Human Accent stands tall as a premier Talent Search and Management Consultancy. We possess an unwavering focus on unlocking the true potential of the talent in your business. We are talent hunters guided by meticulous attention and innovative approaches. We specialise in the end to end management of the talent life cycle from talent acquisition, talent assessment and mapping, succession, development plans to talent analytics needed to measure real success.
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Key Responsibilities:
Practice Administration & Coordination
- Oversee the day-to-day operations of the practice, ensuring a well-organized and efficient workflow.
- Maintain accurate records, manage office correspondence, and support the medical team with administrative tasks.
- Handle compliance and regulatory requirements to ensure the practice meets industry standards.
Patient Experience & Front Desk Management
- Be the welcoming face of the practice—greet and assist patients professionally and warmly.
- Schedule appointments, manage bookings, and handle patient inquiries.
- Ensure patient comfort while maintaining high standards of customer service.
Financial & Inventory Management
- Process invoices, payments, and assist with payroll coordination.
- Manage petty cash, track expenses, and support budget oversight.
- Conduct stock-taking, order supplies, and ensure the availability of medical and skincare products.
Marketing, Sales & Social Media
- Promote treatments and retail products to enhance sales.
- Create and manage engaging content for social media, including product showcases, special offers, and educational videos.
- Assist with planning and executing promotional events and marketing campaigns.
Client Follow-Ups & Retention
- Conduct post-treatment follow-ups to ensure patient satisfaction.
- Maintain detailed records of patient interactions and feedback.
- Proactively engage with previous and potential clients to build strong relationships.
Team & Facility Management
- Oversee office maintenance, ensuring a clean, functional, and professional workspace.
- Coordinate with external service providers for IT support, building maintenance, and security.
- Support the medical team by optimizing scheduling and workflow efficiency.
What We’re Looking For:
Minimum Qualifications
- Diploma Administration, Office Management, Healthcare Administration, or a related field (NQF Level 5-7).
- Certificate in Medical Reception, Practice Management, or Billing Administration (advantageous but not mandatory).
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Key Responsibilities
- Develop, enhance, and maintain web applications using PHP, HTML, CSS, MySQL, AJAX, and Python.
- Lead and manage software development projects, ensuring timely delivery and alignment with business goals.
- Work within an Agile environment, coordinating sprints, stand-ups, and project planning sessions.
- Collaborate with teams to design and implement new features for internal and client-facing platforms.
- Optimize system performance, troubleshoot issues, and ensure seamless functionality.
- Maintain code quality and security standards, ensuring scalability and efficiency.
- Continuously improve development processes through Agile best practices and project tracking tools.
What We’re Looking For
- Minimum of 5 years’ experience in Full Stack Development.
- Strong proficiency in PHP, HTML, CSS, MySQL, AJAX, and Python.
- Experience in Agile Project Management, including sprint planning and backlog management.
- Familiarity with Scrum methodologies and tools like Jira or Trello.
- Experience with front-end and back-end development best practices.
- Ability to manage multiple development projects and ensure smooth execution.
- Familiarity with version control systems like Git.
- Strong problem-solving skills and the ability to work independently.
- Passion for technology, process improvement, and innovation.
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What’s in it for you?
- Great environment and family Culture
- Competitive Basic Salary
- Excellent Commission Structure – Earn generously based on the premium income you generate
- Exciting Incentives & Performance-Based Benefits – The better you perform, the bigger your rewards
- Generous travel Allowance – Because we know you’ll be out there making deals happen
- Laptop & Equipment Provided – So you can work efficiently from anywhere
- Full Administrative & IT Support from Head Office – Allowing you to focus on what you do best: growing your business
What will you be doing?
Sales & Business Development
- Promote sales, conversions, and rentals of container products to meet and exceed budget expectations.
- Prepare and submit quotations to existing and prospective clients.
- Identify potential new clients and develop market presence to secure new business opportunities.
- Build and maintain a strong pipeline of opportunities for current and future opportunities.
Customer Relationship Management
- Proactively engage with existing accounts to drive business growth.
- Expand the customer database through prospecting, networking, email marketing, and online resources.
- Ensure effective customer service and satisfaction.
Operations & Administration
- Perform administrative functions such as forecasting, reporting, database maintenance, and correspondence.
- Oversee day-to-day tracking of containers, credit applications, and relevant documentation.
- Ensure efficient coordination and implementation of depot maintenance and container repairs.
