Fresh Opportunities at DSV

Minimum Requirements

• Grade 12
• Advanced Computer literacy level in MS Word, Excel, PowerPoint and Outlook
• WMS (Blue Yonder) will be huge advantage/ Warehouse Control System (Automation)/ FMS – TMS/ Integration

Job Related Requirements

• Minimum of 3years’ experience in warehousing & governance/procedures & project management.

Added Advantages for this role

•  Experience of 3 years with creating and standardising processes, templates and governance.
•  Experience building an efficient strategic portfolio management framework and governing it (including continuous development).
•  Very strong warehousing/logistics knowledge
•  Very good English skills.
•  Exceptional communication skills both verbal and written.
•  Skilled user of Microsoft tools
•  An IT technical background and ITIL/Prince2 certification.
•  A very good knowledge of Warehouse management systems is a huge advantage.
•  A good Knowledge of various IT related warehousing technologies – Warehouse Automation systems, Freight Management system, Integration.
•  Having finance knowledge is a big plus

Main purpose of the role

• Within Solutions IT, we have a strategic governance office part of our new Strategy & Governance team. The successful candidate will be responsible for ensuring that governance and procedures are in place within Solutions IT. 
• You will get a close working relationship with different teams within Solutions IT and with a broad range of stakeholders -within IT organization but also within Solutions Business division. You will also be responsible for the finance part of Solutions IT ensuring that the costs are kept under control based on the budget from different perspectives.

Duties and Responsbilities

• As Governance and Procedure Specialist you will support the development and maintenance of a robust governance framework for Solutions IT (SIT) organization – taking strategic direction and translating it into operational tasks, which you will then execute. Doing so, you will be creating standards, procedures, and templates to ensure consistent governance across all the Strategy & Governance activities
•  Ensuring that all the SIT procedures and processes are in place and in line with SIT strategy and coordination with SIT departments in any                  request/project
•  Governance around release management for all SIT applications in coordination with respective delivery teams
•  Ensuring that all the SIT procedures and processes are in place and in line with SIT strategy and coordination with SIT departments in any request/project
•  Governance around release management for all SIT applications in coordination with respective delivery teams
•  Take ownership of processes - creation, maintenance, development of processes / procedures for all SIT teams - related to deliveries, configurations, change requests, incident management, special projects, facilitation - all in coordination with SIT stakeholders
•  Vendor license management for all vendors having a contract with SIT in coordination with SIT service owners
•  Take ownership of general role/authorization structure of all SIT applications in coordination with service owners
•  Be contact point of change requests/enhancements in ServiceNow when it has an impact to all SIT teams
•  Bring relevant actions from the Solutions IT management group into the Global IT strategy. (e.g. inbound process)
•  Empowering the coordination between all the IT teams (Global IT – Solutions IT)
•  Project tracking and reporting: monitor project performance (progress, budget, resources, and risk) to report on the overall health of the project portfolio management.
•  Portfolio and process governance: Establish and maintain a simple and unified governance structure and ensure overview of and correlation betweencurrent processes related to project execution and resource utilization.
•  Monitor and control vendor license costs of all vendors having a contract with SIT
•  Control of project budget and coordinate with stakeholders (CAPEX, OPEX, others)
•  Control of any IT costs impacting budget of SIT
•  Any financial matter impacting Solutions IT finances.

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Tertiary Qualifications: 
Advantage

Computer Literacy:

• Intermediate, proficient in Excel, powerpoint, Word and Outlook.
•  Understanding of Microsoft Dynamics CRM system advantageous

Job-related Requirements:  

• Minimum of 1 years experience in a freight forwarding commercial environment.  Lions Phase 1 would be favoured for any internal applicants.

Electives:  

• Ability to build and maintain a healthy sales pipeline
• Good communication skills, ability to converse with senior Management
•  Presentation Skills

 Well groomed

Main Purpose of the Role:  

• The successful candidate is required to secure new business opportunities that are aligned with the organisation's preferred client profile and to achieve all gross profit targets as outlined in the Sales Contracts.

