Fresh Openings at Hollard Insurance

 Job Purpose:

• The requirement of the Senior Payroll Administrator is to effectively administer the payroll functions on a specialist level.

Key Responsibilities:

• Funding requests to Treasury for Salary, 3rd party and Weekly payments
• Export Salary payments to SAGE Pay
• Load all 3rd party payments on SAGE Pay
• Balance and load the SARS payment on a monthly basis
• Transfer employees between Company Rules
• Balance the Pension and Provident fund Schedules
• Balance PAYE, SDL and UIF before submission to SARS
• Make sure all MIS sheets are uploaded and verified
• Update the payroll Calendar and distribute internally
• Timeous and Accurate delivery of monthly cost reports.
• Prepare Nett Variances before salary transfer for sign off from manager before salary files are loaded
• Update Disability payments as per the schedules received.
• Generate advanced reports as and when requested by business
• Keep abreast with company policies and tax legislations that impact on remuneration
• Importing any bulk imports and verifying the process and content
• Assist the Reward & Organisational Design department and the Benefits Consultant where required.

Required Knowledge and Experience    

• 5 - 8 years in a payroll administration environment
• 3 to 5 years Sage 300 technical experience.
• Strong numerical and financial skills
• Strong technical skills and good knowledge of Sage 300 system
• Accuracy with attention to detail
• Analytical
• Problem solving and diplomacy
• Excellent communication skills
• Stress tolerance and excellent management skills

Educational Requirements    

• Relevant Diploma or Degree

Deadline:4th September,2025

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Job Purpose:

• Provide support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the branch. Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business. Assist where required to interpret, explain and effectively market all commercial products and services and direct enquiries to the respective centres of excellence. Contribute to the growth and profitability of Hollard. Enhance the image of the company through the continuous delivery of efficient and effective customer service. Ensure sound working relationships with all stakeholders.

Key Responsibilities:

• Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.   
• Account Management:  Support Broker Consultants to meet goals for volume and value of quality new business quoted and written within company guidelines, by managing all accredited brokers, process all quotes assigned, update quote register,  all quotes to be sent to Broker Consultant who in turn will forward to Broker, complete the new business worklist and responsible for follow up, ensure all renewals are processed for preparation to negotiate with brokers – Broker Consultant responsible for final sign off, processing and following up all declaration letters, assist with follow up and confirmation of surveys and ensure Risk Recommendations are followed up – diary system to be used for this, prepare all new business closings prior to handing over to underwriting for processing, answering of Broker Consultant’s telephone in their absence.  Assist with servicing, growing and maintaining renewal policies. Confirm rating and cover on endorsements requested.  Assist in ensuring that all premiums are received and up to date on all accounts in portfolio. In collaboration with credit control review and discuss all outstanding premiums and arrears with Brokers on a monthly basis.
• Risk Management:  Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance.
• Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price.  Recommend creative alternatives in regard to rating plans, coverage and payment plans. Ensure reinsurance is in place where applicable.  Ensure unsuitable risks are declined.
•  Relationship Management: Interact frequently with brokers and/or agents.
•  Customer service: Provide timely and professional customer service to stakeholders.  
• Effective communication: Communicate as needed with stakeholders to obtain information needed to complete screening and transactions, etc. 
• Reporting: Assist when required in producing reports eg. sales trends reports. 
• Innovation: Participate with senior management in initiatives around product development, processes, policy and strategy.
• Continuous Process Improvement and Compliance: Adhere to and maintain standards pertaining to sales processes and recommend improvements.
• Recordkeeping: Documents, registers, e-mails etc to be always kept up to date
• General: When required perform any other duties necessary for the operational effectiveness of the company that is within your ability and scope
• TCF:  Ensure that customers are treated fairly.
• Employee Growth: Take responsibility for your own career growth and have regular discussions with relevant role players

Required Knowledge and Experience    

•  3 - 5 years short term insurance experience
• Must demonstrate good communication skills, both verbal and written, to effectively interact with internal and external 
• stakeholders. 
• Sales and marketing skills are key for this role. 
• Must demonstrate strong relationship management skills to foster trust, collaboration, and long- term engament with internal and external stakeolders
• Must have a sound understanding of the TCF (Treating Customers Fairly) principles.
• Act as a Hollard brand advocate - South Africa’s favourite insurer and adopt the Hollard Way.

Educational Requirements    

• Matric
• NQF 4 Insurance qualification or equivalent advantageous
• RE advantageous

Deadline:8th September,2025

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Job Purpose

• Overseeing end-to-end testing strategies, driving test automation initiatives, and mentoring the QA team. Ensure quality standards across all aspects of the SDLC—from planning to delivery. Work closely with development, DevOps, and business teams to align QA efforts with overall project goals.

Key Responsibilities

• Define and own the overall automation testing strategy, ensuring alignment with project and product goals
• Identify areas suitable for automation, perform ROI analysis, and prioritize test cases for automation.
• Design, implement, and maintain robust and scalable automation frameworks (such as Hybrid, BDD, POMbased) suitable for both UI and API layers.
• Lead the creation of comprehensive automation test plans that outline objectives, tools, timelines, scope, and risk mitigation strategies aligned with business goals.
• Designing, developing, and maintaining scalable and reusable automation frameworks.
• Reviewing test scripts, execution results, and ensuring adherence to best practices and standards.
• Collaborating with cross-functional teams to understand requirements and translate them into test cases.
• Providing technical mentorship to QA engineers and guiding them in automation and testing best practices.
• Monitoring test coverage and quality metrics and reporting them to stakeholders.
• Driving continuous improvement in testing processes and tools.
• Participating in sprint planning, grooming, and retrospectives as part of agile teams.

