely cascading
- Ensure that there is ongoing tracking and management of sales incentives and support the month end process as a reviewer
- Collation of various sales sources to form one single resource set for sales teams
Drive Trade Audit Strategy and execution in the Zone through engagement with internal (Trade Marketing, Sales) and external suppliers
- Conversion of sales data into sales intelligence through deep analysis and interpretation of relevant data sources
- Ensure timeous delivery of predefined reports and exception reports for the Zone Leadership
- Provide reporting tool training when necessary.
- Ensure Picture of Success and changes thereof is accessible and understood by key players
- Process Improvement: Continuously identify opportunities to improve sales intelligence processes, tools, and systems.
Job Requirements:
Education
- Bachelor or Honours degree, preferably in an analytical and data field, e.g., econometrics, business or financial economics, business informatics, mathematics, computer science, statistics, data management
Experience
- 5-7 years FMCG experience / Digital Experience
- Experience as an analyst
- Master in Excel and eager to learn new programs
- Specialist in data analytics tools (e.g., Qlikview, PowerBI
- Knowledge of analytical tools and statistical tools are required (e.g. PowerBI, BIP,SQL, SAP, SAS, SPSS, Oracle Discoverer, Salesforce, Python)
- Strong knowledge on Agile way of working
- Analytically strong, highly structured, problem solving orientated
- Business sense, able to connect data insights to business implications, current and future from data available
- Independent, pro-active way of working
- Strong communicator, able to translate data insights into comprehensible reports to different stakeholders
- Resilient mindset, able & willing to constantly adapt to changing reality
go to method of application »
Key Result Areas
Unlock Insights and Lead Execution of the Zone
- Identify key National Insights/ trends (Consumer/ Customer/ Competitor/ Category/ Brand etc) and report to Zone Management for business plan incorporation
- Build Zone framework/strategy within which regions can build their regional business plans and must-win battles.
- Standardize and ensure effective regular insights/ intelligence reporting between head office, zones and regional functions.
- Highlight and report zone risks identified – which may require quick turnaround/ implementation of trade execution plans.
- Work with cross-functional team to create strong holistic commercial plans in order to fuel sustainable profitable growth for HEINEKEN
Market Intelligence Reporting
- Publish comprehensive Market Share Reports with Insights and Actionable items for the teams.
- Use digital platform for reporting and automation.
- Gather competitor information through engagement with Customers and Sales force of the regions/channels within the zone
- Gather in-trade insights through engagement with Consumers, Sales force, and Trade.
Sales Reporting:
- Continually drive standardization and simplification of sales intelligence reporting within the salesforce and other relevant stakeholders of the zone
- Design and develop automated reporting processes for the zone – ensuring full visibility and access
- Establish Push Reporting capability driving relevant information to sales teams highlighting opportunities for improvement and excellent performance.
- Deploy sales intelligence tools ensuring complete understanding by end-users through regular training and on-site engagement with Regional Sales teams within the zone
- Provide analytical input to guide and influence strategic decisions of the zone
- Leads and provides direction to the Zone Leadership team on performance measurement and tracking.
Management of Incentive Model ensuring clarity, accuracy and alignment between the Zone and National Sales Intelligence Strategy
- Support the target setting process for the Zone across all key Sales metrics – Volume, GI, PICOS, Sales input measures etc and ensure timely cascading
- Ensure that there is ongoing tracking and management of sales incentives and support the month end process as a reviewer
- Collation of various sales sources to form one single resource set for sales teams
Drive Trade Audit Strategy and execution in the Zone through engagement with internal (Trade Marketing, Sales) and external suppliers
- Conversion of sales data into sales intelligence through deep analysis and interpretation of relevant data sources
- Ensure timeous delivery of predefined reports and exception reports for the Zone Leadership
- Provide reporting tool training when necessary.
- Ensure Picture of Success and changes thereof is accessible and understood by key players
- Process Improvement: Continuously identify opportunities to improve sales intelligence processes, tools, and systems.
Job Requirements:
Education
- Bachelor or Honours degree, preferably in an analytical and data field, e.g., econometrics, business or financial economics, business informatics, mathematics, computer science, statistics, data management
Experience
- 5-7 years FMCG experience / Digital Experience
- Experience as an analyst
- Master in Excel and eager to learn new programs
- Specialist in data analytics tools (e.g., Qlikview, PowerBI
- Knowledge of analytical tools and statistical tools are required (e.g. PowerBI, BIP,SQL, SAP, SAS, SPSS, Oracle Discoverer, Salesforce, Python)
- Strong knowledge on Agile way of working
- Analytically strong, highly structured, problem solving orientated
- Business sense, able to connect data insights to business implications, current and future from data available
- Independent, pro-active way of working
- Strong communicator, able to translate data insights into comprehensible reports to different stakeholders
- Resilient mindset, able & willing to constantly adapt to changing reality
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You will be required to do the following:
- Ensure Validity, Accuracy, Timeliness and Completeness of all transactions and activities executed in this function at Dry Goods.
- Proper handling of incoming shipment, including inspecting,documenting and organizing received goods
- Ensure accuracy in loading returnable packaging materials
- Organizing received MRO items, preparing them for collections and updating inventory.
- Collaborating with other departments to ensure smooth workflow.
- Assuring no damaged \foreign items are received.
- Organize and maintain physical and electronic records and documents
- Stock Take participation.
- Perform daily cycle counts and stock integrity checks
- Maintain a high level of housekeeping
- Ensure that operational area is kept clean and tidy
The successful candidate must have the following experience/skills:
- Matric/Grade 12
- 1-2yrs Checking experience in a Warehouse / Logistics / Production environment (FMCG would be an advantage)
- Good computer literacy in MS Office (Excel, Word, Outlook)
- Proven good written and verbal communication skills.
