Our purpose is to be the leading real estate services provider and the preferred place of employment for our industry’s professionals. This purpose promotes constant innovation and service excellence, whilst providing end-to-end real estate solutions to our valued clients. Our mission is to build a high-performance, respectful and dynamic culture that enab...
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Job Description
POSITION PURPOSE
- Responsible for the management of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.
- Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective operations management of Centre and facilities.
Centre Management
- Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attends meetings / functions related to successful operation of Centre i.e. SAPOA, CJP etc.
- Assists with a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigates/initiates proposals for refurbishments
- Maintains a hands-on control of projects in hand
- Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade
Client Reporting
- Provides accurate information to client according to agreed format timeously
- Analyses of monthly income /expenses and variance reporting
- Monitors turnover rentals
- Monitors of all municipal recoveries (and general recoveries) on a monthly basis
Planning and Budgeting
- Prepares and completes budgets as required each year
- Completes of forecasts timeously as required
- Reviews market rentals quarterly and ensure best possible rate achieved and maintained as per agreed mandates
- Assists in formulation of business plans for the unit
- 5 Year budget – preparation and control or as required by the client
- Quarterly review and monitoring results or as required by the client
Quarterly Expenditure / Analysis
- Sets and motivates Capex /TI philosophy per building in consultation with client
- Recommend TI standard specification
- Recommend Capex requirements
- Ensures we conform to Capex philosophy and procedures
- Estimates new operating costs
- Ensures recovery of operational and utility costs in accordance with Lease terms
Debtors and Creditors Management
- Undertakes monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and recommend legal action
Credit Control. Responsible for Management:
- Arrears
- Legal action / liaising with attorneys / management as required
- Motivate Write-offs to senior management / client
Parking Management
- Attends monthly / ad hoc interaction meetings all parkades where applicable
- In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parkades
Tenant Relations
- Deals with correspondence / interaction with tenants as required
- Ensures that leases are timeously renewed and all vacant space is let and in a presentable state
New Tenants
- Determines and recommends letting mandates (i.e. rental levels, installation cost etc.) for approval
- Undertake lease negotiation and maintenance of tenant relationships
- Controls new leases and record of same
Controls / oversees new installations (through technical / operations manager where appropriate) including:
- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise
Existing Tenants
- Renews Lease Agreements in accordance to mandate
- Tenant liaison and public relations
- Controls/arranges centre promotions through merchant’s association/s or promotion committee/s or marketing funds
- Regular assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
- Monitor and compile foot traffic reports
Expense Control
- Checks and authorises payment of accounts
- Authorises cleaning, consumables, electrical and general maintenance orders
- Controls wage and salary allocation
- Controls municipal payments and recoveries there against
- Ensures cost effectiveness and performance of contractors
Financial Management
- Monthly financial statements
- Monthly management reports
- Accurate budgeting and reporting
Operating costs
- Calculates operating costs for charge-out to tenants
- Ensures recoveries as appropriate
- Tenant mix i.e. what business should be established / recommended
- Networking with tenants, public, external organizations
- Issues tender documents
Expense control
- Checks and approves payment of accounts
- Controls cleaning, consumables, electrical and general maintenance
- Controls municipal payments and recoveries there against
- Ensures effective performance of contractors
Customer liaison
- New Tenants
- Lease negotiation
- Maintenance of tenant relationships
Public relations
- Establishes and maintains sound public relations
- Attracts people to the Centre
- Control of Advertising Materials
- Motivates and assists tenants to improve their services
Assumes responsibility for the effective repairs and maintenance of the Centre.