- Supervise and manage daily depot activities.
Team Leadership & Management
- Lead, direct, and manage branch staff to align with company strategies and objectives.
- Ensure smooth branch operations across sales, transport, or depot functions.
- Monitor and enhance staff performance to drive productivity and profitability.
Compliance & Reporting
- Ensure adherence to company policies, industry regulations, and operational standards.
- Provide regular reports on branch performance, sales achievements, and operational efficiency
How Is Performance Determined?
Sales Performance
- Number of deals (sales and rentals) closed.
- Growth in the rental fleet (number and types of units added).
- Effectiveness of prospecting and lead generation efforts.
Customer Engagement
- Number of visits to existing and potential customers (cold calls, meetings, follow-ups).
- Customer retention and satisfaction levels.
Operational Efficiency
- Accuracy in administrative tasks and reporting.
- Effectiveness of container tracking and depot management.
Team Management
- Staff performance and adherence to operational goals.
- Team development and productivity.
What Sets you Apart
- Industry Knowledge: Understanding of container manufacturing processes, including wall panel construction, floor framing, door assembly, and corner post installation.
- Sales and Negotiation: Strong & proven ability to drive sales and negotiate deals effectively.
- Market Analysis: Ability to analyse market trends and identify business opportunities.
- Customer Relationship Management (CRM): Proficiency in customer engagement strategies.
- Operational Management: Experience in logistics, inventory tracking, and depot operations.
- Leadership: Strong leadership and team management skills.
- Financial Acumen: Understanding of budgeting, cost control, and pricing strategies.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Strong analytical and conflict resolution abilities.
What you bring to the table
- Education: Bachelor’s degree in Business Administration, Sales, Marketing, Logistics, or a related field (preferred but not mandatory).
- Experience: 5+ years in sales, operations, or branch management roles, preferably within the container manufacturing or logistics industry.
- Industry Knowledge: Familiarity with container manufacturing processes and industry standards.
- Track Record: Demonstrated success in managing teams and driving sales growth.
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Key Performance Areas (Core, essential responsibilities – outputs of the position)
Key Responsibilities
Technology Strategy & Digital Transformation
- Develop and implement a technology roadmap aligned with Austell’s growth and commercial strategies.
- Drive digital transformation initiatives, including AI-driven analytics, automation, IoT, and blockchain applications for supply chain and operations.
- Oversee the integration of digital tools into sales, marketing, and medical affairs to enhance engagement with healthcare professionals and consumers.
Data Strategy, Data Warehousing & Governance
- Lead the development and management of enterprise data warehouses to centralize, structure, and analyse business-critical data across all divisions.
- Establish and implement data governance frameworks to ensure data integrity, security, compliance, and accessibility.
- Optimize data architecture and cloud-based storage solutions for scalable and efficient data processing.
- Drive AI and predictive analytics initiatives to enhance decision-making in commercial and supply chain operations.
- Ensure compliance with global data privacy regulations (POPIA and SAHPRA) and industry best practices.
Enterprise Systems, IT Infrastructure & Cybersecurity
- Oversee ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and cloud-based digital infrastructure to ensure operational efficiency and scalability.
- Strengthen cybersecurity frameworks to safeguard Austell’s data, intellectual property, and regulatory compliance.
- Implement cloud and hybrid IT solutions to drive agility and cost-effectiveness.
- Make strategic decisions on IT hardware investments, ensuring alignment with business needs, cost efficiency, and future scalability.
- Ensure business continuity and disaster recovery strategies are in place for all technology functions.
AI, Data & Business Intelligence
- Implement AI-powered business intelligence solutions to optimize decision-making and performance tracking.
- Drive data analytics and machine learning models to enhance predictive forecasting, sales effectiveness, and operational efficiency.
- Ensure cross-functional teams can access real-time data insights for improved business decision-making.
Leadership, Team Management & Development
- Build and lead a high-performing technology team across IT, digital transformation, data analytics, and AI.
- Manage and mentor technology teams, ensuring strong collaboration, efficiency, and technical excellence.
- Foster a culture of innovation, agility, and continuous learning within Austell.
- Collaborate with the executive team to align technology initiatives with business goals.
Minimum Requirements
Key Qualifications & Experience
Essential Requirements:
Education:
- Bachelor's or Master’s degree in Computer Science, Engineering, AI, Data Science, or a related field. An MBA is a plus.