Duties & Responsibilities:  

• Manage and build a sustainable Sales Pipeline
• Manage All opportunities, Accounts and Productivity on Dynamics our prescribed  
• CRM system.   Manage an effecitive Diary
• Build strategic relationships at multiple levels within their client base
• Focus on Consultative selling to strengthen our position from a supply chain perspective.
• Focus on cross silo opportunities

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Main Purpose of the Role

• Responsible for managing the branches, agent, suppliers, and clients for the region.
• Aligning and executing the strategic deliverables of the region aligned with the overall objectives of the organization.
• All branches and agents within the region need to be measured, operate optimally, to ensure optimal delivery of our Service Catalogue to Clients.
• The General Manager is responsible for the completeness of revenue, for the financial performance, the gross profit, delivery of the Service Catalogue as promised to clients, client retention, supporting growth and new business for the region.
• Managing financial performance, operational excellence / efficiencies, and compliance within the region.

Basic Minimum Requirements

• Matric / Grade 12
• Bachelors Degree in Industrial Engineering
• Honours / Masters in Engineering (Advantageous)

Job related requirements

Minimum 8 years or more relevant logistics & supply chain management experience

• Experience in Supply Chain Optimization
• Industrial Engineering experience: > 8 years in the logistics Industry
• SIGMA experience: > 5 years in the Logistics Industry.
• Leadership experience in Project or Operations role: > 5 years with effective staff performance management & development
• WMS/ERP Systems Skills and experience: > 2 years operational experience, development experience will be advantageous
• TMS Systems Skills and experience: > 3 years
• Route Optimization: > 5 years in route planning and Optimization
• Project Management: > 5 years’ Experience
• BCM: > 5 years Experience
• Application Engineering (TMS System)
• Supply Chain and Network Optimization and Planning
• Supply Chain Management accreditation such as CSCP, SCOR-P, etc. (Benefit)
• Project Management accreditation such as Prince2 or PMP (Benefit)
• P&L Knowledge and Management

Advanced level of computer literacy in the below,

• Excel
• Microsoft Access
• SQL
• Microsoft Visio and Project
• SharePoint skill
• ERP Systems
• DATA ANALYSIS & MICROSOFT ACCESS (Basic)
• TMS (Transport Management System)
• PYTHON
• Simulation Modelling
• Power Apps
• Unendorsed license & own transport

Skills and Competencies

• Ability to travel around Gauteng, South Africa
• Excellent written & verbal communications skills
• Strong interpersonal skills & able to work in a collaborative & team-based environment;
• Aptitude to multi-task & employ effective problem solving abilities
• Detailed, Orientated and Analytical
• Ability to handle Pressure
• Excellent Client Engagement and Stakeholder Management
• Ability to engage and interact on Exec Level in the Organization
• General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles
• Applied negotiation skills
• Applied risk management skills
• Detail oriented, high work rate & quality of work

Duties and Responsibilities

• To manage the delivery of the organization’s objectives through communication, measurement and motivation of staff.
• To interface with shared functions ensuring continues cooperation and interactions with these functions.
• To manage and deliver on our Service Catalogue to clients.
• To manage cost and productivity within the region per branch or agent, ensuring that efficiency and effectiveness is the order of the day.
• To ensure compliance to internal and external controls and other KPI’s set at global and local level.
• To deliver on the bottom-line budget commitments per branch and for the entire region, enabling the business unit to meet budget.
• To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.
• Managing people’s performance and growth to create a sustainable business environment.
• Adherence to deadlines and schedules.
• Managing and controlling resources and risk management.
• Administrative duties relevant to the position.
• Interacting with customers at all levels – in person and telephonically.
• Maintain and enforcing existing system processes and controls with continuous improvement.
• Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.
• Actively managing daily operational performance to consistently achieve performance metric targets.
• Ensure all vehicles owned; leased; hired; rented or supplied from suppliers (including owner driver) must be fully roadworthy and compliant to all local legislation.
• Actively drive all initiatives being implemented within the company within the region per branch per agent.
• Ensure that every branch or agent is managing the branch fleet, maintenance of the branch fleet, condition of the branch fleet and fuel consumption of the branch fleet.
• Responsible for implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management Systems and requirements.
• To ensure that working processes are aligned to the approved quality management systems and all legal and commercial requirement.
• Oversee operational activities during peak times when at or visiting branches.
• Ensure that all branches or agents are using the financial tools provided to manage the branch or agency.
• Review and validate that forecasts for the region per branch or agent for the month and the year are accurate and justifiable.
• Actively manage the P&L costs for the region per branch, timeously and accurately, duly validating explanations received from branches or agents on variances.
• Accurately budget for the following financial year based on local knowledge and budgeting guidelines.
• Make quick and clear decisions while adapting to changing circumstances.
• Manage diverse teams of people from sales through operations while showing respect for views and contributions,building team spirit, and reconciling conflict.
• Grow teams and increase productivity through performance management.
• Define and measure performance goals and hold self and others accountable to achievement of goals.
• Skilled in public speaking and making presentations.
• Ability to sell and support the sales process.
• Problem solving techniques and process mapping tools to drive efficiencies and productivity.
• Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions.
• Identify talent and leverage skill sets of teams.
• Work independently, but within the boundaries prescribed by DSV policies and procedures.

