Fresh Roles at Sun International

Job Purpose

• Responsible to monitor the gaming floor and operation to ensure gaming and procedural compliance and protection of Company assets, staff and guests, in accordance with company standards and gaming regulations.

Key Performance Areas

Surveillance Monitoring

• Monitor all Gaming procedures on the gaming floor against the relevant functions.
• Complete target reports / punter scans on all gaming areas as per unit specific schedule
• Conduct system checks, alarm conditions and interfaces
• Record and report on faulty equipment
• Issue and check playing cards, where required and other gaming related equipment as per SOP
• Identifie, monitor and action significant events actioned as per SOP: punter scanning, jackpot verification, table activity, etc.
• Monitor all non-gaming procedures against the relevant function
• Proactively monitor high risk areas and emergency response as per set out procedures
• Review all video footage and other documentation/ reports relating to incidents, queries and variances
• Investigate all variances reported to the Surveillance Department

Reporting & Administration

• Report or escalate findings of the review and investigations
• Record and retain evidence to be used for further processes according to standards
• Report all incidents and significant events to the relevant Stakeholders.
• Prioritize reports according to the severity of the incident.
• Capture relevant data on the EOB
• Compile comprehensive reports where required

Job Requirements

Education

• Grade 12 or equivalent national qualification in gaming operations

Experience

• 1 year experience in a gaming/financial auditing/law enforcement (e.g. SAPS, Security, Defense Force, etc.) environment an advantage
• Experience using surveillance/equipment an advantage

Core & Personal Behavioral Competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Analytical skills
• Handling conflict
• Checking
• Attention to detail
• Following Instructions
• Emotional resilience
• Honesty & Integrity
• Ability to deal with highly confidential information

Technical/Proficiency Competencies

• English verbal communication skills
• Rapid tracking and review of visual information
• Use surveillance equipment - chip handling, chipping machines, shuffling machines
• Betting procedures
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills
• Prolonged attention span

go to method of application »

Job Purpose

• Responsible to maintain electronic Surveillance and Security Systems in accordance with company standards and gaming regulations.

Key Performance Areas

Duties and responsibilities include:

Surveillance System Installation & Maintenance

• Install surveillance system and equipment layouts
• Maintain CCTV equipment 
• Identify, troubleshoot and rectify causes of faults
• Install and test CCTV components
• Plan and implement CCTV related installations/ moves for other gaming departments
• Liaise with legislative authorities and ensure sign off as required (Application process)

Inventory Control

• Plan and order stock 
• Receive stock
• Store and secure stock
• Tidy stock room
• Document stock movement and capture into the system
• Implement a standardized process for receipt handling, storage, dispatch and disposal of surveillance system components / inventory
• Identify potential and alternative suppliers of equipment to create alternative cost saving solutions; and escalate relevant solutions to management
• Maintain communication channels with suppliers to ensure they are aware of SI standards and procedures
• Purchase and maintain par stock levels as per business requirements and as per budget (stock on hand and obsolete stock)
• Maintain stores environment in a neat and orderly manner
• Capture and ensure data are updated in the system
• Conduct stock control and audits on a monthly basis according to standards and procedures
• Identify and escalate any anomalies or variances to management

Job Requirements

Education

• Technical Certificate / Diploma – N4 / T2 minimum   
• Certifications/Accreditation/Registration/Licenses  
• Meet the requirements for a gaming key license
• PSIRA C registration 

Experience

• 2 Years in a CCTV / IT environment preferred

Work conditions and special requirements

• No previous criminal record (not including traffic related offences)
• Ability to work shifts that meet operational requirements
• Ability to work at heights and in confined spaces
• Ability to utilize specialized tools and machinery e.g. cherry picker

Skills and Knowledge

Core & Personal Competencies

• Problem Solving
• Collecting Information (listening; asking questions)
• Analytical skills
• Checking
• Attention to detail
• Following Instructions   

Technical Competencies

• English verbal communication skills
• Surveillance Systems & equipment installations
• Surveillance Systems & equipment evaluations and repair
• Compliance procedures and regulations
• Basic procurement processes
• Basic computer skills
• Stock control procedures