Key Performance Areas:
Project Implementation:
- Manage all aspects of direct service delivery programme implementation at health facility and community level, ensuring quality service delivery to clients.
- Manage the use of client management tools (pediatric support groups, OVC comprehensive case management, bidirectional referrals)
- Manage integration of case finding r services into the health facilities and community activities and support bi-directional linkages between both platforms. Build and maintain strong relationships with health facility staff and key implementing partners working in the health facilities and the community, to maximise retention in care and adherence to treatment.
- Develop and implement district management workplan.
- Manage performance (line management) of frontline staff including work schedules and leave. Liaise with HR to address site-level human resource issues.
- Mentor frontline staff on OVC Case Management processes and peer-led processes to identify, refer, and retain children living with HIV in line with targets at each health facility, including provision of supportive supervision at site level for programming and M&E.
- Develop/contribute to project and internal workplans, reports, and other deliverables. Provide input into budget development and support monitoring of project expenditure.
- Manage project tools and resources as site level.
Performance Monitoring and Improvement:
- Conduct on-site supervision and monitoring activities and monthly quality improvement and performance monitoring meetings at site level.
- Monitor monthly facility and community-level data, compile and assess areas for quality/service improvement. With DCoP and support from m2m CHAMP managers, develop and implement subdistrict improvement plans, roll-out interventions to promote continued service integration, quality and effectiveness (where needed).
- Liaise with SI team to assess site performance and implement joint interventions as required.
Training and Capacity Building:
- Develop training and capacity building plans based on project needs and workplan.
- Conduct capacity building of site staff in paediatric adherence education and USAID OVC Comprehensive Case Management processes/tools
- Contribute to/facilitate pre- service trainings.
- Develop training reports and maintain training records.
- Monitor and assess impact of training and capacity building efforts, in coordination with M&E
Stakeholder Engagement:
- Represent m2m in district coordinating forums.
- Manage strategic relationships with provincial and district departments and other implementing partners/stakeholders, in tandem with DCOP.
- Coordinate and support site visits from the prime partner and/or donor
Job Requirements
Competencies:
- Ability to lead and motivate staff and teams.
- Strong presentation and facilitation skills
- Ability to work well under pressure, manage multiple tasks and meet tight/competing deadlines independently with sound decision making.
- Self-starter, team player and results-oriented
- Excellent communication and writing skills.
- Cultural sensitivity and ability to effectively engage participants of different cultures and backgrounds.
- Computer literacy (MS Office suite)
- Fluent in English and local language
- Valid driver’s license
Qualifications and Experience:
- Degree or equivalent experience in health, social sciences or related field
- Approximately five years’ field experience in community public health work with a focus on HIV/AIDS programming, with at least two years in a supervisory or capacity development role
- Strong technical knowledge of paediatric HIV and adherence /disclosure
- Experience building and maintaining relationships and partnerships with key stakeholders.
- Experience working with PEPFAR, USAID, DOH, DSD, and DBE
- Experience in drafting workplans, reports, and other SI/programme deliverables
- Experience coordinating health related programming in resource limited settings.
- Experience in quality assurance and quality improvement
- Experience in coordinating, updating, and delivering/facilitating training for site-level staff.
- Experience in on-site capacity development and/or supervision using programmatic tools.
- Experience working within provincial and district health systems in Mpumalanga Province, experience with lay health care workers and peer educators preferred.
- Familiarity with project management approach including workplan and basic human resource management.
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Job Description
The Data Capturer will support the M&E Coordinator in meeting all the monitoring and evaluation requirements of the CHAMP programme. This position will be involved in the implementation of monitoring and evaluation activities at site and community level through the accurate and timely capturing of programme data. The Data Capturer will report to the SI Manager and will be based in Mpumalanga - Ermelo, South Africa.
Key Performance Areas:
Data Capturing:
- Ensure receipt of all daily and other reporting forms from sites /community and capture on CBIMS (100%)
- Documenting of number of forms/files received on all reporting platforms (100%
- Participate in data analysis and drafting of related reports and/or presentations (100%)
Data Quality:
- Ensure complete and accurate data entry and follow up where there are missing data reporting forms, implement data quality controls into CBIMS or any other project database (100%)
- Run data quality checks and data audits at random (100%)
- Review and conduct first level data cleaning before data entry and communicate discrepancies to Data Quality Assistant (50%.
- Conduct audit and record on all projects data captured (50%).
Training and Development:
- Identify key areas of development of Family Mentors in line with data submitted (100%.
- Document key areas of development from the data submitted (100%).
Administration and Support:
- Assist with other duties as assigned by line or any other senior manager (100%)
- Maintain filing system to ensure secure and organized storage of site reporting forms and M&E documents (100%)
Job Requirements
Competencies required:
- Minimum of 1 year data capturing experience
- Basic administrative and computer skills (MS Office, Outlook, PowerPoint, Word, Excel)
- Statistical software experience I.e. MS Access and Excel
- Basic filing experience
- Fluency in English and another official South African Language
- High level of accuracy and attention to detail
- Possess good analytical and interpersonal skills.
- Ability and willingness to meet reporting deadlines.
