Tiger Brands Limited, a Top 40 JSE Limited company whose footprint extends across the African continent and beyond, is one of the largest manufacturers and marketers of FMCG products in Southern Africa, and has been for several decades.
Tiger Brands has been built over many decades through the acquisition and clustering of businesses. Our strategy for succe...
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- The Benefits & Employee Wellbeing Manager is a strategic human resources role responsible for designing, implementing, and managing comprehensive employee benefits and wellness programs that attract and retain top talent, align with company goals, and comply with all legal regulations.
- This position involves both strategic planning and day-to-day execution, acting as a key liaison between employees, management, external vendors, statutory bodies and employee benefit service providers.
- The position is also responsible to provide strategic leadership and governance of the organisation’s employee wellbeing framework, ensuring effective delivery, risk management and sustainable wellbeing outcomes aligned to business objectives.
WHAT YOU WILL DO:
Responsibilities
- Develop and communicate the strategy and policies for all Tiger Brands employee benefits (including medical aid, retirement funds, leave, car insurance, and other people policies.)
- Drive the implementation of the benefits strategy working with the People Shared Services Centre, People Directors, and functional and business area leadership
- Regularly assess business issues and needs regarding benefits as well as external benchmarks and surveys
- For all changes in benefits, assess the impact on the business, both on a short-term and long-term and develop cost-control procedures
- Be the Tiger Brands representative at all benefits-related fora, including medical aid and retirement funds
- Be the relationship manager of outsourced employee benefit service providers holding the accountable to deliver as per service level agreements
- Set-up annual meeting dates for all Tiger Brands benefit funds
- Oversee the resolution of queries handled within the CoE and advise the PSSC on how to solve standard queries
- Responsible for all benefit capability build and communications sessions
- Set the strategic direction for employee wellbeing, ensuring a holistic, integrated wellbeing framework aligned to organisational objectives and workforce needs.
- Provide leadership and oversight of the wellbeing function, including line management of the wellbeing specialist and accountability for programme delivery and outcomes.
- Govern and optimise wellbeing initiatives and providers, ensuring compliance, quality, cost-effectiveness and alignment with best practice.
- Use data and insights to monitor wellbeing risks and effectiveness, guiding prioritisation, investment decisions and continuous improvement.
- Embed wellbeing into leadership practices and organisational culture, influencing policies, people practices and management capability.
- Report on wellbeing performance and risks to senior management and relevant governance structures, with clear recommendations
WHAT YOU WILL BRING TO THE TABLE:
Minimum Qualifications (Essential)
- Bachelor’s degree (NQF 7) in Human Resources Management, Industrial / Organisational Psychology, Business Administration, Health Sciences or a related field.
- Solid grounding in employee benefits, reward and wellbeing disciplines.
Preferred / Advantageous Qualifications
- Postgraduate qualification (Honours / Post Grad Dip / Master’s) in HR, Industrial Psychology, Employee Benefits.
- Professional membership with a recognised body such as
- SABPP (HR professional registration),
- IRMSA (risk/governance exposure),
- and/or Employee Assistance Professionals Association of South Africa (EAPA-SA), Fiduciary Institute of Southern Africa (FISA), Financial Planning Institute of Southern Africa (FPI), etc
Experience Requirements
- 8–10 years’ progressive HR experience, with a significant portion in employee benefits and wellbeing.
- 3–5 years’ experience at a managerial level, including:
- Oversight of wellbeing or benefits functions
- Management of specialists and/or external service providers
- Experience operating in a large, unionised and operational environment, preferably manufacturing or FMCG.
- Demonstrated experience working with medical schemes, retirement funds, EAPs and wellness providers.
Key Knowledge Requirements
Strong working knowledge of:
- Employee benefits and wellbeing frameworks
- South African labour and benefits legislation, including Pension Funds Act, Medical Schemes Act, Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Occupational Health and Safety Act (OHSA) and other relevant legislation and regulations.