Asset Management
- Controls/schedules/implements regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attends site meetings with contractors in respect of maintenance/expansion of projects
- Monitors progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaises with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
Maintenance
- General Maintenance of Buildings and premises
- All electrical, electronic, mechanical and air conditioning equipment
- Complies with the OHS act and all other statutory requirements
Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
Occupational health and safety
- The development of security action plans, systems and directives
- The management of security guards on shift
- The establishment and maintenance of an emergency preparedness programme
- The training of Maintenance and Security personnel in Occupation and Health Safety
- Report security incidents to our management
Assumes responsibility for ensuring professional business relations with tenants, suppliers, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts
- Ensures effective coordination of external services with Company operations
- Obtains and conveys information as appropriate
- Promotes goodwill and a positive image of the Company
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement
- Assigns and coordinates personnel. Directs daily operations
- Identifies, develops, and implements training programs as appropriate
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained
- Completes special projects as assigned
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed
- Senior Management is appropriately informed of area activities and of any significant problems
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided
- Company facilities are well maintained and secure and meet the needs of the Company
- Centre operations are efficiently and cost effectively administered
- Current and future Centre needs are well planned and budgets are established and maintained
- Effective business relations exist with vendors, contractors, and trade professionals
QUALIFICATIONS
EDUCATION/CERTIFICATION:
- Matric
- Additional related maintenance and Centre management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of Centre management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
SKILLS/ABILITIES
- Excellent leadership abilities
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Able to use all related maintenance equipment and computer applications
go to method of application »
Job Description
POSITION PURPOSE
- Responsible for the management of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.
- Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Develops and implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective operations management of Centre and facilities.
Centre Management
- Keeps abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attends meetings / functions related to successful operation of Centre i.e. SAPOA, CJP etc.
- Assists with a five-year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigates/initiates proposals for refurbishments
- Maintains a hands-on control of projects in hand
- Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade
Client Reporting
- Provides accurate information to client according to agreed format timeously
- Analyses of monthly income /expenses and variance reporting
- Monitors turnover rentals
- Monitors of all municipal recoveries (and general recoveries) on a monthly basis
Planning and Budgeting
- Prepares and completes budgets as required each year
- Completes of forecasts timeously as required
- Reviews market rentals quarterly and ensure best possible rate achieved and maintained as per agreed mandates
- Assists in formulation of business plans for the unit
- 5 Year budget – preparation and control or as required by the client
- Quarterly review and monitoring results or as required by the client
Quarterly Expenditure / Analysis
- Sets and motivates Capex /TI philosophy per building in consultation with client
- Recommend TI standard specification
- Recommend Capex requirements
- Ensures we conform to Capex philosophy and procedures
- Estimates new operating costs
- Ensures recovery of operational and utility costs in accordance with Lease terms
Debtors and Creditors Management
- Undertakes monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and recommend legal action
Credit Control. Responsible for Management:
- Arrears
- Legal action / liaising with attorneys / management as required
- Motivate Write-offs to senior management / client
Parking Management
- Attends monthly / ad hoc interaction meetings all parkades where applicable
- In conjunction with the responsible person for parking, maintains accurate control of “in house” operated parkades
Tenant Relations
- Deals with correspondence / interaction with tenants as required
- Ensures that leases are timeously renewed and all vacant space is let and in a presentable state
New Tenants
- Determines and recommends letting mandates (i.e. rental levels, installation cost etc.) for approval
- Undertake lease negotiation and maintenance of tenant relationships
- Controls new leases and record of same
Controls / oversees new installations (through technical / operations manager where appropriate) including:
- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise
Existing Tenants
- Renews Lease Agreements in accordance to mandate
- Tenant liaison and public relations
- Controls/arranges centre promotions through merchant’s association/s or promotion committee/s or marketing funds
- Regular assesses tenants’ turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
- Monitor and compile foot traffic reports
Expense Control
- Checks and authorises payment of accounts
- Authorises cleaning, consumables, electrical and general maintenance orders
- Controls wage and salary allocation
- Controls municipal payments and recoveries there against
- Ensures cost effectiveness and performance of contractors
Financial Management
- Monthly financial statements
- Monthly management reports
- Accurate budgeting and reporting
Operating costs
- Calculates operating costs for charge-out to tenants
- Ensures recoveries as appropriate
- Tenant mix i.e. what business should be established / recommended
- Networking with tenants, public, external organizations
- Issues tender documents
Expense control
- Checks and approves payment of accounts
- Controls cleaning, consumables, electrical and general maintenance
- Controls municipal payments and recoveries there against
- Ensures effective performance of contractors
Customer liaison
- New Tenants
- Lease negotiation
- Maintenance of tenant relationships
Public relations
- Establishes and maintains sound public relations
- Attracts people to the Centre
- Control of Advertising Materials
- Motivates and assists tenants to improve their services
Assumes responsibility for the effective repairs and maintenance of the Centre.