- Ability to work independently, under pressure and have sensible judgment.
Qualification:
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Job Description
The CHAMP project, led by m2m with support from consortium partners Grassroot Soccer and Zoe-Life, will utilize interventions from USAID’s structured intervention bank as well as m2m’s proven peer mentor model and innovative hybrid implementation approaches to contribute to the improvement of the well-being of vulnerable children, adolescents, and caregivers through comprehensive and coordinated evidence-based interventions that strengthen in three districts with high HIV prevalence and
This role will focus on coordination, monitoring performance and ensuring high quality delivery of group and home-based services for beneficiaries in an assigned subdistrict.
The candidate will bring enthusiasm, excellent attention to detail and interpersonal skills, proactivity, and a high level of commitment and confidence in working in a community setting and with adolescents and vulnerable families. The position(s) will report to the DREAMS Coordinator and have close communication with Senior Managers, Regional Coordinators, and other key CHAMP consortium staff.
Key Performance Areas:
District/Site Management:
- Manage and help drive optimal performance of DREAMS frontline and Lead Facilitators in assigned district, including coordination of work schedules, leave for all site staff, and performance appraisals.
- Liaise with Project manager/HR officer to address site-level human resource issues.
- Facilitate and evaluate individual performance and training needs.
- Oversee development of weekly performance tracking, monthly reports and ensure quality reporting to project leadership contributing to donor deliverables.
Implementation of DREAMS parenting programme:
- Assist with oversight and capacity building of site-level staff within specific Districts/sub districts- with aim to achieve high coverage of evidence- based curriculum delivered by DREAMS frontline /Lead Facilitators (in assigned district)
- Manage effective project implementation at community/subdistrict level, ensuring quality service delivery to clients in line with m2m’s/USAID’s standards and practices.
Conduct supportive supervision at site level.
- In conjunction with Project Manager develop and implement regional site management workplans
- In conjunction with Linkage Officers build and maintain strong relationships with Social Development/Health facility staff and other implementing partners working in health facilities and the community, coordinating project implementation with other partners and identifying gaps and opportunities for project to contribute to improved health and wellbeing of orphaned and vulnerable children (OVC).
- Participate in conducting weekly, monthly, quarterly feedback sessions with site staff and make recommendations for scaling up or replication of good practices across project sites.
Project Coordination and Representation:
- Represent project in District/sub districts (and Provincial, as required) fora including managing strategic relationships with key stakeholders at health facility and community level. Liaise with Department of Social/ Health and partners at district/sub district level to support and improve CHAMP project activities.
- Conduct joint work planning with DREAMS team, Project Manager, Community Service & Linkages Manager, and Linkage Officers to support coordination, sharing of learnings and best practices, and analysis of project performance to advance project strategy in line with PEPFAR/USAID priorities.
Performance Monitoring and Improvement
- Conduct site-level supervision and monitoring activities and hold weekly/monthly quality improvement and performance monitoring meetings at site level.
- Coordinate with consortium and external stakeholders to ensure targets for recruitment, service delivery, and appropriate graduation are met.
- Supervise implementation and assist with data collection, timely reporting, interpretation and analysis.
- Liaise with site level data capturers and other internal partners on report production as requested and routine reporting for donors.
- Work closely with CHAMP leadership to develop and implement geo-location improvement plans, roll-out interventions to promote continued service integration, quality and effectiveness (where needed)
- Conduct on-site capacity building of and contribute to/facilitate trainings.
- Participate in project management team meetings and quarterly reviews, reflecting on programme performance and make recommendations for improvement.
- Work closely with senior managers address human resource issues.
- Perform other duties as assigned by the project leadership.
Job Requirements
Competencies:
- Strong interpersonal, oral/written communication, mentoring, and team building skills.
- Ability to manage time and competing demands to meet deadlines and ensure quality standards are met.
- Ability to work independently and creatively problem solve -but consult appropriately with other managers/partners and work with diverse team members.
- Experience in building and maintaining partnerships with multisectoral stakeholders.
- Understanding of M&E and how to use data trends for improving quality implementation.
- Computer literacy (MS Office, Word, Excel, and PowerPoint)
- Excellent time management
- Fluency in English and SiSwati, or IsiZulu, or IsiNdebele essential
- Possession of valid driver’s license
- Passion for m2m’s work and mandate to serve children, adolescents, and their families.
- Willingness to travel frequently to manage implementation of field-level activities.
Qualifications and Experience:
- Diploma or certificate in social work, health, or relevant field
- Minimum of five (5) years’ experience in community /public health work, with at least two years’ experience in a supervisory role for NGO setting
- USG/PEPFAR/USAID experience and preferred.
- Experience in project management and administration
- Demonstrated knowledge of HIV and health programming in province and Nkangala District
- Working knowledge of local government partners (i.e. Departments of Health/Social Development in Mpumalanga Province)
- Experience in conducting supervision with lay health/community /paraprofessional workers.
- Experience with using programmatic data for performance monitoring and improvement.
- Experience with writing quality workplans and reports
- Driver’s license required – to support project-related travel across the assigned district.
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