Fresh Jobs at Thorburn Security Solutions (Pty) Ltd

Duties & Responsibilities    
You will be responsible for the following:

• Retain clients by delivering customer service in accordance with SLAs
• Conduct formal minuted monthly customer meetings, including corrective actions as a result of items raised.
• Conduct regular service audits and implement corrective actions where there are gaps
• Resolve customer queries speedily
• Maintain an open communication with clients in line with the escalation procedure Manage the Security Operations in accordance with site specification & PSIRA standards
• Reduce unplanned absenteeism to ensure maximum site coverage
• Control overtime that is caused by unplanned absenteeism
• Prevent claims against the Company through regular assessment of customer risks
• Ensure that all services provided are invoiced accurately and that paid for on time

Skills and Competencies    
Effective Organisation

• Analyse staff-turnover to ensure proper allocation of employees in line with contract/site requirements
• Effective management rosters and shift patterns in accordance with PRP
• Management of time & attendance (overtime, annual and sick leave) Supervision
• Provide for employee engagement platforms including parades attendance
• Conduct regular performance assessments and give corrective feedback on all subordinate employees
• Maintain discipline of employees in accordance with code of conduct and related legislation
• Deploy PSIRA registered officers at the sites
• Ensure that armed response under one’s supervision are certified in accordance with Regulation 21

Qualifications    

• Grade 12 or equivalent
• Driver’s License
• PSIRA Grade A
• Post Matric qualification is an added advantage

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Duties & Responsibilities    

• Develop security procedure to support the security strategy
• Assess security risks and ensure that proportionate measures are in place to protect visitors, staff, buildings, collections, assets and reputation
• Ensure that each layer of security is audited and maintained to an appropriate level
• Encourage a security compliance culture Operational delivery and communication of security policy
• Schedule employees according contract requirements
• Ensure that the security team provides guidance and assurance to staff and develops a reputation for operational excellence
• Ensure that operational security decisions are correctly recorded and stored, with due regard to sensitivity and information security
• Review site Emergency response Implement disaster preparedness strategy
• Prepare business continuity plan Ensure optimal workforce planning
• Deploy qualified security officers in accordance with contract requirements
• Establish a duty team to lead on operational security issues, direct assets and resources to prevent and respond to incident
• Manage the resources of the team in accordance with policy and guidance Ensure effective (front-line) management of contracts
• Ensure that contracts for security services and systems are efficiently and effectively managed on a day-to-day basis
• Ensure that weaknesses and breaches are reported upwards
• Recommend changes to the contracts and delivery of services to provide modern innovative services supporting the business’ targets and objectives
• Hold regular meetings with the service providers and ensure that reports are prepared to assist the Security Director during contract review meetings ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards
• Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position Ad Hoc
• Any reasonable action requested by management

Skills and Competencies    

• South African security legislation
• Security Operational Processes
• Health and Safety legislation
• Working knowledge of MS Office
• Verbal & written communication
• Organization & leadership
• Conflict Management
• Dispute resolution
• Risk identification

Qualifications    

•  Grade 12 or an equivalent qualification
•  Security Management Certificate / Diploma 
•  PSIRA Grade A certificate
•  Valid Driver’s license
•  Samrec Certificate would be an advantage

go to method of application »

Duties & Responsibilities    

• Develop security procedure to support the security strategy.
• Assess security risks and ensure that proportionate measures are in place to protect visitors, staff, buildings, collections, assets and reputation.
• Encourage a security compliance culture Administration.
• Creating rules for high-risk areas before any activity takes place.
• Monitoring of high-risk areas by means of CCTV.
• Recording of incidents and breaches and report writing.

Skills and Competencies    

• South African security legislation.
• Security Operational Processes.
• Health and Safety legislation.
• Working knowledge of MS Office.
• Ability to communicate at all levels in the organisation.
• Attention to detail.
• Strong sense of urgency.
• Time management
• Computer literate (MS Excel, Word, Outlook)

Qualifications    

• Must have Grade 12 
• A Valid Grade A Psira Certificate  
• CCTV / Surveillance Certificate
• Computer Literacy Certificate