Experience:
- Minimum 10+ years of leadership experience in technology, data management, and digital transformation, preferably in pharmaceuticals, healthcare, life sciences, or consumer health.
- Proven experience in managing teams, leading cross-functional technology initiatives, and driving innovation.
Expertise in:
- Enterprise Data Warehousing (EDW) and Data Governance Structures.
- AI, big data, and machine learning applications in business.
- ERP, CRM, and cloud-based digital infrastructure.
- Cybersecurity, data privacy, and regulatory compliance (POPIA and SAHPRA).
- IT hardware investment decisions and infrastructure management.
- Agile methodologies and digital transformation frameworks.
- Proven leadership in building and scaling tech teams in a dynamic, growth-focused organization.
Preferred Skills & Attributes:
- Visionary thinker with the ability to anticipate and leverage emerging technologies.
- Experience in scaling technology in multinational operations.
- Strong business acumen with a track record of aligning technology with commercial success.
- Knowledge of pharmaceutical and healthcare technology trends.
- Ability to collaborate with cross-functional teams and executive leadership.
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Main Purpose of Job
- The Personal Assistant (PA) to the Group CEO will provide high-level administrative, strategic, and operational support to the CEO, ensuring efficient management of their day-to-day responsibilities across multiple companies. The role requires exceptional organizational, communication, and problem-solving skills, with the ability to handle confidential information with discretion.
Key Performance Areas (Core, essential responsibilities – outputs of the position)
Key Responsibilities:
Executive Administrative Support
- Manage and optimize the CEO’s calendar, scheduling meetings across multiple companies.
- Screen and prioritize emails, calls, and correspondence on behalf of the CEO.
- Draft and proofread reports, presentations, and internal/external communications.
- Prepare meeting agendas, minutes, and action plans, ensuring follow-ups are completed.
- Act as a liaison between the CEO and internal/external stakeholders, including MDs, board members and clients.
- Organize board meetings, strategic offsites, and quarterly reviews.
Performance and Project Management Support
- Track and monitor Key Performance Indicators (KPIs) for all group companies.
- Oversee the progress of strategic projects, ensuring alignment with corporate objectives.
- Assist in financial tracking, including budgets, cash flow, and expense management.
- Manage cross-company initiatives, such as cost optimization, operational efficiency, and synergy projects.
Travel and Logistics Management
- Organize domestic and international travel arrangements, ensuring seamless logistics.
- Prepare detailed itineraries, including flight details, accommodations, and meeting schedules.
- Process and track travel expenses and reimbursements.
Communication and Confidentiality Management
- Handle confidential information related to business strategy, financials, and HR.
- Draft high-level correspondence for stakeholders, government entities, and partners.
- Maintain professional relationships with external stakeholders to support the CEO’s engagements.
Office and Resource Management
- Maintain digital and physical document management systems for easy reference.
- Implement and optimize productivity tools (e.g., project management software, communication platforms).
- Coordinate with HR, Finance, and Operations teams for administrative support.
Minimum Requirements
Qualifications and Experience Required:
Education:
- Bachelor’s degree in Business Administration, Management, Communications, or a related field.
- Additional certifications in Project Management (PMP, PRINCE2), Executive Assistant Training, or similar fields are preferred.
Experience:
- Minimum of 5 years experience as a Personal Assistant, Executive Assistant, or Chief of Staff supporting C-suite executives.
- Experience in a multi-company or group-level environment is highly desirable.
- Exposure to financial reporting, strategic planning, and project management is advantageous.
Key Skills and Competencies Required:
Technical and Professional Skills:
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Experience with calendar management tools (Google Calendar, Outlook).
- Familiarity with project management tools (Smartsheet).
- Knowledge of financial dashboards, and reporting tools (Power BI, Tableau).
- Strong written and verbal communication skills.
- Familiarity with business operations, financials, and corporate strategy.
Soft Skills and Personality Traits:
- High level of discretion and ability to handle confidential information.
- Exceptional organizational and multitasking skills, with the ability to prioritize effectively.
- Proactive problem solver with a high level of initiative.
- Strong emotional intelligence (EQ) to build relationships with senior leaders.
- Ability to remain calm under pressure and meet deadlines in a fast-paced environment.
- Strong negotiation and stakeholder management skills.
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Our well-established client in the pharmaceutical industry has a vacancy available for a Doctor Detail Representative in East Rand.