Asset Management
- Controls/schedules/implements regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attends site meetings with contractors in respect of maintenance/expansion of projects
- Monitors progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaises with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
Maintenance
- General Maintenance of Buildings and premises
- All electrical, electronic, mechanical and air conditioning equipment
- Complies with the OHS act and all other statutory requirements
Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.
Occupational health and safety
- The development of security action plans, systems and directives
- The management of security guards on shift
- The establishment and maintenance of an emergency preparedness programme
- The training of Maintenance and Security personnel in Occupation and Health Safety
- Report security incidents to our management
Assumes responsibility for ensuring professional business relations with tenants, suppliers, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts
- Ensures effective coordination of external services with Company operations
- Obtains and conveys information as appropriate
- Promotes goodwill and a positive image of the Company
Effectively supervises Centre personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement
- Assigns and coordinates personnel. Directs daily operations
- Identifies, develops, and implements training programs as appropriate
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained
- Completes special projects as assigned
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed
- Senior Management is appropriately informed of area activities and of any significant problems
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided
- Company facilities are well maintained and secure and meet the needs of the Company
- Centre operations are efficiently and cost effectively administered
- Current and future Centre needs are well planned and budgets are established and maintained
- Effective business relations exist with vendors, contractors, and trade professionals
QUALIFICATIONS
EDUCATION/CERTIFICATION:
- Matric
- Additional related maintenance and Centre management training preferred
REQUIRED KNOWLEDGE
- Excellent understanding of Centre management procedures
- Knowledge of budgeting, service contracts, and leasing agreements
EXPERIENCE REQUIRED
- Five or more years of related experience, with at least two or more years of supervisory experience
SKILLS/ABILITIES
- Excellent leadership abilities
- Able to organize, coordinate, and direct team activities
- Strong problem solving skills
- Good communications skills
- Able to use all related maintenance equipment and computer applications
go to method of application »
POSITION PURPOSE
- Responsible for the management of the Property. Ensure investment growth and maximum income of each Property through effective property management and asset control.
- Develops related budgets, monthly and ad-hoc reports, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures.
- Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
- Develops and implements departmental and procurements policies and procedures and ensures that all operations are in accordance with established health and safety regulations.
- Ensures that services purchased are of acceptable quality at the least possible cost.
- Keeps Senior Management well informed of area activities and significant problems. Trains, directs, and appraises assigned personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective operations management of Property and facilities.
- Property Management
- Keep abreast of market activities in respect of tenant movement, new developments, major vacancies and other landlord’s strategies
- Attend meetings / functions related to successful operation of Property i.e. SAPOA, CJP etc.
Asset Management
- Control/schedule/implement regular preventative maintenance program in line with budget constraints
- Motivation of refurbishments, major repairs as appropriate
- Attend site meetings with contractors in respect of maintenance/expansion of projects
- Monitor progress
- Inspection / enforcement of tenant responsibilities during and on termination of lease terms
- Liaison with appropriate Government, Provincial and/or local authorities
- Responsible for Compliance of OSH Act
Client Reporting
- Provide accurate information to client according to agreed format timeously
- Analysis of monthly income /expenses
- Monitoring of turnover rentals
- Analysis of operating costs on a quarterly basis in terms of the approved forecasts
- Monitoring of all municipal recoveries (and general recoveries) on a monthly basis
Planning And Budgeting
- Preparation and completion of budgets by January each year
- Complete of forecasts timeously
- Review rental quarterly and ensure best possible rate achieved and maintained
- Assist in formulation of business plans for the unit
- 5 Year budget – preparation and control
- Half yearly or Quarterly review and monitoring results
Quarterly Expenditure / Analysis
- Set and motivate capex /TI philosophy per building in consultation with client
- Approve TI standard specification as recommended by the Project Manager
- Approve capex within authority limits
- Ensure we conform to capex philosophy and procedures
- Estimate new operating costs
- Ensure recovery of operational costs in accordance with Lease terms
Building Management
- Devise a five year maintenance plan including allowances for provisions or depreciation where applicable (annually) for submission to the Assistant General Manager / Director
- Investigate/initiate proposals for refurbishments
- Maintain a hands-on control of projects in hand
- Review the building status/grade annually and maintain the standards within those grade
- Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
Debtors Management
- Monthly interaction meetings with Debtors, Debtors Manager and Leasing to ensure appropriate action taken and approve legal action.