Required Knowledge and Experience    

• 10+ years of experience in software testing with at least 4-5 years in a lead role.
• Strong experience with automation tools like Cypress or Playwright or Selenium, or equivalent.
• Solid experience in testing RESTful APIs and backend services.
• Experience working with Git-based version control systems (GitHub, Bitbucket, GitLab).
• 2+ years in short-term insurance projects
• Experience in performance testing tools like K6, JMeter or Gatling.
• Exposure to mobile testing frameworks such as Appium. Experience with cross-browser and cross-device testing on platforms like Browser Stack or Sauce Labs.
• Familiarity with Docker/Kubernetes environments.
• Understanding of security testing practices and tools like OWASP ZAP.

Required Knowledge and Skills

• Proficient in JavaScript/TypeScript; experience in Python is an added advantage.
• Expertise in frameworks such as Cucumber, JUnit, or TestNG.
• Hands-on knowledge of CI/CD pipelines and integration tools like GitLab CI, Azure DevOps or Jenkins.
• Good understanding of STLC, agile methodologies (Scrum/Kanban), and DevOps practices.
• Strong leadership and communication skills to lead QA teams, resolve conflicts, and manage stakeholders
• Excellent technical and analytical skills, with ability to self-learn new technologies
• User experience orientation

On the job training/familiarisation time

• 3 months

Educational Requirements    

• Computer science university degree or equivalent - an advantage
• ISTQB Certification - an advantage

Deadline:31st October,2025

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Job Purpose

• Responsible for front desk reception and general administrative support, including indexing, filing, mail and courier handling, office supply coordination, and risk survey uploads. Supports branch administration and facilities, ensuring efficient operations and consistently delivering professional customer service to uphold the company’s image.

Key Responsibilities:

• Reception: Greet and assist visitors promptly, monitor visitor flow, and ensure a professional front-office environment that exceeds customer expectations.
• Telephone Management: Answer and transfer calls efficiently, handle complaints professionally, and deliver messages promptly.
• Office Administration: Manage mail and courier services, redirect queries, receive deliveries, assist with office supply orders, petty cash, and support underwriting and claims administration. Perform ad hoc tasks and load risk surveys.
• Customer Service: Deliver timely, professional service to all stakeholders, ensuring fair and respectful treatment.
• Communication: Maintain professional communication with internal and external parties, responding to queries within 4 hours.
• Processing: Capture data accurately and on time, adhering to quality standards.
• Process Improvement: Comply with all policies and procedures and actively seek opportunities for improvement.
• Variance Management: Meet company standards, implement corrective actions, and follow up on variances.
• Recordkeeping & Indexing: Keep all records and indexed documents accurate and up to date.
• Employee Development: Take ownership of personal growth and engage in regular career development discussions.

Required Knowledge and Experience    
Required Experience 

• At least 3 years’ Customer Service Experience / previous Frontline experience (face-to-face interaction)

Educational Requirements    

• Matric/Grade 12
• Relevant customer service certificate advantageous

Deadline:6th September,2025

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Role Objectives 

• To profitably grow the Construction & Engineering business through our network of brokers to attract, develop and retain profitable business. Develop and maintain corporate and International (Africa) effective business relationships through providing exceptional service and advice, whilst ensuring correct underwriting principles are maintained in accordance with our Reinsurance Treaty and all relative legislation affecting our class of business. 

Key Responsibilities

Marketing/New business  

• Maintain and build relationships with existing brokers as well as identify new business opportunities through the development and maintenance of a broker visibility/ visitation programme. 
• Have a clear understanding of our products at all times and any changes to same and communicating these to assigned brokers. 
• With regard to market intelligence, maintain a sound knowledge of underwriting, claims and credit control principles in the industry. Be aware of trends that would impact and influence product design, production and product profitability. 
• Contribute to effective marketing of the Company products by answering questions, resolving problems on topics such as policy status, billing, etc, and explaining new or revised products and processes.  
• Presentations to brokers and/or agents.  
• Regularly attend broker related events to promote and market the Hollard Marine division. 
• Meet goals with regards to Gross Written Premium and required loss ratios in terms of new business quoted and written within company guidelines.   

Underwriting

• Complete and send quotes to assigned brokers in a timely manner. 
• Underwrite and analyse the risk provided through qualitative and quantitative data prepared by brokers. Recommending creative alternatives with regard to rating plans, cover provided and payment options. 
• Technical Expertise: In depth knowledge and Experience on the fundamentals of the Marine Business.  
• Reinsurance: Treaty and Facultative placing, negotiate, monitoring and compliance Local and International.  
• Conduct surveys on various risks.  
• Review profitability, growth results and trends to recommend and implement action plans to produce profitable underwriting results. 
• Regularly discuss and communicate trends and discuss underwriting criteria in terms of your portfolio of clients/ brokers. 

Required Knowledge and Experience    
Required Knowledge and Skills

• 5 years’ experience (Including managerial) with in-depth knowledge and understanding of Marine Insurance 
• Product knowledge 
• Underwriting procedure 
• Rating principles 
• Market knowledge (including competitors) 
• SASRIA 
• Claims procedure, credit control. 
• Reinsurance market and reinsurance treaties 
• Self-management Skills, Strategic thinker  
• Business management skills  
• Negotiation skills (internal and external)  

Educational Requirements    

• Minimum of 5 years insurance experience (Marine) including: 
• Minimum of a BCom Degree or similar insurance qualification 
• A Marine qualification would be highly advantageous. 
• Strong Microsoft Office skill and ability, especially with regard to Excel and Word 
• FAIS and Regulatory Exam compliant with at least an NQF 4 insurance certificate 
• Own transport with driver’s licence 

Deadline:8th September,2025