- Responsible for educating scripting doctors on specific products
- Displace the competitors using clinical evidence on the companies products
- Implement the marketing strategy on the brand
- Make appointments, and call timeously on the DR
- Increase our products' market shares
- Work closely with the sales counterpart to ensure stock availability
- Achieve 9 calls per day
- Daily appointment ratio of 75% or more
- Customer split (specialist and GP split)
- Responsible for Territory Management:
- Visit 90% of customers every cycle (6 weeks)
- Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s)
- Day trips cannot exceed 120km radius
Product knowledge:
- Regular updates on products
- Achieve 85%minimum on product assessments
- Continuous training on the companies products
Administration:
- Complete weekly planners, expenses, plan country trips
- Daily completion of calls with comments on repwise
- Other adhoc smart sheets and reports
- Analyse data on power BI and define plans per customer
Market Share:
- Script target achieved for each product
- Achieve strategy for the brand, Eg, Number 1 prescribed in its category
Minimum Requirements
Education:
- Bachelor’s degree within the medical field E.g., Biokinetics, Physiotherapy or other.
Experience:
Skills/Physical Competencies:
- Computer Literate
- Basic understanding of Microsoft Office
Behavioural Qualities:
- Able to work under pressure
- Strong-minded
- Deadline driven
- Self Disciplined
- Good Time Management skills
- Planning and Organising
- Good communication skills
- Good interpersonal skills
- Able to present a professional image
go to method of application »
Our well-established client in the pharmaceutical industry has a vacancy available for a Doctor Detail Representative in East Rand.
- Responsible for educating scripting doctors on specific products
- Displace the competitors using clinical evidence on the companies products
- Implement the marketing strategy on the brand
- Make appointments, and call timeously on the DR
- Increase our products' market shares
- Work closely with the sales counterpart to ensure stock availability
- Achieve 9 calls per day
- Daily appointment ratio of 75% or more
- Customer split (specialist and GP split)
- Responsible for Territory Management:
- Visit 90% of customers every cycle (6 weeks)
- Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s)
- Day trips cannot exceed 120km radius
Product knowledge:
- Regular updates on products
- Achieve 85%minimum on product assessments
- Continuous training on the companies products
Administration:
- Complete weekly planners, expenses, plan country trips
- Daily completion of calls with comments on repwise
- Other adhoc smart sheets and reports
- Analyse data on power BI and define plans per customer
Market Share:
- Script target achieved for each product
- Achieve strategy for the brand, Eg, Number 1 prescribed in its category
Minimum Requirements
Education:
- Bachelor’s degree within the medical field E.g., Biokinetics, Physiotherapy or other.
Experience:
Skills/Physical Competencies:
- Computer Literate
- Basic understanding of Microsoft Office
Behavioural Qualities:
- Able to work under pressure
- Strong-minded
- Deadline driven
- Self Disciplined
- Good Time Management skills
- Planning and Organising
- Good communication skills
- Good interpersonal skills
- Able to present a professional image
go to method of application »
Our well-established client in the pharmaceutical industry has a vacancy available for a Doctor Detail Representative in East Rand.
- Responsible for educating scripting doctors on specific products
- Displace the competitors using clinical evidence on the companies products
- Implement the marketing strategy on the brand
- Make appointments, and call timeously on the DR
- Increase our products' market shares
- Work closely with the sales counterpart to ensure stock availability
- Achieve 9 calls per day
- Daily appointment ratio of 75% or more
- Customer split (specialist and GP split)
- Responsible for Territory Management:
- Visit 90% of customers every cycle (6 weeks)
- Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s)
- Day trips cannot exceed 120km radius
Product knowledge:
- Regular updates on products
- Achieve 85%minimum on product assessments
- Continuous training on the companies products
Administration:
- Complete weekly planners, expenses, plan country trips
- Daily completion of calls with comments on repwise
- Other adhoc smart sheets and reports
- Analyse data on power BI and define plans per customer
Market Share:
- Script target achieved for each product
- Achieve strategy for the brand, Eg, Number 1 prescribed in its category
Minimum Requirements
Education:
- Bachelor’s degree within the medical field E.g., Biokinetics, Physiotherapy or other.
Experience:
Skills/Physical Competencies:
- Computer Literate
- Basic understanding of Microsoft Office
Behavioural Qualities:
- Able to work under pressure
- Strong-minded
- Deadline driven
- Self Disciplined
- Good Time Management skills
- Planning and Organising
- Good communication skills
- Good interpersonal skills
- Able to present a professional image
go to method of application »
Our well-established client in the pharmaceutical industry has a vacancy available for a Doctor Detail Representative in East Rand.