- Understanding of corporate governance principles and fiduciary accountability.
- Familiarity with HRIS and reporting tools to support analytics-driven decision-making.
- Governance & Trustee / Committee Requirements
- (Essential for participation in Boards of Trustees and management committees of benefit entities)
- Willingness and ability to comply with fit and proper requirements applicable to trustees and committee members.
- Completion of trustee training, such as Trustee induction programmes and recognised trustee education (e.g. retirement fund governance training)
- Ability to interpret fund rules, policies and actuarial reports, engage meaningfully with service providers (administrators, actuaries, asset managers), and contribute to risk management, investment oversight and member communication discussions
- Demonstrated understanding of fiduciary duties, including acting in good faith, with care, diligence and in the best interests of members.
- Strong ethical standing, independence of judgement and absence of conflicts of interest.
Strategic & Leadership Competencies
- Strategic thinking and long-term planning
- Governance and risk oversight
- People leadership and capability building
- Stakeholder and executive influencing
Technical & Functional Competencies
- Benefits and wellbeing programme governance
- Vendor and contract management
- Data analysis, monitoring and reporting
- Policy development and compliance management
Behavioural Competencies
- High emotional intelligence and professional judgement
- Ethical conduct and confidentiality
- Resilience and sound decision-making
- Strong communication and collaboration skills
End Date: January 14, 2026
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- Manage sales volumes and margins in a defined territory, and develop market share through a well defined strategy
WHAT YOU WILL DO:
Sales Management
- Plan and direct the activity of a Sales team, ensuring they consistently deliver against targets and KPIs
- Grow volumes in existing markets through existing sales structures
- Develop new markets & channels
- Monitor bakery sales activity and success rates against targets, and take appropriate corrective action where necessary.
- Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
- Ensure that merchandising frequency is planned and conducted to brand and store demands.
- Gather intelligence and report on customer preferences, competitive activity & pricing
- Develop and maintain a complete knowledge of products within your portfolio, sales systems and procedures.
- Ensure that product quality delivers to the required Tiger Brands level, securing a consistent output
- Assess procedures and equipment to find improvement potential, ultimately increasing production efficiency and customer satisfaction
- Secure the customer and consumer satisfaction needed to drive growth in the competitive bakeries market
- Work with customers to ensure sufficient product is ordered to support consumer take away.
Asset Management
- Manage point of sales material
- Basket management to reduce losses
Senior Leadership/interface relationship
- External , National distribution & RTM management & customer managers
- Internal-Dispatch & Transport ( Distribution)
Financial management
- Manage budgets and trade discounts
Human Resources Management
- Manager performance of sales team members against KPI”s
- Conduct formal employee evaluations, providing formal feedback and development points bi-annually
- Manage career and succession plans, including capability development to ensure an appropriate level of skill and competence
- Manage conflict resolution
- Oversee the consistent application, enforcement and management of discipline across the Sales team
- Manage compliance to relevant employment legislation and company policies
- Consequence management
- Training & development
WHAT YOU WILL BRING TO THE TABLE:
- Tertiary qualification in Sales/Marketing/Commercial ( food manufacturing highly recommended)
- 10 years sales experience in a FMCG environment
- Five years sales management experience in a FMCG environment
- Valid drivers’ license
- Prepared to work long hours when required
- Prepared to work weekends and public holidays
- Prepared to work in informal and formal trade sector
- Experience in managing P&L ( discount management & profitability)
- Experience in Capital management
End Date: January 14, 2026
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- Sell and promote Albany products to meet sales targets and increase market penetration
WHAT YOU WILL DO
- Sales
- Account development
- Understand sales routes and management thereof
- Schedule regular route rides (minimum twice annually on each route)
- Complete Call Cycles
- Update Profile Cards on a daily basis
- Planning for, and execution of promotion activations, including into distributor networks and clients
- Manage returns and donations
- Conduct pricing surveys
- Liaise with Telesales
- Manage discounts and conduct discount reviews
- Understand and conduct bread stand placements
- Understand and execute customer classification (look of success)
- Fill in as a relief representative where required
- Meet weekly and monthly sales targets
- Build excellent relations with the trade and crews
- Conduct weekly driver interviews to review route performance
- Effective shelf exposure
- Ensure displayed stock does not include damaged or out of date stock.
