Fresh Positions at Intercare Group South Africa

CRITICAL OUTPUTS

• Assess billing information and ensure correctness.
• Actively maintain stock management processes.
• Regularly maintain and review GOODX and SWITCH system set-up.
• Manage main receptionist staff members and rostering.
• Ensure maintenance of office equipment.
• Ensure that all accounts are properly followed up.
• Effective problem identification by utilizing the age analysis.
• Daily cash–up control and banking processes.
• Managing of all patient accounts and all functions relating to it.
• Responsible for managing the practice in the absence of the practice manager.

REQUIREMENTS

• Minimum qualification: Grade 12
• A degree or diploma will be advantageous
• 2-3 Years' experience within office administration environment
• Previous experience within the healthcare industry advantageous
• GoodX system experience will be advantageous
• Computer proficiency essential
• MS Office 365 experience will be advantageous

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CRITICAL OUTPUTS

• Assess patients' psychosocial needs and provide emotional support.
• Advocate for patient rights and coordinate resources for optimal recovery.
• Act as a liaison between patients, families, and healthcare teams to ensure clear communication.
• Develop individualized discharge plans, including home care and community resource coordination.
• Provide counselling and education on coping strategies, healthcare options, and lifestyle adjustments.
• Work collaboratively with interdisciplinary teams to implement holistic care plans.
• Address urgent psychosocial concerns such as financial hardship, housing insecurity, and mental health crises.
• Maintain accurate patient records and ensure compliance with healthcare regulations.

REQUIREMENTS

• Education: Bachelor of Social Work (BSW) degree & SACSSP registration.
• Experience: 3–5 years as a Social Worker, preferably in healthcare or physical rehabilitation.

Other:

• Code 8 driver’s license and own reliable transport.
• Ability to work in a pressurized environment with on-call and overtime requirements.
• Strong interpersonal, communication, and ethical decision-making skills.
• Experience in interdisciplinary collaboration.