- Responsible for educating scripting doctors on specific products
- Displace the competitors using clinical evidence on the companies products
- Implement the marketing strategy on the brand
- Make appointments, and call timeously on the DR
- Increase our products' market shares
- Work closely with the sales counterpart to ensure stock availability
- Achieve 9 calls per day
- Daily appointment ratio of 75% or more
- Customer split (specialist and GP split)
- Responsible for Territory Management:
- Visit 90% of customers every cycle (6 weeks)
- Grade customers (80% of customers either (A most important Drs or B second most important or C additional Dr’s)
- Day trips cannot exceed 120km radius
Product knowledge:
- Regular updates on products
- Achieve 85%minimum on product assessments
- Continuous training on the companies products
Administration:
- Complete weekly planners, expenses, plan country trips
- Daily completion of calls with comments on repwise
- Other adhoc smart sheets and reports
- Analyse data on power BI and define plans per customer
Market Share:
- Script target achieved for each product
- Achieve strategy for the brand, Eg, Number 1 prescribed in its category
Minimum Requirements
Education:
- Bachelor’s degree within the medical field E.g., Biokinetics, Physiotherapy or other.
Experience:
Skills/Physical Competencies:
- Computer Literate
- Basic understanding of Microsoft Office
Behavioural Qualities:
- Able to work under pressure
- Strong-minded
- Deadline driven
- Self Disciplined
- Good Time Management skills
- Planning and Organising
- Good communication skills
- Good interpersonal skills
- Able to present a professional image
go to method of application »
Main Purpose of Job
- The Medical Aesthetics Representative is responsible for increasing the visibility and awareness of our company's aesthetics portfolio and maximizing sales growth. The role involves building strong relationships with healthcare professionals, including doctors and specialists. This role will be predominantly focused on the aesthetic space, but there will also be a component to the neurotoxin in neuroscience field.
Key Performance Areas (Core, essential responsibilities – outputs of the position)
Sales and Relationship Building:
- Develop and maintain relationships with healthcare professionals, primarily doctors and specialists.
- Continuously identify and build the customer base for both Aesthetics and Neurosciences
- Schedule and conduct regular visits to medical offices, hospitals, and clinics to promote Austell’s Aesthetic products.
- Implement the marketing strategy for the brand(s).
- Deliver and exceed monthly, quarterly & annual sales targets.
- Increase our products’ market shares within the current users and new users.
- Responsible for launching new products within the portfolio.
- Implement the marketing strategy for the brand(s).
Customer Support:
- Responsible for educating Aesthetic doctors on the product knowledge of our world class medical injectable portfolio.
- Responsible for support in the therapeutic side of neurotoxin which requires calling on Neurologists and other specialties responsible for therapeutic indications. (This may include visits to hospital, clinics and rehab centers)
- Provide ongoing support to doctors regarding Austell’s product range. This might include enquiries, product information, training, clinical trials etc.
- Build partnerships with healthcare professionals to help drive trust & loyalty.
Regulatory Compliance:
- Ensure all promotional activities comply with industry and regulatory policies and guidelines.
Education and Training:
- Conduct presentations and training sessions for healthcare professionals to educate them on the products, including features, benefits, and correct usage.
- Plan, arrange and drive training workshops to further expose more doctors and to create more awareness on the aesthetic portfolio.
Market Analysis:
- Stay informed about the latest healthcare trends, competitor products and potential opportunities.
Minimum Requirements
EDUCATION
- Bachelor’s degree in medical or a related field
EXPERIENCE.
- Proven experience in pharmaceutical, aesthetics sales or a similar role will be beneficial.
- Minimum of 2 years experience calling on Dermatologists and Aesthetic Dr's
- Familiarity with Business relationship management (BRM) and Customer relationship management (CRM) practices along with the ability to build productive business professional relationships
- Previous experience in the medical aesthetics (injectables) field is a big plus
- A good understanding of the existing neurotoxin and/or filler market is advantageous
- Excellent knowledge of the anatomy of the face
- Good track record of planning and managing injectable workshops with doctors
SKILLS/PHYSICAL COMPETENCIES
- CRM software experience will be beneficial.
- MS Word, PowerPoint, Excel & Outlook
Method of Application
Use the link(s) below to apply on company website.
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