Credit Control
Responsible for Management:
- Arrears
- Legal action
- Write-offs
Parking Management
- Monthly / ad hoc interaction meetings all parkades
- In conjunction with the responsible person for parking, maintain accurate control of “in house” operated parkades
Tenant Manager
- Deal with correspondence / interaction with tenants as required.
- Ensure that leases are timeously renewed and all vacant space is let and in a presentable state.
New Tenants
- Determination and recommendation of letting mandates (i.e. rental levels, installation cost etc)
- Lease negotiation and maintenance of tenant relationships.
- Control of new leases and recordal of same
Control / oversee new installations (through technical manager where appropriate) including:
- Premises design
- Negation/liaison/control with/of professionals and contractors
- Sign off acceptance of complete premise
Existing Tenants
- Renewal of Lease Agreement both direct and through Building Management where applicable
- Tenant liaison and public relations
- Control/arrangement of centre promotions through merchants association/s or promotion committee/s
- Regular assessment of tenants turnover, stock turn and merchandising to establish both growth needs and/or trading difficulties
Expense Control
- Check and authorise payment of accounts
- Authorise cleaning, consumables, electrical and general maintenance orders
- Control wage and salary allocation
- Control municipal payments and recoveries there against
- Ensuring cost effectiveness and performance of contractors
Assumes responsibility for the effective maintenance and reporting of financial records.
- Oversees preparation of monthly, annual, and other management reports.
- Assesses and reports on monthly performance against budgets.
- Prepares and motivates consolidated monthly reports for submission to client
Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.
- Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
- Acts as a liaison between the Company and external contacts.
- Ensures effective coordination of external services with Company operations.
- Obtains and conveys information as appropriate.
- Promotes goodwill and a positive image of the Company.
Effectively supervises Property personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
- Assigns and coordinates personnel. Directs daily operations.
- Identifies, develops, and implements training programs as appropriate.
- Conducts performance appraisals. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed.
- Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.
Assumes responsibility for related duties as required or assigned.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Reports on Operational expenses, foot traffic, security incidents etc.
PERFORMANCE MEASUREMENTS
- Good communication and coordination exists with departments. Assistance is provided as needed.
- Senior Management is appropriately informed of area activities and of any significant problems.
- Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
- Building/s are well maintained and secure and meet the needs of the Company.
- Property operations are efficiently and cost effectively administered.
- Current and future Property needs are well planned and budgets are established and maintained.
- Effective business relations exist with vendors, contractors, and trade professionals.
EDUCATION/CERTIFICATION:
- Matric.
- Additional related maintenance and Property management training preferred.
REQUIRED KNOWLEDGE:
- Excellent understanding of Property management procedures.
- Knowledge of budgeting, service contracts, and leasing agreements.
EXPERIENCE REQUIRED:
- Five or more years of related experience, with at least two or more years of supervisory experience.
SKILLS/ABILITIES:
- Excellent leadership abilities.
- Able to organize, coordinate, and direct team activities.
- Strong problem solving skills.
- Good communications skills.
- Able to use all related maintenance equipment and computer applications.
go to method of application »
Job Description
The Team Lead is responsible for:
- Assigning daily cleaning tasks.
- Supporting and guiding team members.
- Making sure everyone follows the schedule.
- Inspecting work areas to ensure they are clean.
- Fixing any issues quickly.
- Keeping cleaning standards high.
- Showing new staff how to clean properly and safely.
- Helping team members improve their skills.
- Making sure safety rules are followed.
- Reporting any problems or accidents.
- Ensuring proper use of cleaning products and equipment.
- Tracking attendance and task completion.
- Ordering supplies when needed.
- Reporting to the manager regularly.
- Being the main contact on-site for client questions.
Requirements:
- Matric required
- Experience in cleaning work.
- Experience leading a team is a plus.
- Know how to use cleaning tools and products.
- Understand basic safety rules.
- Computer Literacy
- Admin Skills
Skills Needed:
- Good communication.
- Attention to detail.
- Able to manage time and solve problems.
- Friendly and professional attitude.
Method of Application
Use the link(s) below to apply on company website.
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