Fresh Positions at Onecart

Core Activities & Accountabilities

 Manage & Monitor Business Transactions

• Deliver on business financial performance by minimizing risk and improving shareholder value.
• Monitor and reconcile card transactions.
• Investigate and report suspected fraud and financial irregularities.
• Verify payments, refunds, and identify trends in fraudulent activity.
• Collect and analyse financial data to assess potential gains/losses in projects or operations.

 Analyse Business Processes

• Evaluate existing processes to identify inefficiencies or risks.
• Recommend and implement process improvements.
• Document business processes and requirements.
• Automate repetitive or manual business tasks.

 Business Risk Analysis

• Use data analytics to identify and assess business risks.
• Monitor internal/external data that could affect business decisions.
• Develop reports, dashboards, summaries, and presentations for leadership.
• Investigate economic/financial trends that may present risks or opportunities.
• Stay up-to-date with IT and process advancements.
• Train staff on financial risk management.
• Develop and monitor improvement projects.
• Collaborate with teams to resolve risk-related issues.

 Financial & Risk Reporting

• Prepare financial and risk performance reports for Massmart and internal stakeholders.
• Create and distribute dashboards and risk reports.
• Automate reports and dashboards where possible.
• Contribute to monthly finance reporting and insights.
• Collaborate with finance for accurate risk reporting.

 Self-Management & Team Collaboration

• Maintain a positive attitude and professional work ethic.
• Drive your own skills development and career growth.
• Manage your workload effectively and meet deliverables.
• Work closely with team members and support collective goals.
• Uphold company values and policies.
• Report suspected fraud through proper channels.

 General Reporting & Planning

• Daily, weekly, monthly, and annual reporting.
• Analyse business results and recommend systems/process improvements.

 Significant Dimensions

(Quantitative impact details to be provided based on internal metrics – e.g. budgets, volume of transactions, etc.)

 Job Specifications

Minimum Requirements:

• BCom in Finance or relevant business qualification.
• 3–5 years’ experience in Business or Financial Analysis.
• Strong experience in reporting, presenting, and leading successful projects.
• CA(SA) or CIMA qualification is a strong advantage.

go to method of application »

Job Description :

• As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
• You should demonstrate excellent communication skills and strive to exceed customer expectations.
• Personal concierge shoppers are required to remain in-store during working hours.
• To be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer

Duties and Responsibilities :

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Supporting customers by fulfilling placed orders and making payments in person.
• Responding promptly and effectively to customers' complaints and requests.
• Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
• Reporting customer issues, supply shortages, and inferior products to Management immediately.
• Engaging with customers and ensuring any special instructions given by the customer are followed.
• Ensuring that orders are accurately selected, scanned, and packed.
• Assisting with order collection, packaging, loading, and payment, where required.
• Keeping track of product offerings and availability.
• Collaborating with store departments to ensure efficient service delivery.
• Consistently manage own priorities to achieve all deliverables.
• Follow any lawful and reasonable instructions from your supervisor.
• Act as part of the team and always assist other members of the team in achieving common goals.
• Consistently live and be an example of the Company's values

Job Requirements:

• Matric 
• Must be based in the area or closer 
• Must be Fluent in English 
• Must be able to type in full sentences 
   

go to method of application »

Job Description :

• As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries.
• You should demonstrate excellent communication skills and strive to exceed customer expectations.
• Personal concierge shoppers are required to remain in-store during working hours.
• To be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer

Duties and Responsibilities :

• Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
• Supporting customers by fulfilling placed orders and making payments in person.
• Responding promptly and effectively to customers' complaints and requests.
• Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
• Reporting customer issues, supply shortages, and inferior products to Management immediately.
• Engaging with customers and ensuring any special instructions given by the customer are followed.
• Ensuring that orders are accurately selected, scanned, and packed.
• Assisting with order collection, packaging, loading, and payment, where required.
• Keeping track of product offerings and availability.
• Collaborating with store departments to ensure efficient service delivery.
• Consistently manage own priorities to achieve all deliverables.
• Follow any lawful and reasonable instructions from your supervisor.
• Act as part of the team and always assist other members of the team in achieving common goals.
• Consistently live and be an example of the Company's values

Job Requirements:

• Matric 
• Must be based in the area or closer 
• Must be Fluent in English 
• Must be able to type in full sentences