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Main Purpose of The Role:

• Sell the services and solutions for the company.

Duties and Responsibilities:

• Maintain and grow a strong client base.
• Find new business opportunities 
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries
• Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge
• Adheres to any and all company policies and procedures

Minimum Requirements: (non-negotiable when screening)

• Minimum of 3 years’ experience in the logistics industry
• Sales achievements and skills attained within the industry
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable.
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel).
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability in giving presentations.

Essential Qualifications: 

• Matric / Grade 12
• Proven track record of successful Sales
• Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications: 

• Great written and Verbal communication skills
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
• Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns
• Computer packages (please specify whether essential or advantageous)
• Essential - Full MS Office Suite

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SUMMARY

• The role needs to ensure operations are managed in accordance with the DSV strategy and policies and procedures and to esnure the goals and initiatives are cascaded down through the PE operations and VWSA Client Site

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Planning and dispatching of loads, including allocating Drivers to relevant routes
• Vehicle and load tracking
• Managing the POD processing as well as Driver debriefing
• Monitoring fuel and Driver overtime costs as well as ensuring vehicles are maintained and serviced
• Ensuring Client's needs and expectations are consistently met within scope of the SLA
• Client Interaction and issue resolution to ensure Client Satisfaction
• Delivering on Client and internal requirements
• Coaching and mentoring of team to achieve Client objectives

QUALIFICATIONS  

• Logistics Warehouse Management or equivelant (advantage)

COMPUTER SKILLS 

• Intermediate MS Excel
• Transport Tracking systems exposure

EDUCATION AND/OR EXPERIENCE

• At least 3 years logistics experience, specifically focussed on Road Transportation and dealing with Superlink Linehauls and Milkruns
• Prior Team Leader experience
• Experience in planning and allocation of loads as well as followups and tracking
• Experience in capturing POD's and debriefing of Drivers
• Experience in monitoring costs and overtime
• Experience in Driver and Vehicle management
• Excellent communication and relationship building skills
• Ability to work under pressure and multi tasking
• Coaching and mentoring skills

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Main Purpose of The Role:

• The main role is to manage all the various moves globally (Air, Sea & Road) for a specific Oil & Gas Project in Africa, from the receiving all the way to close-out

Minimum Requirements:

• Minimum 10 years’ experience in FFW industry. 
• 3 years’ experience on CargoWise 1, or similar Customs program
• Knowledge of Forwarding, logistics and clearing processes.
• Africa experience and knowledge of the various documents is an advantage.

Qualifications: 

• Diploma/BCom an advantage

Computer packages

• Cargo Wise, C2C, MS Word, Excel, PowerPoint and Outlook.

Duties and Responsibilities:

• Ability to stand in for the various members of the CPT Project team
• Manage global shipments to complete the project.
• Ensure timely billing and cost recovery on each shipment and the entire project
• Reporting to internal and external clients
• Process orientated
• Familiarize with and manage the DSV Credit Risk Policy
• Identify possible risks and mitigate these within the project
• Timely dispatch of air freight & sea freight shipments to the clients in Angola
• Fulfil all document requirements

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Main Purpose of The Role:

To manage the Airfreight team, including the airfreight import and export operational processes / financial results / KPIs and client requirements and support from business as a whole.

Minimum Requirements:

• Minimum 5 years’ experience in Airfreight
• Min 5 years’ experience in freight forwarding.
• Must have knowledge of import air process and basic understanding of air export process
• Person must be organized and be able to manage a portfolio of clients / team of individuals
• Self-Motivated and deadline driven
• Able to work under pressure
• Communicate effectively with local colleagues and clients
• Team player with positive attitude
• Process Driven
• P&L Management Experience advantageous

Qualifications: 

• Qualification in Logistics or Supply Chain Management an added advantage 

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook
• Cargowise understanding and previous experience would be beneficial
• Strong Outlook understanding and competency

Duties and Responsibilities:

• Ability to manage clients, meet with them, discuss challenges on shipments and handle any client correspondence both telephonically, on email and in person.
• Liaising and pro-actively communicating with clients throughout the process.
• Ability to escalate where required to the relevant parties, and maintaining a good working relationship with all various teams and departments.
• Manage the Job Prof report daily
• Ensure we reach our vendor and debtors targets
• Global office communication
• Manage Intercompany Report
• Manage all required financial reporting applicable
• Manage credit notes
• Ensure the team is billing the correct rates as per client and internal requirements and QMS
• Manage all 3rd party contractors e.g. FSI / Guardforce etc
• Ensure department KPI’s are maintained
• Monitor the team’s performance and output
• Complete the team one on ones annually with feedback given
• Disciplinary action when required
• Monitoring of sick leave and annual leave
• Ensure all cargo are invoiced within the invoicing metric
• Monitor data quality
• Ensure all team members are trained and up to date with Dangerous Goods
• Ensure we share toolbox talks / monthly updates and information with the team and continuously train on Cargowise updates
• Ensure all team members are up to date with handling DG / express/ valuable cargo
• Ensure all team members are monitoring and managing consols, shipment tracking, ETAs etc
• Ensure all team members are completing the billings / rates checking correctly and within metric
• Monitor that AP invoices are imported and communicated with the rest of the team to remove duplicate costs
• Ensure team are updating all milestones throughout shipment lifecycle.
• Continue to drive profits / revenue on all shipments and clients.
• Complete all special reports for clients (support sales and CRM where required)
• Support with client visits / carrier meetings / vendor meetings where required.
• Manage revenue and think of new ways of creating increased revenue
• Manage all operational expenses e.g. telephone, stationery, ensure minimized paper and any other expenses
• Support sales and CRM
• Attend Implementation meetings and ensure accounts are allocated and signed on correctly within operations
• Support with external departments; landside / transport / DSV cold / customs / invoicing
• Continue to support with continuous improvement projects
• Support with interviews / SRFs and RTEs to align to the recruitment process
• Support the team to manage within committees on events / farewells/retirements etc.
• Support the team on escalations form clients / queries and reports to clients and escalate with product and origin.
• Escalate on ongoing issues
• Support the enforcement of company policies, Code of Conduct and values
• Support on all reports; unbooked / profit and loss / unbilled / transactional reports / dummy vendors / credit notes / WIPs / closing files / run offs etc

Electives:

• Commercial experience
• Extensive relationship with all major airline carriers and ground handlers in Cape Town
• Client orientated and commercially focused.
• Strong with operational processes.
• Able to lead a team and adaptable to change.
• Financially orientated.

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Job Related Requirements:

• Minimum of 2 years experience in Customs
• Grade 12 (Matric)
• Completed customs related courses

Computer Skills:

• Cargowise One (CW1)
• Excel (Intermediate) 

Duties and Responsibilities:

• Process CCD's across all modes (Import & Export)
• Understand and apply the Customs & Excise Act and respective Schedules
• Ensure communicated KPI's are met
• Ensure correct tariff classification processes are adhered to for all CCD's
• Ensure the process for applying rules of origin is adhered to for all CCD's
• Report on errors and areas of potential risk to managment
• Able to work overtime when required

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Main Purpose of the Role

• Freight Forwarding Imports Shipments. Processing shipments end to end form collection to delivery – excluding customs brokerage

Job Related Requirements

• Grade 12 certificate
• Minimum requirement will be for the individual to have 5 years freight forwarding experience
• Experience in Forwarding and Brokerage or end to end file processing for ocean imports

Electives

• Knowledge of Incoterms
• Knowledge and understanding of sea freight imports
• CW1 system experience
• Good Communication Skills
• Able to work with excel reports – basic to intermediate

Duties and Responsibilities

Imports

• Arrange booking of shipments with overseas office / agent
• Indent monitoring
• Registration of files and capturing of charges in CW1
• Tracking of shipments
• Following up and retrieving shipping documents after sailing from forwarder or carrier
• Following up on carrier invoices and ANF’s
• Arranging customs clearance as well as release from other government organisations where required
• Checking vendor invoices and raising queries as required.
• Delivery planning and status report updates (tracking)
• Communication with both customer and 3d parties
• Processing of invoices
• Sending document packs
• Customer site visits if required
• Completing and updating and milestones in CW1 including file closure
• Ensure all internal and external KPIs are met
• Work overtime as operational requirement