- Good business acumen in building on customer performance
- Strong administrative skills
- Strong self-management skills, and able to work within a team.
- High levels of concentration and very meticulous
- Ability to conduct investigations through structured problem-solving methodologies.
- Ability to multi-task (perform different tasks at one time)
- Must be able to identify opportunities for improvement - creative and innovative.
- Willing and able to work shifts and overtime as and when required.
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Key Performance Areas would include, but are not limited to:
- Performing accurate and timeous analyses.
- Driving business efficiency through workstation optimization and effective resource utilization.
- Ensuring leading product quality by analysing, tracking and trending reference controls.
- Maintaining the Quality Management System and Good Laboratory Practices.
- Driving reliability through governance standards framework execution including method development, verification and validation routines.
- Implementing and driving asset care programs for laboratory equipment and instruments in area of responsibility.
- Performing all relevant administrative and process duties.
- Initiating and assisting in root cause determining problem solving.
- Instilling a quality culture in his/her area of responsibility and sphere of influence.
- Building and maintaining effective and trusting relationships with internal customers and peers.
- Enhancing customer experience by achieving and/or exceeding targeted customer service levels.
- Growing the business through support of cross-functional improvement and new development projects.
- Initiating internal process improvements and the implementation thereof.
- Participating in TPM practice implementation.
The successful candidate must have the following qualification, skills and experience:
- A relevant Degree / Diploma in Natural Science (e.g. Food Technology, Analytical Chemistry, etc.) or equivalent qualification.
- Relevant working experience in an analytical laboratory (working experience in a wine-related intrinsic laboratory will be advantageous).
- Strong numerical aptitude and analytical capabilities are essential.
- Proven computer literacy in MS Office suite (knowledge of LIMS will be advantageous).
- Working knowledge of Health and Safety standards and procedures, HACCP,ISO 9001, 14001, 1841, IFS, ISO17025 etc.
- Sound problem-solving abilities.
- Ability to work accurately under pressure.
- Sound quality assurance acumen with a focus on execution culture.
- Demonstrated affinity for attention to detail.
- Proven verbal and written communication skills.
- Good interpersonal skills and the ability to work well within a team.
- Must be able to think innovatively.
- Ability and willingness to work shifts and/or extended hours as and/or when required.
- Must have reliable transport to and from work.
- Ability to cope with the inherent physical demands of the position.
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Key Responsibilities:
Business Partnering:
- Provide strategic People partnership with departmental heads.
- Providing people direction to maximize performance, sound employee relations, high staff morale and devise functional strategy to unlock full potential of the talents through diversity and inclusion.
- Contribute meaningfully to drive the people agenda for the overall business success and drive optimum cost efficiencies.
Organizational Development:
- Work with the departmental heads to review fit for purpose org structures.
- Support line management with job profiles and arrange job evaluations as and when necessary.
- Facilitate rollout of functional competencies in area of responsibility.
- Train managers and employees on HEINEKEN behaviours and values.
- Assist departmental heads to interpret climate survey results and develop action plans.
Performance Management:
- Coach managers and employees on the use of the performance Management systems.
- Support line managers with calibration sessions in their areas of responsibility.
- Ensure that departments set SMART objectives in areas of responsibility.
- Prepare performance trend report and coach managers on the execution of performance improvement initiative.
Talent Management
- Work with departmental managers to identify future talent needs and prompt the People & Organizational Development team.
- Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods.
- Manage the recruitment process to ensure completion of recruitment activities within targeted timelines.
- Provide guidance to hiring managers on employment equity targets.
- Review of talent analysis report.
Employee Exit Process:
- Execute all types of employees exits.
- Conduct exit interviews where applicable.
People Business Partnering:
- Attend departmental meetings regularly.
- Assess customer needs and recommend interventions.
- Develop sound relationships with internal customers.
- Perform ad hoc duties as required from time to time.
- Provide accurate People reports and insights timeously.
Employee Relations
- Manage Dispute and Grievance procedures.
- Ensure that effective IR practices are adhered to and maintained.
- Overseeing dispute resolution involving employees, management and unions.
- Ensure that robust Employee Relations policies are implemented in alignment with the Group People strategy and business needs.
- To monitor labour legislation developments and implement appropriate strategies to ensure compliance and minimize business risk.
- To build and maintain excellent relationships between management, employees and employee representatives.
Education & Experience:
- A relevant tertiary degree in Human Resources Management or Industrial Psychology
- Minimum of 4 – 6 years relevant HR Generalist experience within a unionized environment.
- Work experience within a Manufacturing environment will be advantageous.
- Sound knowledge of People best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
- Proven experience regarding IR practices and the management of discipline, CCMA rules and procedures.
- Experience with learnership programs and the management of talent/succession planning.
- Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
- Computer literate and technologically savvy in the general office management systems e.g. MS Office as well as HR Information Systems e.g. MyHR.
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KEY RESULT AREAS
- Drive market share
- Drive and maintain Accessibility, Availability and Activation and Affordability for clients
- Drive RSP
- Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
- Drive price-driven promotions and power pack compliance agreements with customers
- Build partnerships with customers
- Maintain call strike rate
- Drive continuous improvement and implement business improvement initiatives
- Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviours
EDUCATIONAL QUALIFICATIONS
- Relevant Tertiary Qualification (Diploma / Degree)
PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES
- 2-3 years of FMCG or relevant experience
- A valid drivers license - Code 08 without endorsements with at least 2 years driving experience
- Weekend work and promotions
- Persuasive selling skills & negotiation
- Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day- to- day decisions
- Sales process management :Understand the primary key drivers of sales in different channels
- Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
- Sales strategies and plans to sustain brand growth
- Sales Technology Application: Demonstrate an understanding of how technology works within the sales process
Method of Application
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