- Ensure display areas kept clean at all times.
- TBFS management
- Negotiated pricing platforms
- Negotiate pricing strategies and deals within mandate
- Merchandiser effectiveness
- Manage relationship with TBFS in order to ensure effective use of order book, additional shelf space achieved, shelves properly stocked and clean, stock levels checked.
- Point of sales material erected where possible. Credit Returns
- Credit returns minimized as per Bakery policy.
- Ensure TBFS manage stock rotation and rate of sale (ROS)
- Customer relations
- Open new accounts (PED)
- Ensure outstanding monies collected
- Ensure special deliveries made and customer queries handled.
Quality
- Understand the requirements of product quality
- Learn how to deal with customer complaints
- Report consumer complaints to Field Sales Manager
- Manage market incidents
- Understand and manage the withdrawal/recall process
- Understand the logistics process
- Trade Marketing
- Build customer plans
- Understand applicable Channel Strategies
- Understand the Customer Management process
- Understand Pricing Strategies
WHAT YOU WILL BE MEASURED ON
- Net sales target
- Tiger market share
- Customer profitability
- POP effectiveness (ROAR)
- Customer Satisfaction
- Merchandising scorecard
- Management of expenses
WHAT YOU’LL BRING TO THE TABLE
Key attributes and competencies
- Personal Effectiveness – Analytical and problem-solving skills; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player
- Influencing Others – you influence others by demonstrating your desire to win and demonstrate your commitment to help your customers win at the point of purchase.
- Owning It – you serve on our business’s front line and drive our growth. You are passionate about sales at the point of purchase. You are committed to sales success and see yourself as responsible for your own success or failure.
- Driving Long Term Results– you are fixated on hitting sales targets but you also look beyond today’s problems.
- Developing Myself and Others – you are open to learning new things and you find ways to grow and develop your selling skills and abilities
Experience
- Matric or equivalent qualification
- Minimum of 2 -3years sales experience in a FMCG environment
- Proven track record of sales target achievement
- Valid drivers’ license
- Prepared to work long hours when required
- Prepared to work weekends and public holidays
- Prepared to work in informal and formal trade sector
End Date: January 14, 2026
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Future Leaders Development Programme
- The Tiger Brands Future Leaders Development Programme is a 24-month enhanced development programme which aims to recruit bachelor’s degree / BTech graduates who demonstrate the potential to reach leadership positions in the organisation.
- FLDP’s are selected to join various disciplines across our business and are taken through a structured combined learning programme which intends to prepare them for key roles within the organisation.
- Get ready to ignite your tomorrow by joining our future leaders’ programme. Exciting opportunities are available for graduates in Engineering, Marketing, Finance (CA)SA stream, Supply Chain, IT and so on.
What are we looking for in a Tiger Brands Future Leaders Development Programme candidate?
- Successful applicants in the programme should have a desire to build a career with a leading FMCG company, have a sound academic record at an accredited institution and recently have completed their 3rd or 4th year tertiary qualification.
- Future Leaders must have displayed the potential for high achievement and innovation throughout their qualification, have not worked full time (for more than 1 year, not including workplace experience) in their field of study, must be computer literate in MS Word and Excel and have a valid driver’s license.
ESSENTIAL SKILLS & QUALIFICATIONS
The type of qualifications that are viewed favorably to enter the graduate programme include:
- All qualifications related to: Operations - Degree or Diploma in Agriculture (Plant/Crop production)
Listed below are the minimum requirements that you are required to meet:
- 65% Academic Average
- Citizen in the country of hire
- A relevant bachelor’s degree
- High levels of ambition and self-motivation, supported by a strong desire for a career in FMCG, within Tiger Brands
- Leadership and team working capabilities
- Must have displayed the potential for high achievement and innovation throughout their qualification
- Have not worked full time (more than 1 year, not including workplace experience) in their field of study
- Recent graduate from a tertiary institution in South Africa
- Work authorization in the country for which application is being submitted
- Geographical mobility – you will move to different locations throughout the training programme and you will need to relocate
- Proficiency in Microsoft Office
End Date: January 14, 2026
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- Is responsible for managing departmental safety, environmental controls, development of production employees, packing efficiencies including quality control, protection of equipment, and departmental cost control
WHAT YOU WILL DO:
Asset Management:
- Co-ordinate machine availability for a proactive approach to Repairs and Maintenance programmes (dMS);
- Ensuring that machines are operated at the design capacity and report any deviations;
- Executing of daily production planning;
- Resource allocation.
- Tracking of daily machine running hours and nett mass variances;
- Complete various reports based on daily activities;
Inventory Management:
- Participate in weekly and monthly stock counts and investigate variances and take corrective measures to prevent re-occurrence;
- Ensure quality compliance of packing material;
- Ensure minimum consumable stock levels are maintained.
Financial supervision:
- Overtime reduction to improve on budget
- Control contract labour to improve on budget;
- Adherence to stores control and SoP’s as per company requirements;
- Participate in controlling the packing department budget;
- Maximise on production efficiencies;
- Minimise product rejects;
- Identify, implement and report on Continuous Improvement projects.
- Adherence to Company Policies and Procedures:
- Adds to the value of the company and is also beneficial to all stakeholders in the long term.
- Health and Safety / RISK / Environmental:
- Compliance with Statutory and Company requirements always.
- Achieving targeted scores in all audits
Quality Assurance:
- Housekeeping and Cleaning Procedures, Personal Hygiene, Sanitation and Plant Maintenance.
- Compliance to quality specifications.
- Compliance to FSSC program.
- Compliance to Consumer Protection Act and Trade and Metrology Act;
Staff Leadership and Teamwork:
- Provides the team with daily instructions based on production requirements and holds them accountable for completing the tasks correctly;
- Manage and develop packing employees to achieve established goals of safety, environmental
- performance, production volume, quality and cost;
- Performance manage and disciple all team employees under his/ her supervision;
- Adherence to Workplace Improvement and Operational Improvement Management initiatives
- Health and Safety / Risk / Environmental
- Attend and participate in Safety meetings;
- Ensure legal compliance by signing off all registers;
- Oversee that all team members are trained on all safety aspects of the equipment in the department and assures that it is functioning in a safe manner;
- Ensure that all subordinates are provided with the correct PPE’s and assures that it’s being properly used at all times.
WHAT YOU WILL BRING TO THE TABLE:
- Minimum qualifications, skills and competencies required by the position:
- Matric – Grade 12
- 2 – 5 years supervisory experience on packing line or food manufacturing facility.
Added advantage:
- NQF 3 – Stores & Inventory Management
- NQF 3 – Manufacturing Management
Key Attributes and Competencies
- Assertive and diplomatic and a Hands-on approach;
- Self-starter with the ability to motivate and lead the employees on his/ her shift.
- Detail orientated;
- Exhibit verbal and written communication skills in English.
- To be able to work under stress;
- Computer Literate - Proficient in using office software systems and related programs.
End Date: January 15, 2026
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- Responsible for helping the smooth running of the business by ensuring filing and documentation is kep up to date. Duties may include using specialist computer software and understanding the requirements of the business you are working in.
- You could also be required to be customer-facing - via email, phone, or face to face.1 year experience and diploma in business administartion
WHAT YOU WILL DO:
- Maintain and adhere to the standard operating procedures (SOP’s)
- Financial month end reports – in transit, value report, accuracy analysis
- Stock counts preparation and capturing
- Run and analyze Oracle reports – order management, sales order status, not routed.
