Fresh Jobs at Toyota

• A vacancy exists within the New Model Projects and Master data Area to work on the Service Parts Prep Project and is based at the New Parts Distribution Centre in Atlas Road. This position reports to the NMP & Master data Senior Manager/Manager and will focus on NMP Service Parts Prep Activities.

Contract Duration:

• 24 months Contract

KEY PERFORMANCE AREAS:

• Data Analysis and Data interpretation
• Ability to manage and execute a project successfully/Project planning
• Audit existing SOPs with a view to continuously improve efficiencies.
• Development of functional specifications to support improvement ideas.
• Create presentation and reports to communicate project status.
• Data Collection, Analysis, and Visualisation.
• Investigating processes, procedures, and methods to improve efficiency and effectiveness of supplier.
• Ability to manage suppliers.
• Effectively drive continuous improvement projects using Engineering principles.
• Working on various deliverables simultaneously.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

• NQF level 6 (360 credits on level 8 framework) – Industrial Engineering/Data Engineering or related
• Minimum 3 years’ experience in Project Management / Data Analysis.
• SAP and BI-reporting knowledge is an advantage.
• Microsoft Power BI reporting background
• Microsoft office and big data tools
• Data set up and analytics knowledge (data processing, develop reports and analysis, training end users)
• Must be able to manage multiple projects
• Ability to work with various stakeholders

KEY COMPETENCIES:

• Excellent Written and verbal Communication Skills
• Ability to work in a team environment
• A proactive, flexible, self-starter with the ability to work under pressure
• An out-of the box thinker with innovative Ideas
• Above average problem-solving skills
• Goal-orientated, quality and customer orientated
• Assertiveness
• Accurate information gathering and analysis
• Attention to detail
• Presentation and negotiation skills
• Initiative
• Planning and Organizing
• Evaluation and feedback

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KEY JOB FUNCTIONS:

• A vacancy reporting to the Regional Technical Manager exists in the Technical Services Department which forms part of Customer First Division.

KEY PERFORMANCE AREAS:

• Participate in and encourage dealer support of EDER (Early Detection Early Resolution) processes and principles.
• Gather and analyse product problem information and data and submit Techshare reports as well as PFR`s (Product Feedback Reports).
• Assist dealers with technical and customer queries.
• Ensure dealer complies with Warranty rules to avoid redebits and rejections.
• Manage the policy budget provided for out of warranty on known technical problems correctly.
• Ensure that the budget is adhered to.
• Manage special service campaigns/recalls to achieve set company targets.
• Assist CCC (Customer Call Centre) with customer complaint resolution.
• Regular scheduled dealer and fleet owner visits.
• Maintain job related administration functions and records.

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (Minimum 360 credits on level 8 framework) N6 Technical Diploma or similar.
• Trade qualification (Technical Diploma) – trade test both theory & practical
• Working experience as a qualified automotive technician.
• Diagnostic fault finding and electrical / electronic fault tracing and repair would be an advantage.
• Relevant experience in the technical and retail environment of the motor industry would be an advantage.
• Fully computer literate including literacy, MS Office, and outlook.
• Report writing skills are a requirement.
• A minimum of five years technical experience on Lexus and Toyota models would be an advantage.
• Will be required to travel.

COMPETENCIES:

• Technical knowledge and skills.
• Planning and organising.
• Information monitoring.
• Customer focus and service orientation.
• Self-management.
• Financial management and control.
• Strong communication skills (Verbal & Written)
• PC skills
   

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KEY JOB FUNCTIONS:

• A vacancy currently exists for a Technical Trainer which will support with the transition into the credit bearing environment. The incumbent will focus on Toyota and Lexus Hi-tech training, the TEAM GP program, Assessments, deliver New Model Training, support with training on NEVs, and Develop and Design course material for the new Learner Management System (LMS). The incumbent needs to be a Subject Matter Expert with the qualification as outlined below to become a constituent Assessor and Moderator.

KEY PERFORMANCE AREAS:

Management:   

• Application of 5S Safety Principles
• Responsible for maintaining high standards relating to workshop, stores, tools, and training vehicles.
• Reports and analysis of TEAM GP

Preparation:      

• Preparation of Training material, training aids and components to world class standards
• Develop pathways and course design documents for new LMS
• Identify new model information and training
• Prepare NCF and presentations
• Confirm and monitor dealer and fleet course enrolments

Facilitation:        

• Professional training facilitation
• Superb Presentation ability

Grading:             

• Assist with OEM’S technical grading system
• Maintain questionnaires and evaluations
• Assist with accreditation of course content to credit bearing training and legislative requirements.

Regional and National Skills:     

• Plan Regional and National Skills activities
• Plan achievement of participation objectives
• Control quality and standards

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 (Minimum 360 credits on level 8 framework) relevant qualification.
• Trade qualification (Technical Diploma) – trade test both theory & practical.
• Master Technician (G1).
• A minimum of 3 Years Dealer Experience.
• Assessor and Moderator experience will be an advantage
• PC literacy (Advanced Excel and PowerPoint skills)

COMPETENCIES:

• Accurate information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovative vision
• Establishing framework and systems for organisational learning
• Feedback of evaluation results and long-term development of others
• Perseverance
• Strategic reallocation of resources and review of work methods
• Suitable assignment and objective performance review