Hospitality Job Vacancies at Empact Group

Purpose of the role:

The incumbent will be responsible to manage assigned unit in accordance with sector strategy, contract specifications and statutory Regulations as well as ensure overall efficient and effective management of the unit to provide a great quality Foodservice. To develop and plan menus, establish recipes and food purchase specifications, coordinate, execute, supervise and evaluate all the food production activities of a fast-paced operation. The incumbent needs to be flexible in terms of hours worked.

Education and Experience:

• Relevant Tertiary qualification in hospitality or the relevant experience in the industry
• At least 3-5 years’ experience in the same or similar position
• Senior Management experience within the catering sector would be advantageous
• Strong financial acumen
• Experience in highly commercial and sensitive markets
• Experience of working within budget guidelines to deliver results
• Experience in costing, budgets, forecasts and invoicing is advantageous
• Proven experience in managing successful teams in a unionised environment

Key Areas of Responsibility:

• Manage daily operational issues relevant to the business
• Manage diverse team
• To ensure that the facility adheres to all requirements in line with statutory Health, Safety and Environmental policies
• Manage the catering service facility optimally in order to surpass client and customer expectations
• Attend all relevant meetings with client and management team and ensure communication to relevant parties
• Ensure staff is adequately trained and adhere to Empact and client processes and procedures
• Manage and monitor service level agreements and continuously strive to improve service offering

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The Main Purpose of the job

 The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

  Education and Experience required:

•  Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex foodservice operations experience is highly desirable.
• Hospital experience advantage
• Strong knowledge of HSE is advantegeous
• Special diets knowledge is compulsory

 Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.
• HSE knowledge

 Key areas of responsibility:

• Assist with managing daily operations of the assigned unit.
• Assist with implementation of the production process.
• Assist with managing food/labour costs
• Overall understanding of HACCP.
• To develop and plan menus
• Kitchen brigade management
• Assist in the management of the strategic and day to day operations of the operation

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Job Summary:

• We are seeking a friendly, energetic, and customer-focused Front of House Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests and ensuring the smooth running of our front of house operations.

Key Responsibilities:

•  Greeting and welcoming guests in a friendly and professional manner
•  Taking and processing customer orders accurately and efficiently
•  Handling customer inquiries and resolving any issues in a timely manner
•  Maintaining a clean and organized front of house area
•  Assisting with food and beverage preparation as needed
•  Working collaboratively with kitchen and serving staff to ensure a seamless dining experience for guests
•  Adhering to all health and safety regulations and ensuring compliance with company policies
•  Cash handling and processing payments accurately
•  Assisting with inventory management and stock control

Qualifications:

•  Previous experience in a customer service or hospitality role
•  Excellent communication and interpersonal skills
•  Ability to work well under pressure and in a fast-paced environment
•  Strong attention to detail and organizational skills
•  Ability to multitask and prioritize tasks effectively
•  A positive attitude and willingness to go above and beyond for customer satisfaction

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Main Purpose of the job: 

•  The successful applicant will be responsible to ensure that the quality of Pest Prevention and standards of productivity as set by the Company are achieved within the financial budget, client satisfaction/ business retention whilst upholding the company policies and procedures. 

Desirable Education and experience: 

• Matric
• Department of Agriculture P Qualification
• Fumigation (Commodities) and Bee removal would be an added advantage
• Minimum Two (2) years of Supervisory / Management experience in the Pest Control service industry is essential
• Exposure to Industrial Relations
• HACCP Experience
• Strong technical skills and industry knowledge will be an advantage
• Driver’s License

Knowledge, Skills, and Competencies: 

• Good numeric and administrative skills
• Good planning, leading, negotiation, and organizational skills
• Good interpersonal skills
• Well-groomed
• Proactive and takes initiative
• Excellent people management skills
• Computer literate (MS Office)
• Ability to work flexible hours as required

Key areas of responsibility: 

• Adequate control of all the vehicle information concerning the vehicles which the respective Regional Manager is
• responsible for to ensure those vehicles are operating cost-effectively.
• To ensure that all vehicles carry the prescribed range of preparations and equipment to complete the day's work.
• To ensure that all preparations are maintained and used correctly, and rotation of stock is practiced i.e. use of oldest stock first
• Conducting Site Audits
• To carry out regular inspections at all sites and review and analyze complaints received.
• To attend regular meetings with major clients.
• Continually look for ways of improving client contact and promote the Company’s full range of non-recurring business (specials) also to sell the Company’s full range of services.
• Ensure adequate control of overall equipment, including cellular phones, by fixed asset policies and procedures.
• To check that all work is programmed and executed as per the work schedule.
• To ensure that all worksheets and Service Reports and necessary administration documents are completed as per the company requirements and filed accordingly.

go to method of application »

Main Purpose of the job

The Successful applicant will be responsible for all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.

Desirable Education and experience:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
• Minimum 3 Years of experience of progressive/kitchen management is compulsory.
• Experience working within budget guidelines to deliver results is compulsory.
• High Volume, complex food service operations experience is highly desirable.

Knowledge, Skills, and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining.
• Knowledge of South African and industry-specific laws.
• Customer Service Skills.
• Management Skills.
• Communication Skills.
• Exceptional Functions Skills.
• Ability to balance the budget and save on soft costs.
• Computer literate.

Key areas of responsibility:

• Managing daily operations of the assigned unit.
• Implementation of the production process.
• Managing food/labour costs
• Overall understanding of HACCP.