- Reconciliation and recordkeeping of monthly expenses – stock, transport, outsourced services and pallets
- Expenses and purchase order management
- Follow up with account payments and make sure all Site accounts are up to date
- Pallet control
- POD Control
- Internal Requisitions – generate
- Internal Orders
- Ensure document control in line with for BRC standards, SHE & HACCP
- Review daily stock cover
- Track order input and delivery days
- Follow up on out of stocks and customer order fills
- Assist with Capex Projects (Obtain & compare quotations, interact with suppliers)
- Relieve Controllers when absent
- Ensure warehouse essentials are replenished on time.
WHAT YOU WILL BRING TO THE TABLE:
Key Professional Competencies
- Core knowledge – Logistics, Proteus, Micro strategy, Microsoft Outlook, Excel Advanced, BRC
Key foundational competencies
- Academic – Matric and an equivalent with Diploma in Logistics management , Analytical skill, Problem solving, Decision making,
- Leadership – Leading with Integrity and respect, thinking innovation, Taking the Tiger perspective, Staying a Step-Ahead
- Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Continuous learning, ability to implement change processes and strategies
Experience
- Personal Effectiveness – Effective communication, Interpersonal skills, Integrity, Continuous learning, ability to implement change processes and strategies
- Industry –3 years FMCG logistics experience
End Date: January 15, 2026
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- Operate, maintain, repair and optimize plant and associated equipment to ensure plant availability, cost, safety and product quality.
- 3 years experience and Millwright trade test
WHAT YOU WILL DO:
Operational Support
- Provide specialist support to the shift-based teams during operations. Where requested assist as a functional expert in problem solving.
Problem Solving
- Where problems have occurred during routine activities, apply the correct problem-solving approach to resolve problems.
Running Repairs
- Partake in carrying out repairs on plant equipment as required on shift
Planned Maintenance
- Take part in maintenance planning meetings, contributing suggestions, clarifying work required and carrying out maintenance tasks and building maintenance programs
Housekeeping & Safety
- Operate in a safe manner at all times, identify and highlight unsafe work practices so that these may be corrected
Ensure OEE targets are met
- Ensure all maintenance tasks are carried out to maximize plant availability and OEE to meet targets
Reporting and administration
- Ensure the various reports and administration tasks are carried out to support engineering and production
WHAT YOU WILL BRING TO THE TABLE:
Core Competencies
Technical skills
- Mechanical and engineering
Teamwork
- Working effectively with others
- Analytical
- Apply fault finding techniques to diagnose and repair equipment
Communication
- Communicate effectively with others
- High energy levels
- Disciplines and operationally effective
General Competencies
- Millwright experience in fast moving packaging machines
- Exposure to PLC’s. preferably Siemens S7
- Exposure to AC drives and sequential control systems
Experience and Qualifications
- Matric or equivalent
- N3 Electrical Engineering and/or Mechanical Engineering
- Electro-mechanics Trade Test.3 years + Millwright experience in fast moving packaging machines
- 3 years’ experience in a FMCG
- 3 years working in an Electro-Mechanics environment
- Industrial Ammonia refrigeration plant operation (advantage)
- Maintenance of coal fired boilers.
- Acceptable level of skill regarding Argon welding.
- Good knowledge of frequency inverters and Drum
Personal Characteristics
- Effective communication
- Interpersonal skills
- Integrity
- Creativity
- Continuous learning
- Team player within multi-functional team.
- Call out and standby responsibilities, including overtime work as required
- Call out and standby responsibilities, including overtime work as required.
- Situational problem-solving abilities.
- Pro-active and driven by sustainable solutions.
- Strong logical/diagnostic approach to troubleshooting.
- Ability to read and understand electrical drawings.
- Instrumentation/Pneumatic experience is a requirement.
Special Requirements:
- Must have the physical abilities to carry out the role within a plant and work shifts
End Date: January 15, 2026
Method of Application
Use the link(s) below to